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My Modem keeps rebooting


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#1 geoffo

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Posted 04 September 2012 - 02:41 AM

I bought my Sitecom DC-227 wired modem about 4 months ago and have had no problems at all until just over a week ago when on one day, it started rebooting almost continuously - always when I was using the internet. It happened whether I was using IE9 or Firefox. I wondered if it was someone trying to hack in or possibly it might be a problem with the modem. Since that day, it has run perfectly until Sunday, when it has been doing it every day. I was told I don't really need a Firewall as my router had one built in & I also have the Windows 7 firewall running as well. I don't think it is the modem as it's newish, how can I stop this happening?

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#2 Pajajn

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Posted 05 September 2012 - 05:43 AM

Try doing an firmware upgrade. I only experienced thomson, and Zyxel modem's lately so google on your product + "firmware update" or similiar and you'll find an answer

#3 hamluis

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Posted 05 September 2012 - 10:57 AM

I would simply...uninstall the current modem drivers (via Device Manager), then reinstall same. If the modem drivers are the problem, they are probably damaged and need replacing.

Louis




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