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Google Redirect Virus


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16 replies to this topic

#1 porklion1967

porklion1967

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Posted 07 September 2012 - 05:31 PM

I was lucky enough to get the Google Redirect Virus. I think I have ran just about everything to remove it with no luck Fix.tdss/malwarebytes/endpoint/combofix/eraser/supermalware any ideas would be greatly appreciated her is my hijak this log

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:30:21 PM, on 9/7/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\dwrcs\DWRCST.exe
C:\Program Files\LENOVO\HOTKEY\tposdsvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Lenovo\Client Security Solution\cssauth.exe
C:\Windows\system32\Dwm.exe
C:\Windows\System32\TpShocks.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\Integrated Camera Driver\RCIMGDIR.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\SCHTASK.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Lenovo\Communications Utility\TPKNRRES.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Users\rmcgee.000\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Stardock\ObjectDockFree\ObjectDock.exe
C:\Users\rmcgee.000\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Windows\Explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www22.verizon.com/Foryourhome/MyAccount/Unprotected/UserManagement/Login/Login.aspx
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\bin\IPS\IPSBHO.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Password Manager Browser Helper Object - {BF468356-BB7E-42D7-9F15-4F3B9BCFCED2} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [IMSS] "C:\Program Files\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe"
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t
O4 - HKLM\..\Run: [PWMTRV] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWMTR32V.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [AcWin7Hlpr] C:\Program Files\Lenovo\Access Connections\AcTBenabler.exe
O4 - HKLM\..\Run: [RotateImage] C:\Program Files\Integrated Camera Driver\RCIMGDIR.exe
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [LENOVO.TPKNRRES] C:\Program Files\Lenovo\Communications Utility\TPKNRRES.exe
O4 - HKLM\..\Run: [DameWare MRC Agent] C:\Windows\dwrcs\DWRCST.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\rmcgee.000\AppData\Local\Akamai\netsession_win.exe"
O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDockFree\ObjectDock.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra 'Tools' menuitem: Lenovo Password Manager... - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://www.msn.com
O15 - Trusted Zone: http://www.msn.com (HKLM)
O15 - Trusted IP range: http://192.168.90.222
O15 - Trusted IP range: http://192.168.1.5
O15 - Trusted IP range: http://192.168.90.222 (HKLM)
O15 - Trusted IP range: http://192.168.1.5 (HKLM)
O16 - DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
O16 - DPF: {53A8AEF8-5503-4B78-A091-634BB68DEECE} (ActiveClient Class) - https://enroll.broderbros.com/secureauth1/4420/SecureAuth.cab
O16 - DPF: {89A32C64-6176-4D10-BCA3-10B0079818FA} - https://trbes1.broderbros.com/webconsole/RIMWebComponents.cab
O16 - DPF: {CC679CB8-DC4B-458B-B817-D447B3B6AC31} - https://ssl.broderbros.com/CACHE/stc/1/binaries/vpnweb.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = broderbros.com
O17 - HKLM\Software\..\Telephony: DomainName = broderbros.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = broderbros.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = broderbros.com
O22 - SharedTaskScheduler: ObjectDockShellExt - {1984D045-52CF-49cd-DB77-08F378FEA4DB} - C:\Program Files\Stardock\ObjectDockFree\ODMenu.dll
O23 - Service: AcPrfMgrSvc - Lenovo - C:\Program Files\Lenovo\Access Connections\AcPrfMgrSvc.exe
O23 - Service: AcSvc - Lenovo - C:\Program Files\Lenovo\Access Connections\AcSvc.exe
O23 - Service: AdminService for OpenEdge 10.1B (AdminService10.1B) - Unknown owner - C:\dlc101b\bin\AdmSrvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Sprint Con App Svc (CASprint) - SmithMicro Inc. - C:\Program Files\Sprint\Sprint SmartView\ConAppsSvc.exe
O23 - Service: Lenovo Doze Mode Service (DozeSvc) - Lenovo. - C:\Program Files\ThinkPad\Utilities\DOZESVC.EXE
O23 - Service: DameWare Mini Remote Control (dwmrcs) - SolarWinds - C:\Windows\dwrcs\DWRCS.EXE
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo. - C:\Windows\system32\ibmpmsvc.exe
O23 - Service: IHA_MessageCenter - Verizon - C:\Program Files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Lenovo Camera Mute (LENOVO.CAMMUTE) - Lenovo Group Limited - C:\Program Files\Lenovo\Communications Utility\CAMMUTE.exe
O23 - Service: Lenovo Microphone Mute (LENOVO.MICMUTE) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\MICMUTE.exe
O23 - Service: Lenovo Keyboard Noise Reduction (LENOVO.TPKNRSVC) - Lenovo Group Limited - C:\Program Files\Lenovo\Communications Utility\TPKNRSVC.exe
O23 - Service: Lenovo Auto Scroll (Lenovo.VIRTSCRLSVC) - Lenovo Group Limited - C:\Program Files\LENOVO\VIRTSCRL\lvvsst.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: Lotus Notes Diagnostics - IBM - C:\Program Files\IBM\Lotus\Notes\nsd.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\IBM\Lotus\Notes\ntmulti.exe
O23 - Service: NovaCore SDK Service (NvtlService) - Unknown owner - C:\Program Files\Novatel Wireless\Novacore\Server\NvtlSrvr.exe
O23 - Service: Power Manager DBC Service - Lenovo - C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
O23 - Service: Cisco EnergyWise Enabler (PwmEWSvc) - Lenovo Group Limited - C:\Program Files\ThinkPad\Utilities\PWMEWSVC.EXE
O23 - Service: Symantec Endpoint Protection (SepMasterService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\snac.exe
O23 - Service: SupportSoft Sprocket Service (verizondm) (sprtsvc_verizondm) - SupportSoft, Inc. - C:\Program Files\VERIZONDM\bin\sprtsvc.exe
O23 - Service: System Update (SUService) - Lenovo Group Limited - c:\program files\lenovo\system update\suservice.exe
O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version7\TeamViewer_Service.exe
O23 - Service: SupportSoft Repair Service (verizondm) (tgsrvc_verizondm) - SupportSoft, Inc. - C:\Program Files\VERIZONDM\bin\tgsrvc.exe
O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\Windows\System32\TPHDEXLG.exe
O23 - Service: Lenovo Hotkey Client Loader (TPHKLOAD) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\TPHKLOAD.exe
O23 - Service: On Screen Display (TPHKSVC) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
O23 - Service: TurboBoost - Intel® Corporation - C:\Program Files\Intel\TurboBoost\TurboBoost.exe
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: Cisco AnyConnect VPN Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe

--
End of file - 14773 bytes

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:38 PM

Posted 08 September 2012 - 12:23 AM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.


Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs:

  • In your next post I need the following

  • .logs from DDS
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 porklion1967

porklion1967
  • Topic Starter

  • Members
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  • Local time:01:38 PM

Posted 08 September 2012 - 06:18 AM

Thanks for your help I couldn't do defogger because of a password issue here is the logs

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 1/9/2012 8:30:34 AM
System Uptime: 9/8/2012 4:07:52 AM (0 hours ago)
.
Motherboard: LENOVO | | 431328U
Processor: Intel® Core™ i5 CPU M 520 @ 2.40GHz | None | 2400/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 221 GiB total, 136.515 GiB free.
Q: is FIXED (NTFS) - 10 GiB total, 5.265 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows
PNP Device ID: ROOT\NET\0000
Service: vpnva
.
==== System Restore Points ===================
.
RP88: 8/21/2012 4:26:31 PM - Windows Update
RP89: 8/21/2012 4:49:35 PM - Windows Update
RP90: 8/21/2012 4:57:50 PM - Windows Update
RP91: 8/27/2012 5:26:54 AM - Installed HiJackThis
RP92: 9/5/2012 11:09:06 PM - Scheduled Checkpoint
RP93: 9/6/2012 7:19:48 PM - Norton_Power_Eraser_20120906191943952
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Access Help
Adobe Acrobat 9 Standard
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.1
Akamai NetSession Interface
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Avaya Message Manager
Bonjour
Burn.Now 4.5
Burn.Now Lenovo Edition
CCleaner
Cisco AnyConnect VPN Client
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Client Security - Password Manager
Conexant 20585 SmartAudio HD
Corel DVD MovieFactory
Corel DVD MovieFactory 7 Lenovo Edition
Create Recovery Media
DameWare Mini Remote Control 8.0
Direct DiscRecorder
Google Talk Plugin
Google Toolbar for Internet Explorer
Google Update Helper
GoToMeeting 5.1.0.880
HiJackThis
iCloud
IHA_MessageCenter
InstallVC90Support
Integrated Camera Driver Installer Package Ver.1.1.0.48
Intel® Control Center
Intel® Management Engine Components
Intel® Network Connections Drivers
Intel® Processor Graphics
Intel® Turbo Boost Technology Monitor
Internet TV for Windows Media Center
InterVideo WinDVD 8
iTunes
Java Auto Updater
Java™ 6 Update 34
join.me
Junk Mail filter update
KONICA MINOLTA 423Series
Lenovo Auto Scroll Utility
Lenovo Patch Utility
Lenovo System Interface Driver
Lenovo ThinkVantage Toolbox
Lenovo Warranty Information
Lenovo Welcome
Lotus Notes 8.5.2
Malwarebytes Anti-Malware version 1.62.0.1300
Message Center Plus
Microsoft .NET Framework 1.1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Research AutoCollage Touch 2009
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mozilla Firefox 15.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Netflix in Windows Media Center
ObjectDock Free
On Screen Display
OpenEdge 10.1B
Power Manager
PuTTY version 0.60
QuickTime
Registry Patch to Enable Maximum Power Saving on WiFi Adapters for Windows 7
RICOH R5U230 Media Driver ver.2.06.02.02
Safari
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft Office 2007 suites (KB2596615) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596666) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596856) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687441) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition
Sprint SmartView
Spybot - Search & Destroy
Symantec Endpoint Protection
System Update
TeamViewer 7
ThinkPad FullScreen Magnifier
ThinkPad Hotkey Features Integration Setup
ThinkPad Modem Adapter
ThinkPad Power Management Driver
ThinkPad UltraNav Driver
ThinkPad UltraNav Utility
ThinkPad Wireless LAN Adapter Software
ThinkVantage Access Connections
ThinkVantage Active Protection System
ThinkVantage Communications Utility
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687400) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Verizon Download Manager
Vz In Home Agent
Windows Driver Package - Intel (e1kexpress) Net (11/19/2009 11.5.5.0)
Windows Driver Package - Intel hdc (06/04/2009 9.1.1.1013)
Windows Driver Package - Intel System (06/04/2009 1.0.0.0002)
Windows Driver Package - Intel System (10/28/2009 9.1.1.1022)
Windows Driver Package - Intel USB (08/20/2009 9.1.1.1020)
Windows Driver Package - Lenovo 1.60.0.4 (11/18/2009 1.60.0.4)
Windows Driver Package - Ricoh Company MS Host Controller (10/26/2009 6.10.02.07)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Media Center Add-in for Flash
.


