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Memory, CPU or mobo trouble?


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7 replies to this topic

#1 LordSoren

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Posted 27 August 2012 - 09:07 PM

CPU: AMD-FX 8140 Eight-core 4154 Mhz, 4 Cores, 8 Logical Processors
RAM: 16GB Corsair Vengeance (4x4GB)
OS: Windows 7, 64-bit, 6.1.7601, SP1, build 7601

Over the past 3 days, my computer has crashed 7 times, resulting in BSODs:
SYSTEM_SERVICE_EXCEPTION (4 times)
RDR_FILE_SYSTEM
IRQL_NOT_LESS_OR_EQUAL
ATTEMPTED_WRITE_TO_READONLY_MEMORY

Attached is the output from a minidump viewing program called BlueScreenView. My first thought was bad memory, despite being a new computer, so I tried to run memtest86, however this froze during Test 2 [Address test, own address, Parallel] - I don't think a memory test program should freeze if it encounters an error...

Any ideas/tests/next steps would be welcome. Thanks in advance,

Soren

Attached Files



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#2 Artrooks

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Posted 28 August 2012 - 11:45 AM

Hello LordSoren,

( 1 ) Any new hardware, software, malware, or error messages just before the recent round of BSOD?


( 2 ) Run BlueScreenView.exe again.
  • When the scan has completed, click "Edit" from top menu, then "Select all."
  • Go to "File," "Save selected items."
  • Save it as BSOD.txt. Double click on the BSOD.txt, highlight the entire file, and copy it into your next post.

( 3 ) To help us get a better look at your computer hardware, please follow the instructions below to "Publish a Snapshot" of your system using Speccy.
http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792

Below is only for those who cannot get online:
  • Please take caution when attaching a text file to your post if you cannot copy/paste the link, per above instructions. You will need to edit the text file to make sure that your Windows Key is not present.

( 4 ) How did you attempt to run MemTest86?

Regards,
Brooks



 


#3 LordSoren

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Posted 28 August 2012 - 09:23 PM

( 1 ) No new hardware/software installs, system is monitored by BitDefender 2012 Internet Security so I don't think there is any malware.

( 2 ) File attached

( 3 ) http://speccy.piriform.com/results/Y10U4SzCfGJ7wpJtfT2ingS

( 4 ) I burned the ISO to a CD and ran it as a stand alone -- Memtest86 Version 4.0a CD

The BSOD file is now longer than yesterday, I have had 3 or 4 more crashes since then.

Attached Files


Edited by LordSoren, 28 August 2012 - 09:24 PM.


#4 caperjac

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Posted 29 August 2012 - 05:32 AM

may I



==================================================
Dump File : 082812-17316-01.dmp
Crash Time : 28/08/2012 10:09:42 PM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f190
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f190
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082812-17316-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 418,584
==================================================

==================================================
Dump File : 082812-13228-01.dmp
Crash Time : 28/08/2012 8:03:09 PM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`001904fb
Parameter 2 : fffff880`03554798
Parameter 3 : fffff880`03553ff0
Parameter 4 : fffff880`014e1fe0
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+9cfe0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082812-13228-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 418,584
==================================================

==================================================
Dump File : 082812-12043-01.dmp
Crash Time : 28/08/2012 7:58:54 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`0478d8ec
Parameter 3 : fffff880`081a0f90
Parameter 4 : 00000000`00000000
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+3c8ec
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082812-12043-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 418,584
==================================================

==================================================
Dump File : 082812-12230-01.dmp
Crash Time : 28/08/2012 8:02:27 AM
Bug Check String : REFERENCE_BY_POINTER
Bug Check Code : 0x00000018
Parameter 1 : fffffa80`0cce9c90
Parameter 2 : fffffa80`109f5060
Parameter 3 : 00000000`00000001
Parameter 4 : 04000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082812-12230-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 418,584
==================================================

==================================================
Dump File : 082712-21996-01.dmp
Crash Time : 27/08/2012 9:26:12 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02883caa
Parameter 3 : fffff880`09724620
Parameter 4 : 00000000`00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+81a14
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082712-21996-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 418,584
==================================================

==================================================
Dump File : 082712-11918-01.dmp
Crash Time : 27/08/2012 9:13:44 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`029fa617
Parameter 3 : fffff880`099c0880
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082712-11918-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 418,584
==================================================

==================================================
Dump File : 082612-12058-01.dmp
Crash Time : 26/08/2012 8:24:00 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`03f1b159
Parameter 3 : fffff880`080fc910
Parameter 4 : 00000000`00000000
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+10159
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082612-12058-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 418,584
==================================================

