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May someone please help me with my combofix log


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#1 livloud

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Posted 28 August 2012 - 07:38 PM

Im new to this, although the tech guy at work stated to run combofix and post log here for someone to interperet. Is posting my log here safe? Can someone assist me? I have it saved to my desktop. Ran malwarebytes and found trojan viruses had them terminated. Still receiving search page redirection and small corner popups.

thanks
Robert

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#2 boopme

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Posted 28 August 2012 - 07:48 PM

Hello Robert,having run ComboFix we need to see that and a DDS log. Also include the MBAM log you ran.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip the GMER step and instead post the ComboFix log you posted earlier.

Let me know if that went well.
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