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Another Vista Critical Error Loop Problem


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6 replies to this topic

#1 thatguy1000

thatguy1000

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  • Local time:10:06 AM

Posted 06 September 2012 - 10:20 PM

Hi, I know there have been a few posts regarding the error that says, "Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now." and I was wondering if I could possibly get some help with this.

I have a Dell Latitude E6510.

I have ran a Farbar Recovery Scan Tool and Received this:



Scan result of Farbar Recovery Scan Tool (FRST written by Farbar) (x86) Version: 05-09-2012
Ran by SYSTEM at 06-09-2012 22:12:38
Running from E:\
Windows Vista ™ Home Basic Service Pack 1 (X86) OS Language: English(US)
The current controlset is ControlSet001

==================== Registry (Whitelisted) ===================

HKLM\...\Run: [bncsaui.exe] %ProgramFiles%\Bradford Networks\Persistent Agent\bncsaui.exe [2625248 2010-02-23] (Bradford Networks)
HKLM\...\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices [91520 2010-03-13] (Microsoft Corporation)
HKLM\...\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe [288112 2010-05-12] (Alps Electric Co., Ltd.)
HKLM\...\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [35760 2010-06-19] (Adobe Systems Incorporated)
HKLM\...\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [976832 2010-06-09] (Adobe Systems Incorporated)
HKU\Administrator\...\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [39408 2010-08-25] (Google Inc.)
HKU\Administrator\...\Policies\system: [LogonHoursAction] 2
HKU\Administrator\...\Policies\system: [DontDisplayLogonHoursWarnings] 1
HKU\dude\...\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [39408 2010-08-25] (Google Inc.)
HKU\dude\...\Policies\system: [LogonHoursAction] 2
HKU\dude\...\Policies\system: [DontDisplayLogonHoursWarnings] 1
HKU\Guest\...\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [39408 2010-08-25] (Google Inc.)
Tcpip\Parameters: [DhcpNameServer] 76.78.224.42 66.112.235.200
Lsa: [Authentication Packages] msv1_0 wvauth

==================== Services ================================

2 AESTFilters; C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_c3f58890\aestsrv.exe [81920 2010-04-05] (Andrea Electronics Corporation)
2 BNPagent; "C:\Program Files\Bradford Networks\Persistent Agent\bndaemon.exe" [3026656 2010-02-23] (Bradford Networks)
2 Credential Vault Host Control Service; "C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe" [812448 2009-12-17] (Broadcom Corporation)
2 Credential Vault Host Storage; "C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe" [27040 2009-12-17] (Broadcom Corporation)
2 FcsSas; "C:\Program Files\Microsoft Forefront\Client Security\Client\SSA\FcsSas.exe" [73120 2007-04-06] (Microsoft Corporation)
2 InstallFilterService; C:\Program Files\STMicroelectronics\AccelerometerP11\InstallFilterService.exe [60928 2010-01-10] ()
2 RichVideo; "C:\Program Files\CyberLink\Shared Files\RichVideo.exe" [247152 2010-08-19] ()
3 SecureStorageService; "C:\Program Files\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe" [1032192 2009-11-18] (Wave Systems Corp.)
2 STacSV; C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_c3f58890\STacSV.exe [229458 2010-04-05] (IDT, Inc.)
2 tcsd_win32.exe; "C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe" [1273856 2008-11-12] ()
2 TdmService; "C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe" [1148264 2009-11-24] (Wave Systems Corp.)
2 alssvc; "c:\Program Files\Dell\Ambient Light Sensor\AlsSvc.exe" [x]
2 btwdins; c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe [x]
2 buttonsvc32; "c:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe" [x]
2 dcpsysmgrsvc; "c:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe" [x]
2 DvmMDES; "C:\Program Files\Dell\Reader 2.0\DVMExportService.exe" [x]
2 FCSAM; "c:\Program Files\Microsoft Forefront\Client Security\Client\Antimalware\MsMpEng.exe" [x]
3 stllssvr; "c:\Program Files\Common Files\SureThing Shared\stllssvr.exe" [x]

