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Windows error recovery, Computer goest to "Start up Repair" and it can not fix the issue.


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#1 orapaho

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Posted 22 August 2012 - 12:12 PM

My desktop computer started (out of the blue) acting up with a "windows error recovery" screen on boot up. It gives me the choice to "Launch startup repair" or boot to windows normally. The first option does not fix it. It gives an error code 0x0. It leads to a dialog box that says system recovery options that gives some details and some advanced options, but it tells me it does not recognize my username and password! The second option, to boot to windows, gives me a BSOD. What to do.

Edited by hamluis, 22 August 2012 - 01:04 PM.
Moved from Am I Infected to Win 7 - Hamluis.


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#2 hamluis

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Posted 22 August 2012 - 01:03 PM

What version of Windows, please?

Louis

#3 orapaho

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Posted 22 August 2012 - 01:19 PM

windows vista

#4 orapaho

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Posted 22 August 2012 - 09:15 PM

I posted under the Windows vista forum:

here is a FRST scan:

Mod Edit: Removed FRST scan, duplicate data, original post in Vista has been moved to Malware Removal Logs forum because FRST is a tool for dealing with malware and this is not a malware forum. Malware tools/discussions belong in BC's malware forums, not the Windows forums.

Topic can be found at http://www.bleepingcomputer.com/forums/topic466165.html/page__p__2815498#entry2815498 - Hamluis.

Edited by hamluis, 23 August 2012 - 09:04 PM.
Removed dupe data - Hamluis.


#5 hamluis

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Posted 23 August 2012 - 09:06 PM

Now that you have properly posted a malware log topic, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. If you have any questions about this, please send me a PM.

Louis




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