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Help! Need Help on Hijack Logs


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11 replies to this topic

#1 andyheng

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Posted 12 November 2004 - 07:33 AM

Logfile of HijackThis v1.98.2
Scan saved at 8:30:21 PM, on 11/12/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2479.0001)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\Documents and Settings\Administrator.TECHRESOURCE\Desktop\Home Search Removal\Hijack This\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1C8346B0-EC38-3721-A931-4588B9CA1BE0} - C:\WINNT\system32\addca32.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] C:\WINNT\system32\qttask.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [bpk] C:\WINNT\system32\bpk.exe
O4 - HKLM\..\Run: [ieqj32.exe] C:\WINNT\ieqj32.exe
O4 - Global Startup: Date Manager.lnk = C:\Program Files\Date Manager\DateManager.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PrecisionTime.lnk = C:\Program Files\PrecisionTime\PrecisionTime.exe
O4 - Global Startup: Weatherscope.lnk = C:\Program Files\Weatherscope\Weatherscope.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {03E58930-148B-4BD0-9057-5929426354FB} (OrderCtl Control) - https://www.kenweb.com.my/kenweb/control/OrderCtl.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwe...etup1.0.0.6.cab
O16 - DPF: {4E7BD74F-2B8D-469E-D4FF-EB2CF4D5FA7D} - http://tafbar.com/taf.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {7017A8F5-499F-407E-88AB-51D6752BB8D4} - http://media.euniverse.com/cursorzone/file...setup_td035.cab
O16 - DPF: {B9B2EE1A-E314-4338-A305-BE845EACB102} (CS Control) - https://www.kenweb.com.my/kenweb/control/csw.cab
O16 - DPF: {CDCC6BE5-720B-488D-A953-047E0598D996} (UpMan Class) - https://www.plaxo.com/activex/plx_upldr-2k-xp.cab
O16 - DPF: {E2F2B9D0-96B9-4B25-B90C-636ECB207D18} - http://www.whenusearch.com/WUInstSECS.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = techresource.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = techresource.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = techresource.com
O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINNT\msopt.dll (file missing)

What entries do I delete?

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#2 Grinler

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Posted 12 November 2004 - 10:56 AM

The first thing I need you to do is download the file from here:

ServiceFilter.zip - Get list of XP/2000/NT Services

Extract the zip file to your C: drive. Once it is extracted there will be a directory on your C: drive called ServiceFilter. Inside the C:\ServiceFilter directory will be a file called ServiceFilter.vbs. Simply double-click on the ServiceFilter.vbs. When the script finishes a wordpad document should open with the unknown services listed in it.

If the script could not access wordpad then you will see a message box telling you so. In that case you need to open POST_THIS.TXT by double-clicking it and pasting the contents as a reply to this topic. Please provide a brand new hijackthis log as well in this reply.

#3 andyheng

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Posted 13 November 2004 - 10:07 PM

As per your request.....Thanks!! :thumbsup:


The script did not recognize the services listed below.
This does not mean that they are a problem.

To copy the entire contents of this document for posting:
At the top of this window click "Edit" then "Select All"
Next click "Edit" again then "Copy"
Now right click in the forum post box then click "Paste"

########################################

ServiceFilter 1.1
by rand1038

Microsoft Windows 2000 Professional
Version: 5.0.2195 Service Pack 4
Nov 13, 2004 2:28:41 PM


===> Begin Service Listing <===

Unknown Service #1
Service Name: DefWatch
Display Name: DefWatch
Start Mode: Auto
Start Name: LocalSystem
Description: DefWatch...
Service Type: Own Process
Path: c:\program files\symantec_client_security\symantec antivirus\defwatch.exe
State: Running
Process ID: 480
Started: True
Exit Code: 0
Accept Pause: False
Accept Stop: True

Unknown Service #2
Service Name: Norton AntiVirus Server
Display Name: Symantec AntiVirus Client
Start Mode: Auto
Start Name: LocalSystem
Description: Symantec AntiVirus ...
Service Type: Own Process
Path: c:\program files\symantec_client_security\symantec antivirus\rtvscan.exe
State: Running
Process ID: 524
Started: True
Exit Code: 0
Accept Pause: False
Accept Stop: True

