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Trojan.Gen detected in Temp folder


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7 replies to this topic

#1 jeffreyj

jeffreyj

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  • Local time:05:49 PM

Posted 16 August 2012 - 02:16 PM

Hi

I am using Symantec Endpoint Protection as my antivirus and it keep detecting Trojan.Gen. They appear in both my temp folder: C:\Users\Jeffrey\AppData\Local\Temp and in the software's quarantine folder C:\ProgramData\Symantec\SRTSP\Quarantine.

The issue is that it detects these almost everyday, but they are also changing everyday. Just over the last few days it has detected such files as:
50299957.TMP
DWHF95E.TMP
DWH74E1.TMP
50283478.TMP
APQA43A.TMP
DWH5A24.TMP

I have noticed for quite a long time that the first time I start Windows Explorer or my internet browser after start-up that it crashes. But then it would work after that initial crash. This was a hassle but I had thought it was due to some things that conflict on start up.

Recently when the anti virus scans these, my entire computer would freeze and I would be unable to kill any programs via end process on task manager. It would also take quite a while to delete them. Microsoft Security Essentials picks up the trojan as HackTool:Win32/Patcher. In terms of my hardware, I am still running well within my means, using half of my total memory.

I have scanned using Malwarebytes, however it didn't detect them.

Thanks for helping in advance.

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#2 Broni

Broni

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Posted 16 August 2012 - 02:19 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 jeffreyj

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Posted 16 August 2012 - 11:00 PM

Thanks for helping Broni.

When I ran security check I got this error.


Line -1:

Error: Recursion level has been exceeded - AutoIt will quit to prevent stack overflow.


but it still produced a log:


Results of screen317's Security Check version 0.99.44
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Trend Micro Client/Server Security Agent Antivirus
Symantec Endpoint Protection
Microsoft Security Essentials
Antivirus out of date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.62.0.1300
Java™ 6 Update 24
Java™ 7 Update 1
Java version out of Date!
Mozilla Firefox (14.0.1)
Google Chrome 21.0.1180.77
Google Chrome 21.0.1180.79
Google Chrome VisualElementsManifest.xml..
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 26% Defragment your hard drive soon!
````````````````````End of Log``````````````````````



=============================================================================



Farbar Service Scanner Version: 06-08-2012
Ran by Jeffrey (administrator) on 17-08-2012 at 13:12:08
Running from "C:\Users\Jeffrey\Desktop"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****



=============================================================================



MiniToolBox by Farbar Version: 23-07-2012
Ran by Jeffrey (administrator) on 17-08-2012 at 13:13:21
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================


127.0.0.1 lm.licenses.adobe.com
127.0.0.1 activate.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 lmlicenses.wip4.adobe.com
127.0.0.1 lm.licenses.adobe.com

========================= IP Configuration: ================================

Intel® Centrino® Ultimate-N 6300 AGN = Wireless Network Connection (Connected)
Intel® 82579LM Gigabit Network Connection = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Jeffrey-M6600
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : auckland.ac.nz

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : auckland.ac.nz
Description . . . . . . . . . . . : Intel® Centrino® Ultimate-N 6300 AGN
Physical Address. . . . . . . . . : 00-24-D7-DC-B8-78
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::44fb:9fd0:79e2:7a47%12(Preferred)
IPv4 Address. . . . . . . . . . . : 172.23.2.114(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Lease Obtained. . . . . . . . . . : Friday, 17 August 2012 11:58:49 a.m.
Lease Expires . . . . . . . . . . : Friday, 17 August 2012 1:16:27 p.m.
Default Gateway . . . . . . . . . : 172.23.255.254
DHCP Server . . . . . . . . . . . : 130.216.87.25
DHCPv6 IAID . . . . . . . . . . . : 234890455
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-A6-09-E3-B8-AC-6F-CB-89-5A
DNS Servers . . . . . . . . . . . : 130.216.1.1
130.216.1.2
Primary WINS Server . . . . . . . : 130.216.191.10
Secondary WINS Server . . . . . . : 130.216.191.11
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® 82579LM Gigabit Network Connection
Physical Address. . . . . . . . . : B8-AC-6F-CB-89-5A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:2c2b:e61:53e8:fd8d(Preferred)
Link-local IPv6 Address . . . . . : fe80::2c2b:e61:53e8:fd8d%28(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.auckland.ac.nz:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : auckland.ac.nz
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: dns2.auckland.ac.nz
Address: 130.216.1.1

DNS request timed out.
timeout was 2 seconds.
Name: google.com
Addresses: 203.97.30.185
203.97.30.144
203.97.30.146
203.97.30.150
203.97.30.152
203.97.30.155
203.97.30.157
203.97.30.161
203.97.30.163
203.97.30.166
203.97.30.168
203.97.30.172
203.97.30.174
203.97.30.177
203.97.30.179
203.97.30.183


Pinging google.com [203.97.30.183] with 32 bytes of data:
Reply from 203.97.30.183: bytes=32 time=11ms TTL=60
Reply from 203.97.30.183: bytes=32 time=4ms TTL=60

Ping statistics for 203.97.30.183:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 4ms, Maximum = 11ms, Average = 7ms
Server: dns2.auckland.ac.nz
Address: 130.216.1.1

Name: yahoo.com
Addresses: 98.139.183.24
72.30.38.140
98.138.253.109


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=240ms TTL=48
Reply from 98.138.253.109: bytes=32 time=174ms TTL=50

Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 174ms, Maximum = 240ms, Average = 207ms
Server: dns2.auckland.ac.nz
Address: 130.216.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...00 24 d7 dc b8 78 ......Intel® Centrino® Ultimate-N 6300 AGN
11...b8 ac 6f cb 89 5a ......Intel® 82579LM Gigabit Network Connection
