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Showing Connected and good signal streanght yet can't open any web browesr


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#1 WILD RACING

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Posted 23 August 2012 - 09:20 PM

PC is a Comapq Presario laptop running XP W/ SP 3.

I show an Internet connection and excellent signal strength yet when I try to open IE the page "stalls" and when I open Task Manager it was IE not responding.

I get the same when I try to open AOL.

All was working fine when I went into the store and then, After I came back out this started happening.

Any thoughts on where to start?

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#2 jhayz

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Posted 23 August 2012 - 09:49 PM

Try running Minitoolbox while connected from the network here -> http://www.bleepingcomputer.com/forums/topic398507.html and checkmarked all options. Did you use another browser to check on the difference or running IE w/out add-ons?

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#3 WILD RACING

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Posted 23 August 2012 - 10:20 PM

Only other browse I tried was AOL.

I did try running with no ad ons and still I got the same results.

I'll try the Mini Tool Box.

#4 WILD RACING

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Posted 23 August 2012 - 10:35 PM

MiniToolBox by Farbar Version: 23-07-2012
Ran by User (administrator) on 23-08-2012 at 23:32:41
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

1394 Net Adapter = 1394 Connection (Connected)
Broadcom 802.11b/g WLAN = Wireless Network Connection 3 (Connected)
Realtek RTL8139/810x Family Fast Ethernet NIC = Local Area Connection (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Wireless Network Connection 3"

set address name="Wireless Network Connection 3" source=dhcp
set dns name="Wireless Network Connection 3" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection 3" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : user-drxyhzgboo

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : wowway.com



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC

Physical Address. . . . . . . . . : 00-0F-B0-41-76-85



Ethernet adapter Wireless Network Connection 3:



Connection-specific DNS Suffix . : wowway.com

Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN

Physical Address. . . . . . . . . : 00-90-4B-93-B2-95

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.113

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 64.233.214.34

64.233.214.41

192.168.1.1

Lease Obtained. . . . . . . . . . : Thursday, August 23, 2012 9:54:09 PM

Lease Expires . . . . . . . . . . : Friday, August 24, 2012 9:54:09 PM

Server: clv11-dns1.clv.wideopenwest.com
Address: 64.233.214.34

Name: google.com
Addresses: 74.125.228.5, 74.125.228.6, 74.125.228.7, 74.125.228.8
74.125.228.9, 74.125.228.14, 74.125.228.0, 74.125.228.1, 74.125.228.2
74.125.228.3, 74.125.228.4



Pinging google.com [74.125.228.4] with 32 bytes of data:



Reply from 74.125.228.4: bytes=32 time=26ms TTL=53

Reply from 74.125.228.4: bytes=32 time=26ms TTL=53



Ping statistics for 74.125.228.4:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 26ms, Maximum = 26ms, Average = 26ms

Server: clv11-dns1.clv.wideopenwest.com
Address: 64.233.214.34

Name: yahoo.com
Addresses: 98.139.183.24, 72.30.38.140, 98.138.253.109



Pinging yahoo.com [98.138.253.109] with 32 bytes of data:



Reply from 98.138.253.109: bytes=32 time=165ms TTL=48

Reply from 98.138.253.109: bytes=32 time=119ms TTL=47



Ping statistics for 98.138.253.109:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 119ms, Maximum = 165ms, Average = 142ms

Server: clv11-dns1.clv.wideopenwest.com
Address: 64.233.214.34

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 0f b0 41 76 85 ...... Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
0x3 ...00 90 4b 93 b2 95 ...... Broadcom 802.11b/g WLAN - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.113 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.113 192.168.1.113 25
192.168.1.113 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.113 192.168.1.113 25
224.0.0.0 240.0.0.0 192.168.1.113 192.168.1.113 25
255.255.255.255 255.255.255.255 192.168.1.113 2 1
255.255.255.255 255.255.255.255 192.168.1.113 192.168.1.113 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Windows\System32\nwprovau.dll [142336] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/23/2012 10:09:24 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/23/2012 00:12:34 AM) (Source: Application Hang) (User: )
Description: Hanging application rstrui.exe, version 5.1.2600.5512, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/22/2012 11:59:46 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/22/2012 11:59:03 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/22/2012 11:57:14 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/22/2012 10:02:41 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/22/2012 09:16:11 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/22/2012 09:04:44 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/22/2012 09:03:48 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (08/22/2012 08:56:39 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


System errors:
=============
Error: (08/23/2012 10:05:13 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/23/2012 10:04:09 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/23/2012 10:04:04 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/23/2012 10:03:58 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/23/2012 10:03:53 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/23/2012 10:03:48 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/23/2012 10:03:42 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/23/2012 10:03:37 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/23/2012 10:03:31 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D

Error: (08/23/2012 10:03:12 PM) (Source: 0) (User: )
Description: \Device\Harddisk0\D


Microsoft Office Sessions:
=========================
Error: (08/23/2012 10:09:24 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/23/2012 00:12:34 AM) (Source: Application Hang)(User: )
Description: rstrui.exe5.1.2600.5512hungapp0.0.0.000000000

