Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Unable to contact DHCP server


  • Please log in to reply
33 replies to this topic

#1 lechols

lechols

  • Members
  • 95 posts
  • OFFLINE
  •  
  • Local time:11:21 AM

Posted 24 August 2012 - 07:22 AM

Hi All,

Don't know what happened. Everything was fine but all of a sudden one day I couldn't connect to the internet anymore. I've tried to release and renew my ipconfig but I get an error msg saying that my machine is 'unable to contact my DHCP server'. I've tried to reset winsock and IPv4 TCP/IP back to their defaults with the netsh command but no dice. I read somewhere that McAfee was causing a problem so I uninstalled it but still I have a problem. There are 2 other computers that are connected by an ethernet cable and two other laptops that have a wireless connection. All are working fine. The computer with the problem is a desktop running windows XP. I'm very interested to see what the problem could be. I hope you can help.

Thanks,
Lisa

Here's the info you need

Connection: ethernet cable 2 feet away

Router make and model:Linksys broadband wrt54g

MiniToolBox by Farbar Version: 23-07-2012
Ran by Brown (administrator) on 24-08-2012 at 08:00:03
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

127.0.0.1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com

There are 14238 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

VIA Rhine II Fast Ethernet Adapter = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration


Windows IP Configuration Host Name . . . . . . . . . . . . : user-8aec45dcf1 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter Physical Address. . . . . . . . . : 00-1E-90-77-F5-A4 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Autoconfiguration IP Address. . . : 169.254.67.83 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.Server: UnKnown
Address: 127.0.0.1

Ping request could not find host bleepingcomputer.com. Please check the name and try again.Pinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 1e 90 77 f5 a4 ...... VIA Rhine II Fast Ethernet Adapter
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 169.254.67.83 169.254.67.83 20
169.254.67.83 255.255.255.255 127.0.0.1 127.0.0.1 20
169.254.255.255 255.255.255.255 169.254.67.83 169.254.67.83 20
224.0.0.0 240.0.0.0 169.254.67.83 169.254.67.83 20
255.255.255.255 255.255.255.255 169.254.67.83 169.254.67.83 1
===========================================================================
Persistent Routes:
None

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/21/2012 01:04:46 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 00:19:24 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 00:16:08 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 00:04:14 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 11:29:05 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The server name or address could not be resolved

Error: (08/21/2012 11:28:24 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (08/21/2012 11:28:24 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (08/21/2012 11:28:24 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The server name or address could not be resolved

Error: (08/21/2012 11:28:21 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.

Error: (08/21/2012 11:28:20 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The server name or address could not be resolved


System errors:
=============
Error: (08/24/2012 07:53:54 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 29 minutes.
NtpClient has no source of accurate time.

Error: (08/24/2012 07:53:54 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (08/24/2012 07:39:03 AM) (Source: Service Control Manager) (User: )
Description: The IS360service service failed to start due to the following error:
%%2

Error: (08/24/2012 07:39:03 AM) (Source: Service Control Manager) (User: )
Description: The Parallel port driver service failed to start due to the following error:
%%1058

Error: (08/24/2012 07:39:02 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

Error: (08/24/2012 07:39:02 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (08/24/2012 07:38:53 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

Error: (08/24/2012 07:38:53 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (08/24/2012 04:41:01 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 480 minutes.
NtpClient has no source of accurate time.

Error: (08/24/2012 04:41:01 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 480
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)


Microsoft Office Sessions:
=========================
Error: (08/21/2012 01:04:46 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 00:19:24 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 00:16:08 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 00:04:14 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 11:29:05 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe server name or address could not be resolved

Error: (08/21/2012 11:28:24 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.

Error: (08/21/2012 11:28:24 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.

Error: (08/21/2012 11:28:24 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe server name or address could not be resolved

Error: (08/21/2012 11:28:21 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.

Error: (08/21/2012 11:28:20 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe server name or address could not be resolved


========================= Memory info: ===================================

Percentage of memory in use: 30%
Total physical RAM: 2046.17 MB
Available physical RAM: 1420.88 MB
Total Pagefile: 3432.89 MB
Available Pagefile: 2748.02 MB
Total Virtual: 2047.88 MB
Available Virtual: 1968.05 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:465.75 GB) (Free:133.44 GB) NTFS
4 Drive e: () (Removable) (Total:0.98 GB) (Free:0.98 GB) FAT

========================= Users: ========================================

User accounts for \\USER-8AEC45DCF1

Administrator Brown Guest
HelpAssistant SUPPORT_388945a0


**** End of log ****

BC AdBot (Login to Remove)

 


#2 narenxp

narenxp

  • BC Advisor
  • 16,371 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:India
  • Local time:11:21 AM

Posted 24 August 2012 - 07:31 AM

Download

mini toolbox

Checkmark following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size

Click Go and post the result.


Download

FSS

Checkmark all the boxes

Click on "Scan".
Please copy and paste the log to your reply.

#3 SleepyDude

SleepyDude

  • Malware Response Team
  • 3,050 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Portugal
  • Local time:05:21 PM

Posted 24 August 2012 - 07:39 AM

Hi,

Lets try this download Complete Internet Repair and save the file on the Desktop
- execute comintrep.exe and press Extract
- open the folder Complete Internet Repair created on the Desktop and run the program CIntRep
- check these options:
  • Reset Internet Protocol (TCP/IP)
  • Repair Winsock (Reset Catalog)
  • Renew Internet Connections
  • Flush DNS Resolver Cache
- press GO
- restart the computer
- post a new MiniToolBox log

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#4 lechols

lechols
  • Topic Starter

  • Members
  • 95 posts
  • OFFLINE
  •  
  • Local time:11:21 AM

Posted 24 August 2012 - 08:00 AM

Thanks so much for your help. I have to run out but will be back in a few hours and will try what you suggest. Thanks again

#5 lechols

lechols
  • Topic Starter

  • Members
  • 95 posts
  • OFFLINE
  •  
  • Local time:11:21 AM

Posted 24 August 2012 - 01:49 PM

Narenxp - Below are the mini toolbox log and the FSS results:

MiniToolBox by Farbar Version: 23-07-2012
Ran by Brown (administrator) on 24-08-2012 at 14:36:39
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================
Windows IP ConfigurationSuccessfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com