1...........................Software Loopback Interface 1
28...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
29...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
25...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 172.23.255.254 172.23.2.114 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
172.23.0.0 255.255.0.0 On-link 172.23.2.114 281
172.23.2.114 255.255.255.255 On-link 172.23.2.114 281
172.23.255.255 255.255.255.255 On-link 172.23.2.114 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 172.23.2.114 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 172.23.2.114 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
28 58 ::/0 On-link
1 306 ::1/128 On-link
28 58 2001::/32 On-link
28 306 2001:0:4137:9e76:2c2b:e61:53e8:fd8d/128
On-link
12 281 fe80::/64 On-link
28 306 fe80::/64 On-link
28 306 fe80::2c2b:e61:53e8:fd8d/128
On-link
12 281 fe80::44fb:9fd0:79e2:7a47/128
On-link
1 306 ff00::/8 On-link
28 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/17/2012 00:03:48 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)NT AUTHORITY
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (08/17/2012 00:03:48 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)NT AUTHORITY
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (08/17/2012 11:58:34 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/17/2012 07:29:29 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)NT AUTHORITY
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

Error: (08/17/2012 07:29:29 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)NT AUTHORITY
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

Error: (08/17/2012 07:24:00 AM) (Source: Application Error) (User: )
Description: Faulting application name: SavUI.exe, version: 11.0.6070.422, time stamp: 0x4bd13e4e
Faulting module name: nview.dll_unloaded, version: 0.0.0.0, time stamp: 0x4f6b00d9
Exception code: 0xc0000005
Fault offset: 0x1008e8b1
Faulting process id: 0x18c4
Faulting application start time: 0xSavUI.exe0
Faulting application path: SavUI.exe1
Faulting module path: SavUI.exe2
Report Id: SavUI.exe3

Error: (08/17/2012 07:23:43 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/17/2012 07:21:38 AM) (Source: Application Error) (User: )
Description: Faulting application name: SavUI.exe, version: 11.0.6070.422, time stamp: 0x4bd13e4e
Faulting module name: nview.dll_unloaded, version: 0.0.0.0, time stamp: 0x4f6b00d9
Exception code: 0xc0000005
Fault offset: 0x1008e8b1
Faulting process id: 0x1310
Faulting application start time: 0xSavUI.exe0
Faulting application path: SavUI.exe1
Faulting module path: SavUI.exe2
Report Id: SavUI.exe3

Error: (08/17/2012 07:21:17 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/17/2012 07:10:27 AM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: d1c

Start Time: 01cd7bdf5ad277e3

Termination Time: 60000

Application Path: C:\Windows\Explorer.EXE

Report Id: dae356fc-e7d5-11e1-a19d-b8ac6fcb895a


System errors:
=============
Error: (08/17/2012 11:58:33 AM) (Source: Service Control Manager) (User: )
Description: The NTRU TSS v1.2.1.34 TCS service depends on the TPM Base Services service which failed to start because of the following error:
%%0

Error: (08/17/2012 08:04:22 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.79.
The computer with the IP address 192.168.1.253 did not allow the name to be claimed by
this computer.

Error: (08/17/2012 07:59:12 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.79.
The computer with the IP address 192.168.1.253 did not allow the name to be claimed by
this computer.

Error: (08/17/2012 07:54:02 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.79.
The computer with the IP address 192.168.1.253 did not allow the name to be claimed by
this computer.

Error: (08/17/2012 07:49:58 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.79.
The computer with the IP address 192.168.1.253 did not allow the name to be claimed by
this computer.

Error: (08/17/2012 07:44:48 AM) (Source: BROWSER) (User: )
Description: The browser was unable to promote itself to master browser. The computer that currently
believes it is the master browser is TECHNICOLOR.

Error: (08/17/2012 07:44:46 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.79.
The computer with the IP address 192.168.1.253 did not allow the name to be claimed by
