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Some Form of Google Redirect Infection


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17 replies to this topic

#1 sammy822

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Posted 29 August 2012 - 02:16 PM

I am getting google redirects and cannot seem to locate the problem despite scanning with a lot of different tools. I have a few specific issues:

1. I cannot enable Windows Firewall - I get an error message when I try to do so.
2. I disabled system restore ages ago.
3. I did use ComboFix a couple weeks ago, to no effect.

Likewise TDSSKiller did nothing for me. RKill finds no bad processes. Malwarebytes will sometimes block outbound connections, but I still get that "googleads" thing sometimes. I'm using Vista.

Thanks for your help!

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#2 CatByte

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Posted 31 August 2012 - 03:32 PM

Please do the following:

download Farbar Recovery Scan Tool and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to the disclaimer.
[*]Place a check next to List Drivers MD5 as well as the default check marks that are already there
[*]Press Scan button.
[*]FRST will let you know when the scan is complete and has written the FRST.txt to file, close out this message, then type the following into the search box:
services.exe
[*]now press the search button
[*]when the search is complete, search.txt will also be written to your USB
[*]type exit and reboot the computer normally
[*]please copy and paste both logs in your reply.(FRST.txt and Search.txt)[/list]

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#3 sammy822

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Posted 08 September 2012 - 09:12 AM

Sorry for the delay. Somehow I didn't get an e-mail notification.

I was a little confused by one of the instructions, so I attached two logs, one in which "Drivers MD5" was whitelisted, and one in which it was not.

Thanks for your help.

Attached Files



#4 CatByte

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Posted 08 September 2012 - 10:40 AM

nothing is showing in the logs, so let's have a look with another tool



  • Download RogueKiller and save it to your desktop.
  • Quit all other programs
  • Start RogueKiller.exe
  • Wait until the Prescan has finished ...
  • Click on Scan
    Posted Image
  • Wait for the end of the scan
  • A report will be created on your desktop.
  • Click on the Delete button
    Posted Image
  • Next click on the ShortcutsFix
    Posted Image
  • another report will be created on your desktop.

Please post: All RKreport.txt text files located on your desktop.

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#5 sammy822

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Posted 08 September 2012 - 11:41 AM

Here are my logs. Thanks again.

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#6 CatByte

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Posted 08 September 2012 - 12:39 PM

Please run the following:

Please download TDSSKiller.zip
  • Extract it to your desktop
  • Double click TDSSKiller.exe
  • when the window opens, click on Change Parameters
  • under ”Additional options”, put a check mark in the box next to “Detect TDLFS File System”
  • click OK
  • Press Start Scan
    • If Malicious objects are found then ensure Cure is selected
    • If TDLFS File System/TDSS File system is found then ensure Cure is selected (if cure is not available, choose skip)
    • Then click Continue > Reboot now
  • Copy and paste the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)


NEXT


Refer to the ComboFix User's Guide

  • Download ComboFix from the following location:

    Link

    * IMPORTANT !!! Place ComboFix.exe on your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
    You can get help on disabling your protection programs here
  • Double click on ComboFix.exe & follow the prompts.
  • Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
  • When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


    ---------------------------------------------------------------------------------------------
  • Ensure your AntiVirus and AntiSpyware applications are re-enabled.

    ---------------------------------------------------------------------------------------------

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

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#7 sammy822

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Posted 18 September 2012 - 02:12 PM

Sorry for taking so long to respond. The reason is that after I ran ComboFix I became unable to connect to the internet. (I am now using a public computer.) At first I got an error message saying that firefox or internet explorer could not start because a registry entry was marked for deletion. After restarting, my computer cannot connect to anything, and I get a message that "a network cable is unplugged." Thanks if you can help.

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#8 CatByte

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Posted 18 September 2012 - 06:45 PM

Please do the following, this should get you back connected


Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. (To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and select Paste). Save it on the flashdrive as fixlist.txt

start
RestoreErunt: cf
end

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system

Now please enter System Recovery Options then select Command Prompt

Run FRST (or FRST64 if you have the 64bit version) and press the Fix button just once and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.

Reboot Normally.


NEXT

  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

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#9 sammy822

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Posted 19 September 2012 - 08:20 PM

Thanks. This seems to have done the trick.

