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constant ctd's when using flightsim(java dll related)


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#1 virus noob 2

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Posted 11 September 2012 - 06:02 AM

Howdy folks, havin introduced myself before a few years ago, i would like to say hello again, im paul.

Ok this problem has been going on for a feew years now, and have had a couple of these issues solved, there are still some that remain, - im not sure if they are virus related or not, despite running mbam in safe mode several times.
I currently use microsoft essentials that gets updated every day.

here is some msinfo32 information, (internet settings>ie>cache>list of objects)
http clients futuremark.com/calico/systeminfodeploy
"" tescophoto.com/upload/activex
"" platformdl.adobe.com

All of the above are reported as "damaged"

EDIT:: i also had the java 6 problems but may be rectified by uninstalling - it was java 6 update 33
There was an asustek_sysctrlClass, that has been repaired also

MUWebControlClass and
Nvidia smartscan has been repaired


I also get errors when i look at eventviewers + application and system dialoue boxes with error codes (100)-1000 and 7023 respectively

Any help would be greatly appreciated
Please bear with me with replies, as im not that pc literate.

Kindest regards
Paul

Edited by hamluis, 12 September 2012 - 08:39 AM.
Moved from XP to Internal Hardware - Hamluis.


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#2 hamluis

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Posted 11 September 2012 - 11:50 AM

Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.

Click Go and paste the content into your next post.

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .

Louis

#3 virus noob 2

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Posted 11 September 2012 - 12:01 PM

Hi Louis,
Many thanks for your reply,


Here is Minitoolbox report :
MiniToolBox by Farbar Version: 23-07-2012
Ran by Paul (administrator) on 11-09-2012 at 17:58:09
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/10/2012 11:39:39 AM) (Source: Application Error) (User: )
Description: Faulting application fsx.exe, version 10.0.61472.0, faulting module nView.dll, version 6.14.10.13618, fault address 0x000043d3.
Processing media-specific event for [fsx.exe!ws!]


System errors:
=============
Error: (09/10/2012 09:53:49 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (09/10/2012 09:53:49 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (09/10/2012 09:53:49 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (09/10/2012 09:53:49 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (09/10/2012 09:53:49 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (09/10/2012 09:53:49 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (09/10/2012 09:53:49 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (09/10/2012 09:53:49 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (09/10/2012 09:53:49 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126

Error: (09/10/2012 09:53:48 PM) (Source: Service Control Manager) (User: )
Description: The Application Management service terminated with the following error:
%%126


Microsoft Office Sessions:
=========================
Error: (09/10/2012 11:39:39 AM) (Source: Application Error)(User: )
Description: fsx.exe10.0.61472.0nView.dll6.14.10.13618000043d3


