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Can't get my internet to come up


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4 replies to this topic

#1 slikk24

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Posted 11 September 2012 - 01:30 PM

Having an issue accessing the internet the last few days. Have called my ISP and have gone thru all the checks and everthing is fine on there end. I noticed when i do an ipconfig it is telling me that the connection-specific DNS suffix is an invalid.domain.

I figure that I need to somehow reconfigure my network connection or DNS. Any suggestions on this issue?

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#2 caperjac

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Posted 11 September 2012 - 04:55 PM

hi, what type of internet connection do you have ,

My answers are my opinion only,usually


#3 slikk24

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Posted 11 September 2012 - 08:06 PM

High speed Dsl thru windstream.

#4 noknojon

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Posted 12 September 2012 - 12:03 AM

If you can access the internet with the problem computer, if not please use a USB stick to transfer the scanner and transfer the results back the same way -

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following boxes:

•Flush DNS
•Report IE Proxy Settings
•Reset IE Proxy Settings
•Report FF Proxy Settings
•Reset FF Proxy Settings
•List content of Hosts
•List IP configuration
•List last 10 Event Viewer log

Click Go and post the result (Result.txt). Please copy / paste the results exactly as they appear in the Result.txt
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

Please download RenewMyDNS by DragonMaster Jay in zip file. http://hmoslabs.webs.com/RenewMyDNS.zip

•Save it to your Desktop.
•Right-click on the file and select Extract All...
•Choose a location to save extracted files and keep pressing Next until Finished.
•Double-click RenewMyDNS folder, then double-click RenewMyDNS.bat to start the program.
•Follow the prompts, and when finished it will launch a log.
•Post that log in your next reply.
•After posting the log, delete the folder RenewMyDNS

Thank You -
Spelling Edit -

Edited by noknojon, 12 September 2012 - 12:07 AM.


#5 slikk24

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Posted 13 September 2012 - 11:55 AM

MiniToolBox by Farbar Version: 23-07-2012
Ran by Libby (administrator) on 13-09-2012 at 11:39:54
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"network.proxy.no_proxies_on", "*.local"
"network.proxy.type", 0

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

Hosts file not detected in the default directory
========================= IP Configuration: ================================

Broadcom 440x 10/100 Integrated Controller = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : ronny-

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller

Physical Address. . . . . . . . . : 00-13-72-3B-36-BD

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Thursday, September 13, 2012 12:50:30 AM

Lease Expires . . . . . . . . . . : Friday, September 14, 2012 12:50:30 AM

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host google.com. Please check the name and try again.

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host yahoo.com. Please check the name and try again.

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host bleepingcomputer.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Reply from 127.0.0.1: bytes=32 time<1ms TTL=64



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 13 72 3b 36 bd ...... Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.2 192.168.1.2 20
192.168.1.0 255.255.255.0 192.168.1.2 192.168.1.2 20
192.168.1.2 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.2 192.168.1.2 20
224.0.0.0 240.0.0.0 192.168.1.2 192.168.1.2 20
255.255.255.255 255.255.255.255 192.168.1.2 192.168.1.2 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/13/2012 05:16:36 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (09/13/2012 05:16:36 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (09/13/2012 05:16:36 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (09/13/2012 05:16:36 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (09/13/2012 05:16:36 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (09/13/2012 05:16:36 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (09/13/2012 05:16:36 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (09/13/2012 05:16:36 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (09/13/2012 05:16:36 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (09/13/2012 05:16:36 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


System errors:
=============
Error: (09/13/2012 11:14:00 AM) (Source: Schedule) (User: )
Description: The At24.job command failed to start due to the following error:
%%2147942402

Error: (09/13/2012 11:14:00 AM) (Source: Schedule) (User: )
Description: The At23.job command failed to start due to the following error:
%%2147942402

Error: (09/13/2012 10:14:00 AM) (Source: Schedule) (User: )
Description: The At22.job command failed to start due to the following error:
%%2147942402

Error: (09/13/2012 10:14:00 AM) (Source: Schedule) (User: )
Description: The At21.job command failed to start due to the following error:
%%2147942402

Error: (09/13/2012 09:14:00 AM) (Source: Schedule) (User: )
Description: The At20.job command failed to start due to the following error:
%%2147942402

Error: (09/13/2012 09:14:00 AM) (Source: Schedule) (User: )
Description: The At19.job command failed to start due to the following error:
%%2147942402

Error: (09/13/2012 08:14:00 AM) (Source: Schedule) (User: )
Description: The At18.job command failed to start due to the following error:
%%2147942402

Error: (09/13/2012 08:14:00 AM) (Source: Schedule) (User: )
Description: The At17.job command failed to start due to the following error:
%%2147942402

Error: (09/13/2012 07:14:00 AM) (Source: Schedule) (User: )
Description: The At16.job command failed to start due to the following error:
%%2147942402

Error: (09/13/2012 07:14:00 AM) (Source: Schedule) (User: )
Description: The At15.job command failed to start due to the following error:
%%2147942402


Microsoft Office Sessions:
=========================

**** End of log ****
RenewMyDNS by DragonMaster Jay
DNS Diagnostics and refresher
Version 0.1.4 - November 2009

Microsoft Windows XP [Version 5.1.2600]


(((((((((((((((((((( Network and DNS Information ))))))))))))))))))))




Windows IP Configuration



Host Name . . . . . . . . . . . . : ronny-

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Controller

Physical Address. . . . . . . . . : 00-13-72-3B-36-BD

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Thursday, September 13, 2012 12:50:30 AM

Lease Expires . . . . . . . . . . : Friday, September 14, 2012 12:50:30 AM


(((((((((((((((((((( DNS-Fake Request Testing and Flush ))))))))))))))))))))

... Requests made were successful


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.



(((((((((((((((((((( Speed-test - Ping ))))))))))))))))))))
Ping request could not find host yahoo.com. Please check the name and try again.

Ping request could not find host geekpolice.net. Please check the name and try again.

Ping request could not find host facebook.com. Please check the name and try again.

Ping request could not find host microsoft.com. Please check the name and try again.


********************
EOF




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