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#1 araquel1978

araquel1978

  • Members
  • 31 posts
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  •  
  • Local time:01:14 PM

Posted 19 August 2012 - 11:22 AM

Picked up a fake system scan malware a few weeks ago which cleared/hid my desktop and hardware files.
I followed a few help guides and thought I'd managed to rid the computer of the malware, few more guides helped to reveal/unhide almost all the missing files.
Now I keep getting redirected to odd sites whenever I select Google search results, and the internet seems to be running excessively slow.
In the last week I've tried TDSSKiller, Combifix, RKill, aswMBR, and who knows what else but now I'm still getting redirected.
Malwarebytes tells me I'm in the clear but TDSSKiller won't even load anymore.
So here I am, opening my own topic instead of reading other peoples topics and applying their remedies...
Thanks

Here is the requested DDS.txt file from the DDS

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
Run by BenHughes at 0:03:06 on 2012-08-20
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.61.1033.18.1911.342 [GMT 8:00]
.
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
c:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
c:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\windows\system32\SearchIndexer.exe
C:\windows\system32\svchost.exe -k HPService
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\windows\system32\taskeng.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\CONEXANT\cAudioFilterAgent\cAudioFilterAgent64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Winamp\winampa.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\windows\system32\DllHost.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe
C:\windows\system32\wuauclt.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_268.exe
C:\windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_268.exe
C:\Program Files (x86)\WinRAR\WinRAR.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\SysWOW64\cmd.exe
C:\windows\system32\conhost.exe
C:\windows\SysWOW64\cscript.exe
C:\windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://toshiba.msn.com
uInternet Settings,ProxyOverride = <local>;*.local
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: QuickNet: {ea5ca8b6-9b9c-4994-a7a1-947b6c631be7} - QuickNet BHO
BHO: TOSHIBA Media Controller Plug-in: {f3c88694-effa-4d78-b409-54b7b2535b14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
mRun: [ToshibaServiceStation] C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe /hide:60
mRun: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{1ACB35EE-D44A-43A2-80B1-369B1CAA7783} : DhcpNameServer = 192.168.1.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64: HP Print Enhancer - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: {EA5CA8B6-9B9C-4994-A7A1-947B6C631BE7} - QuickNet BHO
BHO-X64: QuickNet - No File
BHO-X64: TOSHIBA Media Controller Plug-in: {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB-X64: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [ToshibaServiceStation] C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe /hide:60
mRun-x64: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun-x64: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\BenHughes\AppData\Roaming\Mozilla\Firefox\Profiles\5c3en5ft.default\
FF - prefs.js: browser.startup.homepage - hxxps://www.facebook.com/?sk=h_chr
