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Use a Faster USB Port


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11 replies to this topic

#1 Hal06

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Posted 21 August 2012 - 08:48 AM

I received a popup alert this morning that I've never seen or heard of before. It said that I should plug my iphone into a faster USB port on my laptop. Huh? It then said I had 8 USB ports, seven unused. Huh? I've got three. Any idea on what this could mean or how to recreate the alert?

Thanks.

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#2 hamluis

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Posted 21 August 2012 - 10:43 AM

Can you duplicate this popup appearance...and post the exact wording, please?

Louis

#3 Hal06

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Posted 16 September 2012 - 11:39 AM

I finally received the message again when I plugged my iPhone into my laptop.

"This device can perform faster.

This USB device can perform faster if you connect it to a Hi-Speed USB 2.0 port. For a list of available ports click here."

It then provided a diagram of USB ports.

What all does it mean?

Thanks.

#4 hamluis

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Posted 16 September 2012 - 05:19 PM

It should mean...that your system has the older USB 1.0/1.1 ports AND USB 2.0 ports...and that you plugged your phone into one of the older ports, which is slower and outdated for usage by most USB devices today.

System manufacturer and model?

Louis

#5 Hal06

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Posted 16 September 2012 - 09:25 PM

HP Pavilion dv5. Is it that outdated?

It has several USB ports. How does one tell which is 2.0 and which isn't?

Thanks.

#6 hamluis

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Posted 17 September 2012 - 07:20 AM

There are various models for that series, but the specs for the series indicate either 3 or 4 USB 2.0 ports.

I would go into Device Manager and uninstall all listed USB controllers (not hubs, not devices)...then reboot.

Start/Run...type devmgmt.msc and hit Enter. Scroll down to USB devices, double-click.

Louis

#7 Hal06

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Posted 17 September 2012 - 04:11 PM

Thanks, Louis. I followed your guidance, except that when I rebooted the system automatically and immediately reinstalled the controllers. How do I tell if they are 2.0?

#8 hamluis

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Posted 17 September 2012 - 05:01 PM

The controllers for 2.0 will reflect "enhanced" as part of the description in Device Manager.

You should only have 1 or 2 such listed controllers, IMO.

Louis

#9 Hal06

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Posted 17 September 2012 - 05:47 PM

Well, sorry to ask yet another question, but I have 8 controllers - two now marked enhanced. So your instinct was correct. Now for the question: any way to figure out which controller is linked to which port on the computer? I have a feeling that it may not be the USB ports but the ESATA ports.

#10 hamluis

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Posted 17 September 2012 - 07:20 PM

Generally...any ports on the front and back of the case...will be USB 2.0.

I suppose that the ports can go bad...in which case, I would just pop in a USB 2.0 controller card and move on.

Louis

#11 Hal06

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Posted 18 September 2012 - 07:36 AM

Louis -

Thank you very much for your assistance.

Hal

#12 rotor123

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Posted 18 September 2012 - 09:48 AM

It is also possible for the device to cause that message. Have you tried it with another computer?

Roger

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