There are 14238 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

VIA Rhine II Fast Ethernet Adapter = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration


Windows IP Configuration Host Name . . . . . . . . . . . . : user-8aec45dcf1 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter Physical Address. . . . . . . . . : 00-1E-90-77-F5-A4 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Autoconfiguration IP Address. . . : 169.254.67.83 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.Server: UnKnown
Address: 127.0.0.1

Ping request could not find host bleepingcomputer.com. Please check the name and try again.Pinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 1e 90 77 f5 a4 ...... VIA Rhine II Fast Ethernet Adapter
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 169.254.67.83 169.254.67.83 20
169.254.67.83 255.255.255.255 127.0.0.1 127.0.0.1 20
169.254.255.255 255.255.255.255 169.254.67.83 169.254.67.83 20
224.0.0.0 240.0.0.0 169.254.67.83 169.254.67.83 20
255.255.255.255 255.255.255.255 169.254.67.83 169.254.67.83 1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/24/2012 01:02:10 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/24/2012 00:18:24 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/24/2012 00:15:28 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/24/2012 00:04:05 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 01:04:46 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 00:19:24 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 00:16:08 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 00:04:14 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 11:29:05 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The server name or address could not be resolved

Error: (08/21/2012 11:28:24 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


System errors:
=============
Error: (08/24/2012 11:23:56 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 240 minutes.
NtpClient has no source of accurate time.

Error: (08/24/2012 11:23:56 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 240
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (08/24/2012 09:23:55 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 120 minutes.
NtpClient has no source of accurate time.

Error: (08/24/2012 09:23:55 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 120
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (08/24/2012 08:23:54 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 60 minutes.
NtpClient has no source of accurate time.

Error: (08/24/2012 08:23:54 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 60
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (08/24/2012 07:53:54 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 29 minutes.
NtpClient has no source of accurate time.

Error: (08/24/2012 07:53:54 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (08/24/2012 07:39:03 AM) (Source: Service Control Manager) (User: )
Description: The IS360service service failed to start due to the following error:
%%2

Error: (08/24/2012 07:39:03 AM) (Source: Service Control Manager) (User: )
Description: The Parallel port driver service failed to start due to the following error:
%%1058


Microsoft Office Sessions:
=========================
Error: (08/24/2012 01:02:10 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/24/2012 00:18:24 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/24/2012 00:15:28 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/24/2012 00:04:05 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 01:04:46 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 00:19:24 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 00:16:08 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 00:04:14 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 11:29:05 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe server name or address could not be resolved

Error: (08/21/2012 11:28:24 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.


=========================== Installed Programs ============================

Adobe Flash Player 10 ActiveX (Version: 10.0.22.87)
Adobe Flash Player 11 Plugin (Version: 11.3.300.270)
Adobe Reader 8.1.4 (Version: 8.1.4)
Adobeฎ Photoshopฎ Album Starter Edition 3.2 (Version: 3.2.0)
Apple Application Support (Version: 2.1.9)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
ASIO4ALL
ATI - Software Uninstall Utility (Version: 6.14.10.1020)
ATI Catalyst Control Center (Version: 2.008.0225.2152)
ATI Catalyst Registration (Version: 2.00.0000)
ATI Display Driver (Version: 8.471-080225a1-059746C-ATI)
Avira Free Antivirus (Version: 12.0.0.1167)
BitTorrent
BitTorrentBar Toolbar (Version: 6.8.5.1)
BlackBerry Desktop Software 4.5 (Version: 4.5.0.15)
BlackBerry v4.2.2 for the 8310 Series Wireless Handheld (Version: 4.2.2.163 (Platform 2.5.0.24))
BlackBerryฎ Media Sync (Version: 3.0.0.39)
Bonjour (Version: 3.0.0.10)
Brother MFL-Pro Suite (Version: 1.00.000)
Catalyst Control Center Core Implementation (Version: 2008.0225.2153.39091)
Catalyst Control Center Graphics Full Existing (Version: 2008.0225.2153.39091)
Catalyst Control Center Graphics Full New (Version: 2008.0225.2153.39091)
Catalyst Control Center Graphics Light (Version: 2008.0225.2153.39091)
Catalyst Control Center Graphics Previews Common (Version: 2008.0225.2153.39091)
ccc-core-preinstall (Version: 2008.0225.2153.39091)
ccc-core-static (Version: 2008.0225.2153.39091)
ccc-utility (Version: 2008.0225.2153.39091)
CCC Help English (Version: 2008.0225.2152.39091)
CCleaner (Version: 3.01)
Choice Guard (Version: 1.2.87.0)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
CPUID CPU-Z 1.54
Dell MFP 1125
eReg (Version: 1.20.138.34)
ESET Online Scanner v3
Final Media Player 2010
Free Convert to DIVX AVI WMV MP4 MPEG Converter 5.8
Free Games Offer, Desktop Shortcut (Version: 1.00.0000)
Google Chrome (Version: 21.0.1180.75)
Google Earth (Version: 5.2.1.1588)
Google Talk Plugin (Version: 1.5.1.0)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
Google Update Helper (Version: 1.3.21.115)
Google Updater (Version: 2.4.1536.6592)
IL Download Manager
InfinityAT (Version: 5.2.5)
iTunes (Version: 10.6.3.25)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 31 (Version: 6.0.310)
K-Lite Codec Pack 4.0.0 (Full) (Version: 4.0.0)
Lexicon PSP 42 VST DX v1.0
Logitech SetPoint 6.32 (Version: 6.32.20)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
MF Global Xpress 6.2.4 (Version: 6.2.4.0)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office XP Professional with FrontPage (Version: 10.0.6626.0)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MobileMe Control Panel (Version: 3.1.5.0)
Monitor Integrated Webcam Driver (1.00.13.0608)
Motorola Driver Installation (Version: 2.6.2)
Mozilla Firefox 14.0.1 (x86 en-US) (Version: 14.0.1)
Mozilla Maintenance Service (Version: 14.0.1)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB954459) (Version: 6.20.1099.0)
NirSoft BlueScreenView
Office Animation Runtime (Version: 11.0.5510.0)
PaperPort Image Printer (Version: 1.00.0000)
PowerDVD
QuickTax 2007 (Version: 1.00.0000)
QuickTax 2009 (Version: 1.00.0000)
QuickTime (Version: 7.72.80.56)
RealPlayer
RecordPad Sound Recorder
Safari (Version: 5.34.57.2)
ScanSoft PaperPort 11 (Version: 11.1.0000)
Segoe UI (Version: 14.0.4327.805)
SES Driver (Version: 1.0.0)
Skins (Version: 2008.0225.2153.39091)
Skype Toolbars (Version: 5.0.4137)
Skype™ 5.1 (Version: 5.1.104)
Sony Noise Reduction Plug-In 2.0h (Version: 2.0.451)
SpeechExec Dictate (Version: 4.2.250.0)
Spybot - Search & Destroy (Version: 1.6.2)
Switch Sound File Converter
Trade Navigator
TurboTax 2010 (Version: 1.00.0000)
TurboTax 2011 (Version: 1.00.0000)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
VIA Rhine-Family Fast-Ethernet Adapter
WavePad Sound Editor
WD SmartWare (Version: 1.4.1.1)
WD SmartWare (Version: 1.5.4)
WD Software Upgrader (Version: 1.4.5.5)
WD Software Upgrader (Version: 1.5.0.6)
WebFldrs XP (Version: 9.50.7523)
Winamp (Version: 5.56 )
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Essentials (Version: 14.0.8064.0206)
Windows Live Essentials (Version: 14.0.8064.206)
Windows Live Sync (Version: 14.0.8064.206)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Media Format 11 runtime
Windows Media Player 11
WinRAR archiver

