Please read through these instructions to familiarize yourself with what to expect when this tool runs
Refer to the ComboFix User's Guide
Download ComboFix from one of these locations:Link 1Link 2* IMPORTANT- Save ComboFix.exe to your Desktop
====================================================Disable your AntiVirus and AntiSpyware applications
as they will interfere with our tools and the removal. If you are unsure how to do this, please refer to our sticky topic How to disable your security applications
Double click on ComboFix.exe & follow the prompts.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
- As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
- Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt
in your next reply for further review.