==================== Drivers =================================

3 Acceler; C:\Windows\System32\DRIVERS\Accelern.sys [42672 2010-01-18] (ST Microelectronics)
3 btwampfl; C:\Windows\System32\drivers\btwampfl.sys [274472 2010-01-11] (Broadcom Corporation.)
3 CCIDFILTER; C:\Windows\System32\DRIVERS\ccidflt.SYS [12840 2009-11-03] (Broadcom Corporation)
3 cvusbdrv; C:\Windows\System32\Drivers\cvusbdrv.sys [33832 2009-10-30] (Broadcom Corporation)
3 e1kexpress; C:\Windows\System32\DRIVERS\e1k6032.sys [197800 2009-12-10] (Intel Corporation)
3 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [71296 2011-02-02] (Microsoft Corporation)
0 PBADRV; C:\Windows\System32\DRIVERS\PBADRV.sys [26608 2008-06-04] (Dell Inc)
0 PxHelp20; C:\Windows\System32\Drivers\PxHelp20.sys [43840 2007-11-14] (Sonic Solutions)
2 risdpcie; C:\Windows\System32\DRIVERS\risdpe86.sys [59904 2010-03-21] (REDC)
4 rixdpcie; C:\Windows\system32\drivers\rixdpe86.sys [38912 2010-03-21] (REDC)
0 stdflt; C:\Windows\System32\DRIVERS\stdfltn.sys [17072 2010-01-18] (ST Microelectronics)
3 usbbus; C:\Windows\System32\DRIVERS\lgusbbus.sys [12416 2007-07-23] (LG Electronics Inc.)
3 UsbDiag; C:\Windows\System32\DRIVERS\lgusbdiag.sys [19840 2007-07-23] (LG Electronics Inc.)
3 USBModem; C:\Windows\System32\DRIVERS\lgusbmodem.sys [21632 2007-07-23] (LG Electronics Inc.)
2 WavxDMgr; C:\Windows\System32\DRIVERS\WavxDMgr.sys [211328 2010-01-14] (Wave Systems Corp.)
1 DVMIO; \??\D:\Program Files\Dell\Reader 2.0\dvmio.sys [x]
3 IpInIp; C:\Windows\System32\DRIVERS\ipinip.sys [x]
3 NwlnkFlt; C:\Windows\System32\DRIVERS\nwlnkflt.sys [x]
3 NwlnkFwd; C:\Windows\System32\DRIVERS\nwlnkfwd.sys [x]

