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Computer keeps restarting


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6 replies to this topic

#1 Arj07

Arj07

  • Members
  • 4 posts
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  • Local time:02:43 AM

Posted 24 August 2012 - 08:47 PM

I keep getting this message and then my computer restarts. I believe i have the generic28.anic. trojan due to AVG 2012 telling me earlier i did. I couldnt remove or vault the trojan and now i get this message forcing it to restart. I also cant get safe mode to load. I am running vista 64bit.


.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 10.4.0
Run by Arjun at 2:22:07 on 2012-08-25
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.44.1033.18.4093.2863 [GMT 1:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Fingerprint Reader Suite\upeksvr.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\WLANExt.exe
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
c:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://mystart.incredibar.com/mb139?a=6PQyudiYra&i=26
uWindow Title = Internet Explorer provided by Dell
uDefault_Page_URL = hxxp://www.dell.com
uInternet Settings,ProxyOverride = *.local;127.0.0.1:9421;<local>
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
mWinlogon: Userinit=userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Updater For Spam Free Search Bar: {20a0be68-8fd9-4539-8712-ce3d1c1fdfc6} - C:\Program Files (x86)\blekkotb\auxi\blekkoAu.dll
BHO: Spam Free Search Bar: {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files (x86)\blekkotb\blekkoDx.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll
BHO: AVG Do Not Track: {31332eef-cb9f-458f-afeb-d30e9a66b6ba} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
BHO: Web Assistant: {336d0c35-8a85-403a-b9d2-65c292c39087} - C:\Program Files\Web Assistant\Extension32.dll
BHO: Canon Easy-WebPrint EX BHO: {3785d0ad-bfff-47f6-bf5b-a587c162fed9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO: DivX HiQ: {593ddec6-7468-4cdd-90e1-42dadaa222e9} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
BHO: Incredibar.com Helper Object: {6e13dde1-2b6e-46ce-8b66-dc8bf36f6b99} - C:\Program Files (x86)\Incredibar.com\incredibar\1.5.11.14\bh\incredibar.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
BHO: Sopcast Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll
TB: Sopcast Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Canon Easy-WebPrint EX: {759d9886-0c6f-4498-bab6-4a5f47c6c72f} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB: Spam Free Search Bar: {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files (x86)\blekkotb\blekkoDx.dll
TB: Incredibar Toolbar: {f9639e4a-801b-4843-aee3-03d9da199e77} - C:\Program Files (x86)\Incredibar.com\incredibar\1.5.11.14\incredibarTlbr.dll
EB: Canon Easy-WebPrint EX: {21347690-ec41-4f9a-8887-1f4aee672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
uRun: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
uRun: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe" /MINIMIZED
mRun: [<NO NAME>]
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun: [Google Updater] "C:\Program Files (x86)\Google\Google Updater\GoogleUpdater.exe" -check_deprecation
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: DisableCAD = 1 (0x1)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files (x86)\PokerStars\PokerStarsUpdate.exe
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-00104-0001-0004-ABCDEFFEDCBC}
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
LSP: C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
TCP: DhcpNameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{4C7F9659-5DE4-461C-8A95-88176ECC1436} : DhcpNameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{4D154C1F-FD39-43EA-91E9-6529CDB77B87} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{90292DF4-11DE-484F-8834-91889C305145} : DhcpNameServer = 149.254.230.7 149.254.192.126
TCP: Interfaces\{92CB76FD-DF96-4A8A-A8C7-A43FC683689F} : DhcpNameServer = 194.168.4.100 194.168.8.100
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
LSA: Notification Packages = scecli psqlpwd
BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Updater For Spam Free Search Bar: {20a0be68-8fd9-4539-8712-ce3d1c1fdfc6} - C:\Program Files (x86)\blekkotb\auxi\blekkoAu.dll
BHO-X64: Updater For Spam Free Search Bar - No File
BHO-X64: Spam Free Search Bar: {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files (x86)\blekkotb\blekkoDx.dll
BHO-X64: Spam Free Search Bar - No File
BHO-X64: PC Tools Browser Guard BHO: {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll
BHO-X64: Browser Defender BHO - No File
BHO-X64: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
BHO-X64: AVG Do Not Track - No File
BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
BHO-X64: Increase performance and video formats for your HTML5 <video> - No File
BHO-X64: Web Assistant: {336D0C35-8A85-403a-B9D2-65C292C39087} - C:\Program Files\Web Assistant\Extension32.dll
BHO-X64: Web Assistant Helper - No File
BHO-X64: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO-X64: Canon Easy-WebPrint EX BHO - No File
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: DivX HiQ: {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
BHO-X64: Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - No File
BHO-X64: Incredibar.com Helper Object: {6E13DDE1-2B6E-46CE-8B66-DC8BF36F6B99} - C:\Program Files (x86)\Incredibar.com\incredibar\1.5.11.14\bh\incredibar.dll
BHO-X64: Incredibar.com Helper Object - No File
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
BHO-X64: Sopcast Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO-X64: Ask Toolbar BHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO-X64: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll
TB-X64: PC Tools Browser Guard: {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\Spyware Doctor\BDT\PCTBrowserDefender.dll
TB-X64: Sopcast Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB-X64: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB-X64: Spam Free Search Bar: {26c9e18c-3717-4be1-a225-04e4471f5b6e} - C:\Program Files (x86)\blekkotb\blekkoDx.dll
TB-X64: Incredibar Toolbar: {F9639E4A-801B-4843-AEE3-03D9DA199E77} - C:\Program Files (x86)\Incredibar.com\incredibar\1.5.11.14\incredibarTlbr.dll
EB-X64: {21347690-EC41-4F9A-8887-1F4AEE672439} - No File
mRun-x64: [(Default)]
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun-x64: [Google Updater] "C:\Program Files (x86)\Google\Google Updater\GoogleUpdater.exe" -check_deprecation
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
IE-X64: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files (x86)\PokerStars\PokerStarsUpdate.exe
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Arjun\AppData\Roaming\Mozilla\Firefox\Profiles\4378qrcg.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - prefs.js: browser.search.selectedEngine - AVG Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B40f00e68-03bf-492f-beb1-d4bef012f19e%7D&mid=5234be0574a547d6bd1ad1544fb164ba-0796a4ba7f69e8a78c1b27189579a0feeed8d3a1&ds=st011&v=11.1.0.7&lang=en&pr=sa&d=2012-05-10%2015%3A47%3A00&sap=ku&q=
FF - prefs.js: network.proxy.type - 2
FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox4\components\avgssff4.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Canon\Easy-PhotoPrint EX\NPEZFFPI.DLL
FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Google Updater\2.4.2432.1652\npCIDetect14.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.0.50524.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Virgin Media\Service Manager\nprpspa.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_271.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.cookie.cookieBehavior - 0
FF - user.js: privacy.clearOnShutdown.cookies - false
FF - user.js: security.warn_viewing_mixed - false
FF - user.js: security.warn_viewing_mixed.show_once - false
FF - user.js: security.warn_submit_insecure - false
FF - user.js: security.warn_submit_insecure.show_once - false
FF - user.js: extensions.incredibar_i.ms_url_id -
FF - user.js: extensions.incredibar_i.upn2 - 6PQyudiYra
FF - user.js: extensions.incredibar_i.upn2n - 92542947510543236
FF - user.js: extensions.incredibar_i.productid - 26
FF - user.js: extensions.incredibar_i.installerproductid - 26
FF - user.js: extensions.incredibar_i.did - 10650
FF - user.js: extensions.incredibar_i.ppd - 12%5F2
FF - user.js: extensions.incredibar_i.newTab - false
FF - user.js: extensions.incredibar_i.tlbrSrchUrl - hxxp://mystart.Incredibar.com/?a=6PQyudiYra&loc=IB_TB&i=26&search=
FF - user.js: extensions.incredibar_i.id - ca1d447e00000000000000226912faaa
FF - user.js: extensions.incredibar_i.instlDay - 15485
FF - user.js: extensions.incredibar_i.vrsn - 1.5.11.14
FF - user.js: extensions.incredibar_i.vrsni - 1.5.11.14
FF - user.js: extensions.incredibar_i.vrsnTs - 1.5.11.1421:12:29
FF - user.js: extensions.incredibar_i.prtnrId - Incredibar
FF - user.js: extensions.incredibar_i.prdct - incredibar
FF - user.js: extensions.incredibar_i.aflt - orgnl
FF - user.js: extensions.incredibar_i.smplGrp - none
FF - user.js: extensions.incredibar_i.tlbrId - base
FF - user.js: extensions.incredibar_i.instlRef -
FF - user.js: extensions.incredibar_i.dfltLng -
FF - user.js: extensions.incredibar_i.excTlbr - false
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\system32\DRIVERS\avgidsha.sys --> C:\Windows\system32\DRIVERS\avgidsha.sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\avgidsdrivera.sys --> C:\Windows\system32\DRIVERS\avgidsdrivera.sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\avgidsfiltera.sys --> C:\Windows\system32\DRIVERS\avgidsfiltera.sys [?]
.
=============== File Associations ===============
.
.scr=AutoCADScriptFile
.
=============== Created Last 30 ================
.
2012-08-24 21:06:10 -------- d-----w- C:\ca54b266697a70b5891ba2
2012-08-24 18:05:14 69000 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{E388C8F7-B293-4D7A-B5AC-15CA1E307FE5}\offreg.dll
2012-08-24 18:04:27 9309624 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{E388C8F7-B293-4D7A-B5AC-15CA1E307FE5}\mpengine.dll
2012-08-24 17:57:40 927800 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2012-08-24 17:57:40 927800 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{98279AC5-4061-4FBA-8F04-C78B57AE1988}\gapaengine.dll
2012-08-24 17:53:42 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2012-08-24 17:53:32 -------- d-----w- C:\Program Files\Microsoft Security Client
2012-08-24 17:36:40 -------- d-----w- C:\Users\Arjun\AppData\Roaming\SpeedyPC Software
2012-08-24 17:36:40 -------- d-----w- C:\Users\Arjun\AppData\Roaming\DriverCure
2012-08-24 17:36:16 -------- d-----w- C:\ProgramData\SpeedyPC Software
2012-08-19 19:49:32 -------- d-----w- C:\Users\Arjun\AppData\Roaming\Philipp Winterberg
2012-08-19 19:49:28 -------- d-----w- C:\Program Files (x86)\Free RAR Extract Frog
2012-08-14 13:40:45 -------- d-----w- C:\Users\Arjun\New Folder (196)
2012-08-02 23:38:48 -------- d-----w- C:\ProgramData\Battle.net
2012-07-30 17:42:43 -------- d-----w- C:\ProgramData\eeyfojholtxpazd
2012-07-27 01:48:12 9826504 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
.
==================== Find3M ====================
.
2012-08-14 18:48:26 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-08-14 18:48:26 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-07-03 12:46:44 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
.
============= FINISH: 2:30:05.79 ===============