========================= Memory info: ===================================

Percentage of memory in use: 32%
Total physical RAM: 2046.17 MB
Available physical RAM: 1387.95 MB
Total Pagefile: 3432.89 MB
Available Pagefile: 2692.75 MB
Total Virtual: 2047.88 MB
Available Virtual: 1968.12 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:465.75 GB) (Free:133.44 GB) NTFS
4 Drive e: () (Removable) (Total:0.98 GB) (Free:0.98 GB) FAT

========================= Users: ========================================

User accounts for \\USER-8AEC45DCF1

Administrator Brown Guest
HelpAssistant SUPPORT_388945a0


**** End of log ****

And here is the FSS log:

Farbar Service Scanner Version: 06-08-2012
Ran by Brown (administrator) on 24-08-2012 at 14:47:18
Running from "E:\"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error: Google IP is unreachable
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error: Yahoo IP is unreachable
Attempt to access Yahoo.com returned error: Other errors


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============
Srservice Service is not running. Checking service configuration:
The start type of Srservice service is OK.
The ImagePath of Srservice service is OK.
The ServiceDll of Srservice: "C:\WINDOWS\system32\srsvc.dll".

sr Service is not running. Checking service configuration:
The start type of sr service is set to Disabled. The default start type is Boot.
The ImagePath of sr: "\SystemRoot\system32\DRIVERS\sr.sys".


System Restore Disabled Policy:
========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR"=DWORD:1


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4)
0x0B00000005000000010000000200000003000000040000000B000000090000000800000006000000070000000A000000
IpSec Tag value is correct.

**** End of log ****

#6 lechols

lechols
  • Topic Starter

  • Members
  • 95 posts
  • OFFLINE
  •  
  • Local time:11:21 AM

Posted 24 August 2012 - 02:10 PM

Sleepydude,

I've run the Complete Internet Repair program and the latest minitoolbox log is below. It seems I still have a problem. What next?

MiniToolBox by Farbar Version: 23-07-2012
Ran by Brown (administrator) on 24-08-2012 at 15:03:08
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================
Windows IP ConfigurationSuccessfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com

There are 14238 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

VIA Rhine II Fast Ethernet Adapter = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration


Windows IP Configuration Host Name . . . . . . . . . . . . : user-8aec45dcf1 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter Physical Address. . . . . . . . . : 00-1E-90-77-F5-A4 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Autoconfiguration IP Address. . . : 169.254.67.83 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.Server: UnKnown
Address: 127.0.0.1

Ping request could not find host bleepingcomputer.com. Please check the name and try again.Pinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 1e 90 77 f5 a4 ...... VIA Rhine II Fast Ethernet Adapter
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 169.254.67.83 169.254.67.83 20
169.254.67.83 255.255.255.255 127.0.0.1 127.0.0.1 20
169.254.255.255 255.255.255.255 169.254.67.83 169.254.67.83 20
224.0.0.0 240.0.0.0 169.254.67.83 169.254.67.83 20
255.255.255.255 255.255.255.255 169.254.67.83 169.254.67.83 1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/24/2012 01:02:10 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/24/2012 00:18:24 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/24/2012 00:15:28 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/24/2012 00:04:05 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 01:04:46 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 00:19:24 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 00:16:08 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 00:04:14 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 11:29:05 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The server name or address could not be resolved

Error: (08/21/2012 11:28:24 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


System errors:
=============
Error: (08/24/2012 02:59:29 PM) (Source: Service Control Manager) (User: )
Description: The IS360service service failed to start due to the following error:
%%2

Error: (08/24/2012 02:59:29 PM) (Source: Service Control Manager) (User: )
Description: The Parallel port driver service failed to start due to the following error:
%%1058

Error: (08/24/2012 02:59:18 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 15 minutes.
NtpClient has no source of accurate time.

Error: (08/24/2012 02:59:18 PM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (08/24/2012 02:59:18 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

Error: (08/24/2012 02:59:18 PM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (08/24/2012 02:56:19 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

Error: (08/24/2012 02:56:19 PM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (08/24/2012 11:23:56 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 240 minutes.
NtpClient has no source of accurate time.

Error: (08/24/2012 11:23:56 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 240
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)


Microsoft Office Sessions:
=========================
Error: (08/24/2012 01:02:10 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/24/2012 00:18:24 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/24/2012 00:15:28 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/24/2012 00:04:05 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 01:04:46 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 00:19:24 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 00:16:08 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 00:04:14 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 11:29:05 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe server name or address could not be resolved

Error: (08/21/2012 11:28:24 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.


