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I believe I have the google virus, please help.


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40 replies to this topic

#1 art453

art453

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Posted 11 September 2012 - 09:41 AM

Hello,

I think I may have the google redirect virus. When I google a topic, I see a list of sites as usual but clicking on one takes me to a page of links with large blue print and the links are underlined in blue. I have not clicked on any of the links however.

I have run malwarebytes in normal and safe mode, it's found and deleted a trojan.agent.BVRgen and something that said PUP. I also ran Hitman Pro (the free version) and it found a trojan and deleted it.

Nothing has fixed the problem however. If I run more scans different trojans keep coming up or back. I am a novice at computers and need help. I will need fairly understandable direction since I am only familiar with some limited computer jargon.

OS is Windows 7 Firefox for browser.

Please can someone help me? I would be very grateful.

Alana

Edited by art453, 11 September 2012 - 11:16 AM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 11 September 2012 - 12:24 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.


Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 art453

art453
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Posted 11 September 2012 - 01:24 PM

I apologize in advance, I do not know how to zip anything.

Security Check:

Results of screen317's Security Check version 0.99.50
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Norton Security Suite
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.62.0.1300
Java™ 6 Update 29
Java version out of Date!
Adobe Flash Player 11.4.402.265
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox (14.0.1)
Mozilla Thunderbird (15.0.)
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````


DDS:

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_29
Run by Alana Tumbleson at 13:11:57 on 2012-09-11
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3894.2195 [GMT -5:00]
.
AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\vcsFPService.exe
C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisService.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\rundll32.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\AWS\WeatherBug\Weather.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\Alana Tumbleson\Desktop\Defogger(2).exe
C:\Windows\system32\conhost.exe
C:\Users\Alana Tumbleson\Desktop\SecurityCheck.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Users\Alana Tumbleson\Desktop\SecurityCheck.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\notepad.exe
C:\Windows\SysWOW64\notepad.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.lakevermilion.com/EagleEye/index.html
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\IPS\IPSBHO.DLL
BHO: EgisPBIE Class: {7b51ccbe-4af9-44a6-bdab-d7f7e4c4e6f9} - C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisPBIE.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coIEPlg.dll
uRun: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe 1
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [<NO NAME>]
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: EnableLinkedConnections = 1 (0x1)
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{5BA43CFA-6F1B-4A25-B505-566329146C15} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{5BA43CFA-6F1B-4A25-B505-566329146C15}\2656C6B696E653437603932373 : DhcpNameServer = 192.168.2.1 64.40.93.146 64.40.75.20
TCP: Interfaces\{5BA43CFA-6F1B-4A25-B505-566329146C15}\76071686 : DhcpNameServer = 75.75.75.75 75.75.76.76
LSA: Notification Packages = EgisPwdFilter EgisDSPwdFilter
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\IPS\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: EgisPBIE Class: {7B51CCBE-4AF9-44A6-BDAB-D7F7E4C4E6F9} - C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisPBIE.dll
BHO-X64: EgisPBIE - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\coIEPlg.dll
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun-x64: [(Default)]
IE-X64: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Alana Tumbleson\AppData\Roaming\Mozilla\Firefox\Profiles\w5y8h9zy.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.lakevermilion.com/EagleEye/index.html
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7Bce9dc21a-75d7-4559-a930-be54d603b3f5%7D&mid=8c1eb04f5bb447d1924e362eb125e8f4-d947d8ec7fba986d0f73fdb8bb774b04c08751fc&ds=ts023&v=10.0.0.7&lang=en&pr=sa&d=2012-03-03%2021%3A51%3A52&sap=ku&q=
FF - component: C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\FFExt\components\EgisPBFF.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\coFFPlgn_2011_7_3_6\components\coFFPlgn.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\3.0.40818.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Alana Tumbleson\AppData\Roaming\Mozilla\Firefox\Profiles\w5y8h9zy.default\extensions\{ab91efd4-6975-4081-8552-1b3922ed79e2}\plugins\npAclmPlugin.dll
FF - plugin: C:\Users\Alana Tumbleson\AppData\Roaming\Mozilla\Firefox\Profiles\w5y8h9zy.default\extensions\{ab91efd4-6975-4081-8552-1b3922ed79e2}\plugins\npProductDetectPlugin.dll
FF - plugin: C:\Users\Default\AppData\Local\HuluDesktop\instances\0.9.11.1\nphdplg.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_268.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_265.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\N360x64\0502020.003\SYMDS64.SYS --> C:\Windows\system32\drivers\N360x64\0502020.003\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0502020.003\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0502020.003\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20120905.001\BHDrvx64.sys [2012-8-31 1385120]
R1 DVMIO;DeviceVM IO Service;C:\Windows\system32\DRIVERS\dvmio.sys --> C:\Windows\system32\DRIVERS\dvmio.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20120908.001\IDSviA64.sys [2012-9-10 513184]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\N360x64\0502020.003\Ironx64.SYS --> C:\Windows\system32\drivers\N360x64\0502020.003\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\N360x64\0502020.003\SYMNETS.SYS --> C:\Windows\system32\Drivers\N360x64\0502020.003\SYMNETS.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2012-3-3 89600]
R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-2-26 127984]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-2-28 821664]
R2 DvmMDES;DeviceVM Meta Data Export Service;C:\SwSetup\QuickWeb\QW.SYS\config\DVMExportService.exe [2010-3-31 338168]
R2 EgisTec Service;EgisTec Service;C:\Program Files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisService.exe [2010-2-4 689008]
R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2009-12-16 102968]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2010-7-23 92216]
R2 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]
R2 HPWMISVC;HPWMISVC;C:\Program Files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-1-18 20480]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-8-23 13336]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\5.2.2.3\ccsvchst.exe [2012-7-16 130008]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2009-12-2 483688]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-8-23 2533400]
R2 vcsFPService;Validity VCS Fingerprint Service;C:\Windows\System32\vcsFPService.exe [2010-2-23 1799472]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-8-9 138912]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
R3 IntcDAud;Intel® Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2009-12-2 209768]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-6 250568]
S3 AESTAud;AE Audio Service;C:\Windows\system32\drivers\AESTAu64.sys --> C:\Windows\system32\drivers\AESTAu64.sys [?]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-5-7 113120]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
.
=============== Created Last 30 ================
.
2012-09-11 01:35:26 12872 ----a-w- C:\Windows\System32\bootdelete.exe
2012-09-11 00:58:45 27256 ----a-w- C:\Windows\System32\drivers\FixZeroAccess.sys
2012-09-11 00:50:16 -------- d-----w- C:\Program Files\HitmanPro
2012-09-11 00:28:23 388096 ----a-r- C:\Users\Alana Tumbleson\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2012-09-11 00:28:23 -------- d-----w- C:\Program Files (x86)\Trend Micro
2012-09-08 21:03:59 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{1225B774-4C4E-4E77-9B22-EDBEC73F4505}\offreg.dll
2012-09-08 01:04:58 9310152 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{1225B774-4C4E-4E77-9B22-EDBEC73F4505}\mpengine.dll
2012-08-15 00:22:59 59392 ----a-w- C:\Windows\System32\browcli.dll
2012-08-15 00:22:59 41984 ----a-w- C:\Windows\SysWow64\browcli.dll
2012-08-15 00:22:59 136704 ----a-w- C:\Windows\System32\browser.dll
2012-08-15 00:22:53 3148800 ----a-w- C:\Windows\System32\win32k.sys
2012-08-15 00:22:50 956928 ----a-w- C:\Windows\System32\localspl.dll
2012-08-14 21:38:28 9826504 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
.
==================== Find3M ====================
.
2012-08-26 02:19:03 73416 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-08-26 02:19:03 696520 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-07-03 18:46:44 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-06-29 03:56:34 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-06-29 03:49:11 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-06-29 03:48:07 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-06-29 03:43:49 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-06-29 03:39:48 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-06-29 00:16:58 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-06-29 00:09:01 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-06-29 00:08:59 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-06-29 00:04:43 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-06-29 00:00:45 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
.
============= FINISH: 13:12:19.95 ===============