Error: (08/22/2012 11:59:46 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/22/2012 11:59:03 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/22/2012 11:57:14 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/22/2012 10:02:41 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/22/2012 09:16:11 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/22/2012 09:04:44 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/22/2012 09:03:48 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000

Error: (08/22/2012 08:56:39 PM) (Source: Application Hang)(User: )
Description: iexplore.exe8.0.6001.18702hungapp0.0.0.000000000


=========================== Installed Programs ============================

Acrobat.com (Version: 2.1.0)
Acrobat.com (Version: 2.1.0.0)
Adobe AIR (Version: 1.5.3.9130)
Adobe Flash Player 11 ActiveX (Version: 11.3.300.271)
Adobe Reader X (10.1.4) (Version: 10.1.4)
Agere Systems AC'97 Modem
ALPS Touch Pad Driver
America Online (Choose which version to remove)
AOL Coach Version 2.0(Build:20041026.5 en)
AOL Connectivity Services
AOL You've Got Pictures Screensaver
Apple Application Support (Version: 2.1.5)
Apple Software Update (Version: 2.1.3.127)
AVG 2012 (Version: 12.0.2197)
AVG 2012 (Version: 12.0.2437)
AVG 2012 (Version: 2012.0.2197)
Broadcom 802.11 Wireless LAN Adapter
CCleaner (Version: 3.11)
Dragster Suite (Version: )
DVD Flick 1.3.0.7 (Version: 1.3.0.7)
DynoLog
ESET Online Scanner v3
FastStone Image Viewer 4.1 (Version: 4.1)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3203.136)
Google Update Helper (Version: 1.3.21.115)
HP Integrated Wireless LAN W400-W500 Driver
InterVideo DVD Check
InterVideo WinDVD (Version: 5.0-B11.662)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 30 (Version: 6.0.300)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Mobile Broadband Generic Drivers (Version: 2.03.06.002.14)
NVIDIA Drivers
NVIDIA nForce Drivers
OpenOffice.org 3.2 (Version: 3.2.9483)
PCI 1620 Cardbus Controller and Software (Version: 1.02.0008)
Quick Launch Buttons 5.10 B5 (Version: 5.10 B5)
QuickTime (Version: 7.71.80.42)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
Realtek RTL8139/810x Fast Ethernet NIC Driver Setup
RealUpgrade 1.1 (Version: 1.1.0)
RecordNow! (Version: 6.5.4)
Sonic Update Manager (Version: 2.9)
SoundMAX (Version: 5.12.01.4010)
TI1620/1520 (Version: 1.02.0008)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows Internet Explorer 8 (KB980302) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676) (Version: 1)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Verizon Wireless MiFi-2200 Firmware Updates (Version: 1.0.0)
Viewpoint Media Player
VLC media player 1.1.11 (Version: 1.1.11)
VZAccess Manager (Version: 7.0.10.1)
WebFldrs XP (Version: 9.50.6513)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3 (Version: 20080414.031525)
Xvid 1.2.1 final uninstall (Version: 1.2)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 26%
Total physical RAM: 1534.98 MB
Available physical RAM: 1130.02 MB
Total Pagefile: 3431.39 MB
Available Pagefile: 3041.93 MB
Total Virtual: 2047.88 MB
Available Virtual: 1971.16 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:37.25 GB) (Free:20.01 GB) NTFS
3 Drive e: (EXTERNAL HD) (Fixed) (Total:93.14 GB) (Free:73.86 GB) FAT32

========================= Users: ========================================

User accounts for \\USER-DRXYHZGBOO

Administrator Guest HelpAssistant
SUPPORT_388945a0 User

========================= Minidump Files ==================================

C:\WINDOWS\Minidump\Mini060212-01.dmp
C:\WINDOWS\Minidump\Mini061512-01.dmp
========================= Restore Points ==================================

23-08-2012 04:03:37 System Checkpoint
24-08-2012 01:57:04 Software Distribution Service 3.0

**** End of log ****

#5 jhayz

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Posted 24 August 2012 - 12:03 AM

Reinstall your IE browser and try checking obtain auto dns server on your TCP/IPv4 settings for the wifi adapter. Did you try running on LAN or Firefox to check on the difference? I have not used AOL softwares but might wanna uncheck any startup services for it may contribute to the problem. Update and run MBAM and do a quick scan and clear your temp files http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/

Edited by jhayz, 24 August 2012 - 12:10 AM.

Tekken
 


#6 WILD RACING

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Posted 24 August 2012 - 09:38 AM

Reinstall your IE browser


Dowloaded IE 8 to an extrenal hard drive. Installed on problem PC and now everything seems to be working fine.

Not sure what reinstalling IE had to do with why I couldn't get AOL to load either.

Thanks for the help

Edited by WILD RACING, 24 August 2012 - 09:38 AM.


#7 jhayz

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Posted 24 August 2012 - 09:05 PM

Might just be some settings from IE or got corrupted... I don't use AOL as what services do they give or software do you use in particular?

Tekken
 





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