=========================== Installed Programs ============================

Adobe Flash Player 10 ActiveX (Version: 10.0.22.87)
Adobe Flash Player 11 Plugin (Version: 11.3.300.270)
Adobe Reader 8.1.4 (Version: 8.1.4)
Adobeฎ Photoshopฎ Album Starter Edition 3.2 (Version: 3.2.0)
Apple Application Support (Version: 2.1.9)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
ASIO4ALL
ATI - Software Uninstall Utility (Version: 6.14.10.1020)
ATI Catalyst Control Center (Version: 2.008.0225.2152)
ATI Catalyst Registration (Version: 2.00.0000)
ATI Display Driver (Version: 8.471-080225a1-059746C-ATI)
Avira Free Antivirus (Version: 12.0.0.1167)
BitTorrent
BitTorrentBar Toolbar (Version: 6.8.5.1)
BlackBerry Desktop Software 4.5 (Version: 4.5.0.15)
BlackBerry v4.2.2 for the 8310 Series Wireless Handheld (Version: 4.2.2.163 (Platform 2.5.0.24))
BlackBerryฎ Media Sync (Version: 3.0.0.39)
Bonjour (Version: 3.0.0.10)
Brother MFL-Pro Suite (Version: 1.00.000)
Catalyst Control Center Core Implementation (Version: 2008.0225.2153.39091)
Catalyst Control Center Graphics Full Existing (Version: 2008.0225.2153.39091)
Catalyst Control Center Graphics Full New (Version: 2008.0225.2153.39091)
Catalyst Control Center Graphics Light (Version: 2008.0225.2153.39091)
Catalyst Control Center Graphics Previews Common (Version: 2008.0225.2153.39091)
ccc-core-preinstall (Version: 2008.0225.2153.39091)
ccc-core-static (Version: 2008.0225.2153.39091)
ccc-utility (Version: 2008.0225.2153.39091)
CCC Help English (Version: 2008.0225.2152.39091)
CCleaner (Version: 3.01)
Choice Guard (Version: 1.2.87.0)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
CPUID CPU-Z 1.54
Dell MFP 1125
eReg (Version: 1.20.138.34)
ESET Online Scanner v3
Final Media Player 2010
Free Convert to DIVX AVI WMV MP4 MPEG Converter 5.8
Free Games Offer, Desktop Shortcut (Version: 1.00.0000)
Google Chrome (Version: 21.0.1180.75)
Google Earth (Version: 5.2.1.1588)
Google Talk Plugin (Version: 1.5.1.0)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
Google Update Helper (Version: 1.3.21.115)
Google Updater (Version: 2.4.1536.6592)
IL Download Manager
InfinityAT (Version: 5.2.5)
iTunes (Version: 10.6.3.25)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 31 (Version: 6.0.310)
K-Lite Codec Pack 4.0.0 (Full) (Version: 4.0.0)
Lexicon PSP 42 VST DX v1.0
Logitech SetPoint 6.32 (Version: 6.32.20)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
MF Global Xpress 6.2.4 (Version: 6.2.4.0)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office XP Professional with FrontPage (Version: 10.0.6626.0)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MobileMe Control Panel (Version: 3.1.5.0)
Monitor Integrated Webcam Driver (1.00.13.0608)
Motorola Driver Installation (Version: 2.6.2)
Mozilla Firefox 14.0.1 (x86 en-US) (Version: 14.0.1)
Mozilla Maintenance Service (Version: 14.0.1)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB954459) (Version: 6.20.1099.0)
NirSoft BlueScreenView
Office Animation Runtime (Version: 11.0.5510.0)
PaperPort Image Printer (Version: 1.00.0000)
PowerDVD
QuickTax 2007 (Version: 1.00.0000)
QuickTax 2009 (Version: 1.00.0000)
QuickTime (Version: 7.72.80.56)
RealPlayer
RecordPad Sound Recorder
Safari (Version: 5.34.57.2)
ScanSoft PaperPort 11 (Version: 11.1.0000)
Segoe UI (Version: 14.0.4327.805)
SES Driver (Version: 1.0.0)
Skins (Version: 2008.0225.2153.39091)
Skype Toolbars (Version: 5.0.4137)
Skype™ 5.1 (Version: 5.1.104)
Sony Noise Reduction Plug-In 2.0h (Version: 2.0.451)
SpeechExec Dictate (Version: 4.2.250.0)
Spybot - Search & Destroy (Version: 1.6.2)
Switch Sound File Converter
Trade Navigator
TurboTax 2010 (Version: 1.00.0000)
TurboTax 2011 (Version: 1.00.0000)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
VIA Rhine-Family Fast-Ethernet Adapter
WavePad Sound Editor
WD SmartWare (Version: 1.4.1.1)
WD SmartWare (Version: 1.5.4)
WD Software Upgrader (Version: 1.4.5.5)
WD Software Upgrader (Version: 1.5.0.6)
WebFldrs XP (Version: 9.50.7523)
Winamp (Version: 5.56 )
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Essentials (Version: 14.0.8064.0206)
Windows Live Essentials (Version: 14.0.8064.206)
Windows Live Sync (Version: 14.0.8064.206)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Media Format 11 runtime
Windows Media Player 11
WinRAR archiver

========================= Memory info: ===================================

Percentage of memory in use: 45%
Total physical RAM: 2046.17 MB
Available physical RAM: 1121.6 MB
Total Pagefile: 3432.89 MB
Available Pagefile: 2550.96 MB
Total Virtual: 2047.88 MB
Available Virtual: 1968.12 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:465.75 GB) (Free:133.27 GB) NTFS
4 Drive e: () (Removable) (Total:0.98 GB) (Free:0.98 GB) FAT

========================= Users: ========================================

User accounts for \\USER-8AEC45DCF1

Administrator Brown Guest
HelpAssistant SUPPORT_388945a0


**** End of log ****

Sleepydude,

I've run the Complete Internet Repair program and the latest minitoolbox log is below. It seems I still have a problem. What next?

