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Phantom Crashes Happen at Night...


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8 replies to this topic

#1 deandome

deandome

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Posted 30 August 2012 - 06:02 PM

Over the last few weeks, I've had about 4-5 bouts of a mysterious crashes. They're mysterious because they only happen overnight, when I sometimes leave my machine on (Asus Gx74 SX), never when I'm actually running the machine!!

I close the screen (but the HD doesn't sleep for a few hours after that), then come back the next day & try to open windows & get a "Windows Has Recovered from an Unxepected Shutdown (the details are posted below). What could be causing this? I've checked for trojans/malware, all seems clean. Can you discern anything from the details below?

Thanks for your help


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80071C0060
BCP3: FFFFF80000B9C3D8
BCP4: FFFFFA8010458520
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\083012-21668-01.dmp
C:\Users\Dean\AppData\Local\Temp\WER-302017-0.sysdata.xml

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#2 InadequateInfirmity

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Posted 30 August 2012 - 08:37 PM

Upload your minidump files for review please.
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and/How-to-compress-and-upload-Minidump-files/td-p/253475

Please download MINITOOLBOX and save it to your desktop Right click Run as Admin. run

Checkmark following boxes:


List content of Hosts
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and Attach the result.

#3 deandome

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Posted 30 August 2012 - 09:59 PM

Both files are attached, and I also pasted the minitest results below

Thanks!MiniToolBox by Farbar Version: 23-07-2012
Ran by Dean (administrator) on 30-08-2012 at 21:40:18
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
========================= Hosts content: =================================

127.0.0.1 localhost


========================= Event log errors: ===============================

Application errors:
==================
Error: (08/30/2012 07:14:54 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1014

Error: (08/30/2012 07:14:54 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1014

Error: (08/30/2012 07:14:54 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/30/2012 00:35:20 AM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 9.0.8112.16448 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 3c74

Start Time: 01cd8670934c7bcf

Termination Time: 0

Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Report Id:

Error: (08/29/2012 11:49:46 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 9.0.8112.16448, time stamp: 0x4fecf1b7
Faulting module name: nvd3dum.dll, version: 8.17.13.142, time stamp: 0x4fb20472
Exception code: 0xc0000005
Fault offset: 0x0075da4c
Faulting process id: 0x1a10
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3

Error: (08/29/2012 06:06:52 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (08/29/2012 05:20:15 PM) (Source: Application Error) (User: )
Description: Faulting application name: SMSystemAnalyzer.exe, version: 11.0.5.2, time stamp: 0x501ae393
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319
Exception code: 0x0eedfade
Fault offset: 0x0000b9bc
Faulting process id: 0x1f84
Faulting application start time: 0xSMSystemAnalyzer.exe0
Faulting application path: SMSystemAnalyzer.exe1
Faulting module path: SMSystemAnalyzer.exe2
Report Id: SMSystemAnalyzer.exe3

Error: (08/29/2012 10:27:16 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7988

Error: (08/29/2012 10:27:16 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7988

Error: (08/29/2012 10:27:16 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (08/30/2012 05:41:24 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.135.1.0).

Error: (08/30/2012 05:41:14 PM) (Source: Service Control Manager) (User: )
Description: The Windows Defender service terminated with the following error:
%%126

Error: (08/30/2012 05:37:47 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (08/30/2012 05:37:01 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
FileDisk

Error: (08/30/2012 05:36:52 PM) (Source: Service Control Manager) (User: )
Description: The Windows Defender service terminated with the following error:
%%126

Error: (08/30/2012 05:36:38 PM) (Source: BugCheck) (User: )
Description: 0x0000009f (0x0000000000000003, 0xfffffa80071c0060, 0xfffff80000b9c3d8, 0xfffffa8010458520)C:\Windows\MEMORY.DMP083012-21668-01

Error: (08/30/2012 05:36:19 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 2:39:58 AM on ?8/?30/?2012 was unexpected.

Error: (08/29/2012 05:30:49 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.135.1.0).

Error: (08/29/2012 05:30:40 PM) (Source: Service Control Manager) (User: )
Description: The Windows Defender service terminated with the following error:
%%126

Error: (08/28/2012 05:31:17 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.135.1.0).


Microsoft Office Sessions:
=========================
Error: (04/23/2012 00:52:06 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 13255 seconds with 60 seconds of active time. This session ended with a crash.

