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infected with a variant of win32.olmasco.aa in operating memory


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3 replies to this topic

#1 red56

red56

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  • Local time:05:00 AM

Posted 18 August 2012 - 11:16 PM

My laptop suddenly had a popup that wanted me to ok it, said it was ieexplore.exe. I kept closing it and it kept popping back up. Tried killing the process, would pop right back up. Desktop icons were gone, couldn't open anything! Finally, I managed to get my browser open, and ran eset's online scanner. It found 3 things and deleted 2 of them. The third was "a variant of win32.olmasco.aa in operating memory" and it couldn't do anything with it. So I downloaded Spybot and ran it, it found a couple of cookies it didn't like. Then the popup went away. I ran eset again, and it didn't find anything. BUT, my desktop icons are still gone, except for spybot and the trash can, and a lot of programs in the start menu are missing (like accessories) and the ones that are there, if you click on them, it just says "empty". So I think the virus is still there. I found something online that says it will hide these things from you, so I am hoping they are still there. Please help!

[Moderator edit: Post moved to more appropriate forum. jgw]

Edited by jgweed, 19 August 2012 - 04:25 AM.


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#2 Broni

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Posted 19 August 2012 - 03:37 PM

Let's see, if we can recover your missing features.
Download and run UnHide
Let me know, if it worked.

Next...

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 red56

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Posted 22 August 2012 - 03:14 PM

Unhide worked. I can see everything now. Before that, when I ran eset for the 2nd time, the popup disappeared, and it didn't show up the 2nd time thru eset. But nothing ever said it deleted or quarantined it. I feel like it must have hid itself or something. Here are all the logs from the programs I ran:


Security Check:
Results of screen317's Security Check version 0.99.46
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
Webroot SecureAnywhere
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Spybot - Search & Destroy
Java™ 6 Update 25
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Google Chrome 21.0.1180.77
Google Chrome 21.0.1180.79
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
CheckPoint ZoneAlarm vsmon.exe
CheckPoint ZoneAlarm zatray.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 20% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````




FSS:

Farbar Service Scanner Version: 06-08-2012
Ran by Armour (administrator) on 20-08-2012 at 15:48:57
Running from "C:\Users\Armour\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Attempt to access Local Host IP returned error: Localhost is blocked: Destination is offline
LAN connected.
Attempt to access Google IP returned error: Google IP is offline
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****


MiniToolBox:

MiniToolBox by Farbar Version: 23-07-2012
Ran by Armour (administrator) on 20-08-2012 at 15:52:40
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC = Wireless Network Connection (Connected)
Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Armour-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : 00-26-6C-04-FE-B2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Physical Address. . . . . . . . . : 9C-B7-0D-64-8E-E1
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e40b:7f96:50f2:f240%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, August 20, 2012 3:37:08 PM
Lease Expires . . . . . . . . . . : Tuesday, August 21, 2012 3:37:07 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 245151501
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-BE-BA-25-9C-B7-0D-64-8E-E1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{6C90D015-2385-4D35-B495-027D11FCB1AD}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{3A58BBDF-2A0D-403D-A4E8-660BEE2C9793}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:f4:16e7:bee5:70e2(Preferred)
Link-local IPv6 Address . . . . . : fe80::f4:16e7:bee5:70e2%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4009:800::1007
74.125.225.99
74.125.225.100
74.125.225.101
74.125.225.102
74.125.225.103
74.125.225.104
74.125.225.105
74.125.225.110
74.125.225.96
74.125.225.97
74.125.225.98


Pinging google.com [74.125.225.46] with 32 bytes of data:
Reply from 74.125.225.46: bytes=32 time=170ms TTL=55
Reply from 74.125.225.46: bytes=32 time=38ms TTL=55

Ping statistics for 74.125.225.46:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 170ms, Average = 104ms
Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.139.183.24
72.30.38.140
98.138.253.109


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=216ms TTL=48
Reply from 98.139.183.24: bytes=32 time=189ms TTL=48