MiniToolBox by Farbar Version: 23-07-2012
Ran by Brown (administrator) on 24-08-2012 at 15:03:08
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================
Windows IP ConfigurationSuccessfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com

There are 14238 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

VIA Rhine II Fast Ethernet Adapter = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration


Windows IP Configuration Host Name . . . . . . . . . . . . : user-8aec45dcf1 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter Physical Address. . . . . . . . . : 00-1E-90-77-F5-A4 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Autoconfiguration IP Address. . . : 169.254.67.83 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.Server: UnKnown
Address: 127.0.0.1

Ping request could not find host bleepingcomputer.com. Please check the name and try again.Pinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 1e 90 77 f5 a4 ...... VIA Rhine II Fast Ethernet Adapter
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 169.254.67.83 169.254.67.83 20
169.254.67.83 255.255.255.255 127.0.0.1 127.0.0.1 20
169.254.255.255 255.255.255.255 169.254.67.83 169.254.67.83 20
224.0.0.0 240.0.0.0 169.254.67.83 169.254.67.83 20
255.255.255.255 255.255.255.255 169.254.67.83 169.254.67.83 1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/24/2012 01:02:10 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/24/2012 00:18:24 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/24/2012 00:15:28 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/24/2012 00:04:05 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 01:04:46 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 00:19:24 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 00:16:08 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 00:04:14 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 11:29:05 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The server name or address could not be resolved

Error: (08/21/2012 11:28:24 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


System errors:
=============
Error: (08/24/2012 02:59:29 PM) (Source: Service Control Manager) (User: )
Description: The IS360service service failed to start due to the following error:
%%2

Error: (08/24/2012 02:59:29 PM) (Source: Service Control Manager) (User: )
Description: The Parallel port driver service failed to start due to the following error:
%%1058

Error: (08/24/2012 02:59:18 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 15 minutes.
NtpClient has no source of accurate time.

Error: (08/24/2012 02:59:18 PM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (08/24/2012 02:59:18 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

Error: (08/24/2012 02:59:18 PM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (08/24/2012 02:56:19 PM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

Error: (08/24/2012 02:56:19 PM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (08/24/2012 11:23:56 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 240 minutes.
NtpClient has no source of accurate time.

Error: (08/24/2012 11:23:56 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 240
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)


Microsoft Office Sessions:
=========================
Error: (08/24/2012 01:02:10 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/24/2012 00:18:24 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/24/2012 00:15:28 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/24/2012 00:04:05 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 01:04:46 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 00:19:24 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 00:16:08 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 00:04:14 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 11:29:05 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe server name or address could not be resolved

Error: (08/21/2012 11:28:24 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.


=========================== Installed Programs ============================

Adobe Flash Player 10 ActiveX (Version: 10.0.22.87)
Adobe Flash Player 11 Plugin (Version: 11.3.300.270)
Adobe Reader 8.1.4 (Version: 8.1.4)
Adobeฎ Photoshopฎ Album Starter Edition 3.2 (Version: 3.2.0)
Apple Application Support (Version: 2.1.9)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
ASIO4ALL
ATI - Software Uninstall Utility (Version: 6.14.10.1020)
ATI Catalyst Control Center (Version: 2.008.0225.2152)
ATI Catalyst Registration (Version: 2.00.0000)
ATI Display Driver (Version: 8.471-080225a1-059746C-ATI)
Avira Free Antivirus (Version: 12.0.0.1167)
BitTorrent
BitTorrentBar Toolbar (Version: 6.8.5.1)
BlackBerry Desktop Software 4.5 (Version: 4.5.0.15)
BlackBerry v4.2.2 for the 8310 Series Wireless Handheld (Version: 4.2.2.163 (Platform 2.5.0.24))
BlackBerryฎ Media Sync (Version: 3.0.0.39)
Bonjour (Version: 3.0.0.10)
Brother MFL-Pro Suite (Version: 1.00.000)
Catalyst Control Center Core Implementation (Version: 2008.0225.2153.39091)
Catalyst Control Center Graphics Full Existing (Version: 2008.0225.2153.39091)
Catalyst Control Center Graphics Full New (Version: 2008.0225.2153.39091)
Catalyst Control Center Graphics Light (Version: 2008.0225.2153.39091)
Catalyst Control Center Graphics Previews Common (Version: 2008.0225.2153.39091)
ccc-core-preinstall (Version: 2008.0225.2153.39091)
ccc-core-static (Version: 2008.0225.2153.39091)
ccc-utility (Version: 2008.0225.2153.39091)
CCC Help English (Version: 2008.0225.2152.39091)
CCleaner (Version: 3.01)
Choice Guard (Version: 1.2.87.0)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
CPUID CPU-Z 1.54
Dell MFP 1125
eReg (Version: 1.20.138.34)
ESET Online Scanner v3
Final Media Player 2010
Free Convert to DIVX AVI WMV MP4 MPEG Converter 5.8
Free Games Offer, Desktop Shortcut (Version: 1.00.0000)
Google Chrome (Version: 21.0.1180.75)
Google Earth (Version: 5.2.1.1588)
Google Talk Plugin (Version: 1.5.1.0)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
Google Update Helper (Version: 1.3.21.115)
Google Updater (Version: 2.4.1536.6592)
IL Download Manager
InfinityAT (Version: 5.2.5)
iTunes (Version: 10.6.3.25)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 31 (Version: 6.0.310)
K-Lite Codec Pack 4.0.0 (Full) (Version: 4.0.0)
Lexicon PSP 42 VST DX v1.0
Logitech SetPoint 6.32 (Version: 6.32.20)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
MF Global Xpress 6.2.4 (Version: 6.2.4.0)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office XP Professional with FrontPage (Version: 10.0.6626.0)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MobileMe Control Panel (Version: 3.1.5.0)
Monitor Integrated Webcam Driver (1.00.13.0608)
Motorola Driver Installation (Version: 2.6.2)
Mozilla Firefox 14.0.1 (x86 en-US) (Version: 14.0.1)
Mozilla Maintenance Service (Version: 14.0.1)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB954459) (Version: 6.20.1099.0)
NirSoft BlueScreenView
Office Animation Runtime (Version: 11.0.5510.0)
PaperPort Image Printer (Version: 1.00.0000)
PowerDVD
QuickTax 2007 (Version: 1.00.0000)
QuickTax 2009 (Version: 1.00.0000)
QuickTime (Version: 7.72.80.56)
RealPlayer
RecordPad Sound Recorder
Safari (Version: 5.34.57.2)
ScanSoft PaperPort 11 (Version: 11.1.0000)
Segoe UI (Version: 14.0.4327.805)
SES Driver (Version: 1.0.0)
Skins (Version: 2008.0225.2153.39091)
Skype Toolbars (Version: 5.0.4137)
Skype™ 5.1 (Version: 5.1.104)
Sony Noise Reduction Plug-In 2.0h (Version: 2.0.451)
SpeechExec Dictate (Version: 4.2.250.0)
Spybot - Search & Destroy (Version: 1.6.2)
Switch Sound File Converter
Trade Navigator
TurboTax 2010 (Version: 1.00.0000)
TurboTax 2011 (Version: 1.00.0000)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
VIA Rhine-Family Fast-Ethernet Adapter
WavePad Sound Editor
WD SmartWare (Version: 1.4.1.1)
WD SmartWare (Version: 1.5.4)
WD Software Upgrader (Version: 1.4.5.5)
WD Software Upgrader (Version: 1.5.0.6)
WebFldrs XP (Version: 9.50.7523)
Winamp (Version: 5.56 )
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Essentials (Version: 14.0.8064.0206)
Windows Live Essentials (Version: 14.0.8064.206)
Windows Live Sync (Version: 14.0.8064.206)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Media Format 11 runtime
Windows Media Player 11
WinRAR archiver

