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Unable to update VIsta


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10 replies to this topic

#1 MrBug708

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Posted 18 August 2012 - 09:25 AM

I've been working on some malware removal in another forum here at bleepingcomputer and this is one issue that seems to be unresolved (and I think possibly the issue that started it all and my prior attempts to fix it).

Vista 32

Previous thread
http://www.bleepingcomputer.com/forums/topic463055.html

Selected notes on Vista
-------------
I was able to do the mps one, but not the legacy one. It said error accessing the registry. Those were the only two I needed to open, right?

FSS
---
Farbar Service Scanner Version: 06-08-2012
Ran by Kyle (administrator) on 13-08-2012 at 08:40:28
Running from "C:\Users\Kyle\Downloads"
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2011-08-09 14:47] - [2011-06-17 13:13] - 0905104 ____A (Microsoft Corporation) 2756186E287139310997090797E0182B

C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****

# AdwCleaner v1.800 - Logfile created 08/13/2012 at 08:41:02
# Updated 01/08/2012 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# User : Kyle - KYLE-PC
# Running from : C:\Users\Kyle\Downloads\adwcleaner.exe
# Option [Search]


***** [Services] *****


***** [Files / Folders] *****

Folder Found : C:\ProgramData\Trymedia
Folder Found : C:\ProgramData\Viewpoint
Folder Found : C:\Program Files\PricePeep
Folder Found : C:\Program Files\Viewpoint
Folder Found : C:\Program Files\Wajam
File Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk

***** [Registry] *****

Key Found : HKCU\Software\Headlight
Key Found : HKLM\SOFTWARE\Classes\AppID\wajam.DLL
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\PricePeep
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Viewpoint Manager
Key Found : HKLM\SOFTWARE\Viewpoint
Key Found : HKLM\SOFTWARE\Wise Solutions

***** [Registre - GUID] *****

Key Found : HKLM\SOFTWARE\Classes\AppID\{B27D9527-3762-4D71-963D-FB7A94FDD678}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Value Found : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.19120

[OK] Registry is clean.

-\\ Google Chrome v21.0.1180.77

File : C:\Users\Kyle\AppData\Local\Google\Chrome\User Data\Default\Preferences

Found : "description": "The fastest way to search the web.",

File : C:\Users\Kyle 2\AppData\Local\Google\Chrome\User Data\Default\Preferences

Found : "description": "The fastest way to search the web.",

*************************

AdwCleaner[R1].txt - [2160 octets] - [13/08/2012 08:41:02]

########## EOF - C:\AdwCleaner[R1].txt - [2288 octets] ##########

Looks like the last big thing is unable to update vista.

An error occured while checking for new updates for your computer.

Code 80096001

I also cannot turn on windows defender

Also, I dont see any add-ons for Chrome

-------------------------

No dice. Went through a few of them and looked at different solutions and tried them all and couldnt get any luck. I even tried downloaded the manual update pack and my system wouldn't let me run it.

---------------------

SystemLook 30.07.11 by jpshortstuff
Log created at 14:43 on 17/08/2012 by Kyle
Administrator - Elevation successful

