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Avast problem?


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22 replies to this topic

#1 bpitch27

bpitch27

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Posted 25 August 2012 - 02:40 AM

Tonight I went to start my computer and Avast wanted me to "complete its installation" although I have had it on my computer for awhile and updated to Avast 7 about a month ago. Next I knew, WinPatrol was asking for start up rights for something I believe a flashupdater? (sorry I didn't write it down) and I aborted and turned off my computer. When I restarted, I had the dreaded blue welcome screen and the computer went no further. I restarted in safe mode, but had no Internet connection. I looked in WinPatrol and after disabling aswAhAscr.dll and aswasOutExt.dll in start up (showing that they were added today) I have been able to reboot my computer and Internet is back. However, Avast is asking for the completion of installation again. I want to remove whatever is causing the trouble on the computer. I ran Malware and found nothing. I hope you will be able to help.

Update: While running gmer, WinPatrol asked for a new task to be added Task Scheduler:
avast! Emergency Update to C:\Program Files\Avast Software\Avast\AvastEmUpdate.exe
which I did not allow

Below is the dds.txt, and I have attached the attach.txt and ark.txt.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_33
Run by Bob P at 23:11:19 on 2012-08-24
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1204 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\Freemake\FreemakeUtilsService\FreemakeUtilsService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\imapi.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://my.yahoo.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: rcsd1.org\www
Trusted Zone: turbotax.com
Trusted Zone: musicmatch.com\online
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} - hxxp://www.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsi.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxp://www.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://by105fd.bay105.hotmail.msn.com/resources/MsnPUpld.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} - hxxp://ax.emsisoft.com/asquared.cab
DPF: {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{F2E55FB5-EA6F-4783-866B-A1F65D02B07A} : DhcpNameServer = 192.168.1.1
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\bob p\application data\mozilla\firefox\profiles\r02mkrai.default\
FF - prefs.js: browser.startup.homepage - hxxps://login.yahoo.com/config/mail?.intl=us&.done=http%3A%2F%2Fus.mg4.mail.yahoo.com%2Fdc%2Flaunch%3F.gx%3D1%26.rand%3D9ek35669dcaut|http://www.google.com/
FF - plugin: c:\documents and settings\bob p\application data\mozilla\firefox\profiles\r02mkrai.default\extensions\{195a3098-0bd5-4e90-ae22-ba1c540afd1e}\plugins\npGarmin.dll
FF - plugin: c:\documents and settings\bob p\application data\mozilla\firefox\profiles\r02mkrai.default\extensions\{4be68a18-deba-49e0-9e09-ee7796f3b62a}\plugins\npbilleo.dll
FF - plugin: c:\documents and settings\bob p\application data\mozilla\firefox\profiles\r02mkrai.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - plugin: c:\documents and settings\bob p\local settings\application data\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\progra~1\palm\packag~1\NPInstal.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_3_300_265.dll
FF - plugin: c:\windows\system32\npdeployJava1.dll
FF - plugin: c:\windows\system32\Npindeo.dll
FF - plugin: c:\windows\system32\npptools.dll
FF - plugin: c:\windows\system32\npwmsdrm.dll
