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MyWebSearch


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11 replies to this topic

#1 janeybean

janeybean

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  • Location:MD
  • Local time:11:01 PM

Posted 29 August 2012 - 12:00 PM

Initially could not open browsers or delete any programs. Started in Safe mode and was able to delete a lot of hanger on type programs that must have come with freeware. Despite running Super AntiSpyware and MBAM, this pesky MyWebSearch remains and multiplies. Please help.

HP laptop running XP with Symantec.

Here is the DDS.txt log

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.18702
Run by Administrator at 10:26:43 on 2012-08-29
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2972.2343 [GMT -4:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {FB06448E-52B8-493A-90F3-E43226D3305C}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
c:\Program Files\Hewlett-Packard\IAM\Bin\AsGHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://my.yahoo.com/
uWindow Title = Internet Explorer, optimized for Bing and MSN
uInternet Settings,ProxyOverride = *.local
mSearchAssistant =
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: MediaBar: {28387537-e3f9-4ed7-860c-11e69af4a8a0} - c:\progra~1\imesha~1\mediabar\datamngr\toolbar\imeshdtxmltbpi.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: BHO_Startup Class: {3134413b-49b4-425c-98a5-893c1f195601} - c:\program files\hewlett-packard\file sanitizer\IEBHO.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.5126.1836\swg.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\4.0.0379.0\npwinext.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Credential Manager for HP ProtectTools: {df21f1db-80c6-11d3-9483-b03d0ec10000} - c:\program files\hewlett-packard\iam\bin\ItIEAddIn.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: Veoh Video Compass: {52836eb0-631a-47b1-94a6-61f9d9112dae} - c:\program files\veoh networks\veoh video compass\SearchRecsPlugin.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\4.0.0379.0\npwinext.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: MediaBar: {28387537-e3f9-4ed7-860c-11e69af4a8a0} - c:\progra~1\imesha~1\mediabar\datamngr\toolbar\imeshdtxmltbpi.dll
TB: VideoDownloadConverter: {48586425-6bb7-4f51-8dc6-38c88e3ebb58} - c:\program files\videodownloadconverter_4z\bar\1.bin\4zbar.dll
TB: !{f3902028-4a21-4793-8e05-793e183d51c2} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DW7] "c:\program files\the weather channel\the weather channel app\TWCApp.exe"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
mRun: [AccelerometerSysTrayApplet] c:\windows\system32\accelerometerST.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [CognizanceTS] rundll32.exe c:\progra~1\hewlet~1\iam\bin\ASTSVCC.dll,RegisterModule
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [Cpqset] "c:\program files\hewlett-packard\default settings\cpqset.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRunOnce: [removeiMeshdatamngr] cmd.exe /c RD /S /Q "c:\program files\SearchCore for Browsers"
mRunOnce: [removeiMeshtoolbar] cmd.exe /c RD /S /Q "c:\program files\imesh applications\mediabar\datamngr\ToolBar"
mRunOnce: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "c:\documents and settings\all users\application data\malwarebytes\malwarebytes' anti-malware\cleanup.dll",ProcessCleanupScript
IE: &Search - http://tbedits.videodownloadconverter.com/one-toolbaredits/menusearch.jhtml?s=205320000&p2=^HJ^xdm003^S01670^us&si=CIyKgfP017ACFYeo4AodSnbM1w&a=4ED3BAEC-BF05-479E-984A-A7E38A9E18C8&n=2012061809&cv=1
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/4.0.1.0/GarminAxControl_32.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {264F9710-2B58-4BBE-A0A6-661BAA96A5E4} - file:///E:/G64/GxArchivePlayer.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1346178881984
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1343261367687
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 204.52.130.101 198.202.0.23 204.52.130.70 198.202.0.37
TCP: Interfaces\{C11DA37C-EB1E-438E-BBF1-DE322E3A535E} : DhcpNameServer = 204.52.130.101 198.202.0.23 204.52.130.70 198.202.0.37
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: ackpbsc - c:\windows\system32\ackpbsc.dll
Notify: acunlock - c:\program files\actividentity\activclient\acunlock.dll
Notify: DeviceNP - DeviceNP.dll
Notify: igfxcui - igfxdev.dll
Notify: OneCard - c:\program files\hewlett-packard\iam\bin\ASWLNPkg.dll
AppInit_DLLs: APSHook.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli ASWLNPkg
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
IFEO: image file execution options - svchost.exe
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\administrator\application data\mozilla\firefox\profiles\xwigrtz1.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3070524&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - My Web Search
FF - prefs.js: browser.startup.homepage - www.cnn.com
FF - prefs.js: keyword.URL - hxxp://search.mywebsearch.com/mywebsearch/GGmain.jhtml?st=kwd&ptb=4ED3BAEC-BF05-479E-984A-A7E38A9E18C8&n=77eda07d&ind=2012061821&p2=^HJ^xdm003^S01670^us&si=CIyKgfP017ACFYeo4AodSnbM1w&searchfor=
FF - prefs.js: network.proxy.type - 0
FF - component: c:\documents and settings\administrator\application data\mozilla\firefox\profiles\xwigrtz1.default\extensions\{28387537-e3f9-4ed7-860c-11e69af4a8a0}\components\dtTransparency.dll
FF - component: c:\documents and settings\administrator\application data\mozilla\firefox\profiles\xwigrtz1.default\extensions\{28387537-e3f9-4ed7-860c-11e69af4a8a0}\components\dtTransparency3.5.dll
FF - component: c:\documents and settings\administrator\application data\mozilla\firefox\profiles\xwigrtz1.default\extensions\{28387537-e3f9-4ed7-860c-11e69af4a8a0}\components\dtTransparency3.6.dll
FF - component: c:\documents and settings\administrator\application data\mozilla\firefox\profiles\xwigrtz1.default\extensions\{8a9386b4-e958-4c4c-adf4-8f26db3e4829}\components\PriceGongFF.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBook.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBookDB.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpNeoLogger.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSaturn.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSeymour.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartSelect.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartWebPrinting.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSWPOperation.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPLogging.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTC.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTL.dll