this computer.

Error: (08/17/2012 07:39:36 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.79.
The computer with the IP address 192.168.1.253 did not allow the name to be claimed by
this computer.

Error: (08/17/2012 07:34:26 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.79.
The computer with the IP address 192.168.1.253 did not allow the name to be claimed by
this computer.

Error: (08/17/2012 07:29:16 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.1.79.
The computer with the IP address 192.168.1.253 did not allow the name to be claimed by
this computer.


Microsoft Office Sessions:
=========================
Error: (08/17/2012 00:03:48 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)NT AUTHORITY
Description: WmiApRplWmiApRpl8F20300004D070000

Error: (08/17/2012 00:03:48 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)NT AUTHORITY
Description: Performance1637070000000000000000000009030000

Error: (08/17/2012 11:58:34 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/17/2012 07:29:29 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)NT AUTHORITY
Description: WmiApRplWmiApRpl8F20300004D070000

Error: (08/17/2012 07:29:29 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)NT AUTHORITY
Description: Performance1637070000000000000000000009030000

Error: (08/17/2012 07:24:00 AM) (Source: Application Error)(User: )
Description: SavUI.exe11.0.6070.4224bd13e4enview.dll_unloaded0.0.0.04f6b00d9c00000051008e8b118c401cd7be4aacb9b61C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SavUI.exenview.dlledcea2b7-e7d7-11e1-953e-b8ac6fcb895a

Error: (08/17/2012 07:23:43 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/17/2012 07:21:38 AM) (Source: Application Error)(User: )
Description: SavUI.exe11.0.6070.4224bd13e4enview.dll_unloaded0.0.0.04f6b00d9c00000051008e8b1131001cd7be456bd15c4C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SavUI.exenview.dll995b2b34-e7d7-11e1-9bd5-b8ac6fcb895a

Error: (08/17/2012 07:21:17 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/17/2012 07:10:27 AM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.1.7601.17567d1c01cd7bdf5ad277e360000C:\Windows\Explorer.EXEdae356fc-e7d5-11e1-a19d-b8ac6fcb895a


=========================== Installed Programs ============================

??????? 6.2??? (Version: 6.2.0.7270)
??QQ2011 (Version: 1.71.3019.0)
µTorrent (Version: 3.1.3)
56ican (Version: 1.2.8)
7-Zip 9.20 (x64 edition) (Version: 9.20.00.0)
AccelerometerP11 (Version: 2.00.10.22)
Adobe Acrobat X Pro - English, Français, Deutsch (Version: 10.1.4)
Adobe AIR (Version: 3.3.0.3670)
Adobe Creative Suite 6 Master Collection (Version: 6)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.2.202.235)
Adobe Flash Player 11 Plugin (Version: 11.3.300.268)
Adobe Help Manager (Version: 4.0.244)
Adobe Media Player (Version: 1.8)
Adobe Photoshop Lightroom 4.1 64-bit (Version: 4.1.2)
Adobe® Content Viewer (Version: 2.7.0)
AGS CD-ROM Version 3.0
Amazon Kindle
Apple Application Support (Version: 2.1.7)
Apple Mobile Device Support (Version: 5.1.1.4)
Apple Software Update (Version: 2.1.3.127)
ArcGIS Desktop 10 (Version: 10.0.2800)
ArcGIS Desktop 10 Service Pack 1
AutoCAD 2012 Google Earth Plug-in (Version: 18.2.51)
AutoCAD Architecture 2012 - English (Version: 6.7.49.0)
AutoCAD Architecture 2012 Language Pack - English (Version: 18.2.51.0)
AutoCAD Architecture 2013 - English (Version: 7.0.50.0)
AutoCAD Architecture 2013 Language Pack - English (Version: 7.0.50.0)
Autodesk 123D Catch (Version: 1.0.23.0)
Autodesk 3ds Max Design 2012 64-bit - English (Version: 14.0)
Autodesk 3ds Max Design 2013 64-bit (Version: 15.0.0.347)
Autodesk Backburner 2013.0.0 (Version: 2013.0.0)
Autodesk Civil View for 3ds Max Design 2013 (Version: 1.0.0.2)
Autodesk Content Service (Version: 3.0.84.0)
Autodesk Content Service Language Pack (Version: 3.0.84.0)
Autodesk Design Review 2012 (Version: 12.0.0.93)
Autodesk Design Review ShareNow with Freewheel (Version: 1.00.023)
Autodesk DirectConnect 2012 64-bit (Version: 6.0.443.0)
Autodesk DirectConnect 2013 64-bit (Version: 7.0.28.0)
Autodesk DWG to Google Earth Publisher (Version: 4.64.2011)
Autodesk Ecotect Analysis 2011 (Version: 2011)
Autodesk Ecotect Shared Components (Version: 20.11.0)