Error: (04/19/2012 10:33:32 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 893 seconds with 0 seconds of active time. This session ended with a crash.

Error: (04/17/2012 02:09:14 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 6870 seconds with 420 seconds of active time. This session ended with a crash.

Error: (04/16/2012 02:00:28 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 92 seconds with 60 seconds of active time. This session ended with a crash.

Error: (04/10/2012 05:59:43 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 4927 seconds with 120 seconds of active time. This session ended with a crash.

Error: (04/05/2012 04:26:53 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 368 seconds with 240 seconds of active time. This session ended with a crash.

Error: (04/01/2012 08:48:14 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 45 seconds with 0 seconds of active time. This session ended with a crash.

Error: (03/28/2012 07:14:10 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 91237 seconds with 0 seconds of active time. This session ended with a crash.

Error: (03/24/2012 01:31:26 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 25 seconds with 0 seconds of active time. This session ended with a crash.

Error: (03/24/2012 01:30:25 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6612.1000, Microsoft Office Version: 12.0.6612.1000. This session lasted 21 seconds with 0 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
ABBYY FineReader 9.0 Sprint (Version: 9.01.513.58212)
Ad-Aware Antivirus (Version: 10.1.211.3382)
Adobe AIR (Version: 2.6.0.19140)
Adobe Community Help (Version: 3.5.23)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.265)
Adobe Flash Player 11 Plugin (Version: 11.4.402.265)
Adobe Photoshop Elements 10 (Version: 10.0)
Adobe Photoshop.com Inspiration Browser (Version: 3.07)
Adobe Premiere Elements 10 (Version: 10.0)
Adobe Premiere Elements 10 Content (Version: 10.0)
Adobe Premiere Elements 10 Content 1 (Version: 10.0)
Adobe Premiere Elements 10 Content 2 (Version: 10.0)
Adobe Premiere Elements 10 Content 3 (Version: 10.0)
Adobe Premiere Elements 10 HD Content 1 (Version: 10.0)
Adobe Premiere Elements 10 HD Content 2 (Version: 10.0)
Adobe Premiere Elements 10 HD Content 3 (Version: 10.0)
Adobe Reader X (10.1.4) (Version: 10.1.4)
Amazon MP3 Downloader 1.0.15 (Version: 1.0.15)
Apple Application Support (Version: 2.1.9)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
ASUS AI Recovery (Version: 1.0.23)
ASUS FaceLogon (Version: 1.0.0013)
ASUS LifeFrame3 (Version: 3.0.20)
ASUS Live Update (Version: 3.1.2)
ASUS Power4Gear Hybrid (Version: 1.2.0)
ASUS Splendid Video Enhancement Technology (Version: 1.02.0040)
ASUS USB Charger Plus (Version: 2.0.8)
ASUS Virtual Camera (Version: 1.0.25)
ASUS WebStorage (Version: 3.0.84.161)
AsusScr_G74 Series_ENG (Version: 1.0.0001)
AsusVibe2.0 (Version: 2.0.9.157)
Atheros Client Installation Program (Version: 7.0)
ATK Package (Version: 1.0.0015)
AVS Update Manager 1.0
AVS Video Converter 8
AVS4YOU Software Navigator 1.4
BitTorrent (Version: 7.6.1)
Bluetooth Win7 Suite (64) (Version: 7.2.0.65)
Bonjour (Version: 3.0.0.10)
CCleaner (Version: 3.17)
ClearView (Version: 5.3.4)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (Version: 15.4.5722.2)
Control ActiveX de Windows Live Mesh para conexiones remotas (Version: 15.4.5722.2)
Controlo ActiveX do Windows Live Mesh para Ligações Remotas (Version: 15.4.5722.2)
CyberLink LabelPrint (Version: 2.5.1908)
CyberLink Power2Go (Version: 6.1.3602c)
D3DX10 (Version: 15.4.2368.0902)
DirectX 9 Runtime (Version: 1.00.0000)
DivX Setup (Version: 2.6.1.8)
Download Navigator (Version: 3.3.0)
Elements 10 Organizer (Version: 10.0)
EPSON Artisan 837 Series Printer Uninstall
Epson Connect
Epson Connect Printer Setup (Version: 1.1.0)
Epson Customer Participation (Version: 1.0.0.0)
Epson E-Web Print (Version: 1.12.0000)
Epson Event Manager (Version: 2.50.0000)
Epson FAX Utility (Version: 1.20.00)