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 189ms, Maximum = 216ms, Average = 202ms
Server: UnKnown
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),
===========================================================================
Interface List
12...00 26 6c 04 fe b2 ......Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
11...9c b7 0d 64 8e e1 ......Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
1...........................Software Loopback Interface 1
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.6 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.6 281
192.168.1.6 255.255.255.255 On-link 192.168.1.6 281
192.168.1.255 255.255.255.255 On-link 192.168.1.6 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.6 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.6 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
14 58 ::/0 On-link
1 306 ::1/128 On-link
14 58 2001::/32 On-link
14 306 2001:0:4137:9e76:f4:16e7:bee5:70e2/128
On-link
11 281 fe80::/64 On-link
14 306 fe80::/64 On-link
14 306 fe80::f4:16e7:bee5:70e2/128
On-link
11 281 fe80::e40b:7f96:50f2:f240/128
On-link
1 306 ff00::/8 On-link
14 306 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/19/2012 02:56:56 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\Volume{6d07e645-4f14-11e1-bce5-806e6f6e6963} - 0000000000000188,0x0053c008,00000000002E9FB0,0,00000000002EAFC0,4096,[0]). hr = 0x80070079, The semaphore timeout period has expired.
.


Operation:
Processing EndPrepareSnapshots

Context:
Execution Context: System Provider

Error: (08/19/2012 02:56:54 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x81000101).

Error: (08/18/2012 02:08:39 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15631

Error: (08/18/2012 02:08:39 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15631

Error: (08/18/2012 02:08:39 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/18/2012 10:21:45 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/18/2012 10:21:21 AM) (Source: Toshiba App Place) (User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
at System.Timers.Timer.set_Enabled(Boolean value)
at SnappCloud.ActivationReminder.AraClient.PostInit()
at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (08/17/2012 07:15:55 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1092

Error: (08/17/2012 07:15:55 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1092

Error: (08/17/2012 07:15:55 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (08/19/2012 02:56:52 PM) (Source: volsnap) (User: )
Description: The shadow copy of volume C: being created failed to install.

Error: (08/16/2012 03:41:19 PM) (Source: Service Control Manager) (User: )
Description: The WRSVC service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (08/16/2012 03:38:59 PM) (Source: Service Control Manager) (User: )
Description: The WRSVC service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (08/16/2012 03:36:39 PM) (Source: Service Control Manager) (User: )
Description: The WRSVC service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (08/16/2012 03:34:18 PM) (Source: Service Control Manager) (User: )
Description: The WRSVC service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (08/16/2012 03:31:59 PM) (Source: Service Control Manager) (User: )
Description: The WRSVC service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (08/16/2012 03:29:39 PM) (Source: Service Control Manager) (User: )
Description: The WRSVC service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (08/16/2012 03:27:20 PM) (Source: Service Control Manager) (User: )
Description: The WRSVC service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (08/16/2012 03:25:01 PM) (Source: Service Control Manager) (User: )
Description: The WRSVC service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (08/16/2012 03:22:41 PM) (Source: Service Control Manager) (User: )
Description: The WRSVC service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================
Error: (08/19/2012 02:56:56 PM) (Source: VSS)(User: )
Description: DeviceIoControl(\\?\Volume{6d07e645-4f14-11e1-bce5-806e6f6e6963} - 0000000000000188,0x0053c008,00000000002E9FB0,0,00000000002EAFC0,4096,[0])0x80070079, The semaphore timeout period has expired.