Attach:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 8/27/2010 12:30:21 PM
System Uptime: 9/11/2012 9:21:34 AM (4 hours ago)
.
Motherboard: Hewlett-Packard | | 146A
Processor: Intel® Core™ i5 CPU M 430 @ 2.27GHz | CPU | 2267/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 447 GiB total, 371.983 GiB free.
D: is FIXED (NTFS) - 19 GiB total, 2.689 GiB free.
E: is FIXED (FAT32) - 0 GiB total, 0.087 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: Lexmark X422
Device ID: ROOT\IMAGE\0000
Manufacturer: Lexmark
Name: Lexmark X422
PNP Device ID: ROOT\IMAGE\0000
Service: usbscan
.
==== System Restore Points ===================
.
RP171: 8/7/2012 4:32:44 PM - Windows Update
RP172: 8/10/2012 8:35:07 PM - Windows Update
RP173: 8/14/2012 7:22:51 PM - Windows Update
RP174: 8/15/2012 3:36:42 PM - Windows Update
RP175: 8/21/2012 12:57:54 PM - Windows Update
RP176: 8/24/2012 8:39:09 PM - Windows Update
RP177: 8/28/2012 5:33:46 PM - Windows Update
RP178: 8/31/2012 8:20:41 PM - Windows Update
RP179: 9/4/2012 2:49:54 PM - Windows Update
RP180: 9/7/2012 8:04:13 PM - Windows Update
RP181: 9/10/2012 7:27:48 PM - Installed HiJackThis
.
==== Installed Programs ======================
.
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.1 MUI
Adobe Shockwave Player
Alcor Micro USB Card Reader
Apple Application Support
Apple Software Update
Awesome Duplicate Photo Finder v. 1.0.1
Bejeweled 2 Deluxe
Blackhawk Striker 2
Blasterball 3
Build-a-lot 2
Cake Mania
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities ZoomBrowser EX
Chuzzle Deluxe
CinemaNow Media Manager
Click-N-Ship® for Business
CyberLink DVD Suite
Diner Dash 2 Restaurant Rescue
Dora's Carnival Adventure
DVD Menu Pack for HP MediaSmart Video
Escape Rosecliff Island
ESU for Microsoft Windows 7
Faerie Solitaire
FATE
File Uploader
Hewlett-Packard ACLM.NET v1.1.0.0
HiJackThis
HP Advisor
HP Customer Experience Enhancements
HP Game Console
HP Games
HP MediaSmart CinemaNow 2.0
HP MediaSmart DVD
HP MediaSmart Internet TV
HP MediaSmart Music
HP MediaSmart Photo
HP MediaSmart Video
HP MediaSmart Webcam
HP MediaSmart/TouchSmart Netflix
HP Photo Creations
HP Product Detection
HP QuickWeb Installer
HP Setup
HP SimplePass Identity Protection
HP Software Framework
HP Support Assistant
HP Update
HP User Guides 0207
Hulu Desktop
I.R.I.S. OCR
IDT Audio
Intel® Control Center
Intel® Graphics Media Accelerator Driver
Intel® Management Engine Components
Intel® Rapid Storage Technology
Intel® Turbo Boost Technology Driver
IrfanView (remove only)
Java Auto Updater
Java™ 6 Update 29
Jewel Quest 3
Jewel Quest Solitaire 2
Junk Mail filter update
LabelPrint
LG USB Modem driver
LiveUpload to Facebook
Malwarebytes Anti-Malware version 1.62.0.1300
Microsoft Choice Guard
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft PowerPoint Viewer
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft WSE 3.0 Runtime
Movie Theme Pack for HP MediaSmart Video
Mozilla Firefox 14.0.1 (x86 en-US)
Mozilla Maintenance Service
Mozilla Thunderbird 15.0 (x86 en-US)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Mystery P.I. - The New York Fortune
Nikon Message Center
Nikon Transfer
Norton Online Backup
Norton Security Suite
OpenOffice.org 3.4
Penguins!
PhotoNow!
Plants vs. Zombies
Poker Superstars III
Polar Bowler
Polar Golfer
Power2Go
PowerDirector
QuickTime
Realtek Ethernet Controller Driver
Recovery Manager
Roxio CinemaNow 2.0
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
TextTwist 2
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Virtual Families
Virtual Villagers - The Secret City
WeatherBug
Wheel of Fortune 2
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Photo Gallery
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
9/4/2012 5:55:11 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer TUMBLESON-HP that believes that it is the master browser for the domain on transport NetBT_Tcpip_{5BA43CFA-6F1B-4A25-B505-566329146C15}. The master browser is stopping or an election is being forced.
9/11/2012 9:43:51 AM, Error: Service Control Manager [7034] - The Canon Camera Access Library 8 service terminated unexpectedly. It has done this 1 time(s).
9/11/2012 8:33:55 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
9/11/2012 8:33:55 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
9/11/2012 8:33:54 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
9/11/2012 8:33:52 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
9/11/2012 8:33:52 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
9/11/2012 8:33:49 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
9/11/2012 8:33:42 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
9/11/2012 8:33:36 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx64 DfsC discache DVMIO eeCtrl IDSVia64 NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSP SRTSPX SymIRON SymNetS tdx vwififlt Wanarpv6 WfpLwf
9/11/2012 8:33:35 AM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
9/11/2012 8:33:35 AM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
9/11/2012 8:33:35 AM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
9/11/2012 8:33:35 AM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
9/11/2012 8:33:35 AM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
9/11/2012 8:33:35 AM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
9/11/2012 8:33:35 AM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
9/11/2012 8:33:35 AM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
9/11/2012 8:33:35 AM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
9/11/2012 8:33:35 AM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
9/11/2012 8:33:35 AM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.
.
==== End Of File ===========================