==================== NetSvcs (Whitelisted) =================


============ One Month Created Files and Folders ==============

2012-09-06 22:12 - 2012-09-06 22:12 - 00000000 ____D C:\FRST
2012-09-06 13:47 - 2012-09-06 13:47 - 01453069 ____A (Farbar) C:\Users\Administrator\Downloads\FRST64.exe
2012-09-04 08:16 - 2012-09-04 08:16 - 00013266 ____A C:\Users\Administrator\Downloads\2012-13 BASEBALL PAPERWORK%281%29.xlsx
2012-09-03 18:01 - 2012-09-03 18:01 - 00000000 ____D C:\Users\All Users\Malwarebytes
2012-09-03 18:01 - 2012-09-03 18:01 - 00000000 ____D C:\Users\Administrator\AppData\Roaming\Malwarebytes
2012-09-03 17:58 - 2012-09-03 18:00 - 10652120 ____A (Malwarebytes Corporation ) C:\Users\Administrator\Downloads\mbam-setup-1.62.0.1300.exe
2012-09-03 17:41 - 2012-09-04 08:23 - 00000800 ____A C:\Users\Administrator\Desktop\Rkill.txt
2012-09-03 17:41 - 2012-09-03 17:41 - 00000000 __SHD C:\Windows\System32\%APPDATA%
2012-09-03 17:40 - 2012-09-03 17:40 - 01614240 ____A (Bleeping Computer, LLC) C:\Users\Administrator\Downloads\rkill.exe
2012-09-02 20:15 - 2012-09-02 20:15 - 00000000 ____D C:\Users\All Users\Kaspersky Lab
2012-09-02 20:04 - 2012-09-02 20:14 - 134261144 ____A C:\Users\Administrator\Downloads\setup_11.0.0.1245.x01_2012_09_03_07_14.exe
2012-09-02 19:42 - 2012-09-02 19:46 - 63711338 ____A C:\Users\Administrator\Downloads\Unconfirmed 315911.crdownload
2012-09-02 19:01 - 2012-09-02 19:01 - 00001205 ____A C:\Users\Administrator\Downloads\FixNCR.reg
2012-08-27 18:18 - 2012-08-27 18:18 - 00000000 ____D C:\Users\Administrator\Desktop\Discrete Math
2012-08-27 18:18 - 2012-08-27 18:18 - 00000000 ____D C:\Users\Administrator\Desktop\CPSC 230
2012-08-27 18:17 - 2012-08-27 18:17 - 00000000 ____D C:\Users\Administrator\Desktop\Span 202
2012-08-27 18:16 - 2012-08-27 18:16 - 00000000 ____D C:\Users\Administrator\Desktop\cpsc 220
2012-08-27 18:14 - 2012-08-27 18:14 - 00000000 ____D C:\Users\Administrator\Desktop\Stats
2012-08-20 17:13 - 2012-08-20 17:13 - 118373767 ____A C:\Users\Administrator\Downloads\kav_rescue_10 (7).iso.crdownload
2012-08-20 16:59 - 2012-08-20 17:10 - 111332182 ____A C:\Users\Administrator\Downloads\kav_rescue_10 (6).iso.crdownload
2012-08-20 16:58 - 2012-08-20 16:59 - 05170106 ____A C:\Users\Administrator\Downloads\kav_rescue_10 (5).iso.crdownload
2012-08-20 16:43 - 2012-08-20 16:43 - 136239408 ____A C:\Users\Administrator\Downloads\kav_rescue_10 (4).iso.crdownload
2012-08-20 16:28 - 2012-08-20 16:40 - 129063323 ____A C:\Users\Administrator\Downloads\kav_rescue_10 (3).iso.crdownload
2012-08-20 16:13 - 2012-08-20 16:13 - 130808494 ____A C:\Users\Administrator\Downloads\kav_rescue_10 (2).iso.crdownload
2012-08-20 15:58 - 2012-08-20 16:11 - 141693786 ____A C:\Users\Administrator\Downloads\kav_rescue_10 (1).iso.crdownload
2012-08-20 15:45 - 2012-08-20 15:57 - 104233662 ____A C:\Users\Administrator\Downloads\kav_rescue_10.iso.crdownload

