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"Windows could not start because following is missiong or corrupt : \windows/system32\config\system"


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19 replies to this topic

#1 NikiLynn

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Posted 29 August 2012 - 11:14 AM

This is the error message I'm getting, help me, please! I don't have a lot of stuff not backed up, but some Quicken files and pictures I really would rather not lose. If the past I feel like I had someone fix this for me, but had to create a "restore point?" Is this correct?

Thanks in advance to anyone who can help me out!

Niki

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#2 Allan

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Posted 29 August 2012 - 11:34 AM

Boot to the XP CD and select R (Recovery Console)

At the command prompt type:

ren c:\windows\system32\config\system system.old
copy c:\windows\repair\system c:\windows\system32\config

Reboot

Edited by Allan, 29 August 2012 - 11:34 AM.


#3 NikiLynn

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Posted 29 August 2012 - 01:56 PM

Can you clarify the XP CD? Is this soomething that came with my desktop? The only disk I found in with my manuals, etc. says HP Upgrade Assistant.

#4 Allan

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Posted 29 August 2012 - 01:59 PM

You need an XP CD to get to the recovery console. If you don't have one, perhaps you can borrow one. It should be the same version of XP as is installed on your system.

#5 NikiLynn

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Posted 29 August 2012 - 05:52 PM

Okay, I was able to borrow one, but not sure if it's compatible. The disk says Operating System CD Microsoft Windows XP Home PS2. The front of my tower says Microsoft Windows XP Media Center Edition.

#6 hamluis

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Posted 29 August 2012 - 07:08 PM

<<Operating System CD Microsoft Windows XP Home PS2>>

I think that's a transposition error...should be Windows XP Home SP2, IMO :).

I don't believe that disk will do, since XP MCE is based upon XP Pro...and the system files may not be compatible with XP MCE.

Louis

#7 NikiLynn

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Posted 29 August 2012 - 07:36 PM

You are correct, Louis. It's SP2, not PS2. Geez, my gamer kids have me thinking playstation, I think ;-) But, it sounds like that won't work?

#8 Allan

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Posted 30 August 2012 - 07:04 AM

You can try. The likelihood is that it will not work, but you can't hurt anything. If you get to the Recovery Console you can follow the instructions in my post above.

#9 NikiLynn

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Posted 06 September 2012 - 06:23 PM

Alright, I have an XP Pro disk. I got to the point where I could go to the recovery console. It's asking "Which Windows installation would you like to run?"

H:\MiniNT or H:\I386

Which do I choose?

#10 AustrAlien

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Posted 06 September 2012 - 06:35 PM

H: represents the HP recovery partition. The XP Recovery Console is not seeing the Windows installation on C: drive.

Let's try this ....

Choose either of the two options offered: You may have to log on ... in which case leave the boxes empty and simply press the <ENTER> key.
What do you see next? Do you see a command prompt in the command window? If so, type

C: and press the <ENTER> key. What do you see now?

Do you see the prompt changed to C:\>_ ?
If so, type

dir and press <ENTER>.
What do you see?
AustrAlien
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#11 NikiLynn

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Posted 06 September 2012 - 07:47 PM

I do see the C: after I typed "dir," I see "Directory of C:" Then, shortly after, "and error occurred during directory enumeration." But then under it, I see C:\>

Is this promising!?

#12 AustrAlien

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Posted 06 September 2012 - 08:00 PM

Yes, this is promising!

Let's try this ...

At the C:> prompt, type

chkdsk /r and press <ENTER>.

(Note the space between chkdsk and /r)

chdksk should now run and check the disk file-system for errors and hopefully repair what is necessary.

Allow the process to complete without interruption, no matter how long it might take!

When finished, note down what you see on-screen ... and post it for us to see.

Then type exit at the prompt and press <ENTER> to restart the computer. Remove the XP CD from the tray and allow Windows to attempt to start normally. Success?
AustrAlien
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#13 NikiLynn

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Posted 06 September 2012 - 11:00 PM

After it finished running, the screen reads:

CHKDSK found and fixed one or more errors on the volume.
186072828 kilobytes total disk space.
550055108 kilobytes are available.

4096 bytes in each allocation unit.
46529308 total allocation units on disk.
13763777 allocation units available on disk.

C:\>

Trying to restart now...let's see....

Looks good! Everything seems to be loading a little slowly, is that normal? Not sure what caused all this, wondering if I should do a virus or malware scan?

#14 AustrAlien

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Posted 06 September 2012 - 11:11 PM

No, the problem is not in any way related to malware/virus infection.

Disk file-system corruption sometimes happens, most often when the computer is shut down improperly (for example by using the pwoer OFF button instead of the proper shutdown procedure) and quite often when the hard drive starts developing bad sectors.

Assuming your computer has loaded Windows successfully, let's run chkdsk /r again, and get a look at any recent logs.
  • Please post all recent logs that you can find.
Use the Windows Error Checking utility (Check Disk), with the options to fix file system errors and scan the disk surface for errors, attempt recovery of data and repair the disk.
  • Open "My Computer"
  • Right-click on the drive that you wish to check > Properties > Tools > and in the "Error checking" section, click on "Check now".
  • Place a tick in both boxes > Start.
  • If the disk you have chosen is the system disk:
  • A message will notify you that a restart is necessary: Click OK, and close all windows.
  • Re-start the computer. The disk will be checked when the system boots.
    This test will take some time to run and at times may appear stalled but just let it run.
  • When the disk check is complete, the system will re-start automatically and load Windows.

A log of the disk check is recorded only if the scheduled re-start is used, and only for drives on the same HDD as the Operating System.
To open Event Viewer and view the log:
  • Go to Start > Run > and type eventvwr and press the <ENTER> key.
    The Event Viewer window will open.
  • In the left pane, click on Application.
  • In the right pane, at the top, click on the column heading Source to sort the list alphabetically.
  • Look in the Source column for "Winlogon", with an entry corresponding to the date and time of the disk check.
  • Double-click on that entry to view the log.
  • Click on the Posted Image button to copy the log text to the clipboard.
  • Paste the log text into your next reply.

AustrAlien
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#15 NikiLynn

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Posted 07 September 2012 - 07:32 PM

I've gotten to that point, but when I click on the icon to copy to clipboard, it does nothing. Is there a work around for that?




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