Operation:
Processing EndPrepareSnapshots

Context:
Execution Context: System Provider

Error: (08/19/2012 02:56:54 PM) (Source: System Restore)(User: )
Description: C:\windows\system32\svchost.exe -k netsvcsWindows Update0x81000101

Error: (08/18/2012 02:08:39 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 15631

Error: (08/18/2012 02:08:39 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 15631

Error: (08/18/2012 02:08:39 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (08/18/2012 10:21:45 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/18/2012 10:21:21 AM) (Source: Toshiba App Place)(User: )
Description: System.ArgumentOutOfRangeException: Number must be either non-negative and less than or equal to Int32.MaxValue or -1.
Parameter name: dueTime
Stack Trace:
at System.Threading.Timer..ctor(TimerCallback callback, Object state, Int32 dueTime, Int32 period)
at System.Timers.Timer.set_Enabled(Boolean value)
at SnappCloud.ActivationReminder.AraClient.PostInit()
at SnappCloud.ActivationReminder.Program.Main(String[] args)

Error: (08/17/2012 07:15:55 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1092

Error: (08/17/2012 07:15:55 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1092

Error: (08/17/2012 07:15:55 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second


=========================== Installed Programs ============================

123CopyDVDGold (Version: 2012)
Adobe AIR (Version: 2.6.0.19140)
Adobe Flash Player 10 ActiveX (Version: 10.3.181.34)
Adobe Flash Player 10 Plugin (Version: 10.3.181.34)
Adobe Reader X MUI (Version: 10.0.0)
Android USB Driver
Apple Application Support (Version: 2.1.9)
Apple Mobile Device Support (Version: 5.2.0.6)
Apple Software Update (Version: 2.1.3.127)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.1.42)
AviSynth 2.5
Bejeweled 3 (Version: 2.2.0.97)
Bonjour (Version: 3.0.0.10)
Conexant HD Audio (Version: 8.54.4.53)
D3DX10 (Version: 15.4.2368.0902)
ESET Online Scanner v3
FATE - The Traitor Soul (Version: 2.2.0.95)
Google Chrome (Version: 21.0.1180.79)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.3.2710.138)
Google Update Helper (Version: 1.3.21.115)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2353)
Intel® Rapid Storage Technology (Version: 10.1.0.1008)
iTunes (Version: 10.6.3.25)
Java Auto Updater (Version: 2.0.4.1)
Java™ 6 Update 25 (Version: 6.0.250)
Junk Mail filter update (Version: 15.4.3502.0922)
Label@Once 1.0 (Version: 1.0)
Letters from Nowhere 2 (Version: 2.2.0.97)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
Penguins! (Version: 2.2.0.98)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.98)
PlayReady PC Runtime amd64 (Version: 1.3.0)
PlayReady PC Runtime x86 (Version: 1.3.0)
Polar Bowler (Version: 2.2.0.97)
Realtek USB 2.0 Card Reader (Version: 6.1.7600.30124)
Realtek WLAN Driver (Version: 2.00.0016)
RollerCoaster Tycoon 3: Platinum (Version: 2.2.0.98)
Skype Launcher (Version: 2.01)
Spybot - Search & Destroy (Version: 1.6.2)
Synaptics Pointing Device Driver (Version: 15.0.8.1)
Tales of Lagoona (Version: 2.2.0.98)
Toshiba App Place (Version: 1.0.6.3)
TOSHIBA Application Installer (Version: 9.0.1.2)
TOSHIBA Assist (Version: 4.2.3.0)
Toshiba Book Place (Version: 2.2.7530)
TOSHIBA Bulletin Board (Version: 1.6.11.64)
TOSHIBA Disc Creator (Version: 2.1.0.11 for x64)
TOSHIBA Face Recognition (Version: 3.1.17.64)
TOSHIBA Hardware Setup (Version: 2.1.0.3)
TOSHIBA HDD/SSD Alert (Version: 3.1.64.9)
Toshiba Laptop Checkup (Version: 2.0.13.11)
TOSHIBA Media Controller (Version: 1.0.87.4)
TOSHIBA Media Controller Plug-in (Version: 1.0.7.5)
Toshiba Online Backup (Version: 2.0.0.31)
TOSHIBA Quality Application (Version: 1.0.4)
TOSHIBA Recovery Media Creator (Version: 2.1.5.5109a)
TOSHIBA ReelTime (Version: 1.7.21.64)
TOSHIBA Resolution+ Plug-in for Windows Media Player (Version: 1.1.2001)
TOSHIBA Service Station (Version: 2.2.13)
TOSHIBA Supervisor Password (Version: 2.1.0.2)
TOSHIBA Value Added Package (Version: 1.6.1.64)
TOSHIBA Web Camera Application (Version: 1.1.1.15)
TOSHIBA Web Camera Application (Version: 2.0.3.3)
TOSHIBARegistration (Version: 1.0.7)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update Installer for WildTangent Games App
VC 9.0 Runtime (Version: 1.0.0)
Webroot SecureAnywhere (Version: 8.0.1.203)
WildTangent Games (Version: 1.0.2.5)
WildTangent Games App (Toshiba Games) (Version: 4.0.5.31)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
ZoneAlarm Firewall (Version: 10.1.101.000)
ZoneAlarm Free (Version: 10.1.101.000)
ZoneAlarm LTD Toolbar
ZoneAlarm Security (Version: 10.1.101.000)
Zuma's Revenge (Version: 2.2.0.98)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 44%
Total physical RAM: 4043.86 MB
Available physical RAM: 2257.12 MB
Total Pagefile: 8085.91 MB
Available Pagefile: 5800.42 MB
Total Virtual: 4095.88 MB
Available Virtual: 3968.03 MB

