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Freezeing/Unresponsive


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4 replies to this topic

#1 CherriBomb

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Posted 15 August 2012 - 12:01 AM

Hello, I am having a problem with my Laptop, I am currently using Windows Ultimate.I have no clue whats going on, or what to do.. im lost when it comes to cpu issues,so hopefully you guys can assist me^^.Well my laptop was fine on the 8th of August, then couple of days later, i get a freezeing/going Unresponsive problem. Whats going is when I turn my laptop on it starts up normally then it loads up to a black screen, and my icons are then slowly comming up.When Im waiting for everything to load up it completely freeze's on me, then windows becomes Unresponsive.Sometimes a box appears giving me option's to choose from,like do I want to wait for windows to respond, or reset windows etc.I choose one of those's option's and that will freeze up aswell.At other times windows will let me on for a bit, then it does the samething.Im not sure whats going on, or what Am I sppouse to do. Do anyone have any ideas wats going on, if so please tell me what do I need to do?Thank you

-CherriBomb

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#2 noknojon

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Posted 15 August 2012 - 02:27 AM

Hello -
Please read the page linked below and tell us if you can start successfully in Safe Mode -
http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

Thanks -

#3 CherriBomb

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Posted 15 August 2012 - 05:51 AM

Yes, I already know how to start up in safemode,Im on it now.

#4 noknojon

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Posted 15 August 2012 - 06:18 AM

.
Please read the post linked below, then post the text in your next reply >>

http://www.bleepingcomputer.com/forums/topic464005.html/page__view__findpost__p__2795449

Thank You -

#5 CherriBomb

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Posted 15 August 2012 - 10:22 AM

OK THIS is from that download that i downloaded from the post yu told me.
Process PID CPU Private Bytes Working Set Command Line Description Company Name
Interrupts n/a 0.85 0 K 0 K Hardware Interrupts and DPCs
System 4 2.08 48 K 1,272 K
System Idle Process 0 90.40 0 K 24 K
iexplore.exe 1032 0.01 4,988 K 14,068 K "C:\Program Files\Internet Explorer\iexplore.exe" Internet Explorer Microsoft Corporation
iexplore.exe 2476 0.05 25,004 K 40,284 K "C:\Program Files\Internet Explorer\iexplore.exe" SCODEF:1032 CREDAT:145409 Internet Explorer Microsoft Corporation
iexplore.exe 2628 0.02 52,256 K 75,284 K "C:\Program Files\Internet Explorer\iexplore.exe" SCODEF:1940 CREDAT:145413 APPID:Microsoft.Website.400F09A1.7579247E Internet Explorer Microsoft Corporation
iexplore.exe 1940 0.02 18,428 K 28,432 K "C:\Program Files\Internet Explorer\iexplore.exe" -w "C:\Users\User\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Maineventnetwork on iNSTAGIB.tv [vn] http--instagib.tv-maineventnetwork.website" Internet Explorer Microsoft Corporation
MsMpEng.exe 740 159,016 K 32,560 K "C:\Program Files\Microsoft Security Client\MsMpEng.exe" Antimalware Service Executable Microsoft Corporation
Skype.exe 1168 0.11 100,156 K 111,428 K "C:\Program Files\Skype\Phone\Skype.exe" Skype Skype Technologies S.A.
SASCore.exe 1424 < 0.01 820 K 2,928 K "C:\Program Files\SUPERAntiSpyware\SASCORE.EXE" Core Service SUPERAntiSpyware.com
WinRAR.exe 3856 < 0.01 6,112 K 13,412 K "C:\Program Files\WinRAR\WinRAR.exe" "C:\Users\User\Downloads\ProcessExplorer.zip" WinRAR archiver Alexander Roshal
procexp.exe 5360 0.68 18,084 K 30,880 K "C:\Users\User\Downloads\procexp.exe" Sysinternals Process Explorer Sysinternals - www.sysinternals.com
notepad.exe 1320 < 0.01 1,328 K 5,164 K "C:\Windows\system32\NOTEPAD.EXE" C:\dell\drivers\425GD\Version.txt Notepad Microsoft Corporation
csrss.exe 328 0.04 1,308 K 6,632 K %SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,12288,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16 Client Server Runtime Process Microsoft Corporation
csrss.exe 364 0.83 1,636 K 7,012 K %SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,12288,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16 Client Server Runtime Process Microsoft Corporation
smss.exe 248 312 K 864 K \SystemRoot\System32\smss.exe Windows Session Manager Microsoft Corporation
explorer.exe 1140 0.21 33,248 K 52,592 K C:\Windows\Explorer.EXE Windows Explorer Microsoft Corporation
lsass.exe 468 3,936 K 8,848 K C:\Windows\system32\lsass.exe Local Security Authority Process Microsoft Corporation
lsm.exe 476 1,552 K 3,960 K C:\Windows\system32\lsm.exe Local Session Manager Service Microsoft Corporation
services.exe 460 < 0.01 3,196 K 6,008 K C:\Windows\system32\services.exe Services and Controller app Microsoft Corporation
svchost.exe 576 0.01 2,852 K 7,112 K C:\Windows\system32\svchost.exe -k DcomLaunch Host Process for Windows Services Microsoft Corporation
svchost.exe 1052 2,008 K 5,168 K C:\Windows\system32\svchost.exe -k LocalService Host Process for Windows Services Microsoft Corporation
svchost.exe 804 0.04 6,820 K 9,612 K C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted Host Process for Windows Services Microsoft Corporation
svchost.exe 1308 6,336 K 10,396 K C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork Host Process for Windows Services Microsoft Corporation
svchost.exe 908 6,264 K 11,988 K C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted Host Process for Windows Services Microsoft Corporation
svchost.exe 928 4.21 49,000 K 74,116 K C:\Windows\system32\svchost.exe -k netsvcs Host Process for Windows Services Microsoft Corporation
svchost.exe 1132 0.01 13,732 K 13,916 K C:\Windows\system32\svchost.exe -k NetworkService Host Process for Windows Services Microsoft Corporation
svchost.exe 1564 2,372 K 5,728 K C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted Host Process for Windows Services Microsoft Corporation
svchost.exe 652 0.01 2,732 K 5,896 K C:\Windows\system32\svchost.exe -k RPCSS Host Process for Windows Services Microsoft Corporation
WmiPrvSE.exe 4912 2,160 K 5,032 K C:\Windows\system32\wbem\wmiprvse.exe WMI Provider Host Microsoft Corporation
ctfmon.exe 1284 1,584 K 3,132 K ctfmon.exe CTF Loader Microsoft Corporation
ctfmon.exe 992 1,560 K 3,136 K ctfmon.exe CTF Loader Microsoft Corporation
taskmgr.exe 2380 0.41 3,352 K 9,652 K taskmgr.exe /3 Windows Task Manager Microsoft Corporation
wininit.exe 372 1,164 K 3,852 K wininit.exe Windows Start-Up Application Microsoft Corporation
winlogon.exe 400 1,376 K 4,340 K winlogon.exe Windows Logon Application Microsoft Corporation

Edited by CherriBomb, 16 August 2012 - 12:22 AM.





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