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-12-30 729752]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-12-30 355632]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-12-30 21256]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-12-30 44808]
R2 Freemake Improver;Freemake Improver;c:\documents and settings\all users\application data\freemake\freemakeutilsservice\FreemakeUtilsService.exe [2012-1-21 76288]
S2 BFE;@%SystemRoot%\system32\bfe.dll,-1001;c:\windows\system32\svchost.exe -k LocalServiceNoNetwork [2004-8-11 14336]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 MpsSvc;@%SystemRoot%\system32\FirewallAPI.dll,-23090;c:\windows\system32\svchost.exe -k LocalServiceNoNetwork [2004-8-11 14336]
S2 Roxio Upnp Server 10;Roxio Upnp Server 10;"c:\program files\roxio\digital home 10\roxioupnpservice10.exe" --> c:\program files\roxio\digital home 10\RoxioUpnpService10.exe [?]
S2 RoxLiveShare10;LiveShare P2P Server 10;"c:\program files\common files\roxio shared\10.0\sharedcom\roxliveshare10.exe" --> c:\program files\common files\roxio shared\10.0\sharedcom\RoxLiveShare10.exe [?]
S2 RoxWatch10;Roxio Hard Drive Watcher 10;"c:\program files\common files\roxio shared\10.0\sharedcom\roxwatch10.exe" --> c:\program files\common files\roxio shared\10.0\sharedcom\RoxWatch10.exe [?]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-6-27 250056]
S3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\drivers\ivusb.sys --> c:\windows\system32\drivers\ivusb.sys [?]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-8-24 40776]
S3 PciCon;PciCon;\??\d:\pcicon.sys --> d:\PciCon.sys [?]
S3 Roxio UPnP Renderer 10;Roxio UPnP Renderer 10;"c:\program files\roxio\digital home 10\roxioupnprenderer10.exe" --> c:\program files\roxio\digital home 10\RoxioUPnPRenderer10.exe [?]
S3 RoxMediaDB10;RoxMediaDB10;"c:\program files\common files\roxio shared\10.0\sharedcom\roxmediadb10.exe" --> c:\program files\common files\roxio shared\10.0\sharedcom\RoxMediaDB10.exe [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2010-10-24 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-5-4 113120]
S4 SessionLauncher;SessionLauncher;c:\docume~1\bobp~1\locals~1\temp\dx9\sessionlauncher.exe --> c:\docume~1\bobp~1\locals~1\temp\dx9\SessionLauncher.exe [?]
.
=============== Created Last 30 ================
.
2012-08-25 02:36:48 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
.
==================== Find3M ====================
.
2012-08-21 09:13:15 729752 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2012-08-21 09:12:33 41224 ----a-w- c:\windows\avastSS.scr
2012-07-26 01:30:33 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-07-26 01:30:33 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-07-03 17:46:44 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-06-29 00:23:50 476976 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-06-29 00:23:46 472880 ----a-w- c:\windows\system32\deployJava1.dll
2012-06-28 22:50:51 73728 ----a-w- c:\windows\system32\javacpl.cpl
2012-06-02 19:19:44 22040 ----a-w- c:\windows\system32\wucltui.dll.mui
2012-06-02 19:19:38 219160 ----a-w- c:\windows\system32\wuaucpl.cpl
2012-06-02 19:19:38 15384 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
2012-06-02 19:19:34 15384 ----a-w- c:\windows\system32\wuapi.dll.mui
2012-06-02 19:19:30 17944 ----a-w- c:\windows\system32\wuaueng.dll.mui
2012-06-02 19:18:58 275696 ----a-w- c:\windows\system32\mucltui.dll
2012-06-02 19:18:58 214256 ----a-w- c:\windows\system32\muweb.dll
2012-06-02 19:18:58 17136 ----a-w- c:\windows\system32\mucltui.dll.mui
.
============= FINISH: 23:12:19.88 ===============

