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I'm definitely infected!!!!


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#1 mikehealey

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Posted 15 August 2012 - 01:50 PM

Hi, I am new to this forum and not sure where to post about this horrid bit of malware, so here goes:
As far as I know it is known as W32/patched.ub and it has infected services.exe.

It constantly pops up as a threat in avira.
I've done some research but don't want to go digging around in the registry without specified help.

I am running Windows 7 and will provide any further details as required.

Thank you in advance,
Mike Healey

Edited by mikehealey, 15 August 2012 - 01:52 PM.


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#2 Broni

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Posted 15 August 2012 - 07:27 PM

Welcome aboard Posted Image

Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

http://download.bleepingcomputer.com/grinler/beta/rkill.exe
http://download.bleepingcomputer.com/grinler/beta/iExplore.exe

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

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#3 mikehealey

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Posted 16 August 2012 - 11:38 AM

Firstly, I greatly appreciate this.

Secondly, here is the log:

Rkill 2.1.0 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2012 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 08/16/2012 05:35:56 PM in x86 mode.
Windows Version: Windows 7

Checking for Windows services to stop.

* No malware services found to stop.

Checking for processes to terminate.

* No malware processes found to kill.

Checking Registry for malware related settings.

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks.

* No issues found.

Searching for Missing Digital Signatures:

* C:\Windows\System32\services.exe [NoSig]

Restarting Explorer.exe in order to apply changes.

Program finished at: 08/16/2012 05:36:29 PM
Execution time: 0 hours(s), 0 minute(s), and 32 seconds(s)

#4 Broni

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Posted 16 August 2012 - 11:40 AM

It looks like ZeroAccess rootkit.
It'll require elevated help.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#5 mikehealey

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Posted 16 August 2012 - 03:26 PM

I have done as you asked Broni! Thanks again!

#6 Broni

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Posted 16 August 2012 - 04:47 PM

You're very welcome Posted Image

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