Unknown Service # 3
Service Name: O?rtȲ$
Display Name: Network Security Service (NSS)
Start Mode: Auto
Start Name: LocalSystem
Description: Network Security Service ...
Service Type: Share Process
Path: c:\winnt\msyb.exe /s
State: Running
Process ID: 580
Started: True
Exit Code: 0
Accept Pause: False
Accept Stop: True

Unknown Service # 4
Service Name: SLService
Display Name: SmartLinkService
Start Mode: Auto
Start Name: LocalSystem
Description: SmartLinkService...
Service Type: Own Process
Path: slserv.exe
State: Running
Process ID: 676
Started: True
Exit Code: 0
Accept Pause: False
Accept Stop: True

---> End Service Listing <---

There are 59 Win32 services on this machine.
4 were unrecognized.

Script Execution Time: 2.042969 seconds.

Logfile of HijackThis v1.98.2
Scan saved at 5:46:39 PM, on 10/13/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2479.0001)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\msyb.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\slserv.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\qttask.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\Program Files\Common Files\CMEII\CMESys.exe
C:\Program Files\Common files\updmgr\updmgr.exe
C:\WINNT\system32\bpk.exe
C:\WINNT\ieqj32.exe
C:\Program Files\Date Manager\DateManager.exe
C:\Program Files\Common Files\GMT\GMT.exe
C:\Program Files\PrecisionTime\PrecisionTime.exe
C:\Program Files\Weatherscope\Weatherscope.exe
C:\Documents and Settings\Administrator.TECHRESOURCE\My Documents\Home Search Removal Tools\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {1C8346B0-EC38-3721-A931-4588B9CA1BE0} - C:\WINNT\system32\addca32.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [QuickTime Task] C:\WINNT\system32\qttask.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [bpk] C:\WINNT\system32\bpk.exe
O4 - HKLM\..\Run: [ieqj32.exe] C:\WINNT\ieqj32.exe
O4 - Global Startup: Date Manager.lnk = C:\Program Files\Date Manager\DateManager.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PrecisionTime.lnk = C:\Program Files\PrecisionTime\PrecisionTime.exe
O4 - Global Startup: Weatherscope.lnk = C:\Program Files\Weatherscope\Weatherscope.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {03E58930-148B-4BD0-9057-5929426354FB} (OrderCtl Control) - https://www.kenweb.com.my/kenweb/control/OrderCtl.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwe...etup1.0.0.6.cab
O16 - DPF: {4E7BD74F-2B8D-469E-D4FF-EB2CF4D5FA7D} - http://tafbar.com/taf.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {7017A8F5-499F-407E-88AB-51D6752BB8D4} - http://media.euniverse.com/cursorzone/file...setup_td035.cab
O16 - DPF: {B9B2EE1A-E314-4338-A305-BE845EACB102} (CS Control) - https://www.kenweb.com.my/kenweb/control/csw.cab
O16 - DPF: {CDCC6BE5-720B-488D-A953-047E0598D996} (UpMan Class) - https://www.plaxo.com/activex/plx_upldr-2k-xp.cab
O16 - DPF: {E2F2B9D0-96B9-4B25-B90C-636ECB207D18} - http://www.whenusearch.com/WUInstSECS.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = techresource.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = techresource.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = techresource.com
O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINNT\msopt.dll (file missing)

#4 Grinler

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Posted 14 November 2004 - 10:55 AM

You may want to print out these directions as the Internet will not be available. Please continue with the next step if you run into a problem with the current one. Just be sure to let us know what the problem was when you reply.

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Please download About:Buster from here: About:Buster Download. Once it is downloaded extract it to
c:\aboutbuster. We will use that program later in this process.

Reboot your computer into Safe Mode and follow these steps:

Step 1:

Click on start, then control panel, then administrative programs, then services. Look for a service called Network Security Service (NSS). Double click on the that service and click stop and then set the startup to disabled.