========== filefind ==========

Searching for "taskeng.exe"
C:\Windows\System32\taskeng.exe --a---- 171520 bytes [19:13 14/12/2010] [16:34 04/11/2010] 3D50C4B10352367D5CB20ED1F50F8DA2
C:\Windows\winsxs\x86_microsoft-windows-taskscheduler-engine_31bf3856ad364e35_6.0.6000.16386_none_e3758b32c1ef5c83\taskeng.exe --a---- 166400 bytes [08:41 02/11/2006] [09:45 02/11/2006] 1226E9FAE5B8508801EC974E3C9D9C14
C:\Windows\winsxs\x86_microsoft-windows-taskscheduler-engine_31bf3856ad364e35_6.0.6001.18000_none_e5ac4d2ebeda6d57\taskeng.exe --a---- 169472 bytes [15:46 16/04/2008] [07:33 19/01/2008] 5F109032CE46B7184ED9E50F9FE8489E
C:\Windows\winsxs\x86_microsoft-windows-taskscheduler-engine_31bf3856ad364e35_6.0.6001.18551_none_e577475abf020426\taskeng.exe --a---- 171520 bytes [19:13 14/12/2010] [00:53 05/11/2010] EAFB5897AC9CD84890171AC38862320F
C:\Windows\winsxs\x86_microsoft-windows-taskscheduler-engine_31bf3856ad364e35_6.0.6001.22791_none_e5d5a65bd84010db\taskeng.exe --a---- 171520 bytes [19:13 14/12/2010] [13:43 05/11/2010] 110B5E5AFA79DD8A45A2F6ED738469B9
C:\Windows\winsxs\x86_microsoft-windows-taskscheduler-engine_31bf3856ad364e35_6.0.6002.18005_none_e797c63abbfc38a3\taskeng.exe --a---- 169984 bytes [14:49 18/09/2009] [06:28 11/04/2009] E5BBFC283D6F5D69B41E464676361020
C:\Windows\winsxs\x86_microsoft-windows-taskscheduler-engine_31bf3856ad364e35_6.0.6002.18342_none_e7698b5ebc1f53d7\taskeng.exe --a---- 171520 bytes [19:13 14/12/2010] [16:34 04/11/2010] 3D50C4B10352367D5CB20ED1F50F8DA2
C:\Windows\winsxs\x86_microsoft-windows-taskscheduler-engine_31bf3856ad364e35_6.0.6002.22519_none_e81a9bd9d51e4e56\taskeng.exe --a---- 171520 bytes [19:13 14/12/2010] [22:15 04/11/2010] 9AF3E523E39FD8C10EDFA3ABA702DC9B

Searching for "csrss.exe"
C:\Windows\System32\csrss.exe --a---- 6144 bytes [15:45 16/04/2008] [07:33 19/01/2008] ABCA209EBA02CB59233614DB83B4F50D
C:\Windows\winsxs\x86_microsoft-windows-csrss_31bf3856ad364e35_6.0.6000.16386_none_56ad21dbe72a9d78\csrss.exe --a---- 7680 bytes [08:33 02/11/2006] [09:45 02/11/2006] 117B7C8A8B026A5DCE5E3180ED05E823
C:\Windows\winsxs\x86_microsoft-windows-csrss_31bf3856ad364e35_6.0.6001.18000_none_58e3e3d7e415ae4c\csrss.exe --a---- 6144 bytes [15:45 16/04/2008] [07:33 19/01/2008] ABCA209EBA02CB59233614DB83B4F50D

-= EOF =-

--------------------------------

On the Vista update, it says that Vista Service pack 1 is installed, but to install service pack 2, I need to install service pack 1.

----------------------------------

Something is wrong since you TDSS shows you has having service pace 2.
===

You may be able to get some help in the Windows Vista Forum
http://www.bleepingcomputer.com/forums/forum72.html
This is not my domaine.

BC AdBot (Login to Remove)

 


#2 narenxp

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Posted 18 August 2012 - 09:41 AM

Download

50202.msi

Run it in aggressive mode

Restart the PC and see if update works

#3 MrBug708

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Posted 18 August 2012 - 07:13 PM

Didn't work. I was encouraged for a minute as it took a second while scanning for updates, but still the same error.

On the same note, windows defender does not work (out of date) but Im assuming that has to do with the Vista update issue

#4 narenxp

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Posted 18 August 2012 - 07:17 PM

There are cases when triggering a windows defender update would allow windows updates to download

What happens when you launch windows defender?

Edited by narenxp, 18 August 2012 - 07:18 PM.


#5 narenxp

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Posted 18 August 2012 - 07:20 PM

WinDefend Service is not running.


Press Windows+R key and type

services.msc and click ok

Right click on windows defender and start it

Update windows defender first and then try windows update

Edited by narenxp, 18 August 2012 - 07:20 PM.


#6 InadequateInfirmity

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Posted 18 August 2012 - 07:27 PM

Please download MINITOOLBOX and run it.