Epson PC-FAX Driver
Epson Print CD (Version: 2.05.00)
EPSON Printer Finder (Version: 1.0.0)
EPSON Scan
EpsonNet Print (Version: 2.4j)
ESET Online Scanner v3
ExpressGateCloud (Version: 2.6.27.160)
Fresco Logic USB3.0 Host Controller (Version: 3.5.30.0)
Galeria de Fotografias do Windows Live (Version: 15.4.3502.0922)
Galerie de photos Windows Live (Version: 15.4.3502.0922)
Galería fotográfica de Windows Live (Version: 15.4.3502.0922)
GameFast.exe (Version: 1.0.0.1)
Google Chrome (Version: 21.0.1180.83)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3203.136)
Google Update Helper (Version: 1.3.21.115)
HiJackThis (Version: 1.0.0)
HPP-22
iCloud (Version: 1.1.0.40)
iLivid (Version: 1.92)
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1118)
Intel® Turbo Boost Technology Monitor 2.0 (Version: 2.1.23.0)
iolo technologies' System Mechanic Professional (Version: 11.0.5)
iTunes (Version: 10.6.3.25)
Java Auto Updater (Version: 2.1.6.0)
Java™ 7 Update 4 (Version: 7.0.40)
JavaFX 2.1.0 (Version: 2.1.0)
Junk Mail filter update (Version: 15.4.3502.0922)
Logitech Harmony Remote Software 7 (Version: 7.7.0.0)
LTCM Client
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Mozilla Firefox 14.0.1 (x86 en-US) (Version: 14.0.1)
Mozilla Maintenance Service (Version: 14.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Norton Security Suite (Version: 5.2.2.3)
Nuance PDF Reader (Version: 6.00.0041)
NVIDIA 3D Vision Driver 301.42 (Version: 301.42)
NVIDIA Control Panel 301.42 (Version: 301.42)
NVIDIA Graphics Driver 301.42 (Version: 301.42)
NVIDIA HD Audio Driver 1.3.16.0 (Version: 1.3.16.0)
NVIDIA Install Application (Version: 2.1002.75.420)
NVIDIA PhysX (Version: 9.12.0213)
NVIDIA PhysX System Software 9.12.0213 (Version: 9.12.0213)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.13.0142)
NVIDIA Update 1.8.15 (Version: 1.8.15)
NVIDIA Update Components (Version: 1.8.15)
OLYMPUS Digital Camera Updater (Version: 1.0.3)
OLYMPUS Viewer 2 (Version: 1.3.0)
PRE10STI64Installer (Version: 1.0)
PSE10 STI Installer (Version: 10.0)
QuickTime (Version: 7.72.80.56)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer (Version: 15.0.4)
Realtek Ethernet Controller Driver (Version: 7.44.421.2011)
Realtek High Definition Audio Driver (Version: 6.0.1.6564)
Realtek USB 2.0 Reader Driver (Version: 6.1.7600.10001)
RealUpgrade 1.1 (Version: 1.1.0)
Remote Control USB Driver (Version: 2.3.2.317)
Revo Uninstaller 1.94 (Version: 1.94)
Rotation Desktop for G Series.exe (Version: 1.0.0.9)
Roxio AACS Certificate (Version: 1.0.0)
Roxio CinePlayer (Version: 5.8)
Roxio CinePlayer (Version: 5.8.58232.1)
Seagate Manager Installer (Version: 2.02.0109)
SmartSound Common Data (Version: 1.1.0)
SmartSound Premiere Elements 10 x64 Plugin (Version: 5.70.0001)
SmartSound Sonicfire Pro 5 (Version: 5.7.1)
Sophos Virus Removal Tool (Version: 2.0)
Spybot - Search & Destroy (Version: 1.6.2)
Synaptics Gesture Suite featuring SYNAPTICS | Scrybe (Version: 1.6.5.17120)
Synaptics Pointing Device Driver (Version: 15.3.43.0)
syncables desktop SE (Version: 5.5.746.11492)
THX TruStudio (Version: 1.03.01)
Unity Web Player (Version: )
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Windows Driver Package - OLYMPUS IMAGING CORP. Camera Communication Driver Package (09/09/2009 1.0.0.0) (Version: 09/09/2009 1.0.0.0)
Windows Live ??? (Version: 15.4.3502.0922)
Windows Live ???? (Version: 15.4.3502.0922)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live Family Safety (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
WinFlash (Version: 2.32.0)
Wireless Console 3 (Version: 3.0.27)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 31%
Total physical RAM: 8169.16 MB
Available physical RAM: 5559.71 MB
Total Pagefile: 16336.52 MB
Available Pagefile: 13527.56 MB
Total Virtual: 4095.88 MB
Available Virtual: 3973.57 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:293.03 GB) (Free:135.32 GB) NTFS
2 Drive d: (Data) (Fixed) (Total:380.6 GB) (Free:380.5 GB) NTFS