Step 2:

Press control-alt-delete to get into the task manager and end the follow processes if they exist:

C:\WINNT\msyb.exe
C:\WINNT\system32\bpk.exe
C:\WINNT\ieqj32.exe
C:\Program Files\Date Manager\DateManager.exe
C:\Program Files\Common Files\GMT\GMT.exe
C:\Program Files\PrecisionTime\PrecisionTime.exe
C:\Program Files\Weatherscope\Weatherscope.exe

Step 3:
Then close all programs and windows and run hijackthis. Put a checkmark next to each of these entries and press the fix button when ready:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {1C8346B0-EC38-3721-A931-4588B9CA1BE0} - C:\WINNT\system32\addca32.dll
O4 - HKLM\..\Run: [QuickTime Task] C:\WINNT\system32\qttask.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [bpk] C:\WINNT\system32\bpk.exe
O4 - HKLM\..\Run: [ieqj32.exe] C:\WINNT\ieqj32.exe
O4 - Global Startup: Date Manager.lnk = C:\Program Files\Date Manager\DateManager.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: PrecisionTime.lnk = C:\Program Files\PrecisionTime\PrecisionTime.exe
O4 - Global Startup: Weatherscope.lnk = C:\Program Files\Weatherscope\Weatherscope.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwe...etup1.0.0.6.cab
O16 - DPF: {7017A8F5-499F-407E-88AB-51D6752BB8D4} - http://media.euniverse.com/cursorzone/file...setup_td035.cab
O16 - DPF: {E2F2B9D0-96B9-4B25-B90C-636ECB207D18} - http://www.whenusearch.com/WUInstSECS.cab
O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINNT\msopt.dll (file missing)

Step 4:
I now need you to delete the following files:

C:\WINNT\msyb.exe
C:\WINNT\system32\bpk.exe
C:\WINNT\ieqj32.exe
C:\Program Files\Date Manager\
C:\Program Files\Common Files\GMT\
C:\Program Files\PrecisionTime\
C:\Program Files\Weatherscope\
C:\WINNT\system32\wzevf.dll
C:\WINNT\system32\addca32.dll

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.

Step 5:

Copy the contents of the Quote Box below to Notepad.
Name the file as fix.reg
Change the Save as Type to All Files
Save this file on the desktop

REGEDIT4

[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_O?rtȲ$]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\O?rtȲ$]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_O?rtȲ$]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\O?rtȲ$]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HSA]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW]


Then double-click on the fix.reg file, and when it prompts to merge say yes, and this will clear some registry entries left behind by the process.

Step 6:

This is the step where we will use About:Buster that you had downloaded previously.

Navigate to the c:\aboutbuster directory and double-click on aboutbuster.exe When the tool is open press the OK button, then the Start button, then the OK button, and then finally the Yes button. It will start scanning your computer for files. If it asks if you would like to do a second pass, allow it to do so.

When it completed move on to step 7.


Step 7:
Reboot your computer back to normal mode so that we can restore files that were deleted by this infection:
  • This infection deletes the windows file, shell.dll.

    If you are using XP,2000, or NT please download shell.dll from here: shell-dll.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations (%windir% being the windows or winnt directory):

    %windir%\system32
    %windir%\system

    If you are using Windows 98 please download shell.dll from here: shell-dll98.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations (%windir% being the windows or winnt directory):

    %windir%\system

    If you are using Windows ME please download shell.dll from here: shell-dll98.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations (%windir% being the windows or winnt directory):

    %windir%\system

  • Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program. This will restore the original deleted Hosts file.

