Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

MyStart Incredibar in Firefox


  • This topic is locked This topic is locked
3 replies to this topic

#1 creekdipper

creekdipper

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:09:21 PM

Posted 26 August 2012 - 02:04 PM

Hi there! I would like to ask for some help to get rid of this problem I'm having with the MyStart Incredibar that pops up whenever I load Firefox. First, I tried searching the net for a solution, which brought me to your website. I have followed your instructions specifically (I hope I didn't miss anything!). I would so appreciate some help in resolving this issue. Thank you so much for your time and any help you can give me.


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.5.1
Run by Natalie at 12:28:12 on 2012-08-26
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.1013.200 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\System32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Novatel Wireless\Verizon\Drivers\NWHelper_001.exe
C:\Program Files\QUALCOMM\QDLService2k\QDLService2kSierra.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\windows\system32\ThpSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\TECO\TecoService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\windows\system32\igfxsrvc.exe
C:\Program Files\TOSHIBA WWAN Manager\bin\gbxApp.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\Utilities\KeNotify.exe
C:\Program Files\TOSHIBA\TECO\Teco.exe
C:\Windows\System32\ThpSrv.exe
C:\program files\toshiba wwan manager\bin\gbx4log.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Users\Natalie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\windows\system32\igfxext.exe
C:\Program Files\Evernote\Evernote\EvernoteClipper.exe
C:\Program Files\PdaNet for Android\PdaNetPC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Users\Natalie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Natalie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Natalie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Natalie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\TOSHIBA\TPHM\TPCHSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSENotify.exe
C:\Program Files\TOSHIBA\TPHM\TPCHWMsg.exe
C:\windows\system32\SearchIndexer.exe
C:\Users\Natalie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Natalie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\windows\system32\taskhost.exe
C:\Users\Natalie\Downloads\Defogger.exe
C:\windows\system32\conhost.exe
C:\Users\Natalie\AppData\Local\Google\Chrome\Application\chrome.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\conhost.exe
C:\windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uWindow Title = Internet Explorer, optimized for Bing and MSN
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\oracle\javafx 2.1 runtime\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: LastPass Browser Helper Object: {95d9ecf5-2a4d-4550-be49-70d42f71296e} - c:\program files\lastpass\LPBar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2ssv.dll
TB: LastPass Toolbar: {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - c:\program files\lastpass\LPBar.dll
TB: {32099AAC-C132-4136-9E9A-4E364A424E17} - No File
uRun: [Google Update] "c:\users\natalie\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Xvid] c:\program files\xvid\CheckUpdate.exe
uRun: [GoogleChromeAutoLaunch_4846140637A8A9E7EC96268DAD771C14] "c:\users\natalie\appdata\local\google\chrome\application\chrome.exe" --no-startup-window
mRun: [<NO NAME>]
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [coreworks] "c:\program files\toshiba wwan manager\bin\gbxapp.exe" runatstartup
mRun: [SVPWUTIL] c:\program files\toshiba\utilities\SVPWUTIL.exe SVPwUTIL
mRun: [HWSetup] c:\program files\toshiba\utilities\HWSetup.exe hwSetUP
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [KeNotify] c:\program files\toshiba\utilities\KeNotify.exe
mRun: [Teco] "%ProgramFiles%\TOSHIBA\TECO\Teco.exe" /r
mRun: [TWebCamera] "c:\program files\toshiba\toshiba web camera application\TWebCamera.exe" autorun
mRun: [ThpSrv] c:\windows\system32\thpsrv /logon
mRun: [TUSBSleepChargeSrv] %ProgramFiles%\TOSHIBA\TOSHIBA USB Sleep and Charge Utility\TUSBSleepChargeSrv.exe
mRun: [ToshibaServiceStation] "c:\program files\toshiba\toshiba service station\ToshibaServiceStation.exe" /hide:60
mRun: [TosWaitSrv] %ProgramFiles%\TOSHIBA\TPHM\TosWaitSrv.exe