Results of screen317's Security Check version 0.99.50
Windows 7 Service Pack 1 x86 (UAC is disabled!)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
Symantec Endpoint Protection
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Spybot - Search & Destroy
Malwarebytes Anti-Malware version 1.62.0.1300
CCleaner
Java™ 6 Update 34
Java version out of Date!
Adobe Flash Player 11.4.402.265
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox (15.0.1)
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Spybot Teatimer.exe is disabled!
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 08 September 2012 - 10:58 AM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 porklion1967

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Posted 08 September 2012 - 11:25 AM

No problems with the combofix. I removed chrome and it seems to be working.(wonder if it was a addin)But I have done a lot of browsing. It would redirect me about 30% of the time

Attached Files



#6 gringo_pr

gringo_pr

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Posted 08 September 2012 - 11:55 AM

Greetings

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

gringo_pr

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Posted 10 September 2012 - 11:48 PM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 porklion1967

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Posted 11 September 2012 - 12:15 PM

a little more time thank you

#9 gringo_pr

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Posted 11 September 2012 - 01:02 PM

No problem and I will check on you in a couple of days


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 porklion1967

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Posted 11 September 2012 - 04:09 PM

Here it is and thanks again fir your help

ComboFix 12-09-11.02 - rmcgee 09/11/2012 16:54:09.2.4 - x86
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.2996.1600 [GMT -4:00]
Running from: c:\users\rmcgee.000\Downloads\ComboFix.exe
Command switches used :: c:\users\rmcgee.000\Desktop\CFScript.txt
AV: Symantec Endpoint Protection *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Symantec Endpoint Protection *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Symantec Endpoint Protection *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-08-11 to 2012-09-11 )))))))))))))))))))))))))))))))
.
.
2012-09-07 09:58 . 2012-09-07 09:58 -------- d-----w- c:\programdata\Malwarebytes
2012-09-07 09:58 . 2012-07-03 17:46 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-09-07 09:58 . 2012-09-07 09:59 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2012-09-07 09:40 . 2012-09-07 09:42 -------- d-----w- c:\program files\Microsoft Security Client
2012-09-06 23:01 . 2012-09-06 23:29 -------- d-----w- c:\users\rmcgee.000\AppData\Local\NPE
2012-09-06 23:01 . 2012-09-06 23:01 -------- d-----w- c:\programdata\Norton
2012-09-06 22:43 . 2012-09-06 22:43 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2012-08-27 09:46 . 2012-08-27 09:46 -------- d-----w- c:\program files\GUM334.tmp
2012-08-27 09:45 . 2012-08-27 09:46 -------- d-----w- c:\program files\Google
2012-08-27 09:27 . 2012-08-27 09:27 388096 ----a-r- c:\users\rmcgee.000\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2012-08-27 09:27 . 2012-08-27 09:27 -------- d-----w- c:\program files\Trend Micro
2012-08-21 20:58 . 2010-12-29 10:26 712576 ----a-w- c:\windows\system32\drivers\ndis.sys
2012-08-21 20:50 . 2011-10-05 02:57 258560 ----a-w- c:\windows\system32\drivers\usbhub.sys
2012-08-21 20:50 . 2011-10-05 02:57 76288 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2012-08-21 20:50 . 2011-10-05 02:57 284672 ----a-w- c:\windows\system32\drivers\usbport.sys
2012-08-21 20:50 . 2011-10-05 02:57 43008 ----a-w- c:\windows\system32\drivers\usbehci.sys
2012-08-21 20:50 . 2011-10-05 02:57 20480 ----a-w- c:\windows\system32\drivers\usbohci.sys
2012-08-21 20:50 . 2011-10-05 02:56 24064 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2012-08-21 20:50 . 2011-10-05 02:56 5888 ----a-w- c:\windows\system32\drivers\usbd.sys
2012-08-21 20:36 . 2012-08-21 20:36 -------- d-----w- c:\programdata\Intel
2012-08-21 20:27 . 2012-01-14 03:59 53632 ----a-w- c:\windows\system32\drivers\stream.sys
2012-08-21 10:00 . 2011-07-20 13:57 268968 ----a-w- c:\windows\system32\drivers\e1k6232.sys
2012-08-21 10:00 . 2011-06-30 04:56 68264 ----a-w- c:\windows\system32\e1kmsg.dll
2012-08-21 10:00 . 2011-06-16 05:14 81600 ----a-w- c:\windows\system32\NicInstK.dll
2012-08-21 09:57 . 2012-08-21 09:57 -------- d-----w- c:\program files\Common Files\Intel
2012-08-16 22:47 . 2012-08-16 22:47 477168 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-08-16 22:45 . 2012-08-16 22:45 -------- d-----w- c:\programdata\McAfee
2012-08-15 07:02 . 2012-07-06 19:23 393728 ----a-w- c:\windows\system32\drivers\bthport.sys
2012-08-15 01:19 . 2012-05-05 07:46 400896 ----a-w- c:\windows\system32\srcore.dll
2012-08-15 01:19 . 2012-07-18 17:47 2345984 ----a-w- c:\windows\system32\win32k.sys
2012-08-15 01:19 . 2012-02-11 05:43 492032 ----a-w- c:\windows\system32\win32spl.dll
2012-08-15 01:19 . 2012-02-11 05:37 317440 ----a-w- c:\windows\system32\spoolsv.exe
