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xp pro printer not working


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8 replies to this topic

#1 rebirthofsword

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Posted 30 August 2012 - 11:15 PM

hello all i currently have a computer at work thats has windows xp pro SP3 install when it starts up its trying to install a a software complex component i think it say when i try to install the driver for it. it will bring up a driver or install wizard for a component i tell it to install only once then it brings up a box thats said D:\i386. now im not sure what this is i had a xp pro disk i tried to run windows repair on but its a mini unit with and A drive and my external cd drive will not read flash drives work no problem but it seems printers and my cd drive just wont work

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#2 gavinseabrook

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Posted 31 August 2012 - 12:43 AM

It is probably looking for drivers that are on an orignal XP disk. On the XP disk you have, copy the folder I386 onto your flash drive. Then when you reach the screen prompting you to the D:\i386, click browse and go to your flash drive and point to the I386 folder you copied there.

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#3 rebirthofsword

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Posted 31 August 2012 - 08:08 AM

thanks ill give this a try once i get into work and let u know what happens

#4 rebirthofsword

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Posted 31 August 2012 - 11:38 AM

the file the computer seems to be looking for is hidserv.dll i cant seem to find this file on the drive

#5 hamluis

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Posted 31 August 2012 - 11:58 AM

Post the exact wording...of the onscreen error message, please.

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#6 rebirthofsword

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Posted 31 August 2012 - 01:04 PM

ok so the driver that the computer seems to be looking for is HID- compliant consumer control driver

when the wizard loads its looking for it on D:\I386

the file that loads up right away is hidserv.dll but i can not find this on the when trying to find this i cant find it

#7 caperjac

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Posted 31 August 2012 - 02:00 PM

if windows is installed on C:\ drive ,then try changing the D:\i386 to C:\i386 ,and see if it finds it on the c: drive

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#8 rebirthofsword

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Posted 31 August 2012 - 02:41 PM

i have tried that but with no luck

#9 caperjac

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Posted 31 August 2012 - 04:57 PM

did you try C:\windows\i386

My answers are my opinion only,usually





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