I have a User who's Machine is Infected with a WIN32 Root Kit . Please note that i am unable to Post the DDS Log as DDS freezes in the middle of the Scan , Also GMER Scan has only 3 entries " Registry , Files , Services , GMER gives me ( Cannot create Sub Key under Volatile Key error ) and i am not able to select all the options as shown in the " Posting your Logs " Post.
I am Adding Hi jack This and RootRepel Log File for reference and the Emisoft Scanner log which had Picked up 4 infections.
I tried to run GMER and DDS after the scan hoping i would be able to retrieve the log files but the Problem with DDS and GMER still persists after the Scan . I am Certain the Machine is still infected . These Logs which are updated in the case have been generated After the Scan was finished by Emisoft and the 4 infected files were deleted . Please let me know if any further info from my end is required
- Also Rkill Log states i should be able to run Normal Security Software and i have attached the log file for it but -
I still cant run TDSSkiller or other security tools