Im editing to add some more information which i didnt add before due to fear of the computer restarting.
The trojan is slowing my computer down by a substantial amount, when i get the critical error message explorer stops working, meaning i try to run anything off my start bar it crashes. The critical error message is not always after the same period, sometimes its within a few minutes and sometimes it takes a little while. I believe it has something to do with my anti virus program AVG, and disabling AVG seems to prolong the restart but it still happens up till now.

Hope that helps, thanks in advance for any help, really appreciate any help getting rid of this annoying trojan.
Arj

Attached Files


Edited by Arj07, 24 August 2012 - 09:25 PM.


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#2 gringo_pr

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Posted 25 August 2012 - 06:28 AM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Arj07

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Posted 25 August 2012 - 07:17 AM

Hey gringo, im working on those two tests right now and had a quick couple questions. Do the tests take long? im not sure if ill be able to do anything due to the computer restarting. Im trying to run the first one security check right now and just got the pop up ''you are about to be logged off'' ''windows has encountered a critical problem and will automatically restart in one minute'' the test isnt finished yet:/
not sure what to do and need help badly.

Thanks again i really appreciate your help.
Arj


Ok so heres an update, ive been able to run security check and will post results below, struggling to run combofix, along with the computer restarting at random times ive had other issues. At first the initial loading box would complete and then i would get a popup saying i need to disable AVG 2012 and microsoft security essentials, so i did this and now after the initial load box completes it goes away and nothing else pops up. I did have it work once earlier but the computer restarted right as the blue command prompt came up. Going to keep trying to get the combofix to run to get the report but i am struggling.

Heres security check results.

Results of screen317's Security Check version 0.99.46
Windows Vista Service Pack 1 x64 (UAC is enabled)
Out of date service pack!!
Internet Explorer 7 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
AVG Anti-Virus Free Edition 2012
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.62.0.1300
AVG PC Tuneup 2011
JavaFX 2.1.0
Java™ 7 Update 4
Java™ 6 Update 5
Java version out of Date!
Adobe Flash Player 11.3.300.271
Adobe Reader X 10.1.3 Adobe Reader out of Date!
Mozilla Firefox 13.0.1 Firefox out of Date!
Google Chrome 21.0.1180.79
Google Chrome 21.0.1180.83
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Malwarebytes Anti-Malware mbamservice.exe
AVG avgwdsvc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 11 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````




UPDATE- been trying to run combofix,its still completing the initial load(the one with the green load bar) then disappearing and not doing anything else. Also the computer hasn't been force restarted in a while now, about 3 hours, not sure if this is because of something Ive done or if its just not happened yet.
Thanks for taking the time to help.
Ar

Edited by Arj07, 25 August 2012 - 11:00 AM.


#4 gringo_pr

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Posted 25 August 2012 - 12:57 PM

Hello

download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst64.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to disclaimer.

[*]First Press the Scan button.
[*]It will make a log (FRST.txt)

[*]Second Type the following in the edit box after "Search:". services.exe
[*]Click the Search button
[*]It will make a log (Search.txt)
[/list]
I want you to poste Both the FRST.txt report and the Search.txt into your reply to me

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

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Posted 28 August 2012 - 12:47 PM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

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Posted 31 August 2012 - 10:33 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 gringo_pr

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Posted 02 September 2012 - 11:25 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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