Edited by art453, 11 September 2012 - 01:26 PM.


#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:00 PM

Posted 11 September 2012 - 02:17 PM

Hello art453

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 art453

art453
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:10:00 AM

Posted 11 September 2012 - 02:58 PM

When the computer re-booted after combo fix said it would, I could not open anything on my desktop. I did another boot and everything worked:

Combo Fix:

ComboFix 12-09-11.02 - Alana Tumbleson 09/11/2012 14:25:08.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3894.2149 [GMT -5:00]
Running from: c:\users\Alana Tumbleson\Desktop\ComboFix.exe
AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\install.exe
c:\users\Alana Tumbleson\AppData\Roaming\Microsoft\Windows\Recent\doc.url
c:\windows\SysWow64\FlashPlayerInstaller.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-08-11 to 2012-09-11 )))))))))))))))))))))))))))))))
.
.
2012-09-11 19:34 . 2012-09-11 19:34 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-09-11 19:06 . 2012-08-23 08:26 9310152 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{DB14C58A-6A4E-49C2-85C3-522671EB68E1}\mpengine.dll
2012-09-11 01:35 . 2012-09-11 01:35 12872 ----a-w- c:\windows\system32\bootdelete.exe
2012-09-11 00:58 . 2012-09-11 00:58 27256 ----a-w- c:\windows\system32\drivers\FixZeroAccess.sys
2012-09-11 00:50 . 2012-09-11 00:50 -------- d-----w- c:\program files\HitmanPro
2012-09-11 00:28 . 2012-09-11 00:28 388096 ----a-r- c:\users\Alana Tumbleson\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2012-09-11 00:28 . 2012-09-11 00:28 -------- d-----w- c:\program files (x86)\Trend Micro
2012-08-15 00:22 . 2012-07-04 22:16 73216 ----a-w- c:\windows\system32\netapi32.dll
2012-08-15 00:22 . 2012-07-04 22:13 59392 ----a-w- c:\windows\system32\browcli.dll
2012-08-15 00:22 . 2012-07-04 22:13 136704 ----a-w- c:\windows\system32\browser.dll
2012-08-15 00:22 . 2012-07-04 21:14 41984 ----a-w- c:\windows\SysWow64\browcli.dll
2012-08-15 00:22 . 2012-07-18 18:15 3148800 ----a-w- c:\windows\system32\win32k.sys
2012-08-15 00:22 . 2012-05-14 05:26 956928 ----a-w- c:\windows\system32\localspl.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-08-26 02:19 . 2012-04-06 18:10 696520 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-08-26 02:19 . 2011-05-18 23:57 73416 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-08-15 20:37 . 2010-09-05 03:02 62134624 ----a-w- c:\windows\system32\MRT.exe
2012-07-03 18:46 . 2010-09-07 14:33 24904 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-07-02 03:59 . 2012-07-02 03:59 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Weather"="c:\program files (x86)\AWS\WeatherBug\Weather.exe" [2010-06-30 1652736]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2010-04-27 284696]
"EgisTecPMMUpdate"="c:\program files (x86)\EgisTec IPS\PmmUpdate.exe" [2009-12-09 401192]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-04-19 421888]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2011-03-24 49208]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
"EnableLinkedConnections"= 1 (0x1)
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro36]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\hitmanpro36.sys]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro36Crusader]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\HitmanPro36CrusaderBoot]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2009-12-16 102968]
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-26 250568]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAu64.sys [2010-09-27 146048]
R3 AmUStor;AM USB Stroage Driver;c:\windows\system32\drivers\AmUStor.SYS [x]
R3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-07-28 113120]
R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [2009-06-10 5434368]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-03-05 346144]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [2009-06-10 292864]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [2009-06-10 1485312]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [2009-06-10 740864]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-08-29 1255736]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [2009-06-10 389120]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0502020.003\SYMDS64.SYS [2011-01-27 450680]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0502020.003\SYMEFA64.SYS [2011-03-15 912504]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20120905.001\BHDrvx64.sys [2012-08-31 1385120]