=========================== Installed Programs ============================

Camera Window DS (Version: 5.3.1)
Camera Window DVC (Version: 5.4.4)
Camera Window MC (Version: 5.4.3)
Canon Camera Support Core Library (Version: 7.3.0.4)
Canon Camera WIA Driver (Version: 5.6)
Canon Camera Window DC_DV 5 for ZoomBrowser EX (Version: 5.4.4)
Canon Camera Window DSLR 5 for ZoomBrowser EX (Version: 5.3.1)
Canon Camera Window MC 5 for ZoomBrowser EX (Version: 5.4.3)
Canon EOS Kiss_N REBEL_XT 350D WIA Driver (Version: 5.6)
CANON iMAGE GATEWAY Task (Version: 1.0.0.23)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (Version: 1.0.0.23)
Canon Internet Library for ZoomBrowser EX (Version: 1.4.0)
Canon PhotoRecord (Version: 02.02.03002)
Canon RAW Image Task for ZoomBrowser EX (Version: 2.2)
Canon Utilities Digital Photo Professional 2.0 (Version: 2.0)
Canon Utilities EOS Capture 1.5 (Version: 1.5)
Canon Utilities PhotoStitch 3.1 (Version: 3.1.16)
Canon ZoomBrowser EX (E) (Version: 5.05.0000)
CCleaner (Version: 3.21)
Core Temp 1.0 RC3 (Version: 1.0)
CPUID CPU-Z 1.60.1
Futuremark SystemInfo (Version: 3.21.2.1)
Google Update Helper (Version: 1.3.21.115)
Internet Explorer (Enable DEP)
Internet Library (Version: 1.4.0)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Flight Simulator X (Version: 10.0.61355.0)
Microsoft Flight Simulator X Service Pack 1 (Version: 10.0.61355.0)
Microsoft Flight Simulator X Service Pack 2 (Version: 10.0.61472.0)
Microsoft Security Client (Version: 4.0.1526.0)
Microsoft Security Essentials (Version: 4.0.1526.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
NVIDIA Control Panel 296.10 (Version: 296.10)
NVIDIA Graphics Driver 296.10 (Version: 296.10)
NVIDIA Install Application (Version: 2.1002.75.420)
OpenAL
PhotoStitch (Version: 3.1.16)
QFolder (Version: 1.00.0000)
RAW Image Task 2.2 (Version: 2.2)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
RealUpgrade 1.1 (Version: 1.1.0)
SAMSUNG USB Driver for Mobile Phones (Version: 1.4.103.0)
Segoe UI (Version: 14.0.4327.805)
SoundMAX (Version: 5.10.01.6110)
Speccy (Version: 1.17)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Windows Internet Explorer 8 (KB2598845) (Version: 1)
Update for Windows Internet Explorer 8 (KB2632503) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
WebFldrs XP (Version: 9.50.7523)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3 (Version: 20080414.031525)

========================= Memory info: ===================================

Percentage of memory in use: 20%
Total physical RAM: 3326.48 MB
Available physical RAM: 2649.2 MB
Total Pagefile: 7270.15 MB
Available Pagefile: 6690.4 MB
Total Virtual: 3071.88 MB
Available Virtual: 2999.36 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:232.88 GB) (Free:171.51 GB) NTFS

========================= Users: ========================================

User accounts for \\PAUL-DB07ADEEDE

Administrator Guest HelpAssistant
Paul SUPPORT_388945a0


**** End of log ****


Here is speccy report

http://speccy.piriform.com/results/JPg4wTDJmSPqawUP3zFlLbX

kindest regards

Paul

#4 hamluis

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Posted 11 September 2012 - 01:10 PM

<<All of the above are reported as "damaged">>

Reported by what? What report?

<<...constant ctd's...>>

Your phrasing means nothing to me...what are you trying to say, please?

The data you reported doesn't indicate any problems that jump out at me...what program did you uninstall on 10 Sep that produced those and why?

Louis

#5 virus noob 2

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Posted 11 September 2012 - 01:18 PM

Hi louis,
I seen they were damaged here

here is some msinfo32 information, (internet settings>ie>cache>list of objects)
http clients futuremark.com/calico/systeminfodeploy
"" tescophoto.com/upload/activex
"" platformdl.adobe.com

The constant ctd's were very frequently, sometimes, chkdsk would start of its own accord after an automatic restart, giving me "recovering orphaned files" etc

It has not ctd for a few days now, possibly due to me not using my computer,
also things like when i go to my "RUN" and try do a chkdsk from there and hit the "Y" in the cmd box, nothing happens when i restart the computer, - chkdsk only runs when i right click my c drive "TOOLS" - i know thats just another way of doing chkdsk, but its still another example of my computer not "working right"

On the 10th i removed : (checking via system restore)
Adobe reader X(10.1.4)
Java 6 update 33
and also an fsx addon called pmdg md-11 ( a payware aircraft )

Im sorry if this isnt enough information to assist you helping me.

Regards
Paul

EDIT: to add, when i check my system properties>startup and recovery>system failure my "write an event to the system log" is checked, a log is not kept - (as i have just had another freeze/crash yet nothing is reported for that time - (within the last 15 minutes.) my "minidump" folder is empty

Edited by virus noob 2, 11 September 2012 - 01:56 PM.


#6 hamluis

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Posted 11 September 2012 - 04:21 PM

OK...basic things first.

