Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Malware Removal


  • This topic is locked This topic is locked
3 replies to this topic

#1 chazemery

chazemery

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:03:00 PM

Posted 08 September 2012 - 08:01 AM

Working on malware removal
I can hear ads running in hidden web browser process.
Task Manager does not show the processes, but scans by other tools (hijackthis and GMER) show them.
GMER scan is running and shows 4 hidden iexplore.exe processes running.

Here is the DDS.txt:
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by chazemery at 7:53:10 on 2012-09-08
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3071.1346 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
AV: AVG Anti-Virus Free *Disabled/Updated* {0C939084-9E57-CBDB-EA61-0B0C7F62AF82}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: AVG Anti-Virus Free *Disabled/Updated* {B7F27160-B86D-C455-D0D1-307E04E5E53F}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
"C:\Windows\system32\svchost.exe"
"C:\Windows\system32\svchost.exe"
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\rundll32.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuschd2.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\schtasks.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\igfxsrvc.exe
C:\hp\kbd\kbd.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\ehome\ehsched.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = file:///C:/Users/chazemery/Documents/OurHomePage.htm
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=desktop
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
uRun: [Steam] "c:\program files\steam\steam.exe" -silent
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] c:\hp\kbd\KbdStub.EXE
mRun: [OsdMaestro] "c:\program files\hewlett-packard\on-screen osd indicator\OSD.exe"
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SunJavaUpdateReg] "c:\windows\system32\jureg.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil32_11_3_300_271_ActiveX.exe -update activex
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxp://ipgweb.cce.hp.com/rdqcpqdktp/downloads/sysinfo.cab
DPF: {88D969C0-F192-11D4-A65F-0040963251E5} - hxxp://ipgweb.cce.hp.com/rdqcpqdktp/downloads/msxml4.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
TCP: DhcpNameServer = 172.28.20.1
TCP: Interfaces\{55AC46B2-D90B-4F25-B4BA-CEFA9231894F} : DhcpNameServer = 172.28.20.1
TCP: Interfaces\{A1E46526-7F54-42FA-B9DD-E4D0D49CA397} : DhcpNameServer = 172.28.20.1
TCP: Interfaces\{CD34EED7-5CCD-4DD6-8CA0-77AEACA6124F} : DhcpNameServer = 172.28.20.1
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\chazemery\appdata\roaming\mozilla\firefox\profiles\ald52rg3.default\
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\users\chazemery\appdata\local\google\update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: c:\windows\system32\npdeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2012-8-16 721000]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2012-8-16 353688]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-5-10 335240]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-5-10 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2012-7-13 108552]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2012-8-16 21256]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2012-8-16 57656]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-8-16 44808]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-6-5 21504]
R3 Eacfilt;Eacfilt Miniport;c:\windows\system32\drivers\eacfilt.sys [2008-5-28 11113]
R3 rt70x86;%WUSB54Gv4.Service.DispName%;c:\windows\system32\drivers\netr70.sys [2006-12-29 243200]
R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2008-6-5 16896]
R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\drivers\WSDScan.sys [2012-7-14 19968]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-6-27 250056]
S3 IPSECEXT;Nortel Extranet Access Protocol;c:\windows\system32\drivers\ipsecw2k.sys [2008-5-28 216459]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-8-26 113120]
S3 SIS163u;SiS163 usb Wireless LAN Adapter Driver;c:\windows\system32\drivers\sis163u.sys [2005-6-20 215040]
S4 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2012-7-13 908056]
S4 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2012-7-13 297752]
.
=============== Created Last 30 ================
.
2012-09-07 06:13:55 56200 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{8066d6d0-b415-4e76-987c-c61dfffa3d0a}\offreg.dll
2012-09-07 05:59:54 7022536 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{8066d6d0-b415-4e76-987c-c61dfffa3d0a}\mpengine.dll
2012-09-03 00:33:35 74072 ----a-w- c:\windows\system32\XAPOFX1_5.dll
2012-09-03 00:33:34 527192 ----a-w- c:\windows\system32\XAudio2_7.dll
2012-09-03 00:33:34 1998168 ----a-w- c:\windows\system32\D3DX9_43.dll
2012-09-03 00:33:33 22360 ----a-w- c:\windows\system32\X3DAudio1_7.dll
2012-08-26 13:51:10 -------- d-----w- c:\users\chazemery\appdata\local\Mozilla
2012-08-26 13:51:02 -------- d-----w- c:\program files\Mozilla Maintenance Service
2012-08-26 13:51:00 865776 ----a-w- c:\program files\mozilla firefox\uninstall\helper.exe
2012-08-26 13:51:00 19424 ----a-w- c:\program files\mozilla firefox\xpcom.dll
2012-08-26 13:51:00 16060384 ----a-w- c:\program files\mozilla firefox\xul.dll