========================= Partitions: =====================================

1 Drive c: (TI106321W0B) (Fixed) (Total:450.63 GB) (Free:396.88 GB) NTFS

========================= Users: ========================================

User accounts for \\ARMOUR-PC

Administrator Armour Guest


**** End of log ****



MalwareBytes:

Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Database version: v2012.08.20.09

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Armour :: ARMOUR-PC [administrator]

8/20/2012 3:58:55 PM
mbam-log-2012-08-20 (15-58-55).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 290164
Time elapsed: 22 minute(s), 43 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


MBR:

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-08-20 16:27:30
-----------------------------
16:27:30.062 OS Version: Windows x64 6.1.7601 Service Pack 1
16:27:30.062 Number of processors: 4 586 0x2A07
16:27:30.062 ComputerName: ARMOUR-PC UserName: Armour
16:28:02.167 Initialize success
16:29:43.218 AVAST engine defs: 12082000
16:31:07.006 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
16:31:07.006 Disk 0 Vendor: TOSHIBA_ GT00 Size: 476940MB BusType: 3
16:31:07.021 Disk 0 MBR read successfully
16:31:07.037 Disk 0 MBR scan
16:31:07.037 Disk 0 Windows VISTA default MBR code
16:31:07.052 Disk 0 Partition 1 80 (A) 27 Hidden NTFS WinRE NTFS 1500 MB offset 2048
16:31:07.084 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 461442 MB offset 3074048
16:31:07.115 Disk 0 Partition 3 00 17 Hidd HPFS/NTFS NTFS 13997 MB offset 948107264
16:31:07.162 Disk 0 scanning C:\windows\system32\drivers
16:31:18.050 Service scanning
16:31:52.760 Modules scanning
16:31:52.776 Disk 0 trace - called modules:
16:31:52.792 ntoskrnl.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
16:31:52.807 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa80068fa060]
16:31:52.823 3 CLASSPNP.SYS[fffff8800140143f] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8005694050]
16:31:54.508 AVAST engine scan C:\windows
16:32:01.387 AVAST engine scan C:\windows\system32
16:35:04.080 AVAST engine scan C:\windows\system32\drivers
16:35:19.134 AVAST engine scan C:\Users\Armour
16:39:10.264 AVAST engine scan C:\ProgramData
16:39:34.351 Scan finished successfully
17:01:35.740 Disk 0 MBR has been saved successfully to "C:\Users\Armour\Desktop\MBR.dat"
17:01:35.756 The log file has been saved successfully to "C:\Users\Armour\Desktop\aswMBR.txt"


That's it. Thanks!

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,735 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:00 AM

Posted 22 August 2012 - 03:23 PM

Looks clean.

I can see some Norton's leftovers.
Run this tool to remove them: http://majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html

Next...

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 





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