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Internet Connectivity Problem


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4 replies to this topic

#1 heatherz23

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Posted 23 August 2012 - 03:18 PM

I just bought my daughter a Leap Pad 2, I downloaded the LeapFrog Connect to download apps and it says:

"Please check your internet connectivity. If you have an Internet Connection there may be an issue with one of the following: Firewall security settings, spyware, internet filtering programs, internet proxy servers."

My internet itself is working just fine I can get into websites and my itunes so I am not sure how to fix this problems. Not very good with messing with security settings and such, and help would be appreciated. Have a very impatient little girl...LOL!!

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#2 narenxp

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Posted 23 August 2012 - 09:54 PM

Download

mini toolbox

Checkmark following boxes:

Flush DNS
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs

Click Go and post the result.

#3 jhayz

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Posted 23 August 2012 - 10:02 PM

Just in case, look also for the manual or help document for setup connection http://www.leapfrog.com/en/pages/support/product_pages/LeapPad2.html

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#4 heatherz23

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Posted 24 August 2012 - 02:26 PM

MiniToolBox by Farbar Version: 23-07-2012
Ran by Heather and Heath (administrator) on 24-08-2012 at 15:24:19
Microsoft® Windows Vista™ Home Basic Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.
Hosts file not detected in the default directory
========================= IP Configuration: ================================

Atheros AR5007 802.11b/g WiFi Adapter = Wireless Network Connection (Connected)
Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0) = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
add address name="Local Area Connection" address=192.168.0.1


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Home
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : westell.com

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : westell.com
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-23-4D-07-1A-EE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::7cd3:4d00:4f8b:667c%11(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.33(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, August 24, 2012 8:32:39 AM
Lease Expires . . . . . . . . . . : Saturday, August 25, 2012 8:32:39 AM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DNS Servers . . . . . . . . . . . : 10.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : westell.com
Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1D-72-75-74-BE
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{2B8A2C19-CC84-4AAE-8A4F-00B001484536}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:204c:23c:f5ff:ffde(Preferred)
Link-local IPv6 Address . . . . . : fe80::204c:23c:f5ff:ffde%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{2B8A2C19-CC84-4AAE-8A4F-00B001484536}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 20:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{2B8A2C19-CC84-4AAE-8A4F-00B001484536}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 21:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : westell.com
Description . . . . . . . . . . . : isatap.westell.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 22:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: dslrouter.westell.com
Address: 10.0.0.1

Name: google.com
Addresses: 2607:f8b0:4009:803::1007
74.125.225.133
74.125.225.134
74.125.225.135
74.125.225.136
74.125.225.137
74.125.225.142
74.125.225.128
74.125.225.129
74.125.225.130
74.125.225.131
74.125.225.132



Pinging google.com [74.125.225.132] with 32 bytes of data:

Reply from 74.125.225.132: bytes=32 time=45ms TTL=56

Reply from 74.125.225.132: bytes=32 time=44ms TTL=56



Ping statistics for 74.125.225.132:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 44ms, Maximum = 45ms, Average = 44ms

Server: dslrouter.westell.com
Address: 10.0.0.1

Name: yahoo.com
Addresses: 72.30.38.140
98.138.253.109
98.139.183.24



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:

Reply from 98.139.183.24: bytes=32 time=90ms TTL=49

Reply from 98.139.183.24: bytes=32 time=132ms TTL=51



Ping statistics for 98.139.183.24:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 90ms, Maximum = 132ms, Average = 111ms

Server: dslrouter.westell.com
Address: 10.0.0.1

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
11 ...00 23 4d 07 1a ee ...... Atheros AR5007 802.11b/g WiFi Adapter
10 ...00 1d 72 75 74 be ...... Realtek RTL8102E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
1 ........................... Software Loopback Interface 1
24 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
12 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
13 ...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter #2
17 ...00 00 00 00 00 00 00 e0 isatap.{2B8A2C19-CC84-4AAE-8A4F-00B001484536}
15 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
20 ...00 00 00 00 00 00 00 e0 isatap.{2B8A2C19-CC84-4AAE-8A4F-00B001484536}
21 ...00 00 00 00 00 00 00 e0 isatap.{2B8A2C19-CC84-4AAE-8A4F-00B001484536}
23 ...00 00 00 00 00 00 00 e0 isatap.westell.com
22 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.0.0.1 10.0.0.33 25
10.0.0.0 255.255.255.0 On-link 10.0.0.33 281
10.0.0.33 255.255.255.255 On-link 10.0.0.33 281
10.0.0.255 255.255.255.255 On-link 10.0.0.33 281
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 10.0.0.33 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 10.0.0.33 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
15 18 ::/0 On-link
1 306 ::1/128 On-link
15 18 2001::/32 On-link
15 266 2001:0:9d38:953c:204c:23c:f5ff:ffde/128
On-link
11 281 fe80::/64 On-link
15 266 fe80::/64 On-link
15 266 fe80::204c:23c:f5ff:ffde/128
On-link
11 281 fe80::7cd3:4d00:4f8b:667c/128
On-link
1 306 ff00::/8 On-link
15 266 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog5 06 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 07 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/24/2012 08:34:12 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/24/2012 03:20:37 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/23/2012 09:12:40 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/23/2012 08:17:41 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/23/2012 03:38:43 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/22/2012 08:06:23 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/22/2012 03:34:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/21/2012 10:12:00 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/21/2012 09:33:16 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/21/2012 09:04:50 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (08/24/2012 08:34:13 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (08/24/2012 08:32:32 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (08/24/2012 03:20:37 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (08/24/2012 03:19:24 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (08/23/2012 09:12:41 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (08/23/2012 09:11:25 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (08/23/2012 08:17:43 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (08/23/2012 08:16:28 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (08/23/2012 03:38:44 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (08/23/2012 03:37:28 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

