I'm usually the go-to guy for this person's computer.. but this one has be a bit baffled. Hopefully it's an easy one. She does not use any IM, and apparently was checking her email - when an IM popped up. I looked, and I don't recognize the IM program that it's running through, which concerns me. If she has one that she doesn't know about (apparently) it needs to be dealt with. Anyway, I was fortunate enough to have installed a screen capture on her computer, and this was the browser window (Firefox). The mystery IM is at the bottom right (quite clearly). Can anyone tell me which IM it's from?
The problem is that I use Trillian, so they all look the same to me.
I solved the problem at the time by simply killing the firefox process through the process manager, as it was contained within the browser.
Edited by D&S+14, 20 August 2012 - 05:17 PM.