============ 3 Months Modified Files ========================

2012-09-06 18:06 - 2011-06-16 19:23 - 00008484 ____A C:\Users\Administrator\AppData\Local\d3d9caps.dat
2012-09-06 13:49 - 2006-11-02 02:33 - 00707346 ____A C:\Windows\System32\PerfStringBackup.INI
2012-09-06 13:47 - 2012-09-06 13:47 - 01453069 ____A (Farbar) C:\Users\Administrator\Downloads\FRST64.exe
2012-09-04 10:25 - 2010-07-12 19:32 - 00097847 ____A C:\Users\All Users\nvModes.001
2012-09-04 10:25 - 2010-07-12 14:24 - 00000012 ____A C:\Windows\bthservsdp.dat
2012-09-04 10:25 - 2006-11-02 04:58 - 00032584 ____A C:\Windows\Tasks\SCHEDLGU.TXT
2012-09-04 10:25 - 2006-11-02 04:58 - 00000006 ___AH C:\Windows\Tasks\SA.DAT
2012-09-04 10:25 - 2006-11-02 04:45 - 00003664 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2012-09-04 10:25 - 2006-11-02 04:45 - 00003664 ___AH C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2012-09-04 10:23 - 2009-04-11 05:18 - 00279552 ____A (Microsoft Corporation) C:\Windows\System32\services.exe
2012-09-04 10:21 - 2010-08-25 20:59 - 00000894 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2012-09-04 10:20 - 2010-12-23 23:00 - 00000432 ___AH C:\Windows\Tasks\User_Feed_Synchronization-{698837FB-3FDD-4CC5-B4F7-B78A22EF638F}.job
2012-09-04 10:11 - 2010-08-25 20:59 - 00000890 ____A C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2012-09-04 10:11 - 2010-07-12 19:32 - 00097847 ____A C:\Users\All Users\nvModes.dat
2012-09-04 08:25 - 2008-01-20 19:02 - 00040952 ____A C:\Windows\PFRO.log
2012-09-04 08:23 - 2012-09-03 17:41 - 00000800 ____A C:\Users\Administrator\Desktop\Rkill.txt
2012-09-04 08:16 - 2012-09-04 08:16 - 00013266 ____A C:\Users\Administrator\Downloads\2012-13 BASEBALL PAPERWORK%281%29.xlsx
2012-09-04 08:15 - 2010-07-12 14:24 - 01874283 ____A C:\Windows\WindowsUpdate.log
2012-09-04 08:11 - 2010-10-30 07:44 - 00000928 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1429754807-1844800465-2713076956-1000UA.job
2012-09-03 18:00 - 2012-09-03 17:58 - 10652120 ____A (Malwarebytes Corporation ) C:\Users\Administrator\Downloads\mbam-setup-1.62.0.1300.exe
2012-09-03 17:40 - 2012-09-03 17:40 - 01614240 ____A (Bleeping Computer, LLC) C:\Users\Administrator\Downloads\rkill.exe
2012-09-03 12:54 - 2010-10-30 07:44 - 00000876 ____A C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1429754807-1844800465-2713076956-1000Core.job
2012-09-02 20:14 - 2012-09-02 20:04 - 134261144 ____A C:\Users\Administrator\Downloads\setup_11.0.0.1245.x01_2012_09_03_07_14.exe
2012-09-02 19:46 - 2012-09-02 19:42 - 63711338 ____A C:\Users\Administrator\Downloads\Unconfirmed 315911.crdownload
2012-09-02 19:01 - 2012-09-02 19:01 - 00001205 ____A C:\Users\Administrator\Downloads\FixNCR.reg
2012-08-21 20:22 - 2010-09-15 19:23 - 00001973 ____A C:\Users\Public\Desktop\Google Chrome.lnk
2012-08-20 17:13 - 2012-08-20 17:13 - 118373767 ____A C:\Users\Administrator\Downloads\kav_rescue_10 (7).iso.crdownload
2012-08-20 17:10 - 2012-08-20 16:59 - 111332182 ____A C:\Users\Administrator\Downloads\kav_rescue_10 (6).iso.crdownload
2012-08-20 16:59 - 2012-08-20 16:58 - 05170106 ____A C:\Users\Administrator\Downloads\kav_rescue_10 (5).iso.crdownload
2012-08-20 16:43 - 2012-08-20 16:43 - 136239408 ____A C:\Users\Administrator\Downloads\kav_rescue_10 (4).iso.crdownload
2012-08-20 16:40 - 2012-08-20 16:28 - 129063323 ____A C:\Users\Administrator\Downloads\kav_rescue_10 (3).iso.crdownload
2012-08-20 16:13 - 2012-08-20 16:13 - 130808494 ____A C:\Users\Administrator\Downloads\kav_rescue_10 (2).iso.crdownload
2012-08-20 16:11 - 2012-08-20 15:58 - 141693786 ____A C:\Users\Administrator\Downloads\kav_rescue_10 (1).iso.crdownload
2012-08-20 15:57 - 2012-08-20 15:45 - 104233662 ____A C:\Users\Administrator\Downloads\kav_rescue_10.iso.crdownload
2012-08-14 19:43 - 2011-02-24 13:30 - 00044032 ____A C:\Users\Administrator\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2012-07-19 17:19 - 2012-07-19 17:13 - 00003584 ____A C:\Users\Guest\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
2012-07-04 20:25 - 2012-07-04 20:25 - 00161944 ____A C:\Windows\Minidump\Mini070512-01.dmp
2012-07-04 20:25 - 2011-03-11 13:01 - 207025426 ____A C:\Windows\MEMORY.DMP
2012-07-01 18:29 - 2012-07-01 18:28 - 16208824 ____A (Microsoft Corporation) C:\Users\Administrator\Downloads\Windows-KB890830-V4.9.exe
2012-07-01 18:20 - 2012-07-01 18:20 - 10249367 ____A (Microsoft Corporation) C:\Users\Administrator\Downloads\Unconfirmed 38790.crdownload
2012-06-27 18:09 - 2010-11-08 17:41 - 00000000 ____A C:\Users\Administrator\AppData\Local\WavXMapDrive.bat
2012-06-25 19:16 - 2010-08-16 06:02 - 00000000 ____A C:\Users\Guest\AppData\Local\WavXMapDrive.bat
2012-06-15 12:47 - 2011-04-16 18:50 - 00000446 ___AH C:\Windows\Tasks\Norton Security Scan for Chris King.job
2012-06-14 23:34 - 2006-11-02 04:44 - 00390576 ____A C:\Windows\System32\FNTCACHE.DAT