========================= Memory info: ===================================

Percentage of memory in use: 45%
Total physical RAM: 2046.17 MB
Available physical RAM: 1121.6 MB
Total Pagefile: 3432.89 MB
Available Pagefile: 2550.96 MB
Total Virtual: 2047.88 MB
Available Virtual: 1968.12 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:465.75 GB) (Free:133.27 GB) NTFS
4 Drive e: () (Removable) (Total:0.98 GB) (Free:0.98 GB) FAT

========================= Users: ========================================

User accounts for \\USER-8AEC45DCF1

Administrator Brown Guest
HelpAssistant SUPPORT_388945a0


**** End of log ****

#7 SleepyDude

SleepyDude

  • Malware Response Team
  • 3,050 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Portugal
  • Local time:05:21 PM

Posted 24 August 2012 - 04:29 PM

Hi Elise,

Edit: To be on the safe side please disconnect the router Linksys from power, wait 2 or 3 minutes before switch on again.
See if this do any difference.

Next run the MiniToolBox tool in one of the working computers, please check only the option for List IP Configuration and post the log in your reply.

I need the information from a working computer to give you the correct instructions to set a fixed IP Address valid for your network.

Edited by SleepyDude, 24 August 2012 - 04:44 PM.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#8 The_Outkast

The_Outkast

  • Members
  • 161 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ft. Wayne, IN
  • Local time:12:21 PM

Posted 24 August 2012 - 08:10 PM

Sorry to butt in, but you might want to make sure McAfee has actually been completely removed. You can get their removal tool from:

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

#9 lechols

lechols
  • Topic Starter

  • Members
  • 95 posts
  • OFFLINE
  •  
  • Local time:11:21 AM

Posted 25 August 2012 - 10:54 AM

OK Outcast and Sleepydude, I have run the McAfee removal tool and I went through the minitoolbox program on the problem computer and one that works here are the results:

Problem computer:
MiniToolBox by Farbar Version: 23-07-2012
Ran by Brown (administrator) on 25-08-2012 at 11:40:18
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================
Windows IP ConfigurationSuccessfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com

There are 14238 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

VIA Rhine II Fast Ethernet Adapter = Local Area Connection (Connected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration


Windows IP Configuration Host Name . . . . . . . . . . . . : user-8aec45dcf1 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter Physical Address. . . . . . . . . : 00-1E-90-77-F5-A4 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.1.100 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 206.248.154.22 206.248.154.170 Lease Obtained. . . . . . . . . . : Saturday, August 25, 2012 11:40:00 AM Lease Expires . . . . . . . . . . : Sunday, August 26, 2012 11:40:00 AMServer: dns.pppoe.ca
Address: 206.248.154.22

Name: google.com
Addresses: 74.125.226.70, 74.125.226.71, 74.125.226.72, 74.125.226.73
74.125.226.78, 74.125.226.64, 74.125.226.65, 74.125.226.66, 74.125.226.67
74.125.226.68, 74.125.226.69

Pinging google.com [74.125.226.71] with 32 bytes of data:Request timed out.Reply from 74.125.226.71: bytes=32 time=12ms TTL=55Ping statistics for 74.125.226.71: Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),Approximate round trip times in milli-seconds: Minimum = 12ms, Maximum = 12ms, Average = 12msDNS request timed out.
timeout was 2 seconds.
Server: dns2.pppoe.ca
Address: 206.248.154.170

Name: yahoo.com
Addresses: 72.30.38.140, 98.138.253.109, 98.139.183.24

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:Reply from 98.139.183.24: bytes=32 time=544ms TTL=51Reply from 98.139.183.24: bytes=32 time=609ms TTL=51Ping statistics for 98.139.183.24: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 544ms, Maximum = 609ms, Average = 576msServer: dns.pppoe.ca
Address: 206.248.154.22

Name: bleepingcomputer.com
Address: 208.43.87.2

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:Reply from 208.43.87.2: Destination host unreachable.Reply from 208.43.87.2: Destination host unreachable.Ping statistics for 208.43.87.2: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0msPinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 1e 90 77 f5 a4 ...... VIA Rhine II Fast Ethernet Adapter
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.100 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.100 192.168.1.100 20
192.168.1.0 255.255.255.0 192.168.1.100 192.168.1.100 20
192.168.1.100 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.100 192.168.1.100 20
224.0.0.0 240.0.0.0 192.168.1.100 192.168.1.100 20
255.255.255.255 255.255.255.255 192.168.1.100 192.168.1.100 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/24/2012 01:02:10 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/24/2012 00:18:24 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/24/2012 00:15:28 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/24/2012 00:04:05 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 01:04:46 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 00:19:24 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 00:16:08 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 00:04:14 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...). hr = 0x80070005.

Error: (08/21/2012 11:29:05 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The server name or address could not be resolved

Error: (08/21/2012 11:28:24 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist.