32 Bit HP CIO Components Installer (Version: 2.1.5)
Acrobat.com (Version: 1.7.186)
Activation Assistant for the 2007 Microsoft Office suites
Activation Assistant for the 2007 Microsoft Office suites (Version: 1.0)
Adobe AIR (Version: 1.5.1.8210)
Adobe Flash Player 10 Plugin (Version: 10.0.12.36)
Adobe Flash Player 11 ActiveX (Version: 11.1.102.55)
Adobe Reader 9.2 (Version: 9.2.0)
Adobe Shockwave Player (Version: 10.2.0.023)
Adobe Shockwave Player 11.5 (Version: 11.5.9.620)
AIM 6
AIO_Scan (Version: 90.0.222.000)
Apple Application Support (Version: 1.4.1)
Apple Mobile Device Support (Version: 3.3.1.3)
Apple Software Update (Version: 2.1.3.127)
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Funhouse
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
ArcSoft Print Creations (Version: 2.8.255.384)
Atheros Driver Installation Program (Version: 5.2)
Bejeweled 2 Deluxe 1.0
Bejeweled 3 (Version: 2.2.0.95)
BlackBerry USB Drivers (Version: 2.00.0004)
Bonjour (Version: 2.0.4.0)
BufferChm (Version: 90.0.146.000)
Business Contact Manager for Outlook 2007 SP2 (Version: 3.0.8619.1)
CCScore (Version: 7.00.0000.0001)
Cisco EAP-FAST Module (Version: 2.1.6)
Cisco LEAP Module (Version: 1.0.12)
Cisco PEAP Module (Version: 1.0.13)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Conexant HD Audio (Version: 4.58.0.0)
Copy (Version: 90.0.146.000)
Coupon Printer for Windows (Version: 5.0.0.1)
CustomerResearchQFolder (Version: 1.00.0000)
CyberLink DVD Suite (Version: 5.5.1519)
Destination Component (Version: 090.000.091.086)
DeviceDiscovery (Version: 90.0.205.000)
DeviceManagementQFolder (Version: 1.00.0000)
DJ_AIO_ProductContext (Version: 90.0.236.000)
DJ_AIO_Software (Version: 90.0.222.000)
DJ_AIO_Software_min (Version: 90.0.222.000)
ESSBrwr (Version: 8.00.0000.0001)
ESSCDBK (Version: 8.00.0000.0001)
ESScore (Version: 8.00.0000.0001)
ESSgui (Version: 8.00.0000.0001)
ESSini (Version: 8.00.0000.0001)
ESSPCD (Version: 7.01.0000.0001)
ESSPDock (Version: 6.03.0001.0004)
ESSTOOLS (Version: 5.00.0000.0004)
essvatgt (Version: 8.00.0000.0001)
ESU for Microsoft Vista (Version: 1.0.0)
eSupportQFolder (Version: 1.00.0000)
F4100 (Version: 90.0.222.000)
F4100_doccd (Version: 90.0.222.000)
F4100_Help (Version: 90.0.222.000)
fflink (Version: 6.02.1001.0001)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.2.2427.2330)
Google Update Helper (Version: 1.2.183.39)
HDAUDIO Soft Data Fax Modem with SmartCP
Hewlett-Packard Active Check for Health Check (Version: 1.1.15.2)
Hewlett-Packard Asset Agent for Health Check (Version: 2.0.64.0)
HP Active Support Library (Version: 3.1.6.1)
HP Customer Experience Enhancements (Version: 5.6.0.2510)
HP Customer Participation Program 9.0 (Version: 9.0)
HP Deskjet All-In-One Software 9.0 (Version: 9.0)
HP Doc Viewer (Version: 1.01.0005)
HP DVD Play 3.7
HP Games (Version: 1.0.2.5)
HP Help and Support (Version: 2.0.10.0)
HP Imaging Device Functions 9.0 (Version: 9.0)
HP Photosmart Essential 2.01 (Version: 2.01)
HP Photosmart Essential2.01 (Version: 1.01.0000)
HP Product Assistant (Version: 100.000.001.000)
HP Quick Launch Buttons 6.40 F1 (Version: 6.40 F1)
HP Smart Web Printing 4.60 (Version: 4.60)
HP Solution Center 9.0 (Version: 9.0)
HP Total Care Advisor (Version: 2.1.4047.2685)
HP Update (Version: 5.002.008.001)
HP User Guides 0121 (Version: 1.00.0000)
HP Wireless Assistant (Version: 3.00 J1)
HPDiagnosticAlert (Version: 1.00.0000)
HPNetworkAssistant (Version: 1.1.70)
HPProductAssistant (Version: 90.0.146.000)
HPSSupply (Version: 2.2.0.0000)
HPTCSSetup (Version: 1.0.964.2626)
Intel® Graphics Media Accelerator Driver
iTunes (Version: 10.1.1.4)
Java™ 6 Update 11 (Version: 6.0.110)
Java™ 6 Update 5 (Version: 1.6.0.50)
kgcbaby (Version: 5.03.0000.0002)
kgchday (Version: 5.03.0000.0002)
kgchlwn (Version: 5.03.0000.0002)