Autodesk Essential Skills Movies for 3ds Max Design 2013 64-bit (Version: 1.0.0.1)
Autodesk FBX Plug-in 2012.0 - 3ds Max Design 2012 64-bit
Autodesk FBX Plug-in 2013.1 - 3ds Max Design 2013 64-bit
Autodesk Inventor Fusion 2012 (Version: 1.0.0.79)
Autodesk Inventor Fusion 2012 Language Pack (Version: 1.0.0.79)
Autodesk Inventor Fusion 2013 (Version: 2.0.0.206)
Autodesk Inventor Server Engine for 3ds Max Design 2013 64-bit (Version: 15.0)
Autodesk Material Library 2012 (Version: 2.5.0.8)
Autodesk Material Library 2013 (Version: 3.0.13)
Autodesk Material Library Base Resolution Image Library 2012 (Version: 2.5.0.8)
Autodesk Material Library Base Resolution Image Library 2013 (Version: 3.0.13)
Autodesk Material Library Low Resolution Image Library 2012 (Version: 2.5.0.8)
Autodesk Material Library Low Resolution Image Library 2013 (Version: 3.0.13)
Autodesk Material Library Medium Resolution Image Library 2012 (Version: 2.5.0.8)
Autodesk Material Library Medium Resolution Image Library 2013 (Version: 3.0.13)
Autodesk Photo Scene Editor (Version: 2.1.15.0)
Autodesk Revit Architecture 2012 (Version: 11.03.09231)
Autodesk Revit Architecture 2013 (Version: 12.02.21203)
Autodesk Revit DB Link 2012 (Version: 11.05.27175)
Autodesk Revit Interoperability for 3ds Max and 3ds Max Design 2013 64-bit (Version: 1.0.0.1)
Autodesk Showcase 2012 64-bit - English (Version: 6.0.0.0)
Autodesk Sync (Version: 3.5.24.0)
AutoHotkey 1.1.02.00 (Version: 1.1.02.00)
Bing Maps 3D (Version: 4.0.903.16005)
BioAPI Framework (Version: 1.0.2)
bl (Version: 1.0.0)
Bonjour (Version: 3.0.0.10)
calibre (Version: 0.8.28)
Canon MP490 series MP Drivers
CCleaner (Version: 3.20)
Composite 2012 64-bit (Version: 7.0.0)
Composite 2013 64-bit (Version: 8.0.0)
Custom (Version: 12.34.56.789)
Cyberduck 4.2.1 (9350) (Version: 4.2.1 (9350))
CyberLink PowerDVD 9.5 (Version: 9.5.1.3225)
D3DX10 (Version: 15.4.2368.0902)
DAEMON Tools Lite (Version: 4.45.3.0297)
Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition
Dell ControlVault Host Components Installer 64 bit (Version: 2.0.20.159)
Dell Data Protection | Access (Version: 01.01.00.085)
Dell Data Protection | Access (Version: 2.0.00000.085)
Dell Data Protection | Access | Drivers (Version: 1.00.011)
Dell Data Protection | Access | Middleware (Version: 1.00.005)
Dell Driver Download Manager (Version: 2.1.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell System Manager (Version: 1.6.00000)
Dell Touchpad (Version: 7.1208.101.125)
Dell Webcam Central (Version: 1.40.28)
DellAccess (Version: 01.01.00.053)
Desktop Radiance 2.0 BETA
digestIT 2004 - 64-bit Edition (Version: 3.1.2006)
DIVA for Rhino (Version: 2.0.0.6)
DivX Setup (Version: 2.6.1.9)
Driver San Francisco (Version: 1.1.0.0)
Driver San Francisco version 1.0 (Version: 1.0)
Dropbox (Version: 1.4.7)
dupeGuru (Version: 3.1.2)
DVD Shrink 3.2
EMBASSY Security Center (Version: 04.03.00.067)
ERDAS-Net Licensing 2010 (Version: 10)
ERDAS Extensions 2011 for ArcGIS (Version: 11.0.0)
eReg (Version: 1.20.138.34)
Evernote v. 4.5.7 (Version: 4.5.7.7146)
EyeLeo
F.lux
Facebook Video Calling 1.2.0.159 (Version: 1.2.159)
FARO LS 1.1.406.58 (Version: 4.6.58.2)
FARO LS 1.1.408.2 (Version: 4.8.2.25521)
FARO LS 4.8.2.25521
focus booster (Version: 1.2)
Free Download Manager 3.0
Freewheel Client for Autodesk 2010~2012 Products (Version: 1.0.344)
gecoForGH08 (Version: 1.0.30)
Gemalto (Version: 01.64.01.0010)
Google Calendar Sync
Google Chrome (Version: 21.0.1180.79)
Google Earth (Version: 6.2.2.6613)
Google SketchUp Pro 8 (Version: 3.0.4811)
Google Talk (remove only)
Google Talk Plugin (Version: 3.4.2.8800)
Google Update Helper (Version: 1.3.21.115)
GPDesktopBackup version Beta (Version: Beta)
Grasshopper
Hugin 2011.4.0 (Version: 2011.4.0 hg_cf9be9344356)
HWiNFO64 Version 3.86 (Version: 3.86)
ImgBurn (Version: 2.5.5.0)
Intel PROSet Wireless
Intel® Control Center (Version: 1.2.1.1007)
Intel® Identity Protection Technology 1.1.2.0 (Version: 1.1.2.0)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Network Connections 15.7.176.1 (Version: 15.7.176.1)
Intel® Processor Graphics (Version: 8.15.10.2266)
Intel® PROSet/Wireless WiFi Software (Version: 14.00.20110)
Intel® Rapid Storage Technology (Version: 10.1.0.1008)
iTunes (Version: 10.6.1.7)
Java Auto Updater (Version: 2.1.5.1)
Java™ 6 Update 24 (64-bit) (Version: 6.0.240)
