Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.If you can please print this topic
it will make it easier for you to follow the instructions and complete all of the necessary steps.
Follow the instructions on this page.
Preparation Guide For Use Before Using Malware Removal Tools and Requesting Helphttp://www.bleepingcomputer.com/forums/topic466837.html
Post the logs for my review.