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M?config.exe


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#1 chris156

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Posted 13 March 2006 - 08:42 PM

I have a number of programs on my computer and none of them can seem to stop the process m?config.exe from starting. It seems to have copied itself into the registry because it starts up everytime I reboot the computer. It also starts up with certain programs. McAfee recognizes it as a virus when it starts up but is unable to clean, quarantine or delete the virus. The programs I currently have on my computer are McAfee, Spybot, Adaware, Win Tasks, Registry Booster, and True Sword. With Win Tasks I can stop the process temporarily.

Any help would be very much appreciated,
Chris

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#2 boopme

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Posted 13 March 2006 - 09:46 PM

Hello chris156, First Welcome to Bleeping Computer. This is an undesirable program. You will find the solution to cleaning your PC by following the instructions in our tutorial HERE.
Please post back with your results or any further questions.
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#3 chris156

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Posted 14 March 2006 - 02:18 PM

Ok, I downloaded Autoruns, and ran it in safe mode. I didn't see anything that I thought was unusual, but to be honest I'm not really sure what to look for. I saved the list that Autoruns came up with so I can post that here if it would help. I noticed that m?config.exe seems to be located in the system32 file, however, when I stop the process, the file is no longer there.

#4 quietman7

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Posted 14 March 2006 - 02:26 PM

You might also try downloading and running the Purity Scan uninstaller. Reboot afterwards.

Mentioned by Symantec under removal instructions
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#5 chris156

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Posted 14 March 2006 - 02:49 PM

I downloaded and ran the OiUninstaller and then rebooted and that seems to have worked. The problem does not start up when I reboot or when I use the programs that used to also cause it to start. Is there anything else I should do to make sure the problem is gone?

Thanks for your help,
chris156

#6 quietman7

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Posted 14 March 2006 - 02:58 PM

If your not experiencing any more problems, then that should do it. I suggest you SET A NEW RESTORE POINT to prevent future reinfection from an old restore point AFTER cleaning your system of any malware infection. Any malware you picked up could have been saved in System Restore. Setting a new restore point will help prevent any future reinfection and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to set a new RESTORE POINT:
1. Go to Start > Programs > Accessories > System Tools and click "System Restore".
2. Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
3. Then go to Start > Run and type: Cleanmgr
4. Click "OK".
5. Click the "More Options" Tab.
6. Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
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#7 chris156

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Posted 14 March 2006 - 03:20 PM

Ok, thanks for your help,
chris156

#8 quietman7

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Posted 14 March 2006 - 03:30 PM

Your welcome chris.
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