Java™ 6 Update 24 (Version: 6.0.240)
Java™ 7 Update 1 (Version: 7.0.10)
JDownloader 0.9 (Version: 0.9)
Junk Mail filter update (Version: 15.4.3502.0922)
K-Lite Codec Pack 7.5.0 (Full) (Version: 7.5.0)
KeyRocket (Version: 1.1.0.108)
KeyShot2 2.3 64 bit (Version: 2.3 64 bit)
LastPass (uninstall only)
LiveUpdate 3.3 (Symantec Corporation) (Version: 3.3.0.96)
Logitech SetPoint 6.32 (Version: 6.32.20)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
Maxwell 2
Maxwell for Rhino x64 (Version: 2.6.0)
Maxwell for Rhinoceros 4 (Version: 1.7.31)
Maxwell Shell Extension (x64) (Version: 2.6.0)
MediaMonkey 4.0 (Version: 4.0)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30320)
Microsoft .NET Framework 4 Extended (Version: 4.0.30320)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Office 32-bit Components 2010 (Version: 14.0.4734.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.4734.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.4734.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.4734.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.4734.1000)
Microsoft Security Client (Version: 4.0.1526.0)
Microsoft Security Essentials (Version: 4.0.1526.0)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server 2008 Native Client (Version: 10.1.2531.0)
Microsoft VC80 Support DLLs (Version: 1.0.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 x64 ATL Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x64 CRT Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x64 MFC Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x64 OpenMP Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x86 ATL Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x86 CRT Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x86 MFC Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2008 x86 OpenMP Runtime 9.0.30729 (Version: 9.0.30729)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU
Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU (Version: 9.0.30729)
Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU Service Pack 1 (KB945140) (Version: 1)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.31119)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.31124)
Microsoft Visual Studio Tools for Applications 2.0 - ENU (Version: 9.0.30729)
Microsoft Visual Studio Tools for Applications 2.0 Runtime (Version: 9.0.30729)
Microsoft_VC80_ATL_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_ATL_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_CRT_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86_x64 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86_x64 (Version: 80.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_ATL_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86_x64 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86_x64 (Version: 1.00.0000)
Mousotron 7.0 (Version: 7.0)
Mozilla Firefox 14.0.1 (x86 en-US) (Version: 14.0.1)
Mozilla Maintenance Service (Version: 14.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Music Manager
MyPhoneExplorer (Version: 1.8.2)
Notepad++ (Version: 6.1.3)
NTRU TCG Software Stack (Version: 2.1.34)
NVIDIA 3D Vision Controller Driver (Version: 280.19)
NVIDIA 3D Vision Controller Driver 296.88 (Version: 296.88)
NVIDIA 3D Vision Driver 296.88 (Version: 296.88)
NVIDIA Control Panel 296.88 (Version: 296.88)
NVIDIA Graphics Driver 296.88 (Version: 296.88)
NVIDIA HD Audio Driver 1.3.12.0 (Version: 1.3.12.0)
NVIDIA Install Application (Version: 2.1002.62.312)
NVIDIA nView 136.28 (Version: 136.28)
NVIDIA nView Desktop Manager (Version: 6.14.10.13594)
NVIDIA PhysX (Version: 9.11.0621)
NVIDIA PhysX System Software 9.11.0621 (Version: 9.11.0621)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.9688)
O2Micro Flash Memory Card Windows Driver (Version: 3.0.07.23)
Opera 12.00 (Version: 12.00.1467)
Opera Next 12.00 beta build 1413 (Version: 12.00.1413)
Opera Next 12.50 internal build 1497 (Version: 12.50.1497)
PC-CCID (Version: 2.0.0)
PDF Settings CS5 (Version: 10.0)
PDF Settings CS6 (Version: 11.0)
PeerBlock 1.1 (r518) (Version: 1.1.0.518)
Pepakura Designer 3
ph (Version: 1.0.0)
Photosynth 2.0110.0317.1042 (Version: 3.3.3.3)
PhraseExpress (Version: 8.0.134)
PhraseExpress v8.0.154 (Version: 8.0.154)
Picasa 3 (Version: 3.8)
Pidgin (Version: 2.10.6)