  • If you have Spybot S&D installed you will also need to replace one file. Go here: SDHelper.zip and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy). Then click Start > Run > regsvr32 "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" and press the OK button

  • If you are using Windows 95, 98, or ME it is possible that the malware deleted your control.exe. Please check for the existence of this file by going to to Merijn Files control.exe and examine where the file should be for your operating system. If the file is missing then download the appropriate file and place it in the proper place according to this information.
Step 8:

Run an online antivirus scan at:

http://housecall.antivirus.com/

Reboot and post a last log

#5 andyheng

andyheng
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Posted 15 November 2004 - 07:34 AM

Hi Grinler,

Thanks for your help. I really appreciate it! Here is my latest hijack log files after performing some major surgery.

Logfile of HijackThis v1.98.2
Scan saved at 3:42:13 PM, on 11/15/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2479.0001)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\Documents and Settings\Administrator\My Documents\Home Search Removal Tools\Hijack This\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: MSN smart tags - {9DD4258A-7138-49C4-8D34-587879A5C7A4} - C:\PROGRA~1\MSN\smarttag\MSNBHO.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [bpk] C:\WINNT\system32\bpk.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINNT\system32\qttask.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {03E58930-148B-4BD0-9057-5929426354FB} (OrderCtl Control) - https://www.kenweb.com.my/kenweb/control/OrderCtl.cab
O16 - DPF: {4E7BD74F-2B8D-469E-D4FF-EB2CF4D5FA7D} - http://tafbar.com/taf.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {B9B2EE1A-E314-4338-A305-BE845EACB102} (CS Control) - https://www.kenweb.com.my/kenweb/control/csw.cab
O16 - DPF: {CDCC6BE5-720B-488D-A953-047E0598D996} (UpMan Class) - https://www.plaxo.com/activex/plx_upldr-2k-xp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = techresource.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = techresource.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = techresource.com

From the latest logs I assume the BEAST has been slained! Most of the R1 and R) entries are gone. HS Page has been removed. Funny, Internet explorer 6.0 doesn't seem to load the web pages? It just shows a blank screen.

I installed Opera 7.54 and it works fine! Any ideas?

Thanks!

#6 Grinler

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Posted 15 November 2004 - 11:53 AM

Just a few more items:

I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Reboot your computer into Safe Mode

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:

O2 - BHO: MSN smart tags - {9DD4258A-7138-49C4-8D34-587879A5C7A4} - C:\PROGRA~1\MSN\smarttag\MSNBHO.dll
O4 - HKLM\..\Run: [bpk] C:\WINNT\system32\bpk.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINNT\system32\qttask.exe


Then delete these files or directories (Do not be concerned if they do not exist)

O2 - BHO: MSN smart tags - {9DD4258A-7138-49C4-8D34-587879A5C7A4} - C:\PROGRA~1\MSN\smarttag\MSNBHO.dll
O4 - HKLM\..\Run: [bpk] C:\WINNT\system32\bpk.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINNT\system32\qttask.exe

Reboot your computer to go back to normal mode and post a new log.

#7 andyheng

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Posted 15 November 2004 - 12:14 PM

Hi Grinler,

I managed to get Internet explorer to work again. All I did, was go to control panel, add and remove programs and did a repair on internet explorer. After a reboot I'm able to once again surf the web. Looks like the nasty home search hijacker has been killed. Gone through a few web sites and so far everything seems to be normal.....I hope!

By the way a I ran ad-aware se and managed to kill about 300 entries consisting of registry keys and so on. I'm now using Opera 7.54....less problematic than internet explorer.

Cheers!

#8 Grinler

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Posted 15 November 2004 - 12:33 PM

Nice.. pleas epost a last log for review

#9 andyheng

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Posted 16 November 2004 - 10:11 AM

Hi Grinler,

My latest Hijack Post....