Checkmark following boxes:


List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and Attach the result.

#7 MrBug708

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Posted 18 August 2012 - 08:17 PM

WinDefend Service is not running.


Press Windows+R key and type

services.msc and click ok

Right click on windows defender and start it

Update windows defender first and then try windows update


It will open and run, I just cannot update it. Error code 0x80096001

#8 MrBug708

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Posted 18 August 2012 - 08:18 PM

Please download MINITOOLBOX and run it.

Checkmark following boxes:


List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and Attach the result.


MiniToolBox by Farbar Version: 23-07-2012
Ran by Kyle (administrator) on 18-08-2012 at 18:18:14
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/16/2012 03:16:19 PM) (Source: Application Error) (User: )
Description: Faulting application Reporter.exe, version 3.7.0.21, time stamp 0x45a6e867, faulting module msvcrt.dll, version 7.0.6002.18005, time stamp 0x49e0379e, exception code 0xc0000005, fault offset 0x0000a1c3,
process id 0xcb8, application start time 0xReporter.exe0.

Error: (08/16/2012 03:10:42 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (08/16/2012 02:52:53 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (08/16/2012 02:51:12 PM) (Source: Application Error) (User: )
Description: Faulting application hpqtra08.exe, version 90.0.146.0, time stamp 0x45f4d53b, faulting module hpqtra08.exe, version 90.0.146.0, time stamp 0x45f4d53b, exception code 0xc0000005, fault offset 0x0000bf08,
process id 0x9b8, application start time 0xhpqtra08.exe0.

Error: (08/16/2012 02:46:00 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (08/16/2012 02:39:29 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (08/15/2012 07:12:30 AM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 14.0.1.4577 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel.
Process ID: 590
Start Time: 01cd7aef6a5cc427
Termination Time: 23

Error: (08/10/2012 06:41:04 PM) (Source: Application Error) (User: )
Description: Faulting application swxcacls.3XE, version 1.0.1.1, time stamp 0x2a425e19, faulting module swxcacls.3XE, version 1.0.1.1, time stamp 0x2a425e19, exception code 0xc0000005, fault offset 0x00004b2a,
process id 0x85c, application start time 0xswxcacls.3XE0.

Error: (08/10/2012 00:10:24 PM) (Source: Application Error) (User: )
Description: Faulting application swxcacls.3XE, version 1.0.1.1, time stamp 0x2a425e19, faulting module swxcacls.3XE, version 1.0.1.1, time stamp 0x2a425e19, exception code 0xc0000005, fault offset 0x00004b2a,
process id 0xab4, application start time 0xswxcacls.3XE0.

Error: (08/10/2012 07:48:13 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.


System errors:
=============
Error: (08/18/2012 05:10:59 PM) (Source: Service Control Manager) (User: )
Description: cdrom

Error: (08/18/2012 05:10:59 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (08/17/2012 02:42:43 PM) (Source: Microsoft-Windows-Service Pack Installer) (User: Kyle-PC)
Description: 0x800f0a05

Error: (08/17/2012 08:40:28 AM) (Source: Service Control Manager) (User: )
Description: cdrom

Error: (08/17/2012 08:40:28 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (08/16/2012 02:53:15 PM) (Source: Service Control Manager) (User: )
Description: cdrom

Error: (08/16/2012 02:53:15 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (08/16/2012 02:46:26 PM) (Source: Service Control Manager) (User: )
Description: cdrom

Error: (08/16/2012 02:46:26 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (08/13/2012 11:49:09 AM) (Source: Service Control Manager) (User: )
Description: cdrom


Microsoft Office Sessions:
=========================
Error: (08/16/2012 03:16:19 PM) (Source: Application Error)(User: )
Description: Reporter.exe3.7.0.2145a6e867msvcrt.dll7.0.6002.1800549e0379ec00000050000a1c3cb801cd7bfca93b35c4

