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zeroaccess trojan


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14 replies to this topic

#1 richie258

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Posted 09 September 2012 - 07:29 PM

Hello I am new to any forum, so i don't know exactly what to do. Mcafee has discovered that i have zeroaccess trojan, rootkit and it can not help me. I discovered this site while trying to research what the trojan is. From what i've read it's nasty and hard to get of rid of. I have attempted to do nothing after reading all the info and i've come here for help. Thank you

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#2 narenxp

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Posted 09 September 2012 - 07:57 PM

Download

TDSSkiller

Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results

Download

aswMBR

Launch it, allow it to download latest Avast! virus definitions
Click the "Scan" button to start scan.After scan finishes,click on Save log

Post the log results here

Download

ESET online scanner

Install it

Click on START,it should download the virus definitions
When scan gets completed,click on LIST of found threats

Export the list to desktop,copy the contents of the text file in your reply

#3 richie258

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Posted 10 September 2012 - 09:52 PM

I have ran all the scans. I have the logs. I have not restarted my computer or anything. I don't know how to attach the logs here?

#4 narenxp

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Posted 10 September 2012 - 09:52 PM

Copy,paste the log contents here

Edited by narenxp, 10 September 2012 - 09:52 PM.


#5 richie258

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Posted 10 September 2012 - 09:57 PM

I can copy but not paste it is grayed out.

#6 narenxp

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Posted 10 September 2012 - 10:03 PM

http://www.filedropper.com/

Upload log files here and paste the link

#7 richie258

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Posted 10 September 2012 - 10:08 PM

okay got it.
<a href=http://www.filedropper.com/tdsskiller288007092012170213log><img src=http://www.filedropper.com/download_button.png width=127 height=145 border=0/></a><br /><div style=font-size:9px;font-family:Arial, Helvetica, sans-serif;width:127px;font-color:#44a854;> <a href=http://www.filedropper.com >share files free</a></div>

<a href=http://www.filedropper.com/aswmrblog><img src=http://www.filedropper.com/download_button.png width=127 height=145 border=0/></a><br /><div style=font-size:9px;font-family:Arial, Helvetica, sans-serif;width:127px;font-color:#44a854;> <a href=http://www.filedropper.com >online backup storage</a></div>

<a href=http://www.filedropper.com/esetlog><img src=http://www.filedropper.com/download_button.png width=127 height=145 border=0/></a><br /><div style=font-size:9px;font-family:Arial, Helvetica, sans-serif;width:127px;font-color:#44a854;> <a href=http://www.filedropper.com >share files free</a></div>

#8 narenxp

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Posted 10 September 2012 - 10:10 PM

Please post the actual link

#9 richie258

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Posted 10 September 2012 - 10:28 PM

http://www.filedropper.com/tdsskiller288007092012170213log

http://www.filedropper.com/aswmrblog

http://www.filedropper.com/esetlog

#10 narenxp

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Posted 10 September 2012 - 10:37 PM

Download

http://www.techspot.com/downloads/4716-malwarebytes-anti-malware.html

Install,update and run a full scan

Click on SHOW results.Select all infections and remove it

Post the log

Download

mini toolbox

Checkmark following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size

Click Go and post the result.

Download

FSS

Checkmark all the boxes

Click on "Scan".
Please copy and paste the log to your reply.


Download

adware cleaner

Launch it click on Delete

post the generated log

#11 richie258

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Posted 10 September 2012 - 10:53 PM

Thanks for quick reply and help with my computer...can i restart it before i do the next step....i can't get on the internet until i restart it?

#12 narenxp

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Posted 10 September 2012 - 10:54 PM

Yes go ahead

#13 richie258

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Posted 11 September 2012 - 05:48 AM

after restart computer will not connect to internet with IE8..could only run mini toolbox using AOL

http://www.filedropper.com/minitoolboxlog_1

#14 narenxp

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Posted 11 September 2012 - 06:53 AM

try it in safemode with networking

#15 richie258

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Posted 13 September 2012 - 12:26 PM

nothing is working. I'm going to try repairing windows xp.




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