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Installed more memory!


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#1 amason51

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Posted 29 August 2012 - 09:50 AM

Just installed more memory on computer but now one or two programs are crashing i.e browser, Firefox! Have used Windows memory diagnostic tool and it has found nothing wrong?

Have taken it back to shop but they found nothing wrong either. Have also used Whocrashed program and that found nothing wrong either?

Any suggestions?

Thanks

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#2 rotor123

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Posted 29 August 2012 - 11:22 AM

Revert back to the old memory configuration and see if it is still crashing or not.

It could be a coincidence that the crashing started with the memory upgrade, that is why reverting to the old configuration will be a diagnostic for that.

It is possible for the memory to be good and still not be completely compatible with your hardware. That is why the first and best test in my opinion is reverting to what was working as a test.

If no problems with the old setup, then try a different brand of memory or check with the computer maker for recommendations.

Certain brands are know to be picky.

Or you can post make and model of computer or if non brand name make & model of motherboard.

Cheers
Roger

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

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#3 amason51

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Posted 29 August 2012 - 12:05 PM

Revert back to the old memory configuration and see if it is still crashing or not.

It could be a coincidence that the crashing started with the memory upgrade, that is why reverting to the old configuration will be a diagnostic for that.

It is possible for the memory to be good and still not be completely compatible with your hardware. That is why the first and best test in my opinion is reverting to what was working as a test.

If no problems with the old setup, then try a different brand of memory or check with the computer maker for recommendations.

Certain brands are know to be picky.

Or you can post make and model of computer or if non brand name make & model of motherboard.

Cheers
Roger

Thx for the reply. Yes I`ve gone back to the original set-up and it works fine. I`ve got a HP/Compaq CQ1140uk

Thx Andrew

#4 rotor123

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Posted 29 August 2012 - 12:40 PM

I did see this Google search as maybe being the easiest course to get compatible memory.

Since it is OK with the old memory it does sound like a compatibility issue. You computer may just be Picky, some are.

Good Luck
Roger

Fortune Cookie says: Fortune not Found: Abort, Retry, Ignore?

Sent from my All-In-One Desktop. Perfect for Internet, Not for heavy usage or gaming however.

How Does a computer get Infected? http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/
Forum Rules,    The BC Welcome Guide

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