Error: (08/16/2012 03:10:42 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (08/16/2012 02:52:53 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (08/16/2012 02:51:12 PM) (Source: Application Error)(User: )
Description: hpqtra08.exe90.0.146.045f4d53bhpqtra08.exe90.0.146.045f4d53bc00000050000bf089b801cd7bf93d273ddf

Error: (08/16/2012 02:46:00 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (08/16/2012 02:39:29 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (08/15/2012 07:12:30 AM) (Source: Application Hang)(User: )
Description: firefox.exe14.0.1.457759001cd7aef6a5cc42723

Error: (08/10/2012 06:41:04 PM) (Source: Application Error)(User: )
Description: swxcacls.3XE1.0.1.12a425e19swxcacls.3XE1.0.1.12a425e19c000000500004b2a85c01cd774b9096f5ef

Error: (08/10/2012 00:10:24 PM) (Source: Application Error)(User: )
Description: swxcacls.3XE1.0.1.12a425e19swxcacls.3XE1.0.1.12a425e19c000000500004b2aab401cd771523c42a4f

Error: (08/10/2012 07:48:13 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.


=========================== Installed Programs ============================

32 Bit HP CIO Components Installer (Version: 7.1.8)
Acrobat.com (Version: 2.1.0)
Age of Empires® III: Complete Collection
AIM 7
AIM Toolbar
AIO_Scan (Version: 90.0.222.000)
Amazon Games & Software Downloader (Version: 2.0.2.0)
Apple Application Support (Version: 1.4.1)
Apple Mobile Device Support (Version: 3.1.0.62)
ArcSoft MediaConverter 2
ArcSoft PhotoImpression
AT&T Service & Support Tool
AutoUpdate (Version: 1.0)
Baseball Mogul 2011 (Version: 13.08)
Battlefield 2
Big Fish Games: Game Manager (Version: 2.0.1.43)
BitTorrent
Bowl Bound College Football
Bowl Bound College Football Update 1.52
BufferChm (Version: 90.0.146.000)
ccCommon (Version: 106.2.0.21)
CCleaner (Version: 3.14)
City of Heroes (remove only)
Company of Heroes - FAKEMSI (Version: 2.0.0.0)
Company of Heroes (Version: 2.601.0)
Cooking Dash
Copy (Version: 90.0.146.000)
Crusader Kings II Demo version 1.0 (Version: 1.0)
Crusader Kings II version 1.05c (Version: 1.05c)
CustomerResearchQFolder (Version: 1.00.0000)
Cutthroats
D3DX10 (Version: 15.4.2368.0902)
Dawn of Discovery
Destination Component (Version: 090.000.091.086)
Deus Vult
DeviceDiscovery (Version: 90.0.205.000)
DeviceManagementQFolder (Version: 1.00.0000)
DivX (Version: 5.2.1)
DJ_AIO_ProductContext (Version: 90.0.236.000)
DJ_AIO_Software (Version: 90.0.222.000)
DJ_AIO_Software_min (Version: 90.0.222.000)
DNA (Version: 2.2.4 (16502))
Download Manager 2.3.9 (Version: 2.3.9)
Draft Day Sports: College Basketball
Draft Day Sports: Pro Basketball
Draft Day Sports: Pro Basketball 2
Enhanced Multimedia Keyboard Solution
ESET Online Scanner v3
eSupportQFolder (Version: 1.00.0000)
Europa Universalis - Rome
Europa Universalis 2
Europa Universalis III
F4100 (Version: 90.0.222.000)
F4100_doccd (Version: 90.0.222.000)
F4100_Help (Version: 90.0.222.000)
Fast Break College Basketball 2010 Demo
Fate of the World
FM Genie Scout 11 version 1.00 (Version: 1.00)
FMRTE (Version: 3.0.231)
Football Manager 2009 (Version: 9.0.0.0)
Football Manager 2010
Football Manager 2011 (Version: 11.1.1.0)
Football Manager 2012
Football Mogul 2012 (Version: 9.5.0.0)
Front Office Football 2007 (Version: 6.4.1)
GamersGate Downloader
GamersGate Downloader (Version: 1.0.0.75)
GamersGate Downloader (Version: 1.0.13.0)
GameSpy Comrade (Version: 2.1.1.214)
Google Chrome (Version: 21.0.1180.79)
Google Chrome (Version: 21.0.1180.81)
Google Earth (Version: 4.2.198.2451)
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer (Version: 4.0.0.002)
Google Update Helper (Version: 1.3.21.115)
Heir to the Throne version 4.1 (Version: 4.1)
HP Advisor (Version: 3.1.9152.3107)
HP Connections (remove only)
HP Customer Experience Enhancements (Version: 1.00.0000)
HP Customer Feedback (Version: 1.0.0)
HP Customer Participation Program 9.0 (Version: 9.0)
HP Deskjet All-In-One Software 9.0 (Version: 9.0)
HP Easy Setup - Core (Version: 1.00.0000)
HP Easy Setup - Frontend (Version: 5.00.0000)
HP Imaging Device Functions 9.0 (Version: 9.0)
HP Photosmart Essential 2.01 (Version: 2.01)