Attached Files



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#2 HelpBot

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Posted 30 August 2012 - 02:45 AM

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I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

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We need to see some information about what is happening in your machine. Please perform the following scan again:

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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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#3 schrauber

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Posted 31 August 2012 - 12:48 AM

Hello, bpitch27
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 4-5 days, we will have to close your topic.


Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.


Please post back with a fresh DDS-Logfile when you still need help with your problems.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

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#4 bpitch27

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Posted 31 August 2012 - 08:41 PM

Tom,

Here is the updated dds.txt and I have attached the attach.txt and ark.txt. All were completed with Avast disabled and all other instructions were followed. I do not have the original Windows disk as the computer did not ship with it (all those years ago!). I appreciate your help with this!

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_33
Run by Bob P at 16:26:57 on 2012-08-31
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1224 [GMT -4:00]
.
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\Freemake\FreemakeUtilsService\FreemakeUtilsService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\imapi.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\wscntfy.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://my.yahoo.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: rcsd1.org\www
Trusted Zone: turbotax.com
Trusted Zone: musicmatch.com\online
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} - hxxp://www.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsi.cab
DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxp://www.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://by105fd.bay105.hotmail.msn.com/resources/MsnPUpld.cab
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} - hxxp://ax.emsisoft.com/asquared.cab
DPF: {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_33-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{F2E55FB5-EA6F-4783-866B-A1F65D02B07A} : DhcpNameServer = 192.168.1.1
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\bob p\application data\mozilla\firefox\profiles\r02mkrai.default\
FF - prefs.js: browser.startup.homepage - hxxps://login.yahoo.com/config/mail?.intl=us&.done=http%3A%2F%2Fus.mg4.mail.yahoo.com%2Fdc%2Flaunch%3F.gx%3D1%26.rand%3D9ek35669dcaut|http://www.google.com/
FF - plugin: c:\documents and settings\bob p\application data\mozilla\firefox\profiles\r02mkrai.default\extensions\{195a3098-0bd5-4e90-ae22-ba1c540afd1e}\plugins\npGarmin.dll
FF - plugin: c:\documents and settings\bob p\application data\mozilla\firefox\profiles\r02mkrai.default\extensions\{4be68a18-deba-49e0-9e09-ee7796f3b62a}\plugins\npbilleo.dll
FF - plugin: c:\documents and settings\bob p\application data\mozilla\firefox\profiles\r02mkrai.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
FF - plugin: c:\documents and settings\bob p\local settings\application data\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\progra~1\palm\packag~1\NPInstal.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_3_300_265.dll
FF - plugin: c:\windows\system32\npdeployJava1.dll
FF - plugin: c:\windows\system32\Npindeo.dll
FF - plugin: c:\windows\system32\npptools.dll
FF - plugin: c:\windows\system32\npwmsdrm.dll
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-12-30 729752]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-12-30 355632]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-12-30 21256]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-12-30 44808]
R2 Freemake Improver;Freemake Improver;c:\documents and settings\all users\application data\freemake\freemakeutilsservice\FreemakeUtilsService.exe [2012-1-21 76288]
S2 BFE;@%SystemRoot%\system32\bfe.dll,-1001;c:\windows\system32\svchost.exe -k LocalServiceNoNetwork [2004-8-11 14336]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 MpsSvc;@%SystemRoot%\system32\FirewallAPI.dll,-23090;c:\windows\system32\svchost.exe -k LocalServiceNoNetwork [2004-8-11 14336]
S2 Roxio Upnp Server 10;Roxio Upnp Server 10;"c:\program files\roxio\digital home 10\roxioupnpservice10.exe" --> c:\program files\roxio\digital home 10\RoxioUpnpService10.exe [?]
S2 RoxLiveShare10;LiveShare P2P Server 10;"c:\program files\common files\roxio shared\10.0\sharedcom\roxliveshare10.exe" --> c:\program files\common files\roxio shared\10.0\sharedcom\RoxLiveShare10.exe [?]
S2 RoxWatch10;Roxio Hard Drive Watcher 10;"c:\program files\common files\roxio shared\10.0\sharedcom\roxwatch10.exe" --> c:\program files\common files\roxio shared\10.0\sharedcom\RoxWatch10.exe [?]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-6-27 250056]
S3 ivusb;Initio Driver for USB Default Controller;c:\windows\system32\drivers\ivusb.sys --> c:\windows\system32\drivers\ivusb.sys [?]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2012-8-24 40776]
S3 PciCon;PciCon;\??\d:\pcicon.sys --> d:\PciCon.sys [?]
S3 Roxio UPnP Renderer 10;Roxio UPnP Renderer 10;"c:\program files\roxio\digital home 10\roxioupnprenderer10.exe" --> c:\program files\roxio\digital home 10\RoxioUPnPRenderer10.exe [?]
S3 RoxMediaDB10;RoxMediaDB10;"c:\program files\common files\roxio shared\10.0\sharedcom\roxmediadb10.exe" --> c:\program files\common files\roxio shared\10.0\sharedcom\RoxMediaDB10.exe [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2010-10-24 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-5-4 113120]
S4 SessionLauncher;SessionLauncher;c:\docume~1\bobp~1\locals~1\temp\dx9\sessionlauncher.exe --> c:\docume~1\bobp~1\locals~1\temp\dx9\SessionLauncher.exe [?]
.
=============== Created Last 30 ================
.
2012-08-25 02:36:48 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
.
==================== Find3M ====================
.
2012-08-21 09:13:15 729752 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2012-08-21 09:12:33 41224 ----a-w- c:\windows\avastSS.scr
2012-07-26 01:30:33 70344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-07-26 01:30:33 426184 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-07-03 17:46:44 22344 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-06-29 00:23:50 476976 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-06-29 00:23:46 472880 ----a-w- c:\windows\system32\deployJava1.dll
2012-06-28 22:50:51 73728 ----a-w- c:\windows\system32\javacpl.cpl
.
============= FINISH: 16:27:58.57 ===============

