I recently formatted my computer, (3 times) because I suspected that I had a virus that wouldn't let me on the internet. I ran CCleaner before I reformatted and let it fix all the problems found in the registry. (Now I am regretting that I done this because I didn't know what I was doing). I done a backup of what it fixed but when I reformatted the computer after, I didn't save it on my memory stick. Now I am still having problems getting on the computer. Everytime that I open IE I get an error message that it needs to shut down.
AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: mshtml.dll
ModVer: 6.0.2900.2180 Offset: 0007f44d
I have searched Microsoft and it had some information and the article stated to update to the latest updates and this should fix the problem, but when I try to update my computer, it goes to a not available screen and won't let me update.
I have already had a post in the Am I affected area of this forum and had someone to help me. We done several different steps and concluded that I don't have a virus or malware on the computer at this time and he suggested that I post in the XP forum. Hopefully someone can help me fix my computer.
Thank you for your time
Operating System Information
Windows XP Professional 32-bit, Service Pack 2 (Build 5.01.2600)
Edited by crystalm36, 26 August 2012 - 09:56 PM.