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4d04de6a&v=6.103.018.001&i=26&tp=ab&iy=&ychte=us&lng=en-GB&q=
FF - prefs.js: network.proxy.type - 0
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npwachk.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\BenHughes\AppData\Local\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_268.dll
.
============= SERVICES / DRIVERS ===============
.
R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
R2 cfWiMAXService;ConfigFree WiMAX Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFIWmxSvcs64.exe [2010-1-29 249200]
R2 ConfigFree Service;ConfigFree Service;C:\Program Files (x86)\Toshiba\ConfigFree\CFSvcs.exe [2009-3-11 46448]
R2 UNS;Intel® Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-9-18 2320920]
R3 FwLnk;FwLnk Driver;C:\windows\system32\DRIVERS\FwLnk.sys --> C:\windows\system32\DRIVERS\FwLnk.sys [?]
R3 HECIx64;Intel® Management Engine Interface;C:\windows\system32\DRIVERS\HECIx64.sys --> C:\windows\system32\DRIVERS\HECIx64.sys [?]
R3 Impcd;Impcd;C:\windows\system32\DRIVERS\Impcd.sys --> C:\windows\system32\DRIVERS\Impcd.sys [?]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\windows\system32\DRIVERS\L1C62x64.sys --> C:\windows\system32\DRIVERS\L1C62x64.sys [?]
R3 PGEffect;Pangu effect driver;C:\windows\system32\DRIVERS\pgeffect.sys --> C:\windows\system32\DRIVERS\pgeffect.sys [?]
R3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-2-6 137560]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\windows\system32\DRIVERS\vwifimp.sys --> C:\windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-3 160944]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-5-7 113120]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]
S3 TMachInfo;TMachInfo;C:\Program Files (x86)\Toshiba\TOSHIBA Service Station\TMachInfo.exe [2010-9-18 51512]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\system32\Drivers\usbaapl64.sys --> C:\windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2012-08-19 04:31:26 -------- d-----w- C:\ComboFix
2012-08-14 02:20:19 -------- d-----w- C:\Program Files\iPod
2012-08-14 02:20:18 -------- d-----w- C:\Program Files\iTunes
2012-08-14 02:20:18 -------- d-----w- C:\Program Files (x86)\iTunes
2012-08-07 15:40:43 -------- d-----w- C:\Users\BenHughes\AppData\Local\etax2012
2012-08-07 15:39:47 -------- d-----w- C:\Program Files (x86)\etax2012
2012-08-06 15:13:39 98816 ----a-w- C:\windows\sed.exe
2012-08-06 15:13:39 518144 ----a-w- C:\windows\SWREG.exe
2012-08-06 15:13:39 256000 ----a-w- C:\windows\PEV.exe
2012-08-06 15:13:39 208896 ----a-w- C:\windows\MBR.exe
2012-08-01 19:51:09 -------- d-----w- C:\ProgramData\7531CC77195152691B0237A94F147CE7
2012-08-01 00:40:11 -------- d-----w- C:\Program Files (x86)\GridinSoft Trojan Killer
2012-07-31 12:40:19 -------- d-sh--w- C:\windows\SysWow64\%APPDATA%
.
==================== Find3M ====================
.
2012-07-31 02:56:24 70344 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-07-31 02:56:24 426184 ----a-w- C:\windows\SysWow64\FlashPlayerApp.exe
2012-06-02 22:15:31 2622464 ----a-w- C:\windows\System32\wucltux.dll
2012-06-02 22:15:08 99840 ----a-w- C:\windows\System32\wudriver.dll
2012-06-02 07:19:42 186752 ----a-w- C:\windows\System32\wuwebv.dll
2012-06-02 07:15:12 36864 ----a-w- C:\windows\System32\wuapp.exe
.
============= FINISH: 0:11:50.92 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:14 AM