mRun: [TosVolRegulator] c:\program files\toshiba\tosvolregulator\TosVolRegulator.exe
mRun: [TosSENotify] c:\program files\toshiba\toshiba hdd ssd alert\TosWaitSrv.exe
mRun: [TosReelTimeMonitor] %ProgramFiles%\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
mRun: [KeePass 2 PreLoad] "c:\program files\keepass password safe 2\KeePass.exe" --preload
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\users\natalie\appdata\roaming\micros~1\windows\startm~1\programs\startup\everno~1.lnk - c:\program files\evernote\evernote\EvernoteClipper.exe
StartupFolder: c:\users\natalie\appdata\roaming\micros~1\windows\startm~1\programs\startup\pdanet~1.lnk - c:\program files\pdanet for android\PdaNetPC.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: Add to Evernote 4.0 - c:\program files\evernote\evernote\EvernoteIE.dll/204
IE: E&xport to Microsoft Excel - c:\progra~1\mif5ba~1\office12\EXCEL.EXE/3000
IE: LastPass - file://c:\program files\lastpass\context.html?cmd=lastpass
IE: LastPass Fill Forms - file://c:\program files\lastpass\context.html?cmd=fillforms
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://c:\program files\evernote\evernote\EvernoteIE.dll/204
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mif5ba~1\office12\ONBttnIE.dll
IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {95D9ECF5-2A4D-4550-BE49-70D42F71296E} - c:\program files\lastpass\LPBar.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mif5ba~1\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_04-windows-i586.cab
DPF: {CAFEEFAC-0017-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_04-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_04-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{A23846AC-8570-466C-9C1B-799C028152D4} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{A23846AC-8570-466C-9C1B-799C028152D4}\242716B656051646 : DhcpNameServer = 10.1.10.1
TCP: Interfaces\{A23846AC-8570-466C-9C1B-799C028152D4}\242716B656051646D27657563747 : DhcpNameServer = 10.1.10.1
TCP: Interfaces\{A23846AC-8570-466C-9C1B-799C028152D4}\65562796A7F6E602D494649443531303C4021344441302355636572756 : DhcpNameServer = 192.168.42.1
TCP: Interfaces\{A23846AC-8570-466C-9C1B-799C028152D4}\7456F627765623 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{A23846AC-8570-466C-9C1B-799C028152D4}\C416277656350727573656D27657563747 : DhcpNameServer = 192.168.1.254 192.168.33.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\natalie\appdata\roaming\mozilla\firefox\profiles\gf9katpk.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://mystart.incredibar.com/mb110?a=6PQlgadVjN&i=26
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: c:\program files\oracle\javafx 2.1 runtime\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\programdata\best buy pc app\npBestBuyPcAppDetector.dll
FF - plugin: c:\users\natalie\appdata\local\google\update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: c:\users\natalie\appdata\roaming\mozilla\firefox\profiles\gf9katpk.default\extensions\{195a3098-0bd5-4e90-ae22-ba1c540afd1e}\plugins\npGarmin.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2012-3-20 171064]
R0 Thpdrv;TOSHIBA HDD Protection Driver;c:\windows\system32\drivers\thpdrv.sys [2009-6-29 30272]
R0 Thpevm;TOSHIBA HDD Protection - Shock Sensor Driver;c:\windows\system32\drivers\Thpevm.sys [2009-6-29 13120]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2011-10-8 218688]
R1 MpKsl2bd09764;MpKsl2bd09764;c:\programdata\microsoft\microsoft antimalware\definition updates\{7237f8b7-4cc7-4cad-9d4a-21e26077e0da}\MpKsl2bd09764.sys [2012-8-26 29904]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 TVALZFL;TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Filter Driver;c:\windows\system32\drivers\TVALZFL.sys [2009-6-19 12920]
R3 PGEffect;Pangu effect driver;c:\windows\system32\drivers\PGEffect.sys [2010-5-30 24064]
R3 pneteth;PdaNet Broadband;c:\windows\system32\drivers\pneteth.sys [2012-5-6 13312]
R3 qcfiltersra2k;Gobi 2000 USB Composite Device Filter Driver(1199-9001);c:\windows\system32\drivers\qcfiltersra2k.sys [2010-4-26 5248]
R3 qcusbnetsra2k;Gobi 2000 USB-NDIS miniport(1199-9001);c:\windows\system32\drivers\qcusbnetsra2k.sys [2010-4-26 209408]
R3 qcusbsersra2k;Gobi 2000 USB Device for Legacy Serial Communication(1199-9001);c:\windows\system32\drivers\qcusbsersra2k.sys [2010-4-26 106880]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2012-7-27 63960]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-5-16 250056]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2012-3-20 74112]
