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help with Trojan:Win64/Necurs.A


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3 replies to this topic

#1 cee_cee

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Posted 05 September 2012 - 08:14 PM

Hello,

My computer was acting strange these past couple of days. But it got me worried when my virus scanner (Avira) ceased to function even if I enable it manually. Second, the notification tray (the one with the flag thingy) said that Windows Defender is off, so I turned it on, updated and ran a quick scan and to my surprise, it found a win64/necurs.A trojan. Defender tried to clean it, but it resulted in an error, thus I couldn't find any logs for it nor have an idea of what really happened.

I'm hoping that the virus is gone but still getting paranoid about it :<
Thanks!

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#2 boopme

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Posted 05 September 2012 - 08:22 PM

Hello and welcome,this is a dangerous root and needs proper removal.

Please go here....Preparation Guide ,do steps 6-9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run (it may not on a 64 bit system) skip it and move on.

Let me know if that went well.
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#3 cee_cee

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Posted 05 September 2012 - 09:28 PM

Thank you for the quick reply! (felt secure a little)

As was instructed, here is the link: http://www.bleepingcomputer.com/forums/topic467641.html

Thanks again!

EDIT: managed to run DDS only, skipped scanning with GMER

Edited by cee_cee, 05 September 2012 - 09:28 PM.


#4 boopme

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Posted 06 September 2012 - 10:46 AM

Thank you,you will receive great help and you will be even more secure.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 3 days and ALL logs are answered.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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