FF - component: c:\program files\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXREStub.dll
FF - component: c:\program files\searchcore for browsers\searchcore for browsers\firefoxextension\components\DataMngrHlpFF3.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\nprpplugin.dll
FF - plugin: c:\program files\real\realplayer\netscape6\nprpplugin.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_3_300_271.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SafeBoot;SafeBoot;c:\windows\system32\drivers\SafeBoot.sys [2009-2-20 109216]
R0 SbAlg;SbAlg;c:\windows\system32\drivers\SbAlg.sys [2009-2-20 51408]
R0 SbFsLock;SbFsLock;c:\windows\system32\drivers\SbFsLock.sys [2009-2-20 12960]
R0 SFAUDIO;Sonic Focus DSP Driver;c:\windows\system32\drivers\sfaudio.sys [2008-3-28 24064]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-10-15 108392]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSvcHst.exe [2009-10-15 108392]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2009-10-15 2477304]
S1 RsvLock;RsvLock;c:\windows\system32\drivers\rsvlock.sys [2009-2-20 12528]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
S2 0270701267538694mcinstcleanup;McAfee Application Installer Cleanup (0270701267538694);c:\docume~1\admini~1\locals~1\temp\027070~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\docume~1\admini~1\locals~1\temp\027070~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]
S2 accoca;ActivClient Middleware Service;c:\program files\actividentity\activclient\accoca.exe [2007-11-27 185896]
S2 ASBroker;Logon Session Broker;c:\windows\system32\svchost.exe -k Bioscrypt [2004-8-4 14336]
S2 ASChannel;Local Communication Channel;c:\windows\system32\svchost.exe -k Bioscrypt [2004-8-4 14336]
S2 ATService;AuthenTec Fingerprint Service;c:\program files\fingerprint sensor\AtService.exe [2008-10-3 1185016]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 Giraffic;Veoh Giraffic Video Accelerator;c:\program files\giraffic\veoh_girafficwatchdog.exe --service --> c:\program files\giraffic\Veoh_GirafficWatchdog.exe --service [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-3-11 135664]
S2 HpFkCryptService;Drive Encryption Service;c:\program files\hewlett-packard\drive encryption\HpFkCrypt.exe [2009-2-20 256544]
S2 HPFSService;File Sanitizer for HP ProtectTools;c:\program files\hewlett-packard\file sanitizer\HPFSService.exe [2009-9-6 77824]
S2 pdfcDispatcher;PDF Document Manager;c:\program files\pdf complete\pdfsvc.exe [2009-9-6 777240]
S2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-17 11032]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]
S2 Updater Service for StartNow Toolbar;Updater Service for StartNow Toolbar;c:\program files\startnow toolbar\toolbarupdaterservice.exe --> c:\program files\startnow toolbar\ToolbarUpdaterService.exe [?]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-13 250056]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2009-10-15 23888]
S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-9-6 228408]
S3 DAMDrv;DAMDrv;c:\windows\system32\drivers\DAMDrv.sys [2008-8-6 32256]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-8-24 106656]
S3 FLCDLOCK;HP ProtectTools Device Locking / Auditing;c:\windows\system32\flcdlock.exe [2008-8-6 349432]
S3 HP ProtectTools Service;HP ProtectTools Service;c:\program files\hewlett-packard\hp protecttools security manager\PTChangeFilterService.exe [2009-3-26 45056]
S3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2010-2-1 109568]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-7-14 113120]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20120828.002\NAVENG.SYS [2012-8-28 92704]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20120828.002\NAVEX15.SYS [2012-8-28 1601184]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl.sys [2011-6-27 18432]
S3 RoxMediaDB10;RoxMediaDB10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxMediaDB10.exe [2009-6-13 1120752]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2012-08-29 14:23:25 54016 ----a-w- c:\windows\system32\drivers\qodl.sys
2012-08-28 18:09:52 -------- d-----w- c:\documents and settings\administrator\application data\PriceGong
2012-08-28 14:59:44 -------- d-----w- c:\documents and settings\administrator\application data\SUPERAntiSpyware.com
2012-08-28 14:58:53 -------- d-----w- c:\program files\SUPERAntiSpyware
2012-08-28 02:52:46 -------- d--h--w- c:\windows\system32\GroupPolicy
2012-08-27 21:57:21 -------- dc-h--w- c:\windows\ie8
2012-08-24 14:22:51 -------- d-----w- c:\documents and settings\administrator\local settings\application data\Apple_Inc
2012-08-24 14:20:30 -------- d-----w- c:\program files\iPhone Configuration Utility
.
==================== Find3M ====================
.
2012-08-24 15:29:04 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-08-24 15:29:04 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-07-06 13:58:51 78336 ----a-w- c:\windows\system32\browser.dll
2012-07-04 14:05:18 139784 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2012-07-03 17:46:44 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-07-03 13:40:15 1866112 ----a-w- c:\windows\system32\win32k.sys
2012-07-02 17:49:33 916992 ----a-w- c:\windows\system32\wininet.dll
2012-07-02 17:49:32 43520 ------w- c:\windows\system32\licmgr10.dll
2012-07-02 17:49:32 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-07-02 12:05:43 385024 ------w- c:\windows\system32\html.iec
2012-06-07 00:59:42 1070152 ----a-w- c:\windows\system32\MSCOMCTL.OCX
2012-06-05 15:50:25 1372672 ----a-w- c:\windows\system32\msxml6.dll
2012-06-05 15:50:25 1172480 ----a-w- c:\windows\system32\msxml3.dll
2012-06-04 21:35:26 222448 ----a-w- c:\windows\system32\muweb.dll
2012-06-04 04:32:08 152576 ----a-w- c:\windows\system32\schannel.dll
2012-06-02 19:19:44 22040 ----a-w- c:\windows\system32\wucltui.dll.mui
2012-06-02 19:19:38 219160 ----a-w- c:\windows\system32\wuaucpl.cpl
2012-06-02 19:19:38 15384 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
2012-06-02 19:19:34 15384 ----a-w- c:\windows\system32\wuapi.dll.mui
2012-06-02 19:19:30 17944 ----a-w- c:\windows\system32\wuaueng.dll.mui
2012-06-02 19:18:58 275696 ----a-w- c:\windows\system32\mucltui.dll
2012-06-02 19:18:58 17136 ----a-w- c:\windows\system32\mucltui.dll.mui
.
============= FINISH: 10:27:13.42 ===============

