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Laptop Toshiba is slow on start up Windows 7


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#1 maycumberbatch

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Posted 25 August 2012 - 12:45 AM

Hello. I'm having trouble with my Laptop Toshiba Satellite C855-S5206 it has Windows 7.
MEMORY*
4GB DDR3 1333MHz memory
HARD DRIVE*
500GB HDD (5400rpm, Serial ATA)

It takes like 5 to ten minutes to start and I've already tried to clean it with CCleaner and
with the msconfig, and it did nothing. and it's just in the start and when it goes to sleep,
but besides of that, the computer is running normal.
Also I've the antivirus and I don't have any malware or virus :/ Ineed some help.

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#2 Allan

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Posted 25 August 2012 - 05:20 AM

1) CCleaner does absolutely nothing to effect performance

2) msconfig is a diagnostic utility. It should not be used for other purposes.

3) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

4) How long does it take to boot to safe mode?

#3 maycumberbatch

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Posted 26 August 2012 - 12:59 PM

[left]well, I bought it last Monday an it started to be like this since the last Thursday,
and is the only thing the happens, it takes liken 5 or more minutes to start my session,
and when I put it in sleep takes longer to start, and I don't know why :C and in safe mode takes
a little bit less time in start :/ it just says "please wait" and those words disappear and the screen
is blue with the windows 7 logo until it starts :/

#4 Allan

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Posted 26 August 2012 - 01:29 PM

Your post is very difficult to read.

Do you have an anti virus application installed?

#5 maycumberbatch

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Posted 26 August 2012 - 06:29 PM

Sorry, i'm kind of desesperate and english isn't my native language, yes I have avast as my antivirus and i've already scanned it, and i don't have malware :/

#6 Allan

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Posted 27 August 2012 - 06:44 AM

Let's try a selective startup just to make sure it isn't something loading with the system.

Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.
After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel (http://www.mlin.net/StartupCPL.shtml) to enable, disable, or otherwise manage startup programs.




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