kgcinvt (Version: 5.03.0000.0003)
kgckids (Version: 5.03.0000.0002)
kgcmove (Version: 5.03.0000.0003)
kgcvday (Version: 5.03.0000.0002)
Kodak EasyShare software
LabelPrint (Version: 2.20.2719)
LeapFrog Connect (Version: 4.0.33.15045)
LeapFrog LeapPad Explorer Plugin (Version: 4.1.7.15314)
LiveUpdate (Symantec Corporation) (Version: 3.4.1.232)
LiveUpdate (Symantec Corporation) (Version: 3.4.1.238)
MarketResearch (Version: 90.0.146.000)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office 2003 Web Components (Version: 11.0.8173.0)
Microsoft Office 2007 Primary Interop Assemblies (Version: 12.0.4518.1014)
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Accounting 2007 (Version: 2.0.7503.0)
Microsoft Office Accounting ADP Payroll Addin (Version: 0.0.0.0)
Microsoft Office Accounting Equifax Addin (Version: 2.0.7416.00)
Microsoft Office Accounting Fixed Asset Manager (Version: 2.0.7416.00)
Microsoft Office Accounting PayPal Addin (Version: 2.0.7416.00)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Home and Student 2007 (Version: 12.0.6612.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6612.1000)
Microsoft Office Professional 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6612.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Office Small Business Connectivity Components (Version: 2.0.7024.0)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6612.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ) (Version: 9.4.5000.00)
Microsoft SQL Server Native Client (Version: 9.00.5000.00)
Microsoft SQL Server Setup Support Files (English) (Version: 9.00.5000.00)
Microsoft SQL Server VSS Writer (Version: 9.00.5000.00)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Works (Version: 9.7.0621)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
muvee autoProducer 6.1 (Version: 6.10.050)
netbrdg (Version: 7.01.0000.0001)
NetWaiting (Version: 2.5.52)
OfotoXMI (Version: 7.02.0000.0001)
Power2Go (Version: 5.6.3919)
PowerDirector (Version: 6.5.2719)
Primo (Version: 1.00.0000)
PSSWCORE (Version: 2.01.0000)
QuickPlay SlingPlayer 0.4.6 (Version: 0.4.6)
QuickTime (Version: 7.69.80.9)
Realtek 8169 8168 8101E 8102E Ethernet Driver (Version: 1.00.0000)
Runtime (Version: 1.00.0000)
Scan (Version: 9.0.0.0)
SFR (Version: 7.01.0000.0003)
SHASTA (Version: 7.01.0000.0001)
skin0001 (Version: 8.00.0000.0001)
SKINXSDK (Version: 7.01.0000.0001)
SmartWebPrinting (Version: 140.0.186.000)
SolutionCenter (Version: 90.0.146.000)
Sony Picture Utility (Version: 4.2.00.15030)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
staticcr (Version: 8.00.0000.0001)
Status (Version: 90.0.146.000)
Synaptics Pointing Device Driver (Version: 11.1.3.0)
Toolbox (Version: 90.0.146.000)
TrayApp (Version: 90.0.146.000)
UnloadSupport (Version: 9.0.0)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687400) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update Installer for WildTangent Games App
Use the entry named LeapFrog Connect to uninstall (LeapFrog LeapPad Explorer Plugin)
Verizon Mobile Broadband Drivers (Version: 3.02.002.002)
Verizon Wireless USB760 Firmware Updates (Version: 1.0.5)
VideoToolkit01 (Version: 90.0.146.000)
Viewpoint Media Player
VPRINTOL (Version: 7.01.0000.0001)
WebReg (Version: 90.0.146.000)
WildTangent Games App (HP Games) (Version: 4.0.4.15)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012) (Version: 09/10/2009 02.03.05.012)
WIRELESS (Version: 7.02.0000.0001)

**** End of log ****

#5 narenxp

narenxp

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Posted 24 August 2012 - 10:07 PM

Press Windows+R key and type

services.msc and click ok

Right click on Windows firewall-properties

Change the startup type to disabled

Restart the PC and try to connect,if it works let me know




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