2012-08-15 01:19 . 2012-07-04 21:14 41984 ----a-w- c:\windows\system32\browcli.dll
2012-08-15 01:19 . 2012-07-04 21:14 102912 ----a-w- c:\windows\system32\browser.dll
2012-08-15 01:19 . 2012-05-14 04:33 769024 ----a-w- c:\windows\system32\localspl.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-09-07 09:49 . 2012-08-10 22:05 73416 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-09-07 09:49 . 2012-08-10 22:05 696520 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-08-31 22:43 . 2012-01-10 11:49 4278384 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll
2012-08-31 22:43 . 2012-01-10 11:49 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll
2012-08-16 22:47 . 2012-01-10 11:41 473072 ----a-w- c:\windows\system32\deployJava1.dll
2012-07-29 11:57 . 2012-07-29 11:57 53248 ----a-r- c:\users\rmcgee.000\AppData\Roaming\Microsoft\Installer\{6E6E7725-C7BC-4C39-8B3F-14B67331A120}\ARPPRODUCTICON.exe
2012-06-21 19:31 . 2012-06-21 19:31 102400 ----a-w- c:\windows\system32\TpShCTL.exe
2012-06-21 19:30 . 2012-06-21 19:30 122880 ----a-w- c:\windows\system32\TpShEvUI.exe
2012-06-21 19:30 . 2012-06-21 19:30 229376 ----a-w- c:\windows\system32\TpShCPL.cpl
2012-06-21 19:30 . 2012-06-21 19:30 487424 ----a-w- c:\windows\system32\TpShCPL.dll
2012-06-21 19:30 . 2012-06-21 19:30 180224 ----a-w- c:\windows\system32\TpShocks.exe
2012-09-07 23:25 . 2012-09-07 23:25 266720 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Akamai NetSession Interface"="c:\users\rmcgee.000\AppData\Local\Akamai\netsession_win.exe" [2012-08-10 4440896]
"MobileDocuments"="c:\program files\Common Files\Apple\Internet Services\ubd.exe" [2012-02-23 59240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IMSS"="c:\program files\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe" [2010-05-03 112152]
"TpShocks"="TpShocks.exe" [2012-06-21 180224]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2009-11-15 307768]
"PWMTRV"="c:\progra~1\ThinkPad\UTILIT~1\PWMTR32V.DLL" [2012-05-16 4395104]
"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2008-06-12 37232]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2008-06-12 640376]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-31 59280]
"AcWin7Hlpr"="c:\program files\Lenovo\Access Connections\AcTBenabler.exe" [2012-05-30 64608]
"RotateImage"="c:\program files\Integrated Camera Driver\RCIMGDIR.exe" [2008-10-30 31744]
"cssauth"="c:\program files\Lenovo\Client Security Solution\cssauth.exe" [2011-06-10 3110200]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2012-04-09 2350352]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-19 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-06-07 421776]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-01-31 142616]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-01-31 177432]
"Persistence"="c:\windows\system32\igfxpers.exe" [2012-01-31 177944]
"LENOVO.TPKNRRES"="c:\program files\Lenovo\Communications Utility\TPKNRRES.exe" [2010-07-27 62312]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2012-07-03 462920]
"DameWare MRC Agent"="c:\windows\dwrcs\DWRCST.exe" [2012-04-11 361472]
.
c:\users\rmcgee.000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Stardock ObjectDock.lnk - c:\program files\Stardock\ObjectDockFree\ObjectDock.exe [2010-10-6 3768176]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2012-1-9 50688]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\SharedTaskScheduler]
"{1984D045-52CF-49cd-DB77-08F378FEA4DB}"= "c:\program files\Stardock\ObjectDockFree\ODMenu.dll" [2010-10-04 511344]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-673861879-1244271874-581009308-3363\Scripts\Logon\0\0]
"Script"=\\broderbros.com\SysVol\broderbros.com\scripts\mdrive.bat
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AcWin7Hlpr]
2012-05-30 22:31 64608 ----a-w- c:\program files\Lenovo\Access Connections\AcTBenabler.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Google Update]
2012-01-10 12:20 136176 ----atw- c:\users\rmcgee.000\AppData\Local\Google\Update\GoogleUpdate.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\GoToMeeting]
2012-01-10 12:19 39816 ----a-w- c:\program files\Citrix\GoToMeeting\880\g2mstart.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Message Center Plus]
2009-05-28 06:09 49976 ----a-w- c:\program files\Lenovo\Message Center Plus\MCPLaunch.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
2009-07-27 00:44 3883856 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RDVCHG]
2010-12-15 18:54 316736 ----a-w- c:\program files\Sprint\Sprint SmartView\RDVCHG.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Sprint SmartView]
2010-12-15 18:54 75072 ----a-w- c:\program files\Sprint\Sprint SmartView\SprintSV.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VERIZONDM]
2011-12-01 10:11 206120 ----a-w- c:\program files\VERIZONDM\bin\sprtcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001
.
R0 iboo;iboo;c:\windows\System32\drivers\jfyqnmnr.sys [x]
R2 AdminService10.1B;AdminService for OpenEdge 10.1B;c:\dlc101b\bin\AdmSrvc.exe [x]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [x]
R3 5U877;USB Video Device;c:\windows\system32\DRIVERS\5U877.sys [x]
