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Internet Explorer Opening Pages on own


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#1 abeth

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Posted 22 August 2012 - 10:03 AM

This morning walked in to home office and there was video playing on an open web page. Multiple pages were open. Last night the only thing open on the computer was Outlook and computer was in sleep mode. I usually use Firefox but IE is also installed and used occasionally. Running on Windows 7

This follows a long list of virus infections I have encountered this summer. After taking computer on a 6 hour drive to have the institution I work for look at the computer I found I had better success following tutorials on this site. I have been infected with Security Shield but after removal still had redirect problems when using google. Then had File Recovery Virus - after removed this things were better until this week computer would suddenly just shut down (no blue screen). In middle of working in various documents (word, excel, outlook) or just searching internet screen went black and it turned off - but upon hitting power button turned back on (not in safe mode).

Now IE has windows popping open randomly and completely by themselves.
These two issues may be completely separate - so sorry if they are.
Malwarebytes found nothing today and I haven't tried anything else. Decided to seek help instead.


All of these problems started after we switched internet services - not sure if that is a coincidence or not. I've never had an issue with viruses on my work laptop (and I have worked from home with a work issued laptop for a long time). Although I used to access through VPN and more than a year ago now they changed policies and I no longer use VPN.

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#2 narenxp

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Posted 22 August 2012 - 11:09 AM

Download

TDSSkiller

Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results

Download

aswMBR

Launch it, allow it to download latest Avast! virus definitions
Click the "Scan" button to start scan.After scan finishes,click on Save log

Post the log results here

Download

ESET online scanner

Install it

Click on START,it should download the virus definitions
When scan gets completed,click on LIST of found threats

Export the list to desktop,copy the contents of the text file in your reply

#3 abeth

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Posted 22 August 2012 - 03:03 PM

Cannot get TDSSkiller to run. It downloaded, I have saved it to desktop, I have tried to change name and extension - double click or run as administrator and nothing happens. I have used it before back on 7/2/12 - not sure what I'm doing wrong this time around.

#4 narenxp

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Posted 22 August 2012 - 03:12 PM

Download


FIXTDSS

Launch it ,It may ask for restart,reboot the PC

On reboot ,click on REPAIR

If FIXTDSS fails to run,download

TDSS_fix

Scan it,do not update it,post the log

Download Listparts from here

For 32 bit

List parts 32

For 64 bit

List parts 64

Launch it,click on SCAN,post the log

#5 abeth

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Posted 22 August 2012 - 03:32 PM

FIXTDSS would not run.
TDSS_fix ran and showed no threats - couldn't figure out a way to copy and paste or save the log.

Below was the log from List parts:


ListParts by Farbar Version: 10-08-2012
Ran by Administrator (administrator) on 22-08-2012 at 15:27:57
Windows 7 (X64)
Running From: C:\Users\Administrator\Downloads
Language: 0409
************************************************************

========================= Memory info ======================

Percentage of memory in use: 25%
Total physical RAM: 8152.36 MB
Available physical RAM: 6037.3 MB
Total Pagefile: 16302.92 MB
Available Pagefile: 14201.22 MB
Total Virtual: 4095.88 MB
Available Virtual: 3988.45 MB

======================= Partitions =========================

1 Drive c: () (Fixed) (Total:465.73 GB) (Free:363.55 GB) NTFS ==>[System with boot components (obtained from reading drive)]

Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 465 GB 22 MB
Disk 1 No Media 0 B 0 B

Partitions of Disk 0:
===============

Partition ### Type Size Offset
------------- ---------------- ------- -------
Partition 1 Primary 465 GB 31 KB
Partition 2 Primary 10 MB 465 GB

======================================================================================================

Disk: 0
Partition 1
Type : 07
Hidden: No
Active: No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 1 C NTFS Partition 465 GB Healthy System (partition with boot components)

======================================================================================================

Disk: 0
Partition 2
Type : 17 (Suspicious Type)
Hidden: Yes
Active: Yes

There is no volume associated with this partition.

======================================================================================================

****** End Of Log ******

#6 abeth

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Posted 22 August 2012 - 03:35 PM

Also, while I ran the scans sound (voices like from video) started coming from my computer like a pop-up or browser opened but the only thing open was this site and programs you asked me to run. Please help - i'm now hearing ghost voices from my laptop.

#7 narenxp

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Posted 22 August 2012 - 04:59 PM

Restart the PC

Press F8 on bootup

Select REPAIR YOUR COMPUTER

Click on REPAIR

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

Can you get to this screen?




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