==================================================
Dump File : 082612-11949-01.dmp
Crash Time : 26/08/2012 8:05:22 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`000c6270
Parameter 3 : fffff880`084fbf60
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+76270
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082612-11949-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 418,584
==================================================

==================================================
Dump File : 082612-11887-01.dmp
Crash Time : 26/08/2012 7:18:48 PM
Bug Check String : RDR_FILE_SYSTEM
Bug Check Code : 0x00000027
Parameter 1 : 00000000`baad0073
Parameter 2 : fffff880`0779c718
Parameter 3 : fffff880`0779bf70
Parameter 4 : fffff800`02894668
Caused By Driver : rdbss.sys
Caused By Address : rdbss.sys+11dda
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082612-11887-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 418,584
==================================================

==================================================
Dump File : 082612-11762-01.dmp
Crash Time : 26/08/2012 4:19:33 PM
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`000048d0
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`0296d4cc
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082612-11762-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 418,584
==================================================

==================================================
Dump File : 082612-11902-01.dmp
Crash Time : 26/08/2012 10:22:44 AM
Bug Check String : ATTEMPTED_WRITE_TO_READONLY_MEMORY
Bug Check Code : 0x000000be
Parameter 1 : fffff880`00eb7c80
Parameter 2 : 00000000`0307b121
Parameter 3 : fffff880`029d91c0
Parameter 4 : 00000000`0000000a
Caused By Driver : Wdf01000.sys
Caused By Address : Wdf01000.sys+2ec80
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082612-11902-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 418,584
==================================================

==================================================
Dump File : 082612-11668-01.dmp
Crash Time : 26/08/2012 10:06:28 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`028e3627
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082612-11668-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 418,584


My answers are my opinion only,usually


#5 Artrooks

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Posted 29 August 2012 - 10:45 AM

Thanks caperjac.


Soren, a few things you should try:

1 ) I would start by running Windows Check Disk on your system drive:
  • Double click on the "(My) Computer" icon on your desktop or in your Start Menu.
  • Right click on the drive to test and click "Properties."
  • Select "Tools" tab and under "Error checking" click "Check now."
  • Make sure that only the follow box is checked.
    • Automatically fix file system errors.
  • Click "Start."
  • Click "Schedule disk check" then reboot your computer.

2 ) Attempt to test memory again:
You reported that the memory test froze. It would be nice to be able to check the memory. I like MemTest86+ run from a bootable CD. I would start by testing the memory in pairs: Dimm_A2 and Dimm_B2. Remove chips in Dimm_A1 and Dimm_B1. Run the computer for a while with just two memory modules, then run MemTest86+; ideally over night (12 hours) or until an error is reported. If the computer freezes, you can also run with just one memory module in Dimm_A2. If you test one module at a time, the longer the better, but at least 8-10 full passes per module for "minimal confidence."


3 ) Go to this Asus site and verify that this is your motherboard. There are three newer BIOS updates that report "Improved system stability" and a chipset driver dated 01/05/2012. Update all drivers. Make sure you fully understand how to update the Bios before attempting (consult your motherboard manual for a how-to).


4 ) Graphics:
Radeon X1950 Series
DirectX Support: 9.0c

AMD Catalyst™ Display Driver
From above website:
Note: "AMD's DirectX 9 ATI Radeon graphics accelerators are not officially supported under Windows 7. If the user chooses to, they can install the ATI Catalyst Windows Vista graphics driver under Windows 7. Please be aware that none of the new Windows 7 graphics driver (WDDM 1.1) features are supported (as the Windows Vista level graphics driver is limited to WDDM 1.0 level support). "


5 ) Run OCZ Toolbox, if it is available, to check for a firmware update for your SSD drives. If there is an update, read so you understand all precautions, benefits, and risks involved before attempting an update.

Regards,
Brooks



 


#6 LordSoren

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Posted 29 August 2012 - 09:48 PM

( 1 ) Chkdsk done on C and D drives, found and fixed errors

( 2 ) Going to do this tonight

( 3 ) Bios Updated to most recent release

( 4 ) Installed latest *shudders* vista drivers. I do plan on upgrading my video card, so hopefully that will tide me over.

( 5 ) There is a newer release of the OCZ firmware but I have heard nothing but horror stories of it, so unless everything else fails, I will be avoiding it.

However with the upgrade to the bios and video card drivers and chkdsk done, I have had a fairly stable system tonight. Hopefully 1, 3 or 4 fixed it. I'll be back tomorrow.

#7 LordSoren

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Posted 31 August 2012 - 07:59 AM

No crashes to report. Looks like one of the fixes you suggested did it.

Thanks for the help, Artrooks.

Soren

#8 Artrooks

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Posted 31 August 2012 - 08:27 AM

I'm glad to hear your system has improved. :)

Regards,
Brooks



 





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