S1 DVMIO;DeviceVM IO Service;c:\windows\system32\DRIVERS\dvmio.sys [2009-11-11 20056]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20120908.001\IDSvia64.sys [2012-09-01 513184]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0502020.003\Ironx64.SYS [2010-11-16 171128]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0502020.003\SYMNETS.SYS [2011-04-21 386168]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-14 59904]
S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\AESTSr64.exe [2010-09-27 89600]
S2 CinemaNow Service;CinemaNow Service;c:\program files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe [2010-02-26 127984]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-02-28 821664]
S2 DvmMDES;DeviceVM Meta Data Export Service;c:\swsetup\QuickWeb\QW.SYS\config\DVMExportService.exe [2010-04-01 338168]
S2 EgisTec Service;EgisTec Service;c:\program files (x86)\Hewlett-Packard\HP SimplePass Identity Protection\EgisService.exe [2010-02-04 689008]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2010-07-23 92216]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [2011-05-14 30520]
S2 HPWMISVC;HPWMISVC;c:\program files\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-01-18 20480]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-04-27 13336]
S2 N360;Norton Security Suite;c:\program files (x86)\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe [2011-04-17 130008]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2009-12-03 483688]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-05-03 2533400]
S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-02-23 2192176]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-08-10 138912]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [2010-02-27 158976]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [2010-02-03 271872]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2009-12-03 721768]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2009-12-03 269672]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2009-12-03 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2009-12-03 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2009-12-03 209768]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-14 17920]
.
.
Contents of the 'Scheduled Tasks' folder
.
2012-09-11 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-06 02:19]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2009-12-16 8192]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-07-29 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-07-29 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-07-29 415256]
"AmIcoSinglun64"="c:\program files (x86)\AmIcoSingLun\AmIcoSinglun64.exe" [2010-09-08 324096]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2010-09-27 489472]
"combofix"="c:\combofix\CF24658.3XE" [2010-11-20 345088]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.lakevermilion.com/EagleEye/index.html
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\Alana Tumbleson\AppData\Roaming\Mozilla\Firefox\Profiles\w5y8h9zy.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.lakevermilion.com/EagleEye/index.html
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7Bce9dc21a-75d7-4559-a930-be54d603b3f5%7D&mid=8c1eb04f5bb447d1924e362eb125e8f4-d947d8ec7fba986d0f73fdb8bb774b04c08751fc&ds=ts023&v=10.0.0.7&lang=en&pr=sa&d=2012-03-03%2021%3A51%3A52&sap=ku&q=
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
.
.
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton Security Suite\Engine\5.2.2.3\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton Security Suite\Engine\5.2.2.3\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_271_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_3_300_271_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_3_300_271.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Canon\CAL\CALMAIN.exe
c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
.
**************************************************************************
.
Completion time: 2012-09-11 14:50:06 - machine was rebooted
ComboFix-quarantined-files.txt 2012-09-11 19:50
.
Pre-Run: 399,233,769,472 bytes free
Post-Run: 399,117,455,360 bytes free
.
- - End Of File - - D2B9998D931810236384C8085F1B8423