HP Photosmart Essential2.01 (Version: 1.01.0000)
HP Picasso Media Center Add-In (Version: 1.0.0)
HP Product Assistant (Version: 100.000.001.000)
HP Solution Center 9.0 (Version: 9.0)
HP Update (Version: 5.003.001.001)
HPProductAssistant (Version: 90.0.146.000)
HPSSupply (Version: 2.2.0.0000)
Impulse
Impulse (Version: 1.0)
In Nomine 3.1
iTunes (Version: 9.2.1.5)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 30 (Version: 6.0.300)
JavaLoader (Version: 1.00.0000)
LightScribe 1.4.124.1 (Version: 1.4.124.1)
LiveUpdate 3.2 (Symantec Corporation) (Version: 3.2.0.68)
LiveUpdate Notice (Symantec Corporation) (Version: 1.4.5)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
MarketResearch (Version: 90.0.146.000)
Medieval II: Total War
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Silverlight (Version: 4.0.60531.0)
Microsoft VC9 runtime libraries (Version: 1.0.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 (Version: 9.0.30411)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Visual J# .NET Redistributable Package 1.1 (Version: 1.1.4322)
Microsoft Works (Version: 08.05.0818)
MLB 2K10 (Version: 1.0.0)
Mount&Blade
Mount&Blade Warband
Mozilla Firefox 14.0.1 (x86 en-US) (Version: 14.0.1)
Mozilla Maintenance Service (Version: 14.0.1)
MSRedist (Version: 1.0.0.0)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
muvee autoProducer 5.0 (Version: 5.00.050)
My HP Games (Version: HPCMPQ1505)
Napoleon's Ambition 2.2
Nation Red
New Star Soccer 5 v0.908
NHL Eastside Hockey Manager 2007 (Version: 3.0.0)
Norton Internet Security (Symantec Corporation) (Version: 10.2.0.30)
NVIDIA Control Panel 275.33 (Version: 275.33)
NVIDIA Display Control Panel (Version: 6.14.11.9745)
NVIDIA Graphics Driver 275.33 (Version: 275.33)
NVIDIA Install Application (Version: 2.275.78.0)
NVIDIA PhysX (Version: 9.10.0224)
NVIDIA Update 1.3.5 (Version: 1.3.5)
NVIDIA Update Components (Version: 1.3.5)
OcxSetup (Version: 1.0.0)
OpenOffice.org 3.0 (Version: 3.0.9379)
Orcs Must Die!
Out of the Park 10
Out of the Park Baseball 13 (Version: 13)
Out of the Park Baseball 6
Out of the Park Baseball 6.51a
Out of the Park Baseball 9 (Version: 9)
Port Royale 2
PSSWCORE (Version: 2.01.0000)
PunkBuster Services (Version: 0.987)
Python 2.4.3 (Version: 2.4.3150)
QuickTime (Version: 7.69.80.9)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer
Realtek High Definition Audio Driver (Version: 6.0.1.5789)
RealUpgrade 1.1 (Version: 1.1.0)
Rhapsody
Rhapsody Player Engine (Version: 1.0.604)
Rock Legend
Roxio Creator Audio (Version: 3.3.0)
Roxio Creator Basic v9 (Version: 3.3.0)
Roxio Creator Copy (Version: 3.3.0)
Roxio Creator Data (Version: 3.3.0)
Roxio Creator EasyArchive (Version: 3.3.0)
Roxio Creator Tools (Version: 3.3.0)
Safari (Version: 5.33.17.8)
Scan (Version: 9.0.0.0)
Segoe UI (Version: 15.4.2271.0615)
Sengoku
Sid Meier's Civilization 4 - Beyond the Sword (Version: 3.00)
Sid Meier's Civilization 4 Gold (Version: 1.72)
Sid Meier's Civilization IV Colonization (Version: 1.00)
Sid Meier's Railroads! (Version: 1.10)
SimCity 4 Deluxe
Skype Click to Call (Version: 6.1.10441)
Skype™ 5.8 (Version: 5.8.158)
Soft Data Fax Modem with SmartCP (Version: 7.74.00)
SolutionCenter (Version: 90.0.146.000)
Spybot - Search & Destroy (Version: 1.6.2)
Stainless Steel
Status (Version: 90.0.146.000)
Steam (Version: 1.0.0.0)
SUPERAntiSpyware (Version: 5.5.1012)
System Requirements Lab
System Requirements Lab CYRI (Version: 4.5.1.0)
The College Years
The Fourth Edition
Toolbox (Version: 90.0.146.000)
Torchlight
Total College Basketball
TrayApp (Version: 90.0.146.000)
Tropico 3 1.00 (Version: 1.00)
UFO:AI 2.2.1 (Version: 2.2.1)
UnloadSupport (Version: 9.0.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
VideoToolkit01 (Version: 90.0.146.000)
Wall Street Raider 4.10
WebReg (Version: 90.0.146.000)
Westward (Version: 1.00)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
Windows Resource Kit Tools - SubInAcl.exe (Version: 5.2.3790.1164)
WinRAR archiver
Yahoo! Messenger
Yahoo! Toolbar for Internet Explorer
Youda Marina
Youda Sushi Chef