========================= Users: ========================================

User accounts for \\DEANASUS

Administrator Dean Guest
UpdatusUser


**** End of log ****

Attached Files



#4 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


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  • Local time:11:22 PM

Posted 30 August 2012 - 10:09 PM

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


#5 InadequateInfirmity

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Posted 30 August 2012 - 10:17 PM

Open an elevated command prompt and copy and paste the following.

netsh wlan set hostednetwork mode=disallow

Hit enter then reboot.

Now unistall your wifi driver and reboot.


Uninstall the programs below.


Spybot - Search & Destroy (Version: 1.6.2)
ASUS WebStorage (Version: 3.0.84.161)
Ad-Aware Antivirus (Version: 10.1.211.3382)


Reboot.

Report any issues. :)

#6 deandome

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Posted 30 August 2012 - 10:40 PM

Dunno if you prefer the results pasted here or attached, so I'll do both. I'll do the stuff in the second post ('cmd'/uninstall stuff) after I send this reply.

security check:

Results of screen317's Security Check version 0.99.49
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Windows Firewall Disabled!
Lavasoft Ad-Aware
Norton Security Suite
Antivirus up to date! (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
Ad-Aware
Spybot - Search & Destroy
Malwarebytes Anti-Malware version 1.62.0.1300
JavaFX 2.1.0
Java™ 7 Update 4
Java version out of Date!
Adobe Flash Player 11.4.402.265
Adobe Reader X (10.1.4)
Mozilla Firefox (14.0.1)
Google Chrome 21.0.1180.79
Google Chrome 21.0.1180.83
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
Ad-Aware Antivirus AdAwareService.exe
iolo Common Lib ioloServiceManager.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

Attached Files



#7 InadequateInfirmity

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Posted 30 August 2012 - 10:47 PM

Uninstall iolo technologies' System Mechanic Professional (Version: 11.0.5)

It looks like I got everything else covered let me know how it goes.
If you have any more blue screens upload your fresh minidump files.

#8 deandome

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Posted 30 August 2012 - 11:42 PM

Thanks for everything!

But why do I need to uninstall all of this? I know Ad Aware is a 'hoggy' program that some don't like. but it found my last trojan (that I got rid of thru this site) when none of the other programs did, and I don't keep it running in the background. I never used the Asus program, so I don't care.

But I thought most people liked SpyBot (again, I don't run TeaTimer or any of the background stuff, I just do the occasional scan. And I like SysMech for the utilities, and I don't use it's antivirus/firewall capabilities. Is it that you don't like registry-utility programs in general, or is it somehow tied into my problem? I know many techies don't like them, but CNet & other sources do, as do I.

I uninstalled all the other three, but I really don't want to uninstall SysMech unless you tell me why you think I should.

Thanks again for all your help!

[quote name='InadequateInfirmity' timestamp='1346384834' post='2824815']
Uninstall iolo technologies' System Mechanic Professional (Version: 11.0.5)

It looks like I got everything else covered let me know how it goes.
If you have any more blue screens upload your fresh minidump files.
[/quote

#9 InadequateInfirmity

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Posted 31 August 2012 - 06:08 AM

As far as iolo technologies' System Mechanic Professional goes I would just not use the registry cleaner function of it these type of cleaners usually wind up creating problems rather than solving them. Spybot is terrible. http://www.pcmag.com/article2/0,2817,2261193,00.asp As far as ad-aware you might consider replacing that with malwarebytes and super anti spyware along with monthly scans with eset online scanner. The choice is yours on all of this but what I suggested is what I would do if it were my machine.I formatted my machine over a year ago and it still runs the same as when I formatted it and I do not use any registry cleaners or booster programs. Just regular maintaining of temp files and defraging. O and your problems from the blue screens are related to your wireless driver if you have any more crashed then I suggest that you update it




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