System errors:
=============
Error: (08/25/2012 11:39:02 AM) (Source: Service Control Manager) (User: )
Description: The IS360service service failed to start due to the following error:
%%2

Error: (08/25/2012 11:39:02 AM) (Source: Service Control Manager) (User: )
Description: The Parallel port driver service failed to start due to the following error:
%%1058

Error: (08/25/2012 11:38:52 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 15 minutes.
NtpClient has no source of accurate time.

Error: (08/25/2012 11:38:52 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (08/25/2012 11:38:52 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 14 minutes.
NtpClient has no source of accurate time.

Error: (08/25/2012 11:38:52 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (08/25/2012 11:11:14 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 60 minutes.
NtpClient has no source of accurate time.

Error: (08/25/2012 11:11:14 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 60
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)

Error: (08/25/2012 10:41:14 AM) (Source: W32Time) (User: )
Description: The time provider NtpClient is configured to acquire time from one or more
time sources, however none of the sources are currently accessible.
No attempt to contact a source will be made for 29 minutes.
NtpClient has no source of accurate time.

Error: (08/25/2012 10:41:14 AM) (Source: W32Time) (User: )
Description: Time Provider NtpClient: An error occurred during DNS lookup of the manually
configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30
minutes.
The error was: A socket operation was attempted to an unreachable host. (0x80072751)


Microsoft Office Sessions:
=========================
Error: (08/24/2012 01:02:10 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/24/2012 00:18:24 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/24/2012 00:15:28 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/24/2012 00:04:05 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 01:04:46 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 00:19:24 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 00:16:08 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 00:04:14 PM) (Source: VSS)(User: )
Description: CreateFileW(\\?\Volume{9e23c171-4ca7-11df-922c-001e9077f5a4},0xc0000000,0x00000003,...)0x80070005

Error: (08/21/2012 11:29:05 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe server name or address could not be resolved

Error: (08/21/2012 11:28:24 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThis network connection does not exist.


=========================== Installed Programs ============================

Adobe Flash Player 10 ActiveX (Version: 10.0.22.87)
Adobe Flash Player 11 Plugin (Version: 11.3.300.270)
Adobe Reader 8.1.4 (Version: 8.1.4)
Adobeฎ Photoshopฎ Album Starter Edition 3.2 (Version: 3.2.0)
Apple Application Support (Version: 2.1.9)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
ASIO4ALL
ATI - Software Uninstall Utility (Version: 6.14.10.1020)
ATI Catalyst Control Center (Version: 2.008.0225.2152)
ATI Catalyst Registration (Version: 2.00.0000)
ATI Display Driver (Version: 8.471-080225a1-059746C-ATI)
Avira Free Antivirus (Version: 12.0.0.1167)
BitTorrent
BitTorrentBar Toolbar (Version: 6.8.5.1)
BlackBerry Desktop Software 4.5 (Version: 4.5.0.15)
BlackBerry v4.2.2 for the 8310 Series Wireless Handheld (Version: 4.2.2.163 (Platform 2.5.0.24))
BlackBerryฎ Media Sync (Version: 3.0.0.39)
Bonjour (Version: 3.0.0.10)
Brother MFL-Pro Suite (Version: 1.00.000)
Catalyst Control Center Core Implementation (Version: 2008.0225.2153.39091)
Catalyst Control Center Graphics Full Existing (Version: 2008.0225.2153.39091)
Catalyst Control Center Graphics Full New (Version: 2008.0225.2153.39091)
Catalyst Control Center Graphics Light (Version: 2008.0225.2153.39091)
Catalyst Control Center Graphics Previews Common (Version: 2008.0225.2153.39091)
ccc-core-preinstall (Version: 2008.0225.2153.39091)
ccc-core-static (Version: 2008.0225.2153.39091)
ccc-utility (Version: 2008.0225.2153.39091)
CCC Help English (Version: 2008.0225.2152.39091)
CCleaner (Version: 3.01)
Choice Guard (Version: 1.2.87.0)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
CPUID CPU-Z 1.54
Dell MFP 1125
eReg (Version: 1.20.138.34)
ESET Online Scanner v3
Final Media Player 2010
Free Convert to DIVX AVI WMV MP4 MPEG Converter 5.8
Free Games Offer, Desktop Shortcut (Version: 1.00.0000)
Google Chrome (Version: 21.0.1180.75)
Google Earth (Version: 5.2.1.1588)
Google Talk Plugin (Version: 1.5.1.0)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
Google Update Helper (Version: 1.3.21.115)
Google Updater (Version: 2.4.1536.6592)
IL Download Manager
InfinityAT (Version: 5.2.5)
iTunes (Version: 10.6.3.25)
Java Auto Updater (Version: 2.0.7.1)
Java™ 6 Update 31 (Version: 6.0.310)
K-Lite Codec Pack 4.0.0 (Full) (Version: 4.0.0)
Lexicon PSP 42 VST DX v1.0
Logitech SetPoint 6.32 (Version: 6.32.20)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
MF Global Xpress 6.2.4 (Version: 6.2.4.0)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office XP Professional with FrontPage (Version: 10.0.6626.0)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MobileMe Control Panel (Version: 3.1.5.0)
Monitor Integrated Webcam Driver (1.00.13.0608)
Motorola Driver Installation (Version: 2.6.2)
Mozilla Firefox 14.0.1 (x86 en-US) (Version: 14.0.1)
Mozilla Maintenance Service (Version: 14.0.1)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB954459) (Version: 6.20.1099.0)
NirSoft BlueScreenView
Office Animation Runtime (Version: 11.0.5510.0)
PaperPort Image Printer (Version: 1.00.0000)
PowerDVD
QuickTax 2007 (Version: 1.00.0000)
QuickTax 2009 (Version: 1.00.0000)
QuickTime (Version: 7.72.80.56)
RealPlayer
RecordPad Sound Recorder
Safari (Version: 5.34.57.2)
ScanSoft PaperPort 11 (Version: 11.1.0000)
Segoe UI (Version: 14.0.4327.805)
SES Driver (Version: 1.0.0)
Skins (Version: 2008.0225.2153.39091)
Skype Toolbars (Version: 5.0.4137)
Skype™ 5.1 (Version: 5.1.104)
Sony Noise Reduction Plug-In 2.0h (Version: 2.0.451)
SpeechExec Dictate (Version: 4.2.250.0)
Spybot - Search & Destroy (Version: 1.6.2)
Switch Sound File Converter
Trade Navigator
TurboTax 2010 (Version: 1.00.0000)
TurboTax 2011 (Version: 1.00.0000)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
VIA Rhine-Family Fast-Ethernet Adapter
WavePad Sound Editor
WD SmartWare (Version: 1.4.1.1)
WD SmartWare (Version: 1.5.4)
WD Software Upgrader (Version: 1.4.5.5)
WD Software Upgrader (Version: 1.5.0.6)
WebFldrs XP (Version: 9.50.7523)
Winamp (Version: 5.56 )
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Live Essentials (Version: 14.0.8064.0206)
Windows Live Essentials (Version: 14.0.8064.206)
Windows Live Sync (Version: 14.0.8064.206)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Media Format 11 runtime
Windows Media Player 11
WinRAR archiver