Posted 21 August 2012 - 12:36 AM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your computer problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of hartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

Security Check

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.



Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 araquel1978

araquel1978
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Posted 21 August 2012 - 12:41 AM

Hi Gringo
Will do so now...
Thanks

#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 21 August 2012 - 12:55 AM

:thumbup2:
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 araquel1978

araquel1978
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Posted 21 August 2012 - 01:03 AM

Just starting Combofix now, how long should it take?
Here is the Security Check results:

Results of screen317's Security Check version 0.99.46
Windows 7 x64 (UAC is disabled!)
Out of date service pack!!
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.62.0.1300
Registry Cleaner 2.1
Java™ 6 Update 31
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox (14.0.1)
Google Chrome 21.0.1180.77
Google Chrome 21.0.1180.79
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 5%
````````````````````End of Log``````````````````````

#6 araquel1978

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Posted 21 August 2012 - 04:54 AM

Here's the Combofix log:

ComboFix 12-08-20.02 - BenHughes 21/08/2012 15:43:22.3.4 - x64
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.61.1033.18.1911.912 [GMT 8:00]
Running from: c:\users\BenHughes\Desktop\ComboFix.exe
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2012-07-21 to 2012-08-21 )))))))))))))))))))))))))))))))
.
.
2012-08-21 08:15 . 2012-08-21 08:15 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-08-14 02:20 . 2012-08-14 02:20 -------- d-----w- c:\program files\iPod
2012-08-14 02:20 . 2012-08-14 02:21 -------- d-----w- c:\program files\iTunes
2012-08-14 02:20 . 2012-08-14 02:21 -------- d-----w- c:\program files (x86)\iTunes
2012-08-07 15:40 . 2012-08-07 15:40 -------- d-----w- c:\users\BenHughes\AppData\Local\etax2012
2012-08-07 15:39 . 2012-08-07 15:40 -------- d-----w- c:\program files (x86)\etax2012
2012-08-01 19:51 . 2012-08-06 05:30 -------- d-----w- c:\programdata\7531CC77195152691B0237A94F147CE7
2012-08-01 00:40 . 2012-08-05 16:46 -------- d-----w- c:\program files (x86)\GridinSoft Trojan Killer
2012-07-31 12:40 . 2012-07-31 12:40 -------- d-sh--w- c:\windows\SysWow64\%APPDATA%
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-07-31 02:56 . 2012-04-12 11:52 426184 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2012-07-31 02:56 . 2011-06-06 15:32 70344 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2012-06-02 22:19 . 2012-06-22 13:18 38424 ----a-w- c:\windows\system32\wups.dll
2012-06-02 22:19 . 2012-06-22 13:19 2428952 ----a-w- c:\windows\system32\wuaueng.dll
2012-06-02 22:19 . 2012-06-22 13:19 57880 ----a-w- c:\windows\system32\wuauclt.exe
2012-06-02 22:19 . 2012-06-22 13:19 44056 ----a-w- c:\windows\system32\wups2.dll
2012-06-02 22:19 . 2012-06-22 13:18 701976 ----a-w- c:\windows\system32\wuapi.dll
2012-06-02 22:15 . 2012-06-22 13:19 2622464 ----a-w- c:\windows\system32\wucltux.dll
2012-06-02 22:15 . 2012-06-22 13:18 99840 ----a-w- c:\windows\system32\wudriver.dll
2012-06-02 07:19 . 2012-06-22 13:18 186752 ----a-w- c:\windows\system32\wuwebv.dll
2012-06-02 07:15 . 2012-06-22 13:18 36864 ----a-w- c:\windows\system32\wuapp.exe
.
.
((((((((((((((((((((((((((((( SnapShot@2012-08-06_16.01.19 )))))))))))))))))))))))))))))))))))))))))
.
- 2009-07-14 04:54 . 2012-08-01 10:19 98304 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2009-07-14 04:54 . 2012-08-14 01:55 98304 c:\windows\SysWOW64\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2010-03-23 05:44 . 2012-08-14 08:08 52164 c:\windows\system32\wdi\ShutdownPerformanceDiagnostics_SystemData.bin
+ 2009-07-14 05:10 . 2012-08-21 08:25 39242 c:\windows\system32\wdi\BootPerformanceDiagnostics_SystemData.bin
+ 2010-09-18 00:39 . 2012-08-21 08:25 14298 c:\windows\system32\wdi\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-2456046387-2913338697-258510550-1005_UserData.bin
- 2009-07-14 05:30 . 2012-05-16 21:41 86016 c:\windows\system32\DriverStore\infpub.dat
+ 2009-07-14 05:30 . 2012-08-18 03:17 86016 c:\windows\system32\DriverStore\infpub.dat
+ 2012-02-15 03:01 . 2012-02-15 03:01 52736 c:\windows\system32\DriverStore\FileRepository\usbaapl64.inf_amd64_neutral_509d7a31d0ee45f2\usbaapl64.sys