Attached Files



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#2 gringo_pr

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Posted 30 August 2012 - 12:23 AM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

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Posted 01 September 2012 - 11:25 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 janeybean

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Posted 02 September 2012 - 08:11 PM

I am away for weekend without my laptop but will atart working on Tuesday after I return. Thanks so much

#5 gringo_pr

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Posted 02 September 2012 - 08:12 PM

see you then



gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 janeybean

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Posted 04 September 2012 - 08:01 AM

I can't disable the Symantec Corporate Edition. The selection to disable real-time protection is grayed out and the other options have locks by them. I did not finish running the ComboFix. Should I run anyway despite the warnings?

#7 gringo_pr

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Posted 04 September 2012 - 09:41 PM

yes but try it in safew mode


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 janeybean

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Posted 05 September 2012 - 07:13 AM

When I tried to boot into safe mode now it flashes a blue screen and then takes me back to the 'safe mode' 'safe mode with networking', etc. page. I've tried to restart windows normally and with both safe mode options but keep getting the blue screen flash and back to the same page.

#9 gringo_pr

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Posted 05 September 2012 - 12:44 PM

Hello

Lets get a deeper look into the system and see if something shows up.

Download and run OTL

Download OTL by Old Timer and save it to your Desktop.
  • Double click on OTL.exe to run it.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened and the that I need posted back here
    • Extra.txt <-- Will be minimized - save this one on your desktop in case I ask for it later
  • Please post the contents of OTL.txt in your next reply.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 janeybean

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Posted 07 September 2012 - 11:06 AM

Unfortunately, the computer is stuck in an endless loop and I cannot get it to reboot to do what you've requested. I think I'm just going to reformat and start over. Thank you for your assistance and patience with this issue. /JBean

#11 gringo_pr

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Posted 07 September 2012 - 12:47 PM

Thanks for letting me know

I can most likely help you remove any files you need before you format the computer


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 gringo_pr

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Posted 10 September 2012 - 08:28 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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