ZeroAccess:
C:\Windows\Installer\{c9c4d419-4c38-afee-34aa-2d7e0b3f2c47}
C:\Windows\Installer\{c9c4d419-4c38-afee-34aa-2d7e0b3f2c47}\@
C:\Windows\Installer\{c9c4d419-4c38-afee-34aa-2d7e0b3f2c47}\L
C:\Windows\Installer\{c9c4d419-4c38-afee-34aa-2d7e0b3f2c47}\U
C:\Windows\Installer\{c9c4d419-4c38-afee-34aa-2d7e0b3f2c47}\U\00000001.@
C:\Windows\Installer\{c9c4d419-4c38-afee-34aa-2d7e0b3f2c47}\U\80000000.@
C:\Windows\Installer\{c9c4d419-4c38-afee-34aa-2d7e0b3f2c47}\U\800000cb.@

ZeroAccess:
C:\Users\Administrator\AppData\Local\{c9c4d419-4c38-afee-34aa-2d7e0b3f2c47}
C:\Users\Administrator\AppData\Local\{c9c4d419-4c38-afee-34aa-2d7e0b3f2c47}\@
C:\Users\Administrator\AppData\Local\{c9c4d419-4c38-afee-34aa-2d7e0b3f2c47}\L
C:\Users\Administrator\AppData\Local\{c9c4d419-4c38-afee-34aa-2d7e0b3f2c47}\U

==================== Known DLLs (Whitelisted) =================


==================== Bamital & volsnap Check =================

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe 8737764F4FD36D6808EE80578409C843 ZeroAccess <==== ATTENTION!.
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit

==================== EXE ASSOCIATION =====================

HKLM\...\.exe: exefile => OK
HKLM\...\exefile\DefaultIcon: %1 => OK
HKLM\...\exefile\open\command: "%1" %* => OK

