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System goes to black screen before login/welcome screen after Win 7 32-bit upgrade


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#1 K Eddings

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Posted 02 September 2012 - 10:23 AM

My son has a Toshiba Satelite P205 that he just upgraded from Windows XP Home Premium to Windows 7 32-bit. After the upgrade completed the computer booted fine. The within 20 minutes he got the BSOD and the system rebooted. Now he can't get Windows to fully start. We've tried all of the options from F8 with no success. We have the Toshiba System Recovery Disk but it won't launch. (The Boot sequence has been changed to boot from CD/DVD and then the Hard Drive.)

The Memory Diagnostic from the Windows 7 disk ran fine with no errors.

I'm thinking I might need to re-format/wipe the drive to start fresh but don't know where to obtain a boot CD(no floppy drive on this laptop). Does anyone recommend a software that I can purchase to clear everything without destroying the CD/DVD accessibility so I can then use the System Recovery Disk to put it back to the original factory Settings?

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#2 rotor123

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Posted 02 September 2012 - 11:09 AM

Toshiba, usually pressing F12 when the Toshiba Logo appears will get you to the Boot device menu. If not then,
Go here https://www.csd.toshiba.com/cgi-bin/tais/support/jsp/pubLogin.jsp Choose the Download Tab, No Login required, That is for the Forums.

Download the user manual and see how to get to the boot from CD/DVD drive.

The Drivers tab will show the Toshiba drivers. They are needed for Windows 7, If no drivers for WIn7, Then don't, as getting all that are needed will be a royal pain.

I've even seen certain model of Toshiba that have a XP Bios and a different bios for Vista.

Good Luck
Roger

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