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Sample.exe error on shutdown


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#1 Akilia

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Posted 02 September 2012 - 08:47 AM

Dell Latitude D600
WindowsXP Home SP3 with all critical updates
"Intel Centrino Mobile technology"

My laptop has been really slow for a while.
I removed a single trojan after extensive antivirus searching.
It speeded slightly but was still slower than when it was fairly new.
I looked around and decided to install SlimDrivers.

I'm struggling since I installed SlimDrivers and updated 13 drivers.
After updating ProSet/Wireless Driver, I cannot connect to my wireless home network though it's visible to my laptop.
At boot I get the error:
PRONotify
Could not Load PROSetGUIMgrResource DLL

At shutdown I get a window stating
Unable to close down Sample
End Now / Cancel

I tried restoring from SlimDrivers Backup of Drivers, no effect except to slow the computer down badly.
I tried using Windows Restore Point beofre installation of the SlimDrivers software.
Windows cannot restore from ANY restore point at present since installing SlimDrivers.
If I visit an old restore point, or make a new restore point, Windows can go through the restore process, but at reboot states unable to restore, no changes have been made to the system.

Now I have a wireless laptop that is REALLy SLOOOWWW and cannot connect to a wireless network, and cannot shutdown without user present. Only connects to internet through ethernet cable to router.

What should I do?

Thanks.
Akilia

Edited by Akilia, 02 September 2012 - 08:48 AM.


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#2 InadequateInfirmity

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Posted 02 September 2012 - 09:30 AM

Uninstall your wireless driver if it exist from your add remove programs.The visit the site below with internet explorer and the machine plugged in with an ethernet cord.
http://www.intel.com/p/en_US/support/detect/wireless

Or simply go here after uninstalling your wireless and enter your service tag number.
http://www.dell.com/support/drivers/us/en/19/DriversHome/NeedProductSelection

For the slowness issue hit the start button and type msconfig and untick everything except any thing to do with wireless and your antivirus the rest are not needed.

Another thing you cn do is open your device manager hit the start button then right click my computer then select properties then the hardware tab then device manager.

Once inside the device manager scroll down to the ide ata controllers then left click them once it pops open you will see primary one or more primary ide channels right click and select uninstall if you have more than one uninstall all of them start from top to bottom they might request a reboot just wait until you have uninstalled the last one to do so,then reboot your machine.

Edited by InadequateInfirmity, 02 September 2012 - 09:32 AM.


#3 Akilia

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Posted 03 September 2012 - 05:55 PM

Thanks for the advice.
Unfortunately, using msconfig to reduce the startup items had no effect on laptop speed.
Also I was unable to uninstall Intel® PROSet Wireless:

OkeyDokey, though I feel very vulnerable without being able to restore if needed.

This is weird.
When I open Control Panel, get the error message:

PRONotify
Could not Load PROSetGUIMgrResource DLL

Click OK.

Control Panel takes ages to load, torch icon scanning for around 2 mins.
Eventually icons appear.

Double click Add/Remove programs:

List cannot be populated. Wait as long as you like. Nix.
End of.

Cannot add or remove programs using Windows.
Laptop takes 20 mins to shutdown.
Each program pops up a close box and ticks away.

I hate SlimDrivers.

Tried rebooting in safe mode.
This allowed population of Programs List using Add/Remove Programs.
Amongst this list I see:

Broadcom ASF Management Applications
Broadcom NetXtreme-I Netlink Driver and Management Installer
Conexant D480 MDC V.92 Modem
Intelฎ PROSet for Wireless ……………… a whopping 4,086.00 MB !!
Motorola SM56 Data Fax Modem …. …….what’s this doing here???
NetWaiting

As I see it, there is a HUMUNGUS installation of Intel PROSet for Wireless.
4 GIG of the stuff
Date last used 06/07/2004
Version 8.00.0000

If I remove this I cannot possibly reinstall this from my single CD installation disc.
I cannot create a restore point either. Erm…. Okay.

Try to remove IntelPROset: Windows Uninstall is apparently not active in Safe Mode.

So as you advise, use msconfig, and untick everything except PRONotifier and reboot into Normal Mode for another attempt to use Add/Remove Programs.

Open Control Panel. No significant change to speed performance here btw.

First go to Network Connections and disable the Wireless Network Connection, just in case this interferes with what I propose to do. Have already chosen Use Windows for Wireless Connection.

Click Add/Remove Programs.
Currently Installed programs and updates – list cannot be populated.
Nix, Nyet, Null point.
Cannot uninstall using Windows.

Sooo Sloooow
Rebooted.

Downloaded and installed Revo Uninstaller.

Uninstalled Motorola SM56 Data Fax Modem driver:
1. Creating System Restore Point – succeeded
2. Analyzing applications data before uninstalling it – succeeded
3. Uninstalled - done
4. Leftover files and information – deleted

Attempted to uninstall Intel PROSet Wireless:
1. Creating System Restore Point – succeeded
2. Analyzing applications data before uninstalling it – succeeded
3. Uninstaller – opens Windows Installer – preparing to install – welcome to InstallShield Wizard for Intel PROSet for Wireless – select Remove – Uninstalling -
OOooooops!:
Error 1316.A network error occurred while attempting to read from the file C:\WINDOWS\Installer\PROSETW.MSI
Click OK
Rolling Back Action
The Wizard was interrupted before blah blah blah Your system has not been modified.
4. At this point the Revo Uninstaller continued as if the uninstall had completed, and scanned for leftover information. This seemed pointless to continue, so I cancelled it.
5. Intel ProSet unchanged.
6. Uninstall Failed.

So,
Any suggestions?
Akilia

#4 InadequateInfirmity

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Posted 03 September 2012 - 05:59 PM

Try removing your primary ide driver and rebooting as suggested.

#5 Akilia

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Posted 04 September 2012 - 02:00 AM

So, if I remove the Primary IDE driver, won't that prevent my PC from reading the boot drive?
How would I restore it?
Seems very risky to me, given that I cannot use system retsore to return to any restore points.

Could you explain what this step would do, and what I am risking?
Many thanks.
Akilia

#6 SleepyDude

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Posted 05 September 2012 - 01:51 PM

So, if I remove the Primary IDE driver, won't that prevent my PC from reading the boot drive?
How would I restore it?
Seems very risky to me, given that I cannot use system retsore to return to any restore points.

Could you explain what this step would do, and what I am risking?
Many thanks.
Akilia


Hi Akilia,

No windows will start just fine, it will reinstall the IDE drivers on next boot and will probably request a reboot after installing the driver.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
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#7 Akilia

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Posted 07 September 2012 - 02:17 AM

Thanks.

Infortunately there is no change in any respect after following the IDE Driver remove and automtic reinstall process.

My problem seems to be that I cannot:
a) Connect using Wireless anymore
B) restore from ay restore point
c) roll back the ProSet Wireless Driver (or indeed any) upgrade by SlimDriver
d) uninstall Proset using SlimDriver, Windows Uninstaller, Revo Uninstaller
e) also speed is so slow it took around 4-5mins to submit this reply
f) Cannot use remote desktop VPN anymore even when networked via ethernet connection to my router

SlimDrivers seems to have reconfigured the filing paths for my drivers, and this seems to cause problems rolling back or uninstalling.

There is clearly something seriously amiss with my networking drivers, but dk how to identify and fix?

Help gratefully received




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