==================== Restore Points =========================

Restore point made on: 2012-08-21 22:22:59
Restore point made on: 2012-08-21 22:37:31
Restore point made on: 2012-08-21 22:52:00
Restore point made on: 2012-08-21 23:06:29
Restore point made on: 2012-08-21 23:20:54
Restore point made on: 2012-08-21 23:35:29
Restore point made on: 2012-08-21 23:50:08
Restore point made on: 2012-08-22 20:59:46
Restore point made on: 2012-08-23 20:43:47
Restore point made on: 2012-08-25 18:33:56
Restore point made on: 2012-08-26 13:59:54
Restore point made on: 2012-08-26 14:14:30
Restore point made on: 2012-08-26 14:28:59
Restore point made on: 2012-08-26 14:43:25
Restore point made on: 2012-08-26 14:57:56
Restore point made on: 2012-08-26 15:12:23
Restore point made on: 2012-08-26 15:27:12
Restore point made on: 2012-08-26 15:41:41
Restore point made on: 2012-08-26 15:56:33
Restore point made on: 2012-08-26 16:11:11
Restore point made on: 2012-08-26 16:25:46
Restore point made on: 2012-08-26 16:40:13
Restore point made on: 2012-08-26 16:55:29
Restore point made on: 2012-08-26 17:10:10
Restore point made on: 2012-08-26 17:24:38
Restore point made on: 2012-08-26 17:39:10
Restore point made on: 2012-08-26 18:05:49
Restore point made on: 2012-08-26 18:20:18
Restore point made on: 2012-08-27 18:19:41
Restore point made on: 2012-08-27 18:34:32
Restore point made on: 2012-08-27 18:49:37
Restore point made on: 2012-08-27 19:04:16
Restore point made on: 2012-08-27 19:18:50
Restore point made on: 2012-08-27 19:33:18
Restore point made on: 2012-08-27 19:48:07
Restore point made on: 2012-08-27 20:02:38
Restore point made on: 2012-08-27 20:17:12
Restore point made on: 2012-08-27 20:31:41
Restore point made on: 2012-08-27 20:46:17
Restore point made on: 2012-08-27 21:00:51
Restore point made on: 2012-08-27 21:15:24
Restore point made on: 2012-08-27 21:29:57
Restore point made on: 2012-08-27 21:44:50
Restore point made on: 2012-08-27 21:59:32
Restore point made on: 2012-08-27 22:14:09
Restore point made on: 2012-09-02 18:22:18
Restore point made on: 2012-09-02 18:37:17
Restore point made on: 2012-09-02 18:52:00
Restore point made on: 2012-09-02 19:06:50
Restore point made on: 2012-09-02 19:46:25
Restore point made on: 2012-09-02 20:01:11
Restore point made on: 2012-09-02 20:16:55
Restore point made on: 2012-09-03 13:29:54
Restore point made on: 2012-09-03 15:44:35
Restore point made on: 2012-09-03 15:59:00
Restore point made on: 2012-09-03 16:13:43
Restore point made on: 2012-09-03 16:28:34
Restore point made on: 2012-09-03 16:43:11
Restore point made on: 2012-09-03 16:58:00
Restore point made on: 2012-09-03 17:12:30
Restore point made on: 2012-09-03 17:27:05
Restore point made on: 2012-09-03 19:38:35
Restore point made on: 2012-09-04 08:23:33
Restore point made on: 2012-09-04 10:23:39

==================== Memory info ===========================

Percentage of memory in use: 8%
Total physical RAM: 3957.05 MB
Available physical RAM: 3608.64 MB
Total Pagefile: 3828.36 MB
Available Pagefile: 3671.16 MB
Total Virtual: 2047.88 MB
Available Virtual: 1966.31 MB

==================== Partitions ============================

1 Drive c: (OS) (Fixed) (Total:145.01 GB) (Free:86.09 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
2 Drive d: (READER) (Fixed) (Total:2 GB) (Free:1.91 GB) FAT32
3 Drive e: (HP v125w) (Removable) (Total:1.87 GB) (Free:1.83 GB) FAT
5 Drive x: (RECOVERY) (Fixed) (Total:2 GB) (Free:1.13 GB) NTFS