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [x]
R3 bcm;WiMAX Network Adapter;c:\windows\system32\DRIVERS\drxvi314.sys [x]
R3 bcmbusctr;WiMAX Bus Driver;c:\windows\system32\DRIVERS\BcmBusCtr.sys [x]
R3 CASprint;Sprint Con App Svc;c:\program files\Sprint\Sprint SmartView\ConAppsSvc.exe [x]
R3 DIFMBUS;Franklin EVDO USB Modem Composite Device Driver;c:\windows\system32\DRIVERS\DIFMBUS.sys [x]
R3 DIFMCVsp;Franklin EVDO USB Modem CM Port;c:\windows\system32\DRIVERS\DIFMCVsp.sys [x]
R3 DIFMMdm;Franklin EVDO USB Modem;c:\windows\system32\DRIVERS\DIFMMdm.sys [x]
R3 DIFMNET;Franklin EVDO USB Modem Network Adapter;c:\windows\system32\DRIVERS\DIFMNET.sys [x]
R3 DIFMNVsp;Franklin EVDO USB Modem NMEA Port Serial Port;c:\windows\system32\DRIVERS\DIFMNVsp.sys [x]
R3 DIFMVsp;Franklin EVDO USB Modem Diagnostics Port;c:\windows\system32\DRIVERS\DIFMVsp.sys [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [x]
R3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\Mozilla Maintenance Service\maintenanceservice.exe [x]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [x]
R3 PwmEWSvc;Cisco EnergyWise Enabler;c:\program files\ThinkPad\Utilities\PWMEWSVC.EXE [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [x]
R3 SyDvCtrl;SyDvCtrl;c:\program files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\SyDvCtrl32.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 TurboBoost;TurboBoost;c:\program files\Intel\TurboBoost\TurboBoost.exe [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S0 DozeHDD;DozeHDD;c:\windows\System32\DRIVERS\DozeHDD.sys [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\Drivers\SEP\0C01029F\136B.105\x86\SYMDS.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\Drivers\SEP\0C01029F\136B.105\x86\SYMEFA.SYS [x]
S0 TPDIGIMN;TPDIGIMN;c:\windows\System32\DRIVERS\ApsHM86.sys [x]
S1 BHDrvx86;BHDrvx86;c:\programdata\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Definitions\BASHDefs\20120823.013\BHDrvx86.sys [x]
S1 dwvkbd;DameWare Virtual Keyboard 32 bit Driver;c:\windows\system32\DRIVERS\dwvkbd.sys [x]
S1 IDSVix86;IDSVix86;c:\programdata\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Data\Definitions\IPSDefs\20120908.001\IDSvix86.sys [x]
S1 lenovo.smi;Lenovo System Interface Driver;c:\windows\system32\DRIVERS\smiif32.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\Drivers\SEP\0C01029F\136B.105\x86\Ironx86.SYS [x]
S1 SYMNETS;Symantec Network Security WFP Driver;c:\windows\system32\Drivers\SEP\0C01029F\136B.105\x86\SYMNETS.SYS [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 DozeSvc;Lenovo Doze Mode Service;c:\program files\ThinkPad\Utilities\DOZESVC.EXE [x]
S2 HsfXAudioService;HsfXAudioService;c:\windows\system32\svchost.exe [x]
S2 IHA_MessageCenter;IHA_MessageCenter;c:\program files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [x]
S2 LENOVO.CAMMUTE;Lenovo Camera Mute;c:\program files\Lenovo\Communications Utility\CAMMUTE.exe [x]
S2 LENOVO.MICMUTE;Lenovo Microphone Mute;c:\program files\LENOVO\HOTKEY\MICMUTE.exe [x]
S2 LENOVO.TPKNRSVC;Lenovo Keyboard Noise Reduction;c:\program files\Lenovo\Communications Utility\TPKNRSVC.exe [x]
S2 Lenovo.VIRTSCRLSVC;Lenovo Auto Scroll;c:\program files\LENOVO\VIRTSCRL\lvvsst.exe [x]
S2 Lotus Notes Diagnostics;Lotus Notes Diagnostics;c:\program files\IBM\Lotus\Notes\nsd.exe [x]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 NvtlService;NovaCore SDK Service;c:\program files\Novatel Wireless\Novacore\Server\NvtlSrvr.exe [x]
S2 regi;regi;c:\windows\system32\drivers\regi.sys [x]
S2 rimspci;rimspci;c:\windows\system32\DRIVERS\rimspe86.sys [x]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [x]
S2 SepMasterService;Symantec Endpoint Protection;c:\program files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe [x]
S2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);c:\program files\VERIZONDM\bin\sprtsvc.exe [x]
S2 TeamViewer7;TeamViewer 7;c:\program files\TeamViewer\Version7\TeamViewer_Service.exe [x]
S2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);c:\program files\VERIZONDM\bin\tgsrvc.exe [x]
S2 TPHKLOAD;Lenovo Hotkey Client Loader;c:\program files\LENOVO\HOTKEY\TPHKLOAD.exe [x]
S2 TPHKSVC;On Screen Display;c:\program files\LENOVO\HOTKEY\TPHKSVC.exe [x]
S2 TurboB;Turbo Boost UI Monitor driver;c:\windows\system32\DRIVERS\TurboB.sys [x]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]
S2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe [x]
S3 DwMirror;DwMirror;c:\windows\system32\DRIVERS\DamewareMini.sys [x]
S3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\DRIVERS\e1k6232.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
S3 Power Manager DBC Service;Power Manager DBC Service;c:\program files\ThinkPad\Utilities\PWMDBSVC.EXE [x]
S3 rtl8192se;Realtek Wireless LAN 802.11n PCI-E NIC NT Driver;c:\windows\system32\DRIVERS\rtl8192se.sys [x]
S3 TVTI2C;Lenovo SM bus driver;c:\windows\system32\DRIVERS\Tvti2c.sys [x]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HsfXAudioService REG_MULTI_SZ HsfXAudioService
.
Contents of the 'Scheduled Tasks' folder
.
2012-09-11 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-10 09:49]
.
2012-09-11 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-08-27 09:46]
.
