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Am I infected? Or is Avast just playing silly beggars?


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#1 pollyparrot

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Posted 31 August 2012 - 01:59 PM

Hi am very very confused!

Running windows 7, using Avast(fully updated)<see below though! MBAM(fully updated) CCLEANER Sandboxie(always for browsing) and Secunia(everything up to date, Java was uninstalled after zero day exploit and has not been reistalled since.

Avast keeps deactivating itself! I never know until I come to scan an individual file and nothing happens-then when I open Avast I find its off!

MBAM comes up clean, Avast does, I did run an online Panda scan, all it found was a tracking cookie.

I am confused, all seems clean aside from the AV behaving very oddly.

Can you advise on best course of action please(I dont really want to check Avast every 2 minutes to check its still on)

Thanks :)

Edited by pollyparrot, 31 August 2012 - 02:00 PM.

"Only two things are infinite:The Universe and human stupidity. And I am not so sure about the former."-Einstein

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#2 boopme

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Posted 31 August 2012 - 09:55 PM

Lets see if there may be rootkit activity?

Please download TDSSKiller.zip and and extract it.
  • Run TDSSKiller.exe.
  • Click on Change Parameters
  • Put a check in the box of Detect TDLFS file system
  • Click Start scan.
  • When it is finished the utility outputs a list of detected objects with description.
    The utility automatically selects an action (Cure or Delete) for malicious objects.
    The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click Continue
  • Let reboot if needed and tell me if the tool needed a reboot.
  • Click on Report and post the contents of the text file that will open.

    Note: By default, the utility outputs the log into system disk (it is usually the disk with installed operating system, C:\) root folder. The Log has a name like: TDSSKiller.Version_Date_Time_log.txt.



Next..

Please download aswMBR ( 511KB ) to your desktop.
  • Double click the aswMBR.exe icon to run it
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 pollyparrot

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Posted 01 September 2012 - 03:23 AM

Thank you Boopme for coming to help.

I have done as you have asked and started a new thread with the logs requested enclosed here

http://www.bleepingcomputer.com/forums/topic467116.html/page__gopid__2826017#entry2826017

Hope that was the correct thing to do :)
"Only two things are infinite:The Universe and human stupidity. And I am not so sure about the former."-Einstein

#4 boopme

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Posted 01 September 2012 - 12:52 PM

Hello, I did not ask you to start a new topic. Bur as you did would you add a DDS log to that topic.
I feel you may not be infected but we'll make sure.

Please go here....Preparation Guide ,do steps 6-9.

Create a DDS log and post it in the new topic inVirus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If GMER won't run (it may not on a 64 bit system) skip it and move on.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 pollyparrot

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Posted 01 September 2012 - 01:50 PM

Apologies I thought I was doing the right thing, sorry-will post logs requested in new thread

Edited by pollyparrot, 01 September 2012 - 01:51 PM.

"Only two things are infinite:The Universe and human stupidity. And I am not so sure about the former."-Einstein

#6 boopme

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Posted 01 September 2012 - 09:11 PM

No problem.
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 1 - 5 days and ALL logs are answered.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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