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Live Security Platinum Infection


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41 replies to this topic

#1 ImSoWasted

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Posted 15 August 2012 - 05:56 AM

Hey,

Earlier today I got with the Live Security Platinum virus, I am in need of assistance on how to completely remove it from my laptop and making sure that everything is working fine.

I'm using windows 7 and I may need some help in providing other information.

I have complete access to the internet because I am currently on a different computer with my laptop next to me.

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#2 narenxp

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Posted 15 August 2012 - 05:59 AM

Download

TDSSkiller

Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results

Download

aswMBR

Launch it, allow it to download latest Avast! virus definitions
Click the "Scan" button to start scan.After scan finishes,click on Save log

Post the log results here

Download

ESET online scanner

Install it

Click on START,it should download the virus definitions
When scan gets completed,click on LIST of found threats

Export the list to desktop,copy the contents of the text file in your reply

#3 ImSoWasted

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Posted 15 August 2012 - 06:08 AM

Because I am using an alternate computer that has internet, should I just put all of these onto a USB and then transfer them to the laptop?

#4 narenxp

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Posted 15 August 2012 - 06:12 AM

yes

#5 ImSoWasted

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Posted 15 August 2012 - 06:19 AM

Sorry I'm asking a few questions, but will my Mcafee AV interfere with Avast at all or vice-verse?

#6 narenxp

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Posted 15 August 2012 - 06:25 AM

No,this tool is different from avast antivirus.You can disable mcafee temporarily if you system locks up during the scans.

#7 ImSoWasted

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Posted 15 August 2012 - 06:27 AM

Okay Thanks

#8 ImSoWasted

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Posted 15 August 2012 - 06:46 AM

Where do I find the Avast software I just downloaded, so I can put it on my USB?

#9 narenxp

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Posted 15 August 2012 - 06:50 AM

How did you download it first?

It should normally be in C:\users\username\downloads folder

#10 ImSoWasted

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Posted 15 August 2012 - 06:54 AM

I clicked run..... I shouldn't have done that should I, and it isn't in the downloads folder

#11 narenxp

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Posted 15 August 2012 - 07:04 AM

Download it again and click on Save :thumbup2:

#12 ImSoWasted

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Posted 15 August 2012 - 07:06 AM

If I save it does it still download avast? Because I don't have internet on my laptop because my webpages are being re-directed. The same goes for ESET which requires the internet after I save the file.

#13 narenxp

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Posted 15 August 2012 - 07:08 AM

Download the tool on a working PC,copy it to flash drive.Copy the tool to infected PC,run it

#14 ImSoWasted

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Posted 15 August 2012 - 07:12 AM

I've downloaded both the files onto my USB but they are just the installers.

#15 narenxp

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Posted 15 August 2012 - 07:17 AM

There is no need of installing them on infected PC.Launch them and follow the instructions.I'm not sure how to explain you even more simpler than this.

Ignore Avast and ESET tools for now

Boot into safemode with networking on infected PC

How to do it

http://www.computerhope.com/issues/chsafe.htm

Copy TDSSkiller to infected PC

TDSSkiller

Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results

Do not run any other tools,just post the log of TDSSkiller

Edited by narenxp, 15 August 2012 - 07:17 AM.





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