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:00 PM

Posted 11 September 2012 - 03:07 PM

Greetings

I want you to run these next,

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 art453

art453
  • Topic Starter

  • Members
  • 26 posts
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  • Local time:10:00 AM

Posted 11 September 2012 - 03:32 PM

I cannot copy and paste the Combo Fix report,I can highlight but when I right click I do not have the paste function. It said there were 0 threats, 0 neutralized and 0 objects. I can find files that are EULA and TDSSKiller but no report log.



aswMBR log:


aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-09-11 15:19:40
-----------------------------
15:19:40.506 OS Version: Windows x64 6.1.7601 Service Pack 1
15:19:40.506 Number of processors: 4 586 0x2502
15:19:40.506 ComputerName: ALANATUMBLESON UserName:
15:19:43.423 Initialize success
15:25:28.301 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
15:25:28.316 Disk 0 Vendor: TOSHIBA_ LH00 Size: 476940MB BusType: 3
15:25:28.316 Disk 0 MBR read successfully
15:25:28.332 Disk 0 MBR scan
15:25:28.332 Disk 0 unknown MBR code
15:25:28.347 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 199 MB offset 2048
15:25:28.363 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 457644 MB offset 409600
15:25:28.394 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 18992 MB offset 937664512
15:25:28.410 Disk 0 Partition 4 00 0C FAT32 LBA MSDOS5.0 103 MB offset 976560128
15:25:28.457 Disk 0 scanning C:\Windows\system32\drivers
15:25:34.899 Service scanning
15:25:52.325 Modules scanning
15:25:52.340 Disk 0 trace - called modules:
15:25:52.465 ntoskrnl.exe CLASSPNP.SYS disk.sys hpdskflt.sys iaStor.sys hal.dll
15:25:52.481 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80052ad790]
15:25:52.496 3 CLASSPNP.SYS[fffff88001a0143f] -> nt!IofCallDriver -> [0xfffffa8005144b10]
15:25:52.496 5 hpdskflt.sys[fffff88001d7a189] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004faf050]
15:25:52.512 Scan finished successfully
15:26:06.380 Disk 0 MBR has been saved successfully to "C:\Users\Alana Tumbleson\Desktop\MBR.dat"
15:26:06.396 The log file has been saved successfully to "C:\Users\Alana Tumbleson\Desktop\aswMBR.txt"

#8 art453

art453
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  • Members
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Posted 11 September 2012 - 03:34 PM

I also wanted to add, I have been having trouble with searching and it comes up Scour. I am sorry I forgot to mention that earlier.

