Hey all, I'me wondering if any of you can help me with a deeply disturbing and possibly damaging problem with my laptop computer. It is an HP Envy 17 3D edition, which I won from a website drawing. The computer behaves fine most of the time, and I have used it for everything from word processing to light gaming with no problems. Recently though, I decided to really take advantage of my computer's performance by downloading a new(er) game from Amazon: Assassin's Creed 2. (Obviously, it's not the newest game out there, but neither is this laptop). Everything went fine and I launched the game, eagerly anticipating playing it. To my satisfaction, the startup was quick, and the gameplay started out perfectly smooth. However, my computer suddenly hibernated (it does that when it overheats), I thought it was part of the cutscene, but when the audio cut out and I felt the surface of the computer, I realized it was overheating. I fiddled with the fans, used a vacuum to try and clean out the vents, and started agian. Although the computer started out cool, it overheated the EXACT SAME WAY when I started Assassin's Creed. Like a fool, it took two more times of this before I realized I could possibly damage the computer and quit.
This overheating is weird because:
1. Although this computer naturally runs a little hot, after getting an external cooler for the more demanding programs, it has been perfectly fine. Right now as I type this I am using no cooler and the computer is fine.
2. The folks at the website from which I won this laptop used it for their reviews. They were running Batman Arkham Asylum, whatever the latest Final Fantasy is, and others in 1080p in 3D with no overheating and they didn't even have a cooler. They never mentioned any heat problems.
Could anyone help me out?
Edited by thephfactor, 24 August 2012 - 08:53 AM.