2012-09-11 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2012-08-27 09:46]
.
2012-09-11 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-673861879-1244271874-581009308-3363Core.job
- c:\users\rmcgee.000\AppData\Local\Google\Update\GoogleUpdate.exe [2012-01-10 12:20]
.
2012-09-11 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-673861879-1244271874-581009308-3363UA.job
- c:\users\rmcgee.000\AppData\Local\Google\Update\GoogleUpdate.exe [2012-01-10 12:20]
.
2012-09-01 c:\windows\Tasks\PCDoctorBackgroundMonitorTask.job
- c:\program files\PC-Doctor\pcdr5cuiw32.exe [2009-10-08 21:43]
.
2012-09-11 c:\windows\Tasks\SystemToolsDailyTest.job
- c:\program files\PC-Doctor\pcdr5cuiw32.exe [2009-10-08 21:43]
.
.
------- Supplementary Scan -------
.
uDefault_Search_URL = hxxp://www.google.com/ie
uStart Page = hxxp://www22.verizon.com/Foryourhome/MyAccount/Unprotected/UserManagement/Login/Login.aspx
uInternet Settings,ProxyOverride = *.local;<local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office12\EXCEL.EXE/3000
Trusted Zone: broderbros.com\hpbes1
Trusted Zone: broderbros.com\ssl
Trusted Zone: broderbros.com\webmail
Trusted Zone: msn.com\www
Trusted Zone: broderbros.com\webmail
Trusted Zone: msn.com\www
TCP: DhcpNameServer = 192.168.1.1
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
DPF: Microsoft XML Parser for Java - file:///C:/Windows/Java/classes/xmldso.cab
DPF: {53A8AEF8-5503-4B78-A091-634BB68DEECE} - hxxps://enroll.broderbros.com/secureauth1/4420/SecureAuth.cab
DPF: {89A32C64-6176-4D10-BCA3-10B0079818FA} - hxxps://trbes1.broderbros.com/webconsole/RIMWebComponents.cab
DPF: {CC679CB8-DC4B-458B-B817-D447B3B6AC31} - hxxps://ssl.broderbros.com/CACHE/stc/1/binaries/vpnweb.cab
FF - ProfilePath - c:\users\rmcgee.000\AppData\Roaming\Mozilla\Firefox\Profiles\0hvrgeg6.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
.
- - - - ORPHANS REMOVED - - - -
.
ShellExecuteHooks-{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\SUPERAntiSpyware\SASSEH.DLL
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\SepMasterService]
"ImagePath"="\"c:\program files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe\" /s \"Symantec Endpoint Protection\" /m \"c:\program files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\sms.dll\" /prefetch:1"
--
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\SmcService]
"ImagePath"="\"c:\program files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\Smc.exe\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\Approved Extensions]
@Denied: (2) (LocalSystem)
"{47833539-D0C5-4125-9FA8-0819E2EAAC93}"=hex:51,66,7a,6c,4c,1d,38,12,57,36,90,
43,f7,9e,4b,04,e0,be,4b,59,e7,b4,e8,87
"{8DCB7100-DF86-4384-8842-8FA844297B3F}"=hex:51,66,7a,6c,4c,1d,38,12,6e,72,d8,
89,b4,91,ea,06,f7,54,cc,e8,41,77,3f,2b
"{18DF081C-E8AD-4283-A596-FA578C2EBDC3}"=hex:51,66,7a,6c,4c,1d,38,12,72,0b,cc,
1c,9f,a6,ed,07,da,80,b9,17,89,70,f9,d7
"{6D53EC84-6AAE-4787-AEEE-F4628F01010C}"=hex:51,66,7a,6c,4c,1d,38,12,ea,ef,40,
69,9c,24,e9,02,d1,f8,b7,22,8a,5f,45,18
"{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}"=hex:51,66,7a,6c,4c,1d,38,12,d5,94,07,
72,c2,98,42,03,c9,fd,97,9a,f4,87,69,57
"{9030D464-4C02-4ABF-8ECC-5164760863C6}"=hex:51,66,7a,6c,4c,1d,38,12,0a,d7,23,
94,30,02,d1,0f,f1,da,12,24,73,56,27,d2
"{AE7CD045-E861-484F-8273-0445EE161910}"=hex:51,66,7a,6c,4c,1d,38,12,2b,d3,6f,
aa,53,a6,21,0d,fd,65,47,05,eb,48,5d,04
"{BF468356-BB7E-42D7-9F15-4F3B9BCFCED2}"=hex:51,66,7a,6c,4c,1d,38,12,38,80,55,
bb,4c,f5,b9,07,e0,03,0c,7b,9e,91,8a,c6
"{D2CE3E00-F94A-4740-988E-03DC2F38C34F}"=hex:51,66,7a,6c,4c,1d,38,12,6e,3d,dd,
d6,78,b7,2e,02,e7,98,40,9c,2a,66,87,5b
"{DBC80044-A445-435B-BC74-9C25C1C588A9}"=hex:51,66,7a,6c,4c,1d,38,12,2a,03,db,
df,77,ea,35,06,c3,62,df,65,c4,9b,cc,bd
"{F4971EE7-DAA0-4053-9964-665D8EE6A077}"=hex:51,66,7a,6c,4c,1d,38,12,89,1d,84,
f0,92,94,3d,05,e6,72,25,1d,8b,b8,e4,63
"{FF059E31-CC5A-4E2E-BF3B-96E929D65503}"=hex:51,66,7a,6c,4c,1d,38,12,5f,9d,16,
fb,68,82,40,0b,c0,2d,d5,a9,2c,88,11,17
"{4086155B-7245-4538-9C82-F9983ECFC4A4}"=hex:51,66,7a,6c,4c,1d,38,12,35,16,95,
44,77,3c,56,00,e3,94,ba,d8,3b,91,80,b0
"{BDEADE7F-C265-11D0-BCED-00A0C90AB50F}"=hex:51,66,7a,6c,4c,1d,38,12,11,dd,f9,
b9,57,8c,be,54,c3,fb,43,e0,cc,54,f1,1b
.
[HKEY_USERS\.Default\Software\Microsoft\Internet Explorer\ApprovedExtensionsMigration]
@Denied: (2) (LocalSystem)
"Timestamp"=hex:2d,28,e4,fc,e3,48,cd,01
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\CurrentVersion]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,4d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(1480)
c:\program files\Stardock\ObjectDockFree\DockShellHook.dll
c:\program files\Lenovo\Access Connections\ACDeskBand.dll
c:\program files\Lenovo\Access Connections\AcLocSettings.dll
c:\program files\Lenovo\Access Connections\AcCryptHlpr.dll
c:\program files\Lenovo\Access Connections\ACHelper.dll
c:\program files\Lenovo\Access Connections\AcSvcStub.dll
c:\program files\Stardock\ObjectDockFree\ODMenu.dll
.
Completion time: 2012-09-11 17:08:09
ComboFix-quarantined-files.txt 2012-09-11 21:08
ComboFix2.txt 2012-09-07 21:49
.
Pre-Run: 150,476,288,000 bytes free
Post-Run: 150,683,602,944 bytes free
.
- - End Of File - - E4F2CE9A044BDECF658945543796A28C

