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laptop wont boot to OS


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#1 nick2222

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Posted 21 August 2012 - 07:42 PM

I have a sony vaio and when I turn it on it goes straight to the windows error recovery screen. Any thing I select it either restarts and goes back to the the error recovery or the screen stays blank.

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#2 gavinseabrook

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Posted 22 August 2012 - 01:47 AM

Sounds like corrupted memory or possibly blue screening. In the error recovery screen, try selecting the option to "Disable reboot on system failure" and see if a blue screen is coming up inbetween the restarts and report the error code here (IE: 0x0000007E)

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#3 nick2222

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Posted 22 August 2012 - 06:07 PM

The screen just goes blank. I was wondering if I need to order a recovery cd from Sony.

#4 589661

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Posted 22 August 2012 - 07:33 PM

Did you make any hardware changes or Software changes right before this occurance began happening? It could be a bad piece of hardware. I have come across a similar problem when a RAM stick went bad on a friends computer. Everytime the OS would load into that part of the RAM it would crash and BSOD. The funny thing was sometimes it would get all the way into windows and as long as you didnt run anything it would sit at the windows desktop without error. Didnt even think to check the RAM before I ran PC Doctor Diagnostic disk on it. It said the RAM was bad so tried booting one stick at a time. First had same problem (was the bad stick) Second time had sucess, About 20 bucks later in new ram computer ran like normal.

#5 nick2222

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Posted 22 August 2012 - 11:26 PM

All I did before this was restore it back to factory settings a few times because of malware and stuff.

#6 rotor123

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Posted 23 August 2012 - 11:54 AM

Did you clean the malware too? Stuff?

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#7 nick2222

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Posted 23 August 2012 - 02:40 PM

Yes I used malwarebytes for that.

#8 589661

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Posted 23 August 2012 - 06:01 PM

Are you still having trouble with this. Can you boot into a linux or windows live cd?

If you can i would find a distro that can diagnose HDD and Memory issues. An example of this would be Ultimate Boot CD.

Let me know if you can boot into it, and after doing a scan post your results for me and others to see so we might be able to help you.

#9 nick2222

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Posted 23 August 2012 - 06:16 PM

I'm so computer dumb that I have no clue how to begin to know if i can boot into a linux or windows live cd. I'm sorry

#10 589661

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Posted 23 August 2012 - 06:22 PM

I am sorry i should not have assumed you had the knowledge to do it. This forum is for everyone from the most tech savvy to the newest computer user. Do you know how to burn an image to a disk. If so then i would suggest you go to google and type in Universal Boot CD. Download it and follow the directions to burn it to a disk. Then boot your computer from the disk. you might need to go into the bios and tell it to boot from cd before the harddrive. (this is different on all computers, sometimes f2 sometimes del or f12) Once in Universal boot CD you can use the tools it has to run a diagnostic on the Memory and HDD. Again you will find step by step instructions on the page you downloaded it from.




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