Posted 24 August 2012 - 12:45 PM
The message I have received is:
"A required file (C://Windows\system32\macromed\flash\FlashPlayerUpdateService.exe:5) could not be written due to insufficient permissions."
I have followed these procedures from adobe:
If you are viewing this page in Firefox and Flash Player is not working, please click here for an HTML5 version of this video: YouTube HTML5 HD Link
1. Download the current uninstaller
Uninstaller for Windows
2. Close all browser windows and run the uninstaller
3. Restart Windows
4. Delete all remaining files and folders located in the following directories. (tip: copy and paste these paths into the path bar in an Explorer window)
C:\Windows\SysWOW64\Macromed\Flash (if you are using a 64-bit system)
5. Verify that the files “FlashPlayerCPLApp.cpl”, "FlashPlayerApp.exe", and "FlashPlayerInstaller.exe" in C:\Windows\system32\ (for 32-bit systems) or C:\Windows\SysWOW64\ (if you are using a 64-bit system) have been deleted. If any of these files cannot be deleted, use Unlocker to remove them from your system.
Note that you may not see the .exe suffix on FlashPlayerApp.exe and FlashPlayerInstaller.exe, depending on your Explorer settings.
I have completed all the procedures and I still get the same error message. I am an administrator for this computer, but I installed another user as an administrator and completed the procedures for that account with the same results.
What do you suggest?