Disk ### Status Size Free Dyn Gpt
-------- ---------- ------- ------- --- ---
Disk 0 Online 149 GB 0 B
Disk 1 Online 1911 MB 0 B

Partitions of Disk 0:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 OEM 39 MB 32 KB
Partition 2 Primary 2048 MB 40 MB
Partition 3 Primary 145 GB 2088 MB
Partition 0 Extended 2049 MB 147 GB
Partition 4 Logical 2048 MB 147 GB

==================================================================================

Disk: 0
Partition 1
Type : DE
Hidden: Yes
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 5 FAT Partition 39 MB Healthy Hidden

==================================================================================

Disk: 0
Partition 2
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 X RECOVERY NTFS Partition 2048 MB Healthy Boot

==================================================================================

Disk: 0
Partition 3
Type : 07
Hidden: No
Active: Yes

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 2 C OS NTFS Partition 145 GB Healthy

==================================================================================

Disk: 0
Partition 4
Type : 0C
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 3 D READER FAT32 Partition 2048 MB Healthy

==================================================================================

Partitions of Disk 1:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 1911 MB 32 KB

==================================================================================

Disk: 1
Partition 1
Type : 06
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 4 E HP v125w FAT Removable 1911 MB Healthy

==================================================================================

Last Boot: 2012-09-06 16:57

==================== End Of Log =============================








Then I searched services.exe and received this:


Farbar Recovery Scan Tool (x86) Version: 05-09-2012
Ran by SYSTEM at 2012-09-06 22:18:02
Running from E:\

================== Search: "services.exe" ===================

C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.exe
[2009-04-11 05:18] - [2009-04-11 05:18] - 0279552 ____A (Microsoft Corporation) D4E6D91C1349B7BFB3599A6ADA56851B

C:\Windows\System32\services.exe
[2009-04-11 05:18] - [2012-09-04 10:23] - 0279552 ____A (Microsoft Corporation) 8737764F4FD36D6808EE80578409C843

=== End Of Search ===


And I don't know the next step.

If someone could help me that would be Awesome!
Thanks!

BC AdBot (Login to Remove)

 


#2 gringo_pr

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Posted 07 September 2012 - 01:00 PM

Greetings And Welcome To The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Open notepad. Please copy the contents of the code box below. To do this highlight the contents of the box and right click on it. Paste this into the open notepad. Save it on the flash drive as fixlist.txt

Replace: C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.exe C:\Windows\System32\services.exe
C:\Windows\Installer\{c9c4d419-4c38-afee-34aa-2d7e0b3f2c47}
C:\Users\Administrator\AppData\Local\{c9c4d419-4c38-afee-34aa-2d7e0b3f2c47}


NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

On Vista or Windows 7: Now please enter System Recovery Options.

Run FRST64 and press the Fix button just once and wait.
The tool will make a log on the flash drive (Fixlog.txt) please post it to your reply.

Gringo[/b]
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 thatguy1000

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Posted 07 September 2012 - 11:06 PM

Gringo, Thank you so much for your assistance!

This is what I have received as my fixlog.txt



Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 05-09-2012
Ran by SYSTEM at 2012-09-07 23:51:57 Run:1
Running from E:\

==============================================

C:\Windows\System32\services.exe moved successfully.
C:\Windows\winsxs\x86_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.0.6002.18005_none_d14b3973ca6acc56\services.exe copied successfully to C:\Windows\System32\services.exe
C:\Windows\Installer\{c9c4d419-4c38-afee-34aa-2d7e0b3f2c47} moved successfully.
C:\Users\Administrator\AppData\Local\{c9c4d419-4c38-afee-34aa-2d7e0b3f2c47} moved successfully.

==== End of Fixlog ====

#4 gringo_pr

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Posted 08 September 2012 - 12:12 AM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 gringo_pr

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Posted 11 September 2012 - 11:29 PM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

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Posted 15 September 2012 - 06:37 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

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Posted 18 September 2012 - 12:11 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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