Logfile of HijackThis v1.98.2
Scan saved at 11:10:36 PM, on 11/16/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2479.0001)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\slserv.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINNT\system32\bpk.exe
C:\WINNT\slrundll.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator.TECHRESOURCE\My Documents\Home Search Removal Tools\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [bpk] C:\WINNT\system32\bpk.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {03E58930-148B-4BD0-9057-5929426354FB} (OrderCtl Control) - https://www.kenweb.com.my/kenweb/control/OrderCtl.cab
O16 - DPF: {4E7BD74F-2B8D-469E-D4FF-EB2CF4D5FA7D} - http://tafbar.com/taf.cab
O16 - DPF: {B9B2EE1A-E314-4338-A305-BE845EACB102} (CS Control) - https://www.kenweb.com.my/kenweb/control/csw.cab
O16 - DPF: {CDCC6BE5-720B-488D-A953-047E0598D996} (UpMan Class) - https://www.plaxo.com/activex/plx_upldr-2k-xp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = techresource.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{C938A0DE-AA76-40E4-9E98-5790ABE1A29B}: NameServer = 202.188.1.5 202.188.0.133
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = techresource.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = techresource.com

I'm still getting one R1 entry "R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\wzevf.dll/sp.html#29126".

I suspect I stilll need to delete this entry "O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE". What do u think?

bpk.exe is a program that I'm testing so I won't be deleting that key.

I understand that you have to do a cold reboot after entering safemode and deleting the key entries. Cold reboot means to physically shut down the PC by yanking the powercord rather then rebooting. If you reboot normally the registry keys will come back. I'm not sure what program is causing that.

The monster has definetely been slained or opps...in a dormant mode...heheh...still have that one annoying R1 key entry! So far so good, no gliches yet...still testing it out.

Cheers!

#10 Grinler

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Posted 16 November 2004 - 11:33 AM

Fix these two lines:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\wzevf.dll/sp.html#29126
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

Reboot and please run two online virus scans:

http://housecall.antivirus.com/
http://www.pandasoftware.com/activescan/

Then let us know if its working better and what the scans found.

Then post a last log and tell me how everything is working now

#11 andyheng

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Posted 17 November 2004 - 09:15 AM

Hi Grinler,

Here we go again....latest logs....clean slate...finally!

Logfile of HijackThis v1.98.2
Scan saved at 10:08:44 PM, on 11/17/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2479.0001)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\slserv.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINNT\system32\bpk.exe
C:\Documents and Settings\Administrator.TECHRESOURCE\My Documents\Home Search Removal Tools\Hijack This\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [bpk] C:\WINNT\system32\bpk.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {03E58930-148B-4BD0-9057-5929426354FB} (OrderCtl Control) - https://www.kenweb.com.my/kenweb/control/OrderCtl.cab
O16 - DPF: {4E7BD74F-2B8D-469E-D4FF-EB2CF4D5FA7D} - http://tafbar.com/taf.cab
O16 - DPF: {B9B2EE1A-E314-4338-A305-BE845EACB102} (CS Control) - https://www.kenweb.com.my/kenweb/control/csw.cab
O16 - DPF: {CDCC6BE5-720B-488D-A953-047E0598D996} (UpMan Class) - https://www.plaxo.com/activex/plx_upldr-2k-xp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = techresource.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = techresource.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = techresource.com

No more R1 entries!!! Yippee....here is what I have discovered and would like to share. Even though I fix the R1 entry in safe mode, it will come back when you reboot it in normal mode. The trick is to hard reboot(yank the power cord) in safe mode and boot in normal mode. Next run hijack this again. You would see the R1 entry again. Fix the R1 entry and cold reboot again(yank the power cord). The R1 entry will now be gone. If you reboot normally, somehow the R1 entry will be reincarnated.....no idea how it comes back.

I discovered if you run "Ad-watch" by Lavasoft it will somehow trigger all those R1 and 04 entries. Scarry......but it does. If you run "Ad-aware" it will be ok. I'm still researching to how this browser hijacker works and kill it once and for all. At the moment I'm freed from this nasty parasite. Will keep you updated.

Cheers!

#12 Grinler

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Posted 17 November 2004 - 09:41 AM

Andy,

Here is an analysis on this hijacker done a while back that will tell you all you need to know about this.

Home Search Assistant / CWS_NS3 Analysis

There is a guide out there that states you must hard reboot the computer. That is untrue. It just takes a while to fix this particular infection some times. Your case was no different than any other.

Log looks clean...great job!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.




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