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:12:00 PM

Posted 11 September 2012 - 04:15 PM

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • Click on Report and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 art453

art453
  • Topic Starter

  • Members
  • 26 posts
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  • Local time:10:00 AM

Posted 11 September 2012 - 05:45 PM

Thank you so much for all your time and trouble.

RK log:


RogueKiller V8.0.2 [08/31/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Alana Tumbleson [Admin rights]
Mode : Scan -- Date : 09/11/2012 17:43:33

Bad processes : 2
[SUSP PATH] tdsskiller(2).exe -- C:\Users\Alana Tumbleson\Desktop\tdsskiller(2).exe -> KILLED [TermProc]
[SUSP PATH] aswMBR.exe -- C:\Users\Alana Tumbleson\Desktop\aswMBR.exe -> KILLED [TermProc]

Registry Entries : 4
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJPOL] HKLM\[...]\Wow6432Node\System : DisableRegistryTools (0) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

Particular Files / Folders:

Driver : [NOT LOADED]

Infection :

HOSTS File:
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost


MBR Check:

+++++ PhysicalDrive0: TOSHIBA MK5056GSY +++++
--- User ---
[MBR] 402ccaf2979cce944de287d64cbee6bb
[BSP] bc84847c55f8d85bc8c07e35def3613e : Windows Vista/7 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 457644 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 937664512 | Size: 18992 Mo
3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 976560128 | Size: 103 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1].txt >>
RKreport[1].txt

#11 gringo_pr

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Posted 11 September 2012 - 08:43 PM

In which browser are you having the problem


We are going to run RougeKiller again but this time we are going to allow it to fix what it finds

--Run RogueKiller--

  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator" to start
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#12 art453

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Posted 11 September 2012 - 09:02 PM

Firefox has the problem, I use it almost exclusively. I ran RK several times, I forgot to disable virus/firewall.

RogueKiller V8.0.2 [08/31/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Alana Tumbleson [Admin rights]
Mode : Remove -- Date : 09/11/2012 21:00:43

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: TOSHIBA MK5056GSY +++++
--- User ---
[MBR] 402ccaf2979cce944de287d64cbee6bb
[BSP] bc84847c55f8d85bc8c07e35def3613e : Windows Vista/7 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 457644 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 937664512 | Size: 18992 Mo
3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 976560128 | Size: 103 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[7].txt >>
RKreport[1].txt ; RKreport[2].txt ; RKreport[3].txt ; RKreport[4].txt ; RKreport[5].txt ;
RKreport[6].txt ; RKreport[7].txt

Edited by art453, 11 September 2012 - 09:04 PM.


#13 gringo_pr

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Posted 11 September 2012 - 09:18 PM

Hello

I want you to reset firefox back to defaults, to do this I need you to do this

  • At the top of the Firefox window, click the "Firefox" button,
  • go over to the "Help" sub-menu
    • (on Windows XP, click the Help menu at the top of the Firefox window) and select "Troubleshooting Information".
  • Click the "Reset Firefox" button in the upper-right corner of the Troubleshooting Information page.
  • click "Reset Firefox" in the confirmation window that opens.
  • Firefox will close and be reset. When it's done. Click "Finish" and Firefox will open.

restart the computer and check firefox for me now

Gringo
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#14 art453

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Posted 11 September 2012 - 09:35 PM

I reset Firefox, re-booted and then googled about a dozen subjects. All went directly to the link I clicked on. Amazing!

Does this mean success? If so, I have a couple of questions to make sure I will be safe from this in the future.

#15 gringo_pr

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Posted 11 September 2012 - 09:42 PM

Greetings

we still have a l;ittle work to do but ask away

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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