+ 2011-05-10 00:06 . 2011-05-10 00:06 22528 c:\windows\system32\DriverStore\FileRepository\netaapl64.inf_amd64_neutral_bf785db627c6d127\netaapl64.sys
+ 2010-09-18 07:00 . 2012-08-07 15:24 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2010-09-18 07:00 . 2012-08-06 15:37 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
- 2010-09-18 07:00 . 2012-08-06 15:37 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2010-09-18 07:00 . 2012-08-07 15:24 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-07-14 04:54 . 2012-08-07 15:24 16384 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2009-07-14 04:54 . 2012-08-06 15:37 16384 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2011-02-09 20:11 . 2012-08-21 08:18 3112 c:\windows\system32\wdi\ERCQueuedResolutions.dat
- 2011-02-09 20:11 . 2012-08-06 15:59 3112 c:\windows\system32\wdi\ERCQueuedResolutions.dat
+ 2012-08-21 08:18 . 2012-08-21 08:18 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
- 2012-08-06 15:59 . 2012-08-06 15:59 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2012-08-21 08:18 . 2012-08-21 08:18 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2012-08-06 15:59 . 2012-08-06 15:59 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2009-07-14 04:54 . 2012-08-01 10:19 638976 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-07-14 04:54 . 2012-08-14 01:55 638976 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
+ 2009-07-14 04:54 . 2012-08-14 01:55 868352 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
- 2009-07-14 04:54 . 2012-08-01 10:19 868352 c:\windows\SysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2010-09-18 15:32 . 2012-08-17 04:23 291382 c:\windows\system32\wdi\SuspendPerformanceDiagnostics_SystemData_S3.bin
+ 2009-07-14 02:36 . 2012-08-21 08:23 715288 c:\windows\system32\perfh009.dat
- 2009-07-14 02:36 . 2012-08-06 15:13 715288 c:\windows\system32\perfh009.dat
+ 2009-07-14 02:36 . 2012-08-21 08:23 144866 c:\windows\system32\perfc009.dat
- 2009-07-14 02:36 . 2012-08-06 15:13 144866 c:\windows\system32\perfc009.dat
+ 2009-07-14 05:30 . 2012-08-18 03:17 143360 c:\windows\system32\DriverStore\infstrng.dat
- 2009-07-14 05:30 . 2012-05-16 21:41 143360 c:\windows\system32\DriverStore\infstrng.dat
+ 2009-07-14 05:30 . 2012-08-14 02:17 143360 c:\windows\system32\DriverStore\infstor.dat
- 2009-07-14 05:30 . 2012-05-16 21:41 143360 c:\windows\system32\DriverStore\infstor.dat
+ 2009-07-14 05:01 . 2012-08-21 08:18 435480 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
- 2009-07-14 05:01 . 2012-08-06 15:59 435480 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
+ 2012-08-14 02:21 . 2012-08-14 02:21 380928 c:\windows\Installer\{840A3BAA-4C68-4581-9C7A-6F8D6CF531B9}\iTunesIco.exe
+ 2012-05-24 05:29 . 2012-05-24 05:29 236904 c:\windows\Installer\$PatchCache$\Managed\FAEB67A6F1D637247AB9AD48012A5EB6\5.2.0\OutlookChangeNotifierAddIn_x64.dll
+ 2012-05-24 05:29 . 2012-05-24 05:29 227176 c:\windows\Installer\$PatchCache$\Managed\FAEB67A6F1D637247AB9AD48012A5EB6\5.2.0\OutlookChangeNotifierAddIn.dll
+ 2012-02-15 03:01 . 2012-02-15 03:01 4547944 c:\windows\system32\DriverStore\FileRepository\usbaapl64.inf_amd64_neutral_509d7a31d0ee45f2\usbaaplrc.dll
+ 2010-04-19 11:29 . 2010-04-19 11:29 1721576 c:\windows\system32\DriverStore\FileRepository\netaapl64.inf_amd64_neutral_bf785db627c6d127\wdfcoinstaller01009.dll
+ 2012-08-07 15:27 . 2012-08-07 15:27 9369600 c:\windows\Installer\5ccc57.msi
+ 2009-07-14 02:34 . 2012-08-20 20:33 10485760 c:\windows\system32\SMI\Store\Machine\schema.dat
- 2009-07-14 02:34 . 2012-08-06 15:22 10485760 c:\windows\system32\SMI\Store\Machine\schema.dat
+ 2011-05-14 05:11 . 2012-08-19 05:15 13472244 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-2456046387-2913338697-258510550-1005-12288.dat
+ 2012-08-14 02:16 . 2012-08-14 02:16 52033024 c:\windows\Installer\2184de46.msi
+ 2012-08-14 02:13 . 2012-08-14 02:13 11071488 c:\windows\Installer\2184d27f.msi
+ 2012-08-14 02:13 . 2012-08-14 02:13 20403200 c:\windows\Installer\2184d251.msi
+ 2012-08-14 02:10 . 2012-08-14 02:10 26820096 c:\windows\Installer\2184d237.msi
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files (x86)\Skype\Phone\Skype.exe" [2012-07-03 17417392]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2009-10-06 1294136]
"hpqSRMon"="c:\program files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-07-22 150528]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-30 59280]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2012-03-27 37296]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-02 843712]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-01-18 254696]
"HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2011-05-09 49208]
"WinampAgent"="c:\program files (x86)\Winamp\winampa.exe" [2011-12-09 74752]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-04-18 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-06-07 421776]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files (x86)\HP\Digital Imaging\bin\hpqtra08.exe [2009-9-20 270336]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-07-03 160944]
R3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-07-31 113120]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [2010-02-01 232992]
R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [2009-10-06 51512]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [2012-02-15 52736]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2010-11-13 1255736]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [2009-07-14 59904]
S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [2010-01-28 249200]
S2 ConfigFree Service;ConfigFree Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [2009-03-11 46448]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2009-12-09 2320920]
S3 FwLnk;FwLnk Driver;c:\windows\system32\DRIVERS\FwLnk.sys [2009-07-07 9216]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [2009-09-17 56344]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [2010-02-10 158720]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [2010-03-05 75816]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys [2009-06-23 35008]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [2010-02-06 137560]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [2009-07-14 17920]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2012-08-20 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2456046387-2913338697-258510550-1005Core.job
- c:\users\BenHughes\AppData\Local\Google\Update\GoogleUpdate.exe [2011-04-21 02:34]
.
2012-08-21 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2456046387-2913338697-258510550-1005UA.job
- c:\users\BenHughes\AppData\Local\Google\Update\GoogleUpdate.exe [2011-04-21 02:34]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-02-26 166424]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-02-26 391192]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-02-26 410648]
"cAudioFilterAgent"="c:\program files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe" [2010-03-22 521272]
"SmartAudio"="c:\program files\CONEXANT\SAII\SAIICpl.exe" [2009-11-19 307768]
"SynTPEnh"="c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe" [BU]
"SmartFaceVWatcher"="c:\program files (x86)\Toshiba\SmartFaceV\SmartFaceVWatcher.exe" [BU]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-06 709976]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"TosReelTimeMonitor"="c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe" [BU]
"TosNC"="c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe" [BU]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://toshiba.msn.com
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = <local>;*.local
TCP: DhcpNameServer = 192.168.1.1
FF - ProfilePath - c:\users\BenHughes\AppData\Roaming\Mozilla\Firefox\Profiles\5c3en5ft.default\
FF - prefs.js: browser.startup.homepage - hxxps://www.facebook.com/?sk=h_chr
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4d04de6a&v=6.103.018.001&i=26&tp=ab&iy=&ychte=us&lng=en-GB&q=
FF - prefs.js: network.proxy.type - 0
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{EA5CA8B6-9B9C-4994-A7A1-947B6C631BE7} - (no file)
Toolbar-Locked - (no file)
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash10l.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash10l.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash10l.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\windows\\SysWOW64\\Macromed\\Flash\\Flash10l.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
c:\program files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
c:\program files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\program files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
.
**************************************************************************
.
Completion time: 2012-08-21 16:44:57 - machine was rebooted
ComboFix-quarantined-files.txt 2012-08-21 08:44
ComboFix2.txt 2012-08-19 05:38
ComboFix3.txt 2012-08-06 16:23
.
Pre-Run: 31,222,833,152 bytes free
Post-Run: 30,766,452,736 bytes free
.
- - End Of File - - CA5A3E0AD9A02D586373455D4ABDC750

#7 gringo_pr