========================= Memory info: ===================================

Percentage of memory in use: 33%
Total physical RAM: 2046.17 MB
Available physical RAM: 1366.3 MB
Total Pagefile: 3432.89 MB
Available Pagefile: 2757.73 MB
Total Virtual: 2047.88 MB
Available Virtual: 1968.05 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:465.75 GB) (Free:132.94 GB) NTFS
4 Drive e: () (Removable) (Total:0.98 GB) (Free:0.97 GB) FAT

========================= Users: ========================================

User accounts for \\USER-8AEC45DCF1

Administrator Brown Guest
HelpAssistant SUPPORT_388945a0


**** End of log ****


Here is the good computer:

MiniToolBox by Farbar Version: 23-07-2012
Ran by Guest (ATTENTION: The logged in user is not administrator) on 25-08-2012 at 11:47:02
Windows ™ Vista Home Premium Service Pack 2 (X64)
Boot Mode: Normal
***************************************************************************
========================= IP Configuration: ================================



# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Tony-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Networking Controller
Physical Address. . . . . . . . . : 00-1D-72-A1-F4-8A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::408c:db78:9126:1789%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : August-25-12 11:43:19 AM
Lease Expires . . . . . . . . . . : August-26-12 11:43:19 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 234888562
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0C-C8-E9-E8-00-1D-72-A1-F4-8A
DNS Servers . . . . . . . . . . . : 206.248.154.22
206.248.154.170
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{40B4A5D3-9EA4-4DE8-B278-43297B027AFD}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:3470:3f15:3f57:fe9a(Preferred)
Link-local IPv6 Address . . . . . : fe80::3470:3f15:3f57:fe9a%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: dns.pppoe.ca
Address: 206.248.154.22

Name: google.com
Addresses: 2001:4860:4008:802::1001
74.125.226.69
74.125.226.70
74.125.226.71
74.125.226.72
74.125.226.73
74.125.226.78
74.125.226.64
74.125.226.65
74.125.226.66
74.125.226.67
74.125.226.68

Unable to contact IP driver, error code 5,

Server: dns.pppoe.ca
Address: 206.248.154.22

Name: yahoo.com
Addresses: 98.139.183.24
72.30.38.140
98.138.253.109

Unable to contact IP driver, error code 5,

Server: dns.pppoe.ca
Address: 206.248.154.22

Name: bleepingcomputer.com
Address: 208.43.87.2

Unable to contact IP driver, error code 5,

Unable to contact IP driver, error code 5,

===========================================================================
Interface List
10 ...00 1d 72 a1 f4 8a ...... NVIDIA nForce 10/100/1000 Mbps Networking Controller
1 ........................... Software Loopback Interface 1
12 ...00 00 00 00 00 00 00 e0 isatap.{40B4A5D3-9EA4-4DE8-B278-43297B027AFD}
11 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.101 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.101 276
192.168.1.101 255.255.255.255 On-link 192.168.1.101 276
192.168.1.255 255.255.255.255 On-link 192.168.1.101 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.101 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.101 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
11 18 ::/0 On-link
1 306 ::1/128 On-link
11 18 2001::/32 On-link
11 266 2001:0:9d38:953c:3470:3f15:3f57:fe9a/128
On-link
10 276 fe80::/64 On-link
11 266 fe80::/64 On-link
11 266 fe80::3470:3f15:3f57:fe9a/128
On-link
10 276 fe80::408c:db78:9126:1789/128
On-link
1 306 ff00::/8 On-link
11 266 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None

**** End of log ****

Edited by lechols, 25 August 2012 - 10:54 AM.


#10 SleepyDude

SleepyDude

  • Malware Response Team
  • 3,050 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Portugal
  • Local time:05:21 PM

Posted 25 August 2012 - 11:04 AM

Hi Lisa,

Please try to access the Internet on the "bad computer", based on the log it should be working now!

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#11 lechols

lechols
  • Topic Starter

  • Members
  • 95 posts
  • OFFLINE
  •  
  • Local time:11:21 AM

Posted 25 August 2012 - 12:14 PM

Sleepydude, it looks like something is different now because I don't get the instant error message but it is taking forever to bring up a page. It's stuck on transferring data from...

#12 SleepyDude

SleepyDude

  • Malware Response Team
  • 3,050 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Portugal
  • Local time:05:21 PM

Posted 25 August 2012 - 12:23 PM

Sleepydude, it looks like something is different now because I don't get the instant error message but it is taking forever to bring up a page. It's stuck on transferring data from...


Browser used on the test?

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#13 lechols

lechols
  • Topic Starter

  • Members
  • 95 posts
  • OFFLINE
  •  
  • Local time:11:21 AM

Posted 25 August 2012 - 12:41 PM

mozilla

#14 The_Outkast

The_Outkast

  • Members
  • 161 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ft. Wayne, IN
  • Local time:12:21 PM

Posted 25 August 2012 - 01:01 PM

I see you have bit torrent on your pc, is it running? If so, turn it off and try again.

#15 lechols

lechols
  • Topic Starter

  • Members
  • 95 posts
  • OFFLINE
  •  
  • Local time:11:21 AM

Posted 25 August 2012 - 01:06 PM

ok I'll try that




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users