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Multiple Sirefef.a virus's


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3 replies to this topic

#1 spitdrumr

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Posted 19 August 2012 - 03:05 PM

Hello, i could use some help with this. I know i have MULTIPLE sirefef virus's on my computer. More specifically win32/sirefef.ao, win32/sirefef.ag, win32/sirefef.ab, win32/sirefef.an. I'm running Winows 7 32bit. I recently uninstalled adaware free because it couldn't remove these virus's once it found them. I then downloaded and installed Microsoft Security Essentials. It too found these virus's but now i am stuck in a reboot loop. Every time i start my computer i get an error message saying it has encountered a problem, save all work, the computer will restart in 1 minute. I can't get it to stay on long enough to run any sort of checks or other malware removal tools. I've read a little about other users on this forum with similar issues, but the fixes all seem to be specific to them and their computer, so here i am. Stuck and unable to run my pc. Oh btw, i am posting this from my mac laptop, which is unaffected and running sound.
Thanks in advance for your help!
spitdrumr

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#2 Broni

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Posted 19 August 2012 - 03:29 PM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 spitdrumr

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Posted 19 August 2012 - 06:50 PM

Ok i completed the steps that it would let me and posted the results in the malware removal section as suggested. Thanks for helping!!

#4 boopme

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Posted 20 August 2012 - 10:04 AM

As you now have a reply to your malware topic post,I am closing this one.
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