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Posted 21 August 2012 - 12:51 PM

Greetings araquel1978

After you run these let me know how things are running.

I want you to run these next,

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo
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#8 araquel1978

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Posted 21 August 2012 - 10:21 PM

I'm having problems getting TDSSKiller to run. First time I started it a notice popped up about needing to reboot to install something required for a more thorough clean. So I clicked the reboot button, my laptop rebooted but now TDSSKiller won't run at all...

Edited by araquel1978, 21 August 2012 - 10:28 PM.


#9 gringo_pr

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Posted 22 August 2012 - 07:09 AM

Greetings

I need you to make a bootable usb and to make a screenshot for me - follow the instructions below to do this

How to create a bootable Puppy USB Drive

  • Download and save a copy of the latest Puppy ISO file
  • Download and save a copy of Unetbootin for Windows.
  • Insert an empty formatted USB drive into a USB port on the computer that's being used to create the bootable USB.
  • Launch Unetbootin ....
  • Ensure that Disk Image is selected.
  • Using the browse button ... browse to and select the Puppy ISO file.
  • Ensure that Type: is set to USB Drive and that the Drive: letter corresponds to the USB drive.
  • Click OK
Unetbootin will now copy the Puppy files to the USB and make it a bootable device.

Next

You need to change the boot order of the computer to boot from a USB drive ....

  • Read HERE for instructions how to do this.

Now boot into Puppylinux

when you get to the desktop Click on each of the drive items found in the bottom left corner to mount them (when mounted they will have a red cross next to them)

Next - Launch GParted which is found at Menu > System > GParted partition manager,
Click to select All Drives then click Okay
I need you to take a screenshot of the window that opens up - to do this follow these instructions

To take a screenshot in Puppy ....

With the GParted window open ...

  • Click menu > Graphic > mtPaint-snapshot screen capture
  • A small window will open ....

    • Click Capture Now
    • Click OK
  • The mtPaint program will open ....
    • Click File > Save
    • Double click on ../
    • Double click on mnt/
    • Double click on sdb1/
    • Set File Format to JPEG
    • Enter screenshot1 into the text box
    • Click OK

This will save a file screenshot1.jpeg into the USB drive, paste or attach this to your next post

Next

  • Click menu > shutdown > power off computer
  • If prompted to save the session click on No

Puppy will now close down.

remove the usb and save it - we will use it again - boot back into windows and send me the screen capture

gringo
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#10 araquel1978

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Posted 22 August 2012 - 09:36 AM

Which Puppy Linux version? Slacko or Lucid?

#11 gringo_pr

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Posted 22 August 2012 - 10:02 AM

slacko
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#12 araquel1978

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Posted 22 August 2012 - 10:34 AM

I hate to sound dumb... But where do I find screenshot1.jpg to be able to attach it?

Belay that... It's on the USB drive...

#13 araquel1978

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Posted 22 August 2012 - 10:35 AM

Heres the screenshot from the linux scan...Attached File  screenshot1.jpg   134.8KB   3 downloads

#14 gringo_pr

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Posted 22 August 2012 - 11:45 AM

Hello

That looks good

I would like you to run this tool for me - fixTDSS

download it to your desktop and start the program

Follow the prompts and Ok any security prompts

when it is complete it will say the infection was cleared or no infection was found - let me know what it says

after it is complete I want you to restart the computer and try to rerun TDSSKiller for me and send me the report

Gringo
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#15 araquel1978

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Posted 22 August 2012 - 12:36 PM

I've tried running it normally (double-click) and as admin (right-click, "Run as administrator") but nothing seems to happen at all...
Should I be in Safe-Mode?




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