========================= Devices: ================================

Name: Microsoft 6to4 Adapter #2
Description: Microsoft 6to4 Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Resolution: Update the driver

Name: HL-DT-ST DVDRRW GSA-H20L ATA Device
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom
Problem: : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution: Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.

Name:
Description:
Class Guid:
Manufacturer:
Service: b98375a2
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 28%
Total physical RAM: 3581.63 MB
Available physical RAM: 2563.67 MB
Total Pagefile: 7385.75 MB
Available Pagefile: 6449.91 MB
Total Virtual: 2047.88 MB
Available Virtual: 1945.99 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:291.83 GB) (Free:83.87 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:6.26 GB) (Free:0.88 GB) NTFS
3 Drive e: () (Removable) (Total:7.46 GB) (Free:7.44 GB) FAT32

========================= Users: ========================================

User accounts for \\KYLE-PC

Administrator ASPNET Guest
Kyle Kyle 2 UpdatusUser


**** End of log ****

#9 narenxp

narenxp

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Posted 18 August 2012 - 08:38 PM

Download

Windows repair tool

Extract and launch the Repair_Windows.exe file

Click on Start repairs tab-click on Start

check mark following options alone

Reset registry permissions
Reset file permissions
Repair WMI
Repair Windows Firewall.
Remove Policies Set By Infections
Repair Winsock & DNS Cache
Repair Windows Updates


Checkmark Restart System When Finished option
click the Start button

System should restart after repair

Try to update now

Edited by narenxp, 18 August 2012 - 08:38 PM.


#10 MrBug708

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Posted 19 August 2012 - 09:01 PM

Up and running! Thanks!

#11 narenxp

narenxp

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Posted 19 August 2012 - 09:55 PM

You're welcome :thumbup2:




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