Preboot Manager (Version: 03.03.00.049)
Private Information Manager (Version: 07.01.00.007)
PunkBuster Services (Version: 0.991)
Pursuit of Happyness Screen Saver
PxMergeModule (Version: 1.00.0000)
Python 2.7 matplotlib-1.1.0
Python 2.7 numpy-1.6.1
Python 2.7.2 (Version: 2.7.2150)
Python 3.2.3 (64-bit) (Version: 3.2.3150)
pzizz (Version: 2.7.0.0)
QuickTime (Version: 7.72.80.56)
Rainmeter (Version: 2.2 r1116)
RescueTime 2.5.0
Revit Architecture 2012 Language Pack - English (Version: 11.03.09231)
Revit Architecture 2013 Language Pack - English (Version: 12.02.21203)
Revo Uninstaller 1.92 (Version: 1.92)
Rhino RDK
Rhinoceros 4.0 (Version: 4.0.20118)
Rhinoceros 4.0 SR2 (Version: 4.0.21017)
Rhinoceros 4.0 SR4b (Version: 4.0.30827)
Rhinoceros 4.0 SR5 (Version: 4.0.31215)
Rhinoceros 4.0 SR5b (Version: 4.0.40226)
Rhinoceros 4.0 SR7 (Version: 4.0.41214)
Rhinoceros 4.0 SR8 (Version: 4.0.50401)
Rhinoceros 4.0 SR9 (Version: 4.0.60309)
Rhinoceros 5.0 Beta (64-bit) (Version: 5.1.20808.0315)
Rhinoceros 5.0 Beta (Version: 5.1.20808.0315)
SAMSUNG USB Driver for Mobile Phones (Version: 1.4.8.0)
Sandboxie 3.72 (64-bit) (Version: 3.72)
Skype Click to Call (Version: 6.1.10441)
Skype™ 5.10 (Version: 5.10.115)
Sony Ericsson PC Companion 2.01.231 (Version: 2.01.231)
SPBA 5.9 (Version: 5.9.4.6686)
Spotify (Version: 0.6.1)
SSDlife Free (Version: 2.1.29)
Stretch Break 6.2 PRO-UCB
Symantec Endpoint Protection (Version: 11.0.6005.562)
SyncBackPro
T-Splines 3.0 r7217 (64) for Rhino (Version: 3.0.7217)
T-Splines 3.2 r7656 for Rhino (Version: 3.2.7656)
TeamViewer 7 (Version: 7.0.12313)
Tencent QQ (Version: 1.51.1910.0)
TeraCopy 2.27
Trend Micro Client/Server Security Agent (Version: 3.0.3152)
Trusted Drive Manager (Version: 4.0.0.512)
Unity Web Player (Version: )
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553092)
Upek Touchchip Fingerprint Reader (Version: 1.2.004)
Uplay (Version: 2.0)
V-Ray for 3dsmax 2012 for x64 (Version: 2.10.01)
V-Ray for 3dsmax 2012 for x86 (Version: 2.00.03)
V-Ray for Rhinoceros (Version: 01.05.29)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Visual C++ 2008 - x64 (KB958357) - v9.0.30729.177 (Version: 9.0.30729.177)
Visual C++ 2008 - x86 (KB958357) - v9.0.30729.177 (Version: 9.0.30729.177)
VLC media player 2.0.2 (Version: 2.0.2)
Wave Infrastructure Installer (Version: 07.66.40.0008)
Wave Support Software Installer (Version: 05.13.00.014)
WeaverBird (Version: 0.5.16.0)
WinDirStat 1.1.2
Windows Driver Package - Dell Inc. PBADRV System (09/11/2009 1.0.1.6) (Version: 09/11/2009 1.0.1.6)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3555.0308)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3555.0308)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WordWeb Pro (Version: 6)
Workrave 1.9.4
wxPython 2.8.12.1 (unicode) for Python 2.7 (Version: 2.8.12.1-unicode)
XTools Pro 7.1

========================= Memory info: ===================================

Percentage of memory in use: 30%
Total physical RAM: 12244.93 MB
Available physical RAM: 8475.99 MB
Total Pagefile: 24488.06 MB
Available Pagefile: 20662.06 MB
Total Virtual: 4095.88 MB
Available Virtual: 3967.7 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:118.81 GB) (Free:14.43 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:0.73 GB) (Free:0.51 GB) NTFS
4 Drive f: (OS) (Fixed) (Total:232.11 GB) (Free:27.77 GB) NTFS

========================= Users: ========================================

User accounts for \\JEFFREY-M6600

Administrator Guest Jeffrey


**** End of log ****



=============================================================================



Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Database version: v2012.08.10.09

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Jeffrey :: JEFFREY-M6600 [administrator]

17/08/2012 1:22:58 p.m.
mbam-log-2012-08-17 (13-22-58).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 212101
Time elapsed: 2 minute(s), 35 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\Jeffrey\Downloads\WirelessKeyView.exe (PUP.WirelessKeyView) -> Quarantined and deleted successfully.

(end)



====================================================================================



I tried running aswMBR.exe twice, both times I left it running without watching it and both times my computer would be blue screened.