2012-08-26 13:51:00 136672 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
2012-08-17 03:05:08 -------- d-----w- c:\program files\Astonsoft
2012-08-17 02:41:43 -------- d-----w- c:\program files\ESET
2012-08-17 00:35:28 -------- d-sh--w- C:\$RECYCLE.BIN
2012-08-17 00:30:22 -------- d-----w- c:\users\chazemery\appdata\local\temp
2012-08-16 23:50:07 98816 ----a-w- c:\windows\sed.exe
2012-08-16 23:50:07 518144 ----a-w- c:\windows\SWREG.exe
2012-08-16 23:50:07 256000 ----a-w- c:\windows\PEV.exe
2012-08-16 23:50:07 208896 ----a-w- c:\windows\MBR.exe
2012-08-16 08:08:18 721000 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2012-08-16 08:08:17 57656 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2012-08-16 08:07:58 41224 ----a-w- c:\windows\avastSS.scr
2012-08-16 07:58:37 -------- d--h--w- c:\programdata\Common Files
2012-08-16 07:58:37 -------- d-----w- c:\programdata\MFAData
2012-08-16 07:45:36 -------- d-----w- c:\program files\Panda Security
2012-08-15 23:43:17 623616 ----a-w- c:\windows\system32\localspl.dll
2012-08-12 14:35:17 -------- d-----w- c:\users\chazemery\appdata\roaming\ICAClient
2012-08-12 14:35:02 -------- d-----w- c:\programdata\Citrix
2012-08-12 14:34:05 -------- d-----w- c:\users\chazemery\appdata\local\Citrix
2012-08-12 14:34:03 -------- d-----w- c:\program files\Citrix
2012-08-12 11:54:27 -------- d-----w- c:\programdata\AVAST Software
2012-08-12 11:54:27 -------- d-----w- c:\program files\AVAST Software
2012-08-12 11:51:46 -------- d-----w- c:\users\chazemery\appdata\local\adaware
2012-08-12 11:51:45 -------- d-----w- c:\programdata\Ad-Aware Browsing Protection
2012-08-12 11:50:39 -------- d-----w- c:\program files\Ad-Aware Antivirus
2012-08-12 11:46:18 -------- d-----w- c:\users\chazemery\appdata\roaming\Ad-Aware Antivirus
.
==================== Find3M ====================
.
2012-08-15 23:53:06 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-08-15 23:53:06 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-07-22 07:02:54 98816 ----a-w- c:\windows\system32\mfps.dll
2012-07-22 07:01:42 4096 ----a-w- c:\windows\system32\drivers\en-us\dxgkrnl.sys.mui
2012-07-22 07:01:42 369664 ----a-w- c:\windows\system32\WMPhoto.dll
2012-07-22 07:01:42 252928 ----a-w- c:\windows\system32\dxdiag.exe
2012-07-22 07:01:42 195584 ----a-w- c:\windows\system32\dxdiagn.dll
2012-07-22 07:01:41 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll
2012-07-22 07:01:41 519680 ----a-w- c:\windows\system32\d3d11.dll
2012-07-22 07:01:41 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll
2012-07-22 07:01:41 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2012-07-14 01:26:35 335240 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2012-07-14 01:26:35 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2012-07-14 01:26:31 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2012-07-04 14:02:46 2047488 ----a-w- c:\windows\system32\win32k.sys
2012-06-29 00:16:58 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-06-29 00:09:01 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-06-29 00:08:59 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-06-29 00:04:43 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-06-29 00:00:45 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-06-28 00:21:23 476936 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-06-28 00:21:23 472840 ----a-w- c:\windows\system32\deployJava1.dll
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.0.6002
.
CreateFile("\\.\PHYSICALDRIVE0"): The process cannot access the file because it is being used by another process.
device: opened successfully
user: error reading MBR
.
Disk trace:
called modules: ntkrnlpa.exe >>UNKNOWN [0x87BA1A2E]<<
_asm { MOV EDI, EDI; PUSH EBP; MOV EBP, ESP; PUSH EBX; MOV EBX, [EBP+0xc]; MOV EAX, [EBX+0x60]; PUSH ESI; MOV ESI, [EBP+0x8]; CMP ESI, [0x87ba4180]; JZ 0x25; PUSH EBX; PUSH ESI; CALL [0x87ba4178]; }
1 ntkrnlpa!IofCallDriver[0x8207C936] -> \Device\Harddisk0\DR0[0x864B8AC8]
\Driver\disk[0x85F2C9E0] -> IRP_MJ_READ -> 0x87BA1A2E
kernel: MBR read successfully
_asm { XOR EAX, EAX; MOV DS, AX; NOP ; MOV ES, AX; NOP ; MOV SS, AX; MOV SP, 0x7c00; CLD ; MOV SI, 0x7c00; MOV DI, 0x600; NOP ; MOV CX, 0x80; NOP ; REP MOVSD ; NOP ; JMP FAR 0x0:0x624; }
detected disk devices:
detected hooks:
\Driver\iaStor DriverStartIo -> 0x87BA20AE
\Driver\iaStor -> 0x87ba1f76
user != kernel MBR !!!
Warning: possible TDL4 rootkit infection !
TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.
.
============= FINISH: 7:53:57.31 ===============

BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:00 PM

Posted 09 September 2012 - 12:23 AM

Greetings and Welcome to The Forums!!


My name is Gringo and I'll be glad to help you with your computer problems.

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

:multiple Anti Virus programs:

It looks like you are operating your computer with multiple Anti Virus programs running in memory at once:

AV: avast! Antivirus
AV: AVG Anti-Virus Free


Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

Please remove all but one of them.

Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:00 PM

Posted 11 September 2012 - 11:27 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:04:00 PM

Posted 15 September 2012 - 06:35 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users