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Help! Still having trouble with recovery manager


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2 replies to this topic

#1 curtsams

curtsams

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Posted 21 August 2012 - 08:07 PM

I posted earlier today that I've had a similar virus to others posting recently. I have a Compaq running Windows 7 and received the Microsoft Security Essentials error that shuts down the computer after 1 minute. I've tried to run the FRST.exe to get this process started, but when I go to System Recovery, I get a little different screen then described on other posts. I'm seeing the Compaq Recovery Manager. The options are:
Microsoft System Restore
Microsoft Startup Repair Tool
System Recovery
Run Computer Checkup
File Backup Program

Can somebody please help me out here and let me know where to go from here? I'm struggling with this one!

Thanks.

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#2 nasdaq

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Posted 26 August 2012 - 07:54 AM

Hi

I have reported your problem to a special group.

Someone should be with you soon.

#3 nasdaq

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Posted 01 September 2012 - 08:27 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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