Read, follow instructions at http://knowledge.seagate.com/articles/en_US/FAQ/201271en . Then...run the hard drive diagnostic. long test. If any error message appears onscreen, write it down and post it in your next set of comments, please.

Louis

#7 virus noob 2

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Posted 12 September 2012 - 04:34 AM

Hi louis,
Here is the info you asked for:

6CDDE75C
plesae save this code if you are planning a warranty exchange.
Seagate product warranty status depends on how the product was sold.
If your hd is a component in an oem system, then the oem covers the drive warranty.
unfortunately, your seagate whd has failed an important diagnostic test, possibly caused by problem sectors which are difficult to read.
now is a good time to make sure you have a back-up of your important data.
seagate recommends that you consider repairing the problem sectors.
Seatools for dos may be able to save you from the inconvienance and down time of exchanging the drive.
For more information on this subject see our help topic 'bad sector found'


immediately after the long test it went straight into the short test so i aborted it and was given 4 options, - one of which was "repair" i chose that as i didnt have/know any further instructions and it apparently repaired, - then instead of it going up by 1 or 2% it was jumping up by 10% at a time, and i aborted it again.

Here is another text file that i saved to my floppy:
Device 0 is Seagate Device MAXTORSTM3250310AS 6RY2BNK6 On nVidia MCP55 SATA
Max Native Address 488397167
Device is 48 Bit Addressed - Number of LBAs 488397167 ( 250.059 GB )
This drive supports Security Features
SMART Is Supported But is DISABLED
Logging Feature Set Is Supported
Started Long Test 9/12/2012 @ 9:17.21
NOT ABLE TO GET SMART DATA
Your SeaTools Test Code: 6CDDE75C
DST was Aborted By USER
Short DST Was User ABORTED 9/12/2012 @ 10:21.30
[ 157555959 -- Repaired ]
DST was Aborted By USER
Short DST Was User ABORTED 9/12/2012 @ 10:22.10
Long Test PASSED After Repair 9/12/2012 @ 10:22.10

Hopefully this is of use?

Kind regards
Paul

#8 hamluis

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Posted 12 September 2012 - 08:38 AM

How is the system running today?

Louis

#9 virus noob 2

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Posted 12 September 2012 - 09:39 AM

Hi louis,
thanks for your reply,

So far i have managed to do a little flying, (1 hours worth)but i have been decorating most of today, so i haven't managed to test it that much today.
I didn't mean to "jump the gun" by doing that "repair" thing, and if i have put any further testing in jeopardy, then i am sorry for that.

Should i run another "long" test to see if that error has been repaired or not?

Kindest regards

Paul

#10 hamluis

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Posted 12 September 2012 - 12:06 PM

Running the long test won't hurt anything...and, hopefully, it will confirm the lack of previously noted problems :).

Louis

#11 virus noob 2

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Posted 12 September 2012 - 01:51 PM

Hi Louis,

Thats the test done, i didnt catch it in time and it done a short test also, and without any errors.

Could this be my computer fixed?

As i say this system does have ALOT of bsod's and as reported, my error log reporting box is checked, yet no logs appear to be written in the minidump folder, that kind of tells me i have a corrup registry somewhere, what do you think?

Is there anything else?

Kind regards
Paul

#12 hamluis

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Posted 12 September 2012 - 02:14 PM

Only time, not me, can answer those questions :).

In the absence of a known signal that there is a problem...assume that you don't have one.

If you were running Ccleaner, it probably deleted all your BSOD reports...it routinely does this, from what I've read about how it works. That needs to be corrected, since those reports are useful.

Louis

#13 virus noob 2

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Posted 12 September 2012 - 02:21 PM

Hi louis, ok i have unchecked ccleaners memory dump logs, - i did not realise that this was a feature, thanks for the heads up ;)
Ok i will give it time, if it crashes again, do i just raise tis post again, or do i start a new thread with a link from this post (assuming its more than 5 days till me next set of issues?

kindest regards
Paul

#14 hamluis

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Posted 13 September 2012 - 08:10 AM

I'd start a new topic, since new info should be available and I see no point in lumping that into our current speculations :).

Louis




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