Attached Files



#5 schrauber

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Posted 02 September 2012 - 08:19 AM

Hi,

Please go here

http://www.avast.com/uninstall-utility

and download and run the avast uninstaller. After a reboot please reinstall avast. Let me know if you still have any issues :).
regards,
schrauber

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#6 bpitch27

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Posted 02 September 2012 - 10:48 AM

Tom,

Removed and reinstalled Avast. As I reported in my first post, when I disabled aswAhAscr.dll and aswasOutExt.dll in Startup programs in WinPatrol, I have not seen any more issues but want to sure that there is nothing else I am missing. Is it okay to delete those two files? Is there anything else you saw in the scans I ran, and are there other scans we should be running?

Thanks!

#7 schrauber

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Posted 02 September 2012 - 12:51 PM

Hi,

the logfiles looking good. Please enable those files in Winpatrol. To make sure the reinstallation fixed the problem :).
regards,
schrauber

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#8 bpitch27

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Posted 02 September 2012 - 02:50 PM

First restart and no problems. Would like to keep topic open to see if there are any problems over the next couple of days. Any scans I should do now?

Any ideas what the problem may have been?

#9 schrauber

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Posted 03 September 2012 - 12:43 AM

No need for any scans at the moment, the logfiles looking great. Just let me know if there are any issues left :)
regards,
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#10 bpitch27

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Posted 03 September 2012 - 08:44 AM

No issues as of yet after several restarts. Did notice that System Restore had been shut off and restarted it. Im my System Tray notification, there is a yellow icon for "downloading Updates" which seems to be at 0%. I've attached a snapshot for you to see.

Thanks!

Attached Files



#11 schrauber

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Posted 03 September 2012 - 09:21 AM

Please visit the windows update site and have a look if there are any updates.

http://www.microsoft.com/windows/downloads/windowsupdate/learn/windowsxp.mspx
regards,
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#12 bpitch27

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Posted 03 September 2012 - 10:35 AM

It could not get into the update site using your link using IE, had to go in via microsoft.com first. Even though I have autoupdates on with the option "download updates for me, nut let me choose when to install them" there were 53 updates to be installed. When I choose to start the download (153 mgs) it froze at the preparing to download screen for 30 minutes. I've attached the screen I got during the process.

#13 bpitch27

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Posted 03 September 2012 - 10:39 AM

It could not get into the update site using your link using IE, had to go in via microsoft.com first. Even though I have Autoupdates on with the option "download updates for me, nut let me choose when to install them" there were 53 updates to be installed. When I choose to start the download (153 mgs) it froze at the preparing to download screen for 30 minutes. I've attached the screen I got during the process.

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#14 bpitch27

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Posted 03 September 2012 - 11:17 AM

Microsoft update is refusing to load.

#15 bpitch27

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Posted 03 September 2012 - 11:50 AM

I decided to uninstall and download a fresh copy of IE 8. During the extraction, I got a Blue Screen (as in startup) which said it found BAD_POOL_CALLER and told me to restart if this was my first time seeing the error, After reboot, WinPatrol asked for start-up %systemroot%\system32\dumprep 0-k which I denied.

Something else is going on here that we found yet.




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