S3 NWUSBCDFIL;Novatel Wireless Installation CD;c:\windows\system32\drivers\NwUsbCdFil.sys [2010-7-8 20480]
S3 NWUSBModem_000;Novatel Wireless USB Modem Driver (vGEN);c:\windows\system32\drivers\nwusbmdm_000.sys [2010-7-8 176384]
S3 NWUSBPort_000;Novatel Wireless USB Status Port Driver (vGEN);c:\windows\system32\drivers\nwusbser_000.sys [2010-7-8 176384]
S3 NWUSBPort2_000;Novatel Wireless USB Status2 Port Driver (vGEN);c:\windows\system32\drivers\nwusbser2_000.sys [2010-7-8 176384]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2010-5-30 189984]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2010-5-30 277536]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-7-2 52224]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
SUnknown MpKsl18c2f309;MpKsl18c2f309; [x]
.
=============== Created Last 30 ================
.
2012-08-26 13:18:50 56200 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{7237f8b7-4cc7-4cad-9d4a-21e26077e0da}\offreg.dll
2012-08-26 13:18:50 29904 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{7237f8b7-4cc7-4cad-9d4a-21e26077e0da}\MpKsl2bd09764.sys
2012-08-26 12:57:24 7023536 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{7237f8b7-4cc7-4cad-9d4a-21e26077e0da}\mpengine.dll
2012-08-26 00:41:27 7023536 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2012-08-21 03:46:32 2345984 ----a-w- c:\windows\system32\win32k.sys
2012-08-21 03:46:29 102912 ----a-w- c:\windows\system32\browser.dll
2012-08-21 03:46:28 41984 ----a-w- c:\windows\system32\browcli.dll
2012-08-21 03:46:24 769024 ----a-w- c:\windows\system32\localspl.dll
2012-08-09 02:30:47 -------- d-----w- c:\program files\Mozilla Maintenance Service
2012-08-09 02:25:59 105400 ----a-w- c:\program files\mozilla firefox\smime3.dll
2012-08-09 02:25:57 170936 ----a-w- c:\program files\mozilla firefox\softokn3.dll
2012-08-09 02:25:57 158648 ----a-w- c:\program files\mozilla firefox\ssl3.dll
2012-08-09 02:25:36 866992 ----a-w- c:\program files\mozilla firefox\uninstall\helper.exe
2012-08-09 02:25:29 285624 ----a-w- c:\program files\mozilla firefox\updater.exe
2012-08-09 02:25:22 19896 ----a-w- c:\program files\mozilla firefox\xpcom.dll
2012-07-27 20:51:30 184248 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M ====================
.
2012-08-21 03:23:12 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-08-21 03:23:11 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-07-06 03:06:30 772544 ----a-w- c:\windows\system32\npDeployJava1.dll
2012-07-06 03:06:20 687544 ----a-w- c:\windows\system32\deployJava1.dll
2012-06-29 00:16:58 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-06-29 00:09:01 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-06-29 00:08:59 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-06-29 00:04:43 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-06-29 00:00:45 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-06-25 21:04:24 1394248 ----a-w- c:\windows\system32\msxml4.dll
2012-06-07 01:59:42 1070152 ----a-w- c:\windows\system32\MSCOMCTL.OCX
2012-06-06 05:05:52 1390080 ----a-w- c:\windows\system32\msxml6.dll
2012-06-06 05:05:52 1236992 ----a-w- c:\windows\system32\msxml3.dll
2012-06-06 05:03:06 805376 ----a-w- c:\windows\system32\cdosys.dll
2012-06-02 22:12:32 2422272 ----a-w- c:\windows\system32\wucltux.dll
2012-06-02 22:12:13 88576 ----a-w- c:\windows\system32\wudriver.dll
2012-06-02 20:19:42 171904 ----a-w- c:\windows\system32\wuwebv.dll
2012-06-02 20:12:20 33792 ----a-w- c:\windows\system32\wuapp.exe
2012-06-02 04:45:04 67440 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2012-06-02 04:45:03 134000 ----a-w- c:\windows\system32\drivers\ksecpkg.sys
2012-06-02 04:40:59 369336 ----a-w- c:\windows\system32\drivers\cng.sys
2012-06-02 04:40:39 225280 ----a-w- c:\windows\system32\schannel.dll
2012-06-02 04:39:10 219136 ----a-w- c:\windows\system32\ncrypt.dll
.
============= FINISH: 12:30:32.48 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:21 PM

Posted 27 August 2012 - 01:26 AM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:21 PM

Posted 29 August 2012 - 11:14 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:11:21 PM

Posted 01 September 2012 - 11:18 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users