I managed to write down a part of what showed up on blue screen.
the error was STOP 0x0000109
and also 0xA3A039D8AB9


Thanks again!

#4 Broni

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Posted 16 August 2012 - 11:51 PM

First of all you're running three AV programs:
Trend Micro Client/Server Security Agent Antivirus
Symantec Endpoint Protection
Microsoft Security Essentials

You must uninstall TWO of them.
If Norton is one of them use this tool to remove it: http://majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html

Try to run aswMBR from safe mode.

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#5 jeffreyj

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Posted 17 August 2012 - 06:29 AM

Ok I kept just Symantec Endpoint Protection.

and ran aswMBR in safe mode.



aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-08-17 23:11:08
-----------------------------
23:11:08.993 OS Version: Windows x64 6.1.7601 Service Pack 1
23:11:08.993 Number of processors: 8 586 0x2A07
23:11:08.993 ComputerName: JEFFREY-M6600 UserName: Jeffrey
23:11:09.180 Initialize success
23:11:14.999 AVAST engine defs: 12081601
23:11:18.805 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
23:11:18.805 Disk 0 Vendor: M4-CT128 0002 Size: 122104MB BusType: 3
23:11:18.821 Disk 1 \Device\Harddisk1\DR1 -> \Device\Ide\IAAStorageDevice-2
23:11:18.821 Disk 1 Vendor: ST925041 D005 Size: 238475MB BusType: 3
23:11:18.821 Disk 0 MBR read successfully
23:11:18.821 Disk 0 MBR scan
23:11:18.821 Disk 0 Windows VISTA default MBR code
23:11:18.821 Disk 0 Partition 1 00 DE Dell Utility DELL 4.1 38 MB offset 2048
23:11:18.836 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 399 MB offset 81920
23:11:18.836 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 121663 MB offset 901120
23:11:18.852 Disk 0 scanning C:\Windows\system32\drivers
23:11:22.222 Service scanning
23:11:33.906 Modules scanning
23:11:33.906 Disk 0 trace - called modules:
23:11:33.906 ntoskrnl.exe CLASSPNP.SYS disk.sys stdcfltn.sys ACPI.sys iaStor.sys hal.dll
23:11:33.906 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800aaff790]
23:11:33.922 3 CLASSPNP.SYS[fffff88001a5143f] -> nt!IofCallDriver -> [0xfffffa800aa1c930]
23:11:33.922 5 stdcfltn.sys[fffff88001d59c52] -> nt!IofCallDriver -> [0xfffffa8009fe0e40]
23:11:33.922 7 ACPI.sys[fffff8800100b7a1] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8009fe3050]
23:11:34.109 AVAST engine scan C:\Windows
23:11:34.639 AVAST engine scan C:\Windows\system32
23:13:05.338 AVAST engine scan C:\Windows\system32\drivers
23:13:09.487 AVAST engine scan C:\Users\Jeffrey
23:15:40.168 AVAST engine scan C:\ProgramData
23:16:51.959 Scan finished successfully
23:18:54.825 Disk 0 MBR has been saved successfully to "C:\Users\Jeffrey\Desktop\MBR.dat"
23:18:54.841 The log file has been saved successfully to "C:\Users\Jeffrey\Desktop\aswMBR.txt"


Cheers

#6 Broni

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Posted 17 August 2012 - 10:26 AM

All looks clean so far...

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#7 jeffreyj

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Posted 18 August 2012 - 12:22 AM

I finished the ESET Online Scanner and it didn't produced a log. However part way through the scan Symantec detected two risks in C:\ProgramData\Symantec\SYMANTEC ENDPOINT PROTECTION\xfer\. Looking at the properties it says:

Type | Description | Action Taken
Browser Cache | Internet browser temporary file cache | Deleted
Infected File | C:\ProgramData\Symantec\SYMANTEC ENDPOINT PROTECTION\xfer\502D4255 | Quarantine

This time Symantec was able to quickly quarantine them, where as before it would take a long time to analyse.
A little time after the online scanner was completed, Symantec then detected multiple Trojan.Gen risks in C:\Users\Jeffrey\AppData\Local\Temp. An example of the properties of one of them:

Type | Description | Action Taken
Browser Cache | Internet browser temporary file cache | Deleted
Infected File | C:\Users\Jeffrey\AppData\Local\Temp\DWHB963.tmp | Quarantine


Thanks

#8 Broni

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Posted 18 August 2012 - 12:10 PM

Basically that's what you have your AV for. To detect any threats.

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