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#10 CatByte

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Posted 19 September 2012 - 08:42 PM

There are some files we need to remove that ESET detected, but first run the following scan, then we can script out those files along with any others that are found by OTL

please run the following:



Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Select All Users
  • Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    services.exe
    /md5stop
    %systemroot%\*. /rp /s
    %systemdrive%\$Recycle.Bin|@;true;true;true /fp
    DRIVES
    CREATERESTOREPOINT
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Post both logs

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#11 sammy822

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Posted 21 September 2012 - 09:13 AM

The extras.txt file did not come up. Here's the OTL.txt anyway. I could try re-running it.

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  • Attached File  OTL.Txt   70.88KB   1 downloads


#12 CatByte

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Posted 21 September 2012 - 04:50 PM

Please run the following:


Run OTL.exe
  • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL

    :OTL
    DRV - File not found [Kernel | On_Demand | Unknown] --  -- (aj2mx438)
    [2010/04/16 02:07:26 | 000,002,842 | --S- | C] () -- C:\Users\Harrison\AppData\Local\2983550433
    [2010/04/16 02:00:09 | 000,006,322 | --S- | C] () -- C:\Users\Harrison\AppData\Local\188FmQ8
    [2010/04/16 02:00:09 | 000,006,322 | --S- | C] () -- C:\ProgramData\188FmQ8
    [2012/08/13 01:10:45 | 000,000,000 | ---D | M] -- C:\Users\Harrison\AppData\Roaming\Ukefg
    [2012/08/13 00:05:17 | 000,000,000 | ---D | M] -- C:\Users\Harrison\AppData\Roaming\Viyte
    
    :Files
    ipconfig /flushdns /c
    C:\Program Files\Oxin's Style!\3D SexVilla 2\Binaries\fc3DSexVilla.dll	
    C:\Program Files\Oxin's Style!\3D SexVilla 2\Binaries\fc3DSexVillaRun.DE.exe	
    C:\Program Files\Oxin's Style!\3D SexVilla 2\Binaries\fc3DSexVillaRun.EN.exe	
    C:\Program Files\Oxin's Style!\Hentai3D 2\Binaries\fcHentai3DRun.DE.exe	
    C:\Program Files\Oxin's Style!\Hentai3D 2\Binaries\fcHentai3DRun.EN.exe	
    C:\Program Files\Oxin's Style!\Hentai3D 2\Binaries\Hentai3D2-052.003.exe	
    C:\Users\Harrison\AppData\Local\{9A99F84A-E1B6-11E1-8270-B8AC6F996F26}\chrome\content\browser.xul	
    C:\Users\Harrison\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\30\41421e5e-32f22f34	
    C:\Users\Harrison\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\56\46166138-5cb47feb	
    
    :Commands
    [resethosts]
    [emptytemp]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • Then post the OTL log


NEXT

  • Please download MiniToolBox and save it to your desktop and run it.

    Checkmark following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List installed programs.

Click Go and post the result (Result.txt) that pops up. A copy of result.txt will be saved in the same directory the tool is run.

NEXT


Please download Farbar Service Scanner to your desktop and run it.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

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#13 sammy822

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Posted 21 September 2012 - 06:24 PM

Here you go. Thank you again by the way. I don't know how you can make the time for this.

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#14 CatByte

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Posted 21 September 2012 - 06:37 PM

Please run the following:

Download AdwCleaner from here and save it to your desktop.
  • Run AdwCleaner and select Delete
  • Once done it will ask to reboot, allow the reboot
  • On reboot a log will be produced, please attach the content of the log to your next reply


NEXT


Visit ADOBE and download the latest version of Acrobat Reader (version X)
Having the latest updates ensures there are no security vulnerabilities in your system.


NEXT

Posted Image
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Go to this site and click on "Do I have Java"
  • It will check your current version and then offer to update to the latest version
  • Watch for and make sure you untick the box next to whatever free program they prompt you to install during the installation, unless you want it.

Note: Check in Programs and Features (or Add/Remove Programs if you are an XP user) to make certain there are no old versions of Java still installed, if there are - remove them.


NEXT



Please advise how the computer is running now and if there are any outstanding issues

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#15 sammy822

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Posted 21 September 2012 - 07:05 PM

Looks fantastic. Thank you, I didn't think this thing was ever going to work again.

I still can't start windows firewall or windows defender, but I expect that's a whole different problem and I won't bother you about it.

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Edited by sammy822, 21 September 2012 - 07:07 PM.





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