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Win 7 Laptop slow, freezes etc.


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#1 etech0

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Posted 15 August 2012 - 10:34 AM

Hi!

This is a followup/continuation of the thread http://www.bleepingcomputer.com/forums/topic459511.html/page__st__30.

My Windows 7 laptop is slow and freezy sometimes.

On the advice from Cody on the thread mentioned above, I replaced my hard drive. After reinstalling my programs and restoring my files from a backup, I'm finding that my computer is STILL freezing. I presume it's not a malware issue, as I just started my computer from scratch.

The programs I've noticed freezing are Firefox, Outlook, and some Adobe Products.

Does anyone know what on earth could be causing this, and how I could possibly resolve it?

Thank you!

Edited by hamluis, 22 August 2012 - 09:09 AM.
Moved from Win 7 to Internal Hardware - Hamluis.


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#2 ElFasso

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Posted 15 August 2012 - 11:12 AM

1. Publish a Snapshot with Speccy:

==> http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792


2. Run File System Checker:

Enter into to start box of your your Windows 7: cmd When it found cmd, click with your right mousebutton on the cmd. Then choose 'Run as administrator':

Posted Image

A black box will open, enter into the black cmd Window:

sfc /scannow

After that, to retrieve the log; go back the the cmd window end enter this time:
findstr /C:"[SR] Cannot repair member file" %windir%\logs\cbs\cbs.log >sfcdetails.txt

To open log (again in the cmd window):
start sfcdetails.txt


Post the log of Speccy and the log of File System Checker.

#3 etech0

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Posted 15 August 2012 - 11:47 AM

Thanks for your reply!

Here's the info you asked for. I hope it helps!

Speccy log:
http://speccy.piriform.com/results/1fFEzgPw2VVeJgAFnt3goz7

scannow log:
The scan said
"
Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
"
But the log file was empty when it opened.

Thanks!

#4 ElFasso

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Posted 15 August 2012 - 12:03 PM

  • Motherboard LENOVO Base Board Product Name (CPU1): 64 Normally good range: 43 - 47 C, but Speccy can give sometimes wrong temperatures from the sensors. But if it's true it doesn't look so good...
  • UAC is disabled (Security is lower when UAC is turend off.). UAC = User Access Control. (Config panel)

You have replaced the hard-drive, but it looks like another component (Motherboard) isn't doing it so good.

#5 etech0

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Posted 15 August 2012 - 12:04 PM

Uh oh!

How do I verify that the motherboard is going?

#6 ElFasso

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Posted 15 August 2012 - 12:10 PM

Just to sure, install Speedfan also a program that can read temperatures. And measure the temperature of the motherboard a few hours. If it is still between 62C and 70C, then I suspect hardware issue.

==> To download SpeedFan: http://www.almico.com/sfdownload.php

#7 etech0

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Posted 15 August 2012 - 12:16 PM

I installed SpeedFan, but how do I know which thing goes to what?

Attached File  Capture.PNG   2.04KB   0 downloads

#8 ElFasso

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Posted 15 August 2012 - 12:23 PM

==> http://www.ehow.com/how_8373023_interpret-speedfan-temp-readings.html

"SpeedFan can also monitor and adjust fan speeds for fans connected directly to the motherboard. Change which temperatures are visible in the Readings tab by pressing the "Configure" button. You can select or deselect the temperatures you want to monitor."

#9 etech0

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Posted 15 August 2012 - 12:25 PM

I don't get it. Which temperature is the motherboard? Is it Temp1?

#10 ElFasso

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Posted 15 August 2012 - 12:29 PM

Temp1 normally, but it depends on situation to situation.

#11 etech0

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Posted 15 August 2012 - 05:25 PM

The numbers are still ranging between 50 and 60 C. Is it time to call the company?

#12 etech0

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Posted 20 August 2012 - 01:20 AM

When I do hi intensity work (eg: video editing), the numbers can reach 90 Celsius. Is that dangerous?

#13 hamluis

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Posted 21 August 2012 - 10:49 AM

http://www.cpu-world.com/CPUs/Core_i7/Intel-Core%20i7%20Mobile%20I7-2720QM%20FF8062700835817.html , max operating temp is 100 degrees Celsius.

Louis

#14 etech0

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Posted 21 August 2012 - 09:25 PM

That's good to know! The motherboard also gets that hot - do you think that's a problem?

#15 hamluis

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Posted 22 August 2012 - 09:08 AM

Well...I (perhaps wrongly) differentiate between motherboard and CPU temp.

In my small world...motherboard temp is meaningless, other than as an indicator of how how the CPU may be running. If the system has all covers/panels on (mine don't, I like to tinker), the motherboard temp may be a reflection of ambient environment, IMO. But the CPU has a more accurate (IMO) measurement of what the temp for it may be.

100 degrees Celsius seems like a lot of room to me, since I've never seen CPU temps above 55 Celsius reflected for any CPU...I'm not including one of my earliest systems where the CPU fan quit and I received system heat alarm claxon warning...and replaced the heatsink/fan.

I also don't have any experience with Intel CPUs, so I can't say what is normal...but, if I had temps approaching 100 Celsius, I would be removing the heatsink/fan and either cleaning/applying new thermal grease...or replacing it.

IMO, the temps you posted per SpeedFan...don't indicate a problem of any sort.

But...I'll move this to Internal Hardware where greater intelligence than I have...can provide some opinions :).

Louis




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