#11 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:38 PM

Posted 11 September 2012 - 04:31 PM

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove

Adobe Reader 9.1
Java™ 6 Update 34
[/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.

Update Adobe Reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]

Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
  • Click Run Cleaner.
  • Close CCleaner.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a log file button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:38 PM

Posted 15 September 2012 - 06:39 AM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 porklion1967

porklion1967
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Posted 15 September 2012 - 03:14 PM

Sorry for the delay here are the logs. Seems to be running ok

Malwarebytes Anti-Malware (Trial) 1.65.0.1400
www.malwarebytes.org

Database version: v2012.09.15.04

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
rmcgee :: TRRMCGEELT [administrator]

Protection: Enabled

9/15/2012 1:07:11 PM
mbam-log-2012-09-15 (13-07-11).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 477279
Time elapsed: 3 hour(s), 38 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:12:35 PM, on 9/15/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe
C:\Program Files\LENOVO\HOTKEY\tposdsvc.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Windows\dwrcs\DWRCST.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Lenovo\Client Security Solution\cssauth.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\TpShocks.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\Integrated Camera Driver\RCIMGDIR.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\SCHTASK.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Lenovo\Communications Utility\TPKNRRES.exe
C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe
C:\Users\rmcgee.000\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
C:\Users\rmcgee.000\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Stardock\ObjectDockFree\ObjectDock.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Windows\system32\igfxext.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_4_402_265.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_11_4_402_265.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\rmcgee.000\Desktop\HijackThis.exe
C:\Windows\system32\DllHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www22.verizon.com/Foryourhome/MyAccount/Unprotected/UserManagement/Login/Login.aspx
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\bin\IPS\IPSBHO.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Password Manager Browser Helper Object - {BF468356-BB7E-42D7-9F15-4F3B9BCFCED2} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [IMSS] "C:\Program Files\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe"
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe /t
O4 - HKLM\..\Run: [PWMTRV] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWMTR32V.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [AcWin7Hlpr] C:\Program Files\Lenovo\Access Connections\AcTBenabler.exe
O4 - HKLM\..\Run: [RotateImage] C:\Program Files\Integrated Camera Driver\RCIMGDIR.exe
O4 - HKLM\..\Run: [cssauth] "C:\Program Files\Lenovo\Client Security Solution\cssauth.exe" silent
O4 - HKLM\..\Run: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [LENOVO.TPKNRRES] C:\Program Files\Lenovo\Communications Utility\TPKNRRES.exe
O4 - HKLM\..\Run: [Cisco AnyConnect Secure Mobility Agent for Windows] "C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" -minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [DameWare MRC Agent] C:\Windows\dwrcs\DWRCST.exe
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\rmcgee.000\AppData\Local\Akamai\netsession_win.exe"
O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDockFree\ObjectDock.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O9 - Extra 'Tools' menuitem: Lenovo Password Manager... - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:\Program Files\Lenovo\Client Security Solution\tvtpwm_ie_com.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://www.msn.com
O15 - Trusted Zone: http://www.msn.com (HKLM)
O15 - Trusted IP range: http://192.168.90.222
O15 - Trusted IP range: http://192.168.1.5
O15 - Trusted IP range: http://192.168.90.222 (HKLM)
O15 - Trusted IP range: http://192.168.1.5 (HKLM)
O16 - DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
O16 - DPF: {538793D5-659C-4639-A56C-A179AD87ED44} (Cisco AnyConnect Secure Mobility Client Web Control) - deleted by me
O16 - DPF: {53A8AEF8-5503-4B78-A091-634BB68DEECE} (ActiveClient Class) - /4420/SecureAuth.cab
O16 - DPF: {89A32C64-6176-4D10-BCA3-10B0079818FA} -
O16 - DPF: {CC679CB8-DC4B-458B-B817-D447B3B6AC31} -
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain =
O17 - HKLM\Software\..\Telephony: DomainName =
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain =
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain =
O22 - SharedTaskScheduler: ObjectDockShellExt - {1984D045-52CF-49cd-DB77-08F378FEA4DB} - C:\Program Files\Stardock\ObjectDockFree\ODMenu.dll
O23 - Service: AcPrfMgrSvc - Lenovo - C:\Program Files\Lenovo\Access Connections\AcPrfMgrSvc.exe
O23 - Service: AcSvc - Lenovo - C:\Program Files\Lenovo\Access Connections\AcSvc.exe
O23 - Service: AdminService for OpenEdge 10.1B (AdminService10.1B) - Unknown owner - C:\dlc101b\bin\AdmSrvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Sprint Con App Svc (CASprint) - SmithMicro Inc. - C:\Program Files\Sprint\Sprint SmartView\ConAppsSvc.exe
O23 - Service: Lenovo Doze Mode Service (DozeSvc) - Lenovo. - C:\Program Files\ThinkPad\Utilities\DOZESVC.EXE
O23 - Service: DameWare Mini Remote Control (dwmrcs) - SolarWinds - C:\Windows\dwrcs\DWRCS.EXE
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo. - C:\Windows\system32\ibmpmsvc.exe
O23 - Service: IHA_MessageCenter - Verizon - C:\Program Files\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Lenovo Camera Mute (LENOVO.CAMMUTE) - Lenovo Group Limited - C:\Program Files\Lenovo\Communications Utility\CAMMUTE.exe
O23 - Service: Lenovo Microphone Mute (LENOVO.MICMUTE) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\MICMUTE.exe
O23 - Service: Lenovo Keyboard Noise Reduction (LENOVO.TPKNRSVC) - Lenovo Group Limited - C:\Program Files\Lenovo\Communications Utility\TPKNRSVC.exe
O23 - Service: Lenovo Auto Scroll (Lenovo.VIRTSCRLSVC) - Lenovo Group Limited - C:\Program Files\LENOVO\VIRTSCRL\lvvsst.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: Lotus Notes Diagnostics - IBM - C:\Program Files\IBM\Lotus\Notes\nsd.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\IBM\Lotus\Notes\ntmulti.exe
O23 - Service: NovaCore SDK Service (NvtlService) - Unknown owner - C:\Program Files\Novatel Wireless\Novacore\Server\NvtlSrvr.exe
O23 - Service: Power Manager DBC Service - Lenovo - C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
O23 - Service: Cisco EnergyWise Enabler (PwmEWSvc) - Lenovo Group Limited - C:\Program Files\ThinkPad\Utilities\PWMEWSVC.EXE
O23 - Service: Symantec Endpoint Protection (SepMasterService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\ccSvcHst.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\Bin\snac.exe
O23 - Service: SupportSoft Sprocket Service (verizondm) (sprtsvc_verizondm) - SupportSoft, Inc. - C:\Program Files\VERIZONDM\bin\sprtsvc.exe
O23 - Service: System Update (SUService) - Lenovo Group Limited - c:\program files\lenovo\system update\suservice.exe
O23 - Service: TeamViewer 7 (TeamViewer7) - TeamViewer GmbH - C:\Program Files\TeamViewer\Version7\TeamViewer_Service.exe
O23 - Service: SupportSoft Repair Service (verizondm) (tgsrvc_verizondm) - SupportSoft, Inc. - C:\Program Files\VERIZONDM\bin\tgsrvc.exe
O23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\Windows\System32\TPHDEXLG.exe
O23 - Service: Lenovo Hotkey Client Loader (TPHKLOAD) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\TPHKLOAD.exe
O23 - Service: On Screen Display (TPHKSVC) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
O23 - Service: TurboBoost - Intel® Corporation - C:\Program Files\Intel\TurboBoost\TurboBoost.exe
O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe
O23 - Service: Cisco AnyConnect Secure Mobility Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe

--
End of file - 15340 bytes

Edited by porklion1967, 15 September 2012 - 03:18 PM.


#14 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 15 September 2012 - 04:15 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
      O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\rmcgee.000\AppData\Local\Akamai\netsession_win.exe"
      O4 - HKCU\..\Run: [MobileDocuments] C:\Program Files\Common Files\Apple\Internet Services\ubd.exe
      O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